Verizon One Talk T49G User manual

User guide
onetalk.com
One Talk
T49G IP
desk phone

2
User guide
Contents
Welcome.............................................................................................................................................................................................................5
Initial setup ...............................................................................................................................................................................................5
Connect to broadband and power....................................................................................................................................................... 5
Wired Ethernet connection .............................................................................................................................................................5
Wireless Ethernet connection ........................................................................................................................................................5
View E911 address................................................................................................................................................................................5
Getting to know your desk phone .......................................................................................................................................................6
Hardware components.......................................................................................................................................................................6
Navigating the touch screen................................................................................................................................................................... 7
Gestures ....................................................................................................................................................................................................8
Control and notification center ......................................................................................................................................................8
LED light status......................................................................................................................................................................................8
Indicators and notifications on touch screen..........................................................................................................................8
Customize your desk phone. ..................................................................................................................................................................9
Basic settings..........................................................................................................................................................................................9
Language preferences .......................................................................................................................................................................9
Time and date.........................................................................................................................................................................................9
Display settings....................................................................................................................................................................................10
Backlight..................................................................................................................................................................................................10
Wallpaper ................................................................................................................................................................................................. 11
Screen saver mode .............................................................................................................................................................................11
Sound settings...................................................................................................................................................................................... 12
Call volume............................................................................................................................................................................................. 12
Ringer volume ....................................................................................................................................................................................... 12
Bluetooth headset setup................................................................................................................................................................. 12
Wi-Fi connectivity................................................................................................................................................................................13
Camera settings .................................................................................................................................................................................. 13
Video settings .......................................................................................................................................................................................14
HDMI connection ................................................................................................................................................................................14
Line keys..................................................................................................................................................................................................14
Voice Mail setup................................................................................................................................................................................... 15
Basic call features ...................................................................................................................................................................................... 15
Make and receive calls..................................................................................................................................................................... 15
Control video during a call..............................................................................................................................................................16
Manage multiple lines. ......................................................................................................................................................................16
Ignore a call............................................................................................................................................................................................16
End a call.................................................................................................................................................................................................16
Hold a call. ..............................................................................................................................................................................................16
Mute/unmute.........................................................................................................................................................................................16
Redial. .......................................................................................................................................................................................................16

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User guide
Advanced call features ............................................................................................................................................................................16
One Talk feature access codes ...................................................................................................................................................16
Block a call. ............................................................................................................................................................................................ 17
Bridge Line .............................................................................................................................................................................................18
Busy Lamp Field ..................................................................................................................................................................................18
Call Barge ...............................................................................................................................................................................................18
Call Forwarding ....................................................................................................................................................................................18
Call Move.................................................................................................................................................................................................19
Call Park and Retrieve ......................................................................................................................................................................19
Caller Line ID Block............................................................................................................................................................................19
Conference Calling............................................................................................................................................................................20
Do Not Disturb.....................................................................................................................................................................................20
Intercom................................................................................................................................................................................................... 21
Remote Group Pickup....................................................................................................................................................................... 21
Transferring calls................................................................................................................................................................................. 21
Call History..................................................................................................................................................................................................... 22
Contact management.............................................................................................................................................................................. 23
Local Directory.................................................................................................................................................................................... 23
Groups..................................................................................................................................................................................................... 25
Group settings .....................................................................................................................................................................................26
Voice Mail........................................................................................................................................................................................................ 27
System status, troubleshooting and other settings...............................................................................................................28
Check phone status.......................................................................................................................................................................... 28
Reboot phone or reset it to factory settings........................................................................................................................ 28
Specifications ..............................................................................................................................................................................................30
Features...........................................................................................................................................................................................................30
Accessibility .........................................................................................................................................................................................30
Bluetooth ...............................................................................................................................................................................................30
Display and input................................................................................................................................................................................30
Music and audio..................................................................................................................................................................................30
Pictures and video .............................................................................................................................................................................30
Technology............................................................................................................................................................................................30
Applications and software ............................................................................................................................................................30
Camera ...................................................................................................................................................................................................30
Form factor.............................................................................................................................................................................................31
Network ...................................................................................................................................................................................................31
Product.....................................................................................................................................................................................................31
Accessibility features...............................................................................................................................................................................31
For hearing-impaired users............................................................................................................................................................31
For vision-impaired and blind users ........................................................................................................................................... 31
For mobility-impaired users............................................................................................................................................................31

