Vertical SBX IP 320 Setup guide

SBX IP 320 – 4008 Digital Telephone
End User Training
SEU-4008

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Objectives
SBX IP 320 4024 Digital Telephone:
• Know your phone
• Make & receive calls
• Phone Features
•Voicemail

Knowing Your Phone
User friendly
Easy to Operate
Wall mountable
4008 - 8 Button Phone

Knowing Your Phone

Knowing Your Phone
Volume
Button
adjusts
audio
levels
Hold/Save
allows you to
place a call on
hold and keep
the party
connected

Callback
used to notify
a busy
station with a
call back
request
Knowing Your Phone
DND
activates “do
not ring” this
phone mode

Speed used
to access
speed dial,
redial,
flexible
programming
Knowing Your Phone
TRANS/PGM
used for
conference and
transfer

Call Handling

How to Dial
For an internal or intercom call…
•Pick up your handset
OR
•Press the speakerphone button
OR
•Dial the station number, for example
extension 103
The phone will ring… it’s that easy!

How to Dial
To dial an outside number, you will need to
first dial a dialing service number
Usually, this is the number “9” for an outside
line. However, it may be different so you
should check with your administrator
•Pick up the phone (or hit the
speakerphone button)…
•Press 9 (or whatever dialing service you
use)
•Dial the number just as you normally
would (use 1 if it is long-distance, etc.)
9 1 5 0 2

Answering a call
Handset
Speaker Phone

• To dial just pick up the phone or hit the
speakerphone button
• To call an internal user, just dial their extension
• To call an external user, dial 9 (or whatever dialing
service you use) and the number
• Include 1 for long-distance, and the area code
when appropriate.
• To answer a call pick up the handset or press the
speaker phone button
Making & Receiving Calls
REVIEW

Features and Functions
–Flexible buttons
–Call Waiting
–Group Pickup
–Redial
–Call Pickup
–Speed Dial

Flexible Buttons
Flexible
Buttons used
with flexible
features

Flexible Button Programming
1. Press the [TRANS/PGM] button.
2. Press the flexible button to be programmed.
3. Enter the desired feature code from the Numbering Plan
Code table in the SBX IP 320 User Guide.
4. Press the [HOLD/SAVE] button to save.

Flexible Button Programming
1. Press the [TRANS/PGM] button.
2. Press the flexible button to be programmed.
3. Enter the Conference feature code, 91.
4. Press the [HOLD/SAVE] button to save.

Conferencing
1. While on an internal or external call, press the Conference
flexible button
2. You will receive dial tone, make a second call
3. Press the Conference button twice to establish the
conference call between all parties

Call Waiting
After receiving a “station busy” tone,
1. Dial *
2. A Camp-on tone sounds at the called station
3. When the called party answers, talk, or hang up to transfer
another call to the called party

Group Pick up
When an unattended phone rings in your area (group),
1. Lift the handset
2. Dial 566
3. You will be connected automatically to the caller
Note: You must be in the same pick-up group.