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User guide
Compatible accessories ........................................................................................................................................................................ 32
Important customer information....................................................................................................................................................... 32
WEEE warning..................................................................................................................................................................................... 32
Customer feedback .......................................................................................................................................................................... 32
GNU GPL information ...................................................................................................................................................................... 32
Warranty .................................................................................................................................................................................................33
Important 911 emergency response information................................................................................................................ 33
Declaration of conformity .............................................................................................................................................................. 33
CE mark warning................................................................................................................................................................................33
Part 15 FCC Rules..............................................................................................................................................................................33
Class B digital device or peripheral...........................................................................................................................................33
Important safety precautions.......................................................................................................................................................34
Danger—electric shock and fire................................................................................................................................................. 34
Learn more:....................................................................................................................................................................................................34
T49 desk phone navigation guide (soft key menu A)....................................................................................................... 35
T49 desk phone navigation guide (soft key menu B).......................................................................................................36

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User guide
Welcome
The T49G IP desk phone is an elegant solution for managers
and teleworkers who need all the business features of One
TalkSM from Verizon combined with integrated HD video and
audio communications. Its intuitive design enables video calling
at the touch of a button, while the large, high-resolution touch
screen and advanced data transmission capabilities will make
you feel like you’re meeting face to face.
The T49G features integrated 802.11 a/b/g/n Wi-Fi and
Bluetooth® 4.0 connectivity, 24 programmable line keys, a
centralized notification hub and an advanced control center
for fast access to your most popular features.
Most importantly, the T49G with One Talk seamlessly
complements your mobile devices. So, wherever you are—
at your desk or on the move—you never have to miss a call.
Initial setup
If your T49G desk phone is not already connected and set up
for using the One Talk service, please verify the following with
your system administrator before proceeding:
1. You have a One Talk number
2. Your user information has been updated in the One Talk
Admin Portal with your 911 address and email address
3. Your phone number has been included in any business
group features
4. The preferred options for broadband and
power connections
Connect to broadband and power.
Connect the AC power as shown below.
Note: Your T49G desk phone should be used with the original
Yealink®power adaptor (12V/sA) only. The use of a third-party
power adaptor may cause damage to the phone.
Wired Ethernet connection
Attach Ethernet cable to the internet port on the back of the
phone (see photo above).
Wireless Ethernet connection
As an alternative, you may connect to the network using your
local Wi-Fi broadband connection. For setup instructions,
please refer to Wi-Fi connectivity in the “Basic settings”
section of this user guide.
View E911 address.
Emergency 911 (E911) is a location technology that enables
emergency responders to know the geographical location of
a caller who has dialed 911.

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User guide
Item
10 Speakerphone key
11 Redial key
12 Hold key
13 Keypad
14 Speaker
15 Shutter switch
16 Camera indicator LED
17 Camera lens
18 HDMI port
19 USB 2.0 port
9
8
5
7
6
3
2
11
1
4
10
17
16
15
14
13
12
Getting to know your desk phone
Hardware components
Item
1Camera
2Power indicator LED
3Touch screen
4Message key
5Headset key
6Mute key
7Video key
8Transfer key
9Volume key
18
19

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User guide
Main window
Status Bar
Line key labels
Line key labels
911 address
Do Not Disturb
Toggle to
additional
line keys
Main menu
• Basic settings
• Advanced settings
• Status
• Directory
• History
• Message
Local Directory
• All contacts
• Groups
• Blacklist
Call History
• All calls
• Missed calls
• Placed calls
• Received calls
• Forwarded calls
Feature settings
• Call Forward
• Anonymous Call
Rejection
• Forward to Voicemail
• Device logs
Navigating the touch screen
The Idle screen is the primary screen for accessing all other
menus and features of the T49G touch screen. The phone
will automatically return to this screen after 60 seconds
of inactivity.
To navigate and interact with the touch screen,
you can:
• Tap menu items, icons, key labels and fields on the screen
• Press keys on the phone keypad

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User guide
Gestures
Use the following additional gestures for navigating the
touch screen:
Gesture Action
Tap To select, touch the item on the screen and
lift your finger.
Swipe
or scroll
To scroll up or down, touch the screen and drag
your finger up or down, then lift your finger.
Control and notification center
The control and notification center provides quick access to
common features and important notifications.
To access the control center, swipe down from the top of
the screen:
1
3
2
Tap or swipe from the bottom to hide this screen.
LED light status
Power indicator LED
Name Description
1 Status bar Displays icons to indicate the status of certain features, such as
whether Call Forwarding is enabled.
2 Control center Tap icons to enable or disable commonly used features, or
scroll to adjust screen brightness.
3Notification
center View missed or forwarded calls, and access Voice Mail.
LED status What it means
Solid red The phone is initializing.
Fast flashing red The phone is ringing or downloading configuration files.
Slow flashing red You have received a new Voice Mail message.
O The phone is not in use or is powered o.
Line key LED (configured as a phone line)
LED status What it means
Solid green The line is busy.
Fast flashing green Receiving incoming call on that line.
Slow flashing green The line was placed on hold from this device.
Slow flashing red The line was placed on hold from another device.
Solid red The line is in use on another device.
O The line is inactive.
Indicators and notifications on touch screen
Icon What it means
Call Forwarding is enabled.
Do Not Disturb (DND) is enabled.
Missed call.
Wi-Fi is enabled.
New Voice Mail message.
1
3
2

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User guide
Customize your desk phone.
Basic settings
Setup and preference options for the following can be found in
the Basic Settings screen:
• Language preferences
• Time and date
• Display settings
• Ringtone and key tone sound settings
• Bluetooth headset setup
• Wi-Fi connectivity
• Camera settings
• HDMI connection to external monitor
Drag and scroll to view all.
To access Basic Settings:
1. Tap Menu to open the Menu screen
2. Tap Basic to open the Basic Settings screen
Language preferences
The default language of the phone’s user interface is English.
To change the language of the phone interface:
1. From Basic Settings, tap Language and select your
desired language
2. Tap Save
Time and date
Time and date are displayed in the middle of the status bar. You
can configure your time zone to synchronize with the address
that your system administrator used when setting up One Talk
for your location. You can also set your preferred format for
displaying time and date in the Time & Date Settings screen.
To configure time zone to synchronize with 911 address:
• From Basic settings, tap Time & Date
• Tap General
• Tap Type
• Tap SNTP as your preferred option, then tap Save

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User guide
To set time and date format preferences:
1. From Basic Settings, tap Time & Date, then tap Time
& Date Format
2. Tap the Date Format field and select your preferred format
in the pop-up dialog box
3. Tap the Time Format field, select 12- or 24-hour format and
tap Save
Display settings
There are three options for personalizing the display settings
of your T49G IP desk phone. Tap Menu > Basic > Display to
navigate to the Display Settings screen.
Backlight
Set the brightness of your touch-screen display.
Wallpaper
Personalize the background color of your touch screen.
Screen saver mode
Configure your screen to automatically dim or display time and
date after the phone has been inactive for a predetermined
amount of time. You can stop the screen saver and return to
the idle screen at any time by touching the screen or pressing
any key on the phone.
Backlight
There are two options for setting backlight preferences:
• Active Backlight Intensity—sets the brightness of the touch
screen when the phone is active. Brightness levels go from 1
to 10, with 10 being the brightest setting
• Inactive Backlight Intensity—enables low-light mode when
the phone is inactive for a designated period. You can
configure the amount of time the phone must be inactive
before switching to low-light mode. You can also turn o the
backlight completely when inactive
To configure backlight settings:
1. From Display Settings, tap Backlight
2. Drag the Active Backlight Intensity slider to your preferred
screen brightness
3. Tap the Inactive Backlight Intensity field to open the
options dialog box
4. Tap to select the desired value
5. Tap the Backlight Time field
6. Tap to select the amount of time your phone must
be inactive before switching to inactive mode.
Tap Save to accept the changes

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User guide
Wallpaper
To view and select wallpaper options:
1. Tap Wallpaper on the Display settings screen
2. Tap the Wallpaper field to view options
3. Tap to select desired wallpaper
4. Tap Save
Screen saver mode
To configure your screen saver:
1. Tap Screen Saver Mode on the Display settings screen
2. Tap the Screen Saver Mode field to view options
3. Tap to select either Screen Dimmer or Time & Date option
4. Tap Save

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User guide
Sound settings
Sound settings is where you can configure ringtones and key
tones (keypad tones). Selecting a dierent ringtone than those
of your neighbors can help distinguish your phone from other
incoming calls. Key tones provide audible cues when pressing
keypad buttons.
Tap Menu > Basic > Sound to navigate to the Sound
Settings screen.
Ringtones:
1. Tap Ringtones on the Sound Settings screen
2. Tap the desired line or select Common to change the
ringtone for all lines
3. Tap the desired ringtone and then Save to accept
the change
Key tones:
1. Tap Key Tone on the Sound Settings screen
2. Tap the On or O radio button
3. Tap Save to accept the change
Call volume
To adjust call volume, press the Volume Key while
on an active call.
Ringer volume
To adjust the ringer volume, press the Volume Key
when the phone is inactive.
Bluetooth headset setup
The T49G supports Bluetooth for wireless headset connectivity.
You can pair as many Bluetooth devices as you like, but only
one headset can be connected at a time.
To pair your Bluetooth headset:
1. From the Basic Settings screen, tap Bluetooth
2. Tap the On radio button
Note: You can also swipe down from the top of the screen to
enter the control center and toggle Bluetooth on.
The T49G desk phone will automatically scan for nearby
Bluetooth devices. If you have not previously paired this
headset, follow the pairing instructions that came with your
Bluetooth device.

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User guide
Wi-Fi connectivity
To establish a wireless connection to broadband:
1. From Basic Settings, tap Wi-Fi
2. Tap the On radio button in the Wi-Fi field. The phone will
automatically search for available wireless networks in your
area. Select the network you wish to connect to and enter
your Wi-Fi password if required
Camera settings
You can adjust the clarity of the video image you project to other
phones prior to making a video call, including sharpness,
brightness and contrast. The T49G provides three preconfigured
scene modes—standard, warm color and cool color. You can also
set parameters individually via manual mode.
Tap Menu > Basic > Camera Settings to navigate to the
Camera settings screen.
To configure scene mode:
1. From Basic Settings, scroll the list to reveal Camera
Settings and tap to select
2. Tap the Scene Mode field to open the scene mode
dialog box
3. Tap to select the desired scene mode
4. Tap Save. You will be prompted to preview the video eect
you selected
5. Ta p OK to accept the change and preview the video, or
Cancel to go back to the menu

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User guide
Video settings
The Video Settings screen allows you to set the maximum
amount of bandwidth used for video calls. You can also set
your preferences for whether you want incoming calls to be
conducted as video or audio calls.
Tap Menu > Basic > Video Settings to make any of the
following changes to your video settings:
1. Tap the Video field to open the option pop-up window
2. Tap one of the following options:
• Disabled—prevents video communications. The T49G will
only place and receive audio calls
• Video First—will automatically start a video connection if the
calling party’s device is video enabled
• Optional—allows you to choose whether you want to set up
a voice or video call depending on whom is calling. (This is
the default setting)
3. Tap any other field you wish to configure, then tap Save to
accept the changes
• Auto Start Video—automatically turns on the camera and
transmits video when you answer an incoming call
• Auto Answer Video Mute—turns o your camera when the
phone is set to Auto Answer
• Uplink Bandwidth—Sets the maximum uplink bandwidth of a
video call. For best performance, we recommend leaving on
the default Auto setting
• Downlink Bandwidth—Sets the maximum downlink
bandwidth. It is set to Auto by default, which is recommended
HDMI connection
The T49G desk phone provides an HDMI connection for
adding an additional monitor.
Tap Menu > Basic > HDMI to navigate to connect an
external display.
To configure the HDMI setting:
1. From Basic Settings, scroll down and tap HDMI
2. Tap the External display field
3. Tap Enabled, then tap Save to accept the change
Line keys
Your T49G comes with 24 configurable line keys. You can use
them to create one-button speed dials for frequently dialed
numbers. To view all lines, press More Line Keys on the idle
screen to toggle to 18 additional line keys.
To configure line keys for speed dial:
1. Press and hold an unused line key (for about five seconds).
2. Tap the Type field and select Speed Dial from the
dropdown menu
3. Tap to complete each of the following fields:
• Account ID—Select the phone line/number that will dial out
• Label—Enter the name you would like displayed on the line
key label
• Value—Enter the phone number you would like this line key
to dial

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User guide
4. Press Save to accept your changes
You can now use this line key to speed dial this contact.
To access additional line keys:
To access all line keys, press the More Line Keys icon to
view the lines.
Voice Mail setup
To set up your Voice Mail:
1. Press Message and follow the voice prompts
2. Select your preferred language
3. Create your four-digit passcode
4. Record your name at the voice prompt
5. Select a greeting, either personalized or standard
See Voice Mail for more information.
Basic call features
Make and receive calls.
Voice calls can be made using the handset, speakerphone or a
connected headset.
Using the handset:
To place a call, pick up the handset, enter the phone number
via the keypad and press Send. To answer a call, simply pick
up the handset.
Using the speakerphone:
With the handset on hook, press to answer an incoming
call, or enter a phone number and press Send to make a
hands-free speakerphone call.
Using the headset:
With the headset connected, press to answer an incoming
call, or enter a phone number and press Send to make a
hands-free call.
Note: During a call, you can alternate between these methods
by pressing the Headset or Speakerphone keys, or by picking
up the handset. Headset mode requires a connected headset.

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User guide
To make a call from the Call History:
1. Tap History when the phone is idle
2. Scroll to locate the entry you wish to call. You can filter your
view by tapping Missed Calls, Placed Calls, Received Calls
or Forwarded Calls
3. Tap the desired entry, then select Video or Audio on the
History Details screen to initiate the call
To make a call from the Local Directory:
1. Tap Directory
2. Scroll to locate the contact you wish to call
3. Tap the desired contact, then select Video or Audio on the
Contact Details screen to initiate the call
Control video during a call.
To add video during a voice call:
Tap the Start Sharing icon at any time during an active
voice call. A two-way video call will be established once the
other party accepts the invitation to add video. You can also
initiate a video call from the control center: Swipe down to
access the control center and tap Video.
To switch back to a voice-only call:
Tap at any time to switch back to a voice-only call. You can
also block video transmission by closing the shutter switch on
the camera.
Manage multiple lines.
The telephone number assigned to your desk phone gives you
three dierent lines to place and receive calls. Each line is
represented by a line key with your One Talk number. You can
use these lines to simultaneously hold three separate
conversations or conference in up to six participants.
Receiving incoming calls while the line is in use:
Press the line key with the flashing red indicator to answer the
call. You can also press Hold to place the current call on hold.
Then you can:
• Press Answer to pick up the incoming caller
• Press Ignore to trigger your Call Forward Busy and Call
Forward No Answer configuration
Ignore a call.
Press Ignore during an incoming call when you wish to trigger
the Call Forwarding options you configured for Call Forward
Busy or Call Forward No Answer.
End a call.
To end a call, tap the End Call soft key.
Hold a call.
To place a call on hold, press or the Hold soft key during
an active call.
To resume the call, do one of the following:
If one call is on hold:
Press or tap the Resume soft key.
If multiple calls are on hold:
Tap the desired line key.
Mute/unmute.
Press to mute or unmute the microphone during a call.
Redial.
Press twice while the phone is idle to dial out to the last
number dialed.
To view a longer list of placed calls, press and then scroll
to and tap the desired number to dial out.
Advanced call features
One Talk feature access codes
Feature Quick access code
Anonymous Call Rejection **77 to enable
**87 to disable
Caller Line ID Block **67 then dial
Direct Transfer to Voice Mail Transfer > **55 > dial
extension > Direct
Remote Group Pickup **98
For the complete list of quick access codes, check out our One
Talk feature access codes FAQ.

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User guide
Block a call.
There are two ways to block calls:
• Anonymous Call Rejection—blocks incoming calls that
restrict the display of their outgoing caller ID information
• Blacklist—allows you to specify contact names and Call
History numbers from which you do not wish to receive calls
To enable or disable Anonymous Call Rejection:
1. Tap the Features soft key on the left side of the
home screen
2. Tap Anonymous Call Rejection
3. Tap Turn Anonymous Call Rejection ON or OFF to enable
or disable this feature
Note: You can also turn on Anonymous Call Rejection by
dialing **77. To turn the feature o, dial **87.
To blacklist a contact from the Local Directory:
1. Tap Directory
2. Tap the Info icon next to the contact you want
to blacklist
3. Tap the Blacklist icon
4. Tap OK to move the contact to the blacklist
To blacklist a contact from your Call History:
1. Tap History
2. Scroll to locate the contact you wish to blacklist. You can
filter your view by tapping Missed Calls, Placed Calls,
Received Calls or Forwarded Calls. Tap the Info icon
next to the desired entry
3. Tap Blacklist to block this contact

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User guide
To remove a contact from a blacklist:
1. Tap Menu
2. Tap Directory
3. Tap Blacklist
4. Scroll to locate the contact you wish to unblock and tap the
Info icon
5. Select the group to which you would like to add the contact
and tap Save
Bridge Line
The One Talk Bridge Line feature lets you use your own desk
phone to receive and place calls on behalf of other phone
numbers. Incoming calls from those telephone numbers will
ring on your desk phone, and you can use those other numbers
to place calls directly from your own desk phone.
To configure another phone number to your desk phone:
Your organization’s One Talk service administrator can
configure bridged devices by logging into the My Business
Verizon One Talk Admin Portal.
Monitoring and answering a bridged number
When a call is made to a shared line, it will appear on your
screen. Tap the appropriate line key to answer the call. The
monitored phone’s status display will now show that the line
is busy.
Once a call is answered on a bridged line, you will have
access to the same features that are available on your own
desk phone line.
Busy Lamp Field
The Busy Lamp Field (BLF) allows you to monitor status and
answer incoming calls for other users within your group from
the T49G desk phone.
Configuring and enabling Busy Lamp Field
The Busy Lamp Field feature is configured and enabled using
the One Talk Admin Portal. The feature has to be enabled for
each desk phone within the One Talk Admin Portal. Once
enabled, monitored lines appear on the desk phone using open
line keys for monitoring.
Please see the One Talk Admin Portal guide for more
information.
Call Barge
Any bridged line or other device that shares a number with you
can use the Call Barge feature to join a call in progress. Call
Barge is especially useful for admins when it is urgent that a
manager be reached immediately.
Before you can use Call Barge, your service administrator must
configure the barge function in the One Talk Admin Portal.
To barge in on a call to your One Talk number or Bridge Line:
1. Press and hold the line key* in use for approximately
five seconds
2. Press the Barge In soft key to barge in on the active call
* The line key indicator will light steady green when the line is
busy (on an active call).
Barge-In warning tone
One Talk can be configured to notify you when another user
barges in on a call. For more information, refer to the User
Portal Guide or contact your systems administrator.
Call Forwarding
This feature allows incoming calls to automatically
ring another phone number or to be sent directly to Voice Mail,
depending on your preferences.
In addition to forwarding calls to Voice Mail, the following
options are available:
Call Forward Always
Forwards all calls made to your One Talk phone number to an
alternative phone number. Calls can be forwarded to any
domestic U.S. or 800 number.
Call Forward Busy
Forwards calls to an alternative number when your One Talk
number is busy. Calls can be forwarded to any domestic U.S.
or 800 number.
Call Forward No Answer
Forwards calls to an alternative phone number when there is
no answer at your One Talk number.
To configure Call Forwarding:
1. Tap the Features soft key on the left side of the
home screen
2. Tap Call Forward if it is not already selected and tap
your preferred forwarding option
3. Tap ON or OFF to enable or disable this feature. Enter the
number you wish to forward your calls to by tapping the
Forward To field
4. Tap Save

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User guide
To forward to Voice Mail:
1. Tap the Features soft key on the left side of the
home screen
2. Tap Forward to Voicemail
3. Tap your preferred forwarding option to toggle ON or OFF
Call Move
When you share your One Talk number with other devices, you
can move an active call between any of these devices without
disconnecting. You may share your One Talk number with up to
five dierent devices, including mobile phones and tablets.
To move a call:
To move a call from your desk phone to your mobile device,
simply place the call on hold by pressing the Hold soft key.
You may then continue the conversation by retrieving the call
from your mobile device.
To retrieve a call from your desk phone:
If you placed a call on hold from another One Talk device, the
line key on your desk phone will flash red. Tap the line key to
pick up the call and continue your conversation.
Call Park and Retrieve
Call Park allows you to place a call on hold and assign or “park”
an active call to another member’s extension or 10-digit
telephone number for retrieval within the same group.
The call can also be retrieved by the person who parked the
call. Parking against your own extension is just like placing a
call on hold, but with a ringback reminder. If you have Music on
Hold enabled, callers will hear music.
To park a call:
1. While on an active call, press the Park button
2. The user will hear a message stating “Please dial the
number where you want to park your call followed by #,
or dial # to park the call against your number”
3. Enter the appropriate 10-digit number or the extension
number followed by #
4. Press #to park against your own extension
To retrieve a parked call:
To retrieve a parked call, press the Retrieve button when a call
is parked against your phone number.
You will receive an audio and visual notification of the
parked call.
Caller Line ID Block
You can opt to place outgoing calls anonymously by pressing
**67 prior to dialing. This will prevent your phone number or
any other Caller ID information from appearing on the
recipient’s display.

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User guide
Conference Calling
One Talk 6-way Conferencing Calling enables you to have up
to six dierent parties participating in a single conference call.
During an active call, follow these instructions to add and
merge up to four more lines to your conference.
To start a conference call:
1. Press the Hold soft key during an active call, then press
New Line
2. Enter the number of the second party, then press the Send
soft key
3. After the second party answers, press the Conference soft
key. All parties are now joined in the conference
4. Repeat steps 1 to 3 to hold up to a 6-way Conference Call
Tap the End Call soft key to disconnect all parties.
Do Not Disturb
When enabled, Do Not Disturb (DND) will reject all incoming
calls automatically. Depending on how you configure other
devices that share your One Talk number, the call may ring on
another device or be forwarded to Voice Mail.
To enable or disable Do Not Disturb:
1. On the main screen, tap DND to enable or disable the Do
Not Disturb feature
2. The phone will not ring while the screen displays Do
Not Disturb