Viking Designer DERT362-5B User manual

F20575A EN (083109J)
Viking Range Corporation
111 Front Street
Greenwood Mississippi 38930 USA
[phone]
For product information
call 1-888-VIKING1 (845-4641)
or visit the Viking Web site at
vikingrange.com
Viking Use & Care Manual
Professional and Designer
Built-In Electric Rangetops

Getting Started
Warnings and Important Safety Information ______________________4
Before Using Rangetop________________________________________9
Product Controls
Rangetop Features (Professional 30”W.) ________________________10
Rangetop Features (Professional 36”W.) ________________________11
Rangetop Features (Designer 30”W.)___________________________12
Rangetop Features (Designer 36”W.)___________________________13
Operation
Surface Operation ___________________________________________14
Product Care
Cleaning and Maintenance ___________________________________18
Troubleshooting _____________________________________________22
Service Information __________________________________________23
Warranty ___________________________________________________24
Table of Contents
Congratulations and welcome to the elite world of Viking ownership.
We hope you will enjoy and appreciate the care and attention we have
put into every detail of your new state-of-the-art rangetop.
Your Viking rangetop is designed to offer years of reliable service. This
Use and Care Manual will provide you with the information you need
to become familiar with your product’s care and operation.
Your complete satisfaction is our ultimate goal. If you have any
questions or comments about this product please contact the dealer
from whom you purchased it or contact our Consumer Support Center
at 1-888-VIKING1 (845-4641).
We appreciate your choice of a Viking rangetop and hope that you will
again select our products for your other major appliance needs.
For more information about the complete and growing selection
of Viking products contact your dealer or visit us online at
www.vikingrange.com.
Congratulations

5
Getting Started
4
Warnings
Warning and Important Safety Instructions appearing in this manual
are not meant to cover all possible conditions and situations that may
occur. Common sense, caution, and care must be exercised when
installing, maintaining, or operating this appliance.
ALWAYS contact the manufacturer about problems or conditions you
do not understand.
Recognize Safety Symbols, Words, Labels
Read and follow all instructions before using this appliance
to prevent the potential risk of fire electric shock personal injury or
damage to the appliance as a result of improper usage of the appliance.
Use appliance only for its intended purpose as described in this manual.
To ensure proper and safe operation: Appliance must be properly
installed and grounded by a qualified technician. DO NOT attempt to
adjust repair service or replace any part of your appliance unless it is
specifically recommended in this manual. All other servicing should be
referred to a qualified servicer.
WARNING
To avoid ris of property damage, personal injury or death;
follow information in this manual exactly to prevent a fire or
explosion, DO NOT store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any appliance.
Hazards or u safe practices which WILL result i
severe perso al i jury or death
Hazards or u safe practices which COULD result i
death or severe perso al i jury
DANGER
Hazards or u safe practices which COULD result i
mi or perso al i jury or property damage.
All safety messages will identify the hazard, tell you
how to reduce the chance of injury, and tell you what can happen
if the instructions are not followed.
WARNING
CAUTION
To Prevent Fire or Smoke Damage
• Be sure all packing materials are removed from the appliance before
operating it.
• Keep area around appliance clear and free from combustible materials
gasoline and other flammable vapors and materials.
• If appliance is installed near a window proper precautions should be taken
to prevent curtains from blowing over burners.
•
NEVER leave any items on the rangetop. The hot air from the vent may ignite
flammable items and may increase pressure in closed containers which may
cause them to burst.
• Many aerosol-type spray cans are EXPLOSIVE when exposed to heat and
may be highly flammable. Avoid their use or storage near an appliance.
• Many plastics are vulnerable to heat. Keep plastics away from parts of the
appliance that may become warm or hot. DO NOT leave plastic items on the
rangetop as they may melt or soften if left too close to the vent or a surface
element.
• Combustible items (paper plastic etc.) may ignite and metallic items may
become hot and cause burns.
DO NOT pour spirits over hot foods.
In Case of Fire
Turn off appliance and ventilating hood to avoid spreading the flame. Extinguish
flame then turn on hood to remove smoke and odor.
• Smother fire or flame in a pan with a lid or cookie sheet. DO NOT use water
on grease fires. Use baking soda a dry chemical or foam-type extinguisher
to smother fire or flame.
• NEVER pick up or move a flaming pan.
Warnings
Getting Started

7
Warnings
Getting Started
6
Warnings
Getting Started
Child Safety
• To eliminate the hazard of reaching over hot surface elements cabinet
storage should not be provided directly above a unit. If storage is provided
it should be limited to items which are used infrequently and which are safely
stored in an area subjected to heat from an appliance. Temperatures may be
unsafe for some items such as volatile liquids cleaners or aerosol sprays.
• NEVER leave children alone or unsupervised near the appliance when it is in
use or is still hot.
• NEVER allow children to sit or stand on any part of the appliance as they
could be injured or burned.
•DO NOT store items of interest to children over the unit. Children climbing
to reach items could be seriously injured.
• Children must be taught that the appliance and utensils in it can be hot.
Let hot utensils cool in a safe place out of reach of small children. Children
should be taught that an appliance is not a toy. Children should not be
allowed to play with controls or other parts of the appliance.
Cooking Safety
•ALWAYS place a pan on a surface element before turning it on. Be sure you
know which knob controls which surface element. Make sure the correct
element is turned on. When cooking is completed turn element off before
removing pan.
• NEVER leave a surface cooking operation unattended especially
when using a high heat setting or when deep fat frying. Boilovers cause
smoking and greasy spillovers may ignite. Clean up greasy spills as soon as
possible. DO NOT use high heat for extended cooking operations.
• NEVER heat an unopened container on the surface element. Pressure
build-up may cause container to burst resulting in serious personal injury
or damage to the appliance.
• Use dry sturdy pot-holders. Damp pot-holders may cause burns from steam.
Dishtowels or other substitutes should NEVER be used as potholders
because they can trail across hot surface elements and ignite or get caught
on appliance parts.
•ALWAYS let quantities of hot fat used for deep fat frying cool before
attempting to move or handle.
•DO NOT let cooking grease or other flammable materials accumulate in or
near the appliance hood or vent fan. Clean hood frequently to prevent
grease from accumulating on hood or filter. When flaming foods under the
hood
TURN THE FAN OFF.
•NEVER wear garments made of flammable material or loose fitting or long-
sleeved apparel while cooking. Clothing may ignite or catch utensil handles.
Cooking Safety (cont.)
•PREPARED FOOD WARNING: Follow food manufacturer's instructions. If a
plastic frozen food container and/or its cover distorts warps or is otherwise
damaged during cooking immediately discard the food and its container.
The food could be contaminated
.
• If you are “flaming” liquor or other spirits under an exhaust TURN THE
FAN OFF. The draft could cause the flames to spread out of control.
Cookware Safety
• Use pans with flat bottoms and handles that are easily grasped and stay
cool. Avoid using unstable warped easily tipped or loose-handled pans.
Also avoid using pans especially small pans with heavy handles as they
could be unstable and easily tip. Pans that are heavy to move when filled
with food may also be hazardous.
• Be sure cookware is large enough to properly contain food and avoid
boilovers. Pan size is particularly important in deep fat frying. Be sure pan
will accommodate the volume of food that is to be added as well as the
bubble action of fat.
• To minimize burns ignition of flammable materials and spillage due to
unintentional contact with the utensil DO NOT extend handles over
adjacent burners. ALWAYS turn pan handles toward the side or back of the
appliance not out into the room where they are easily hit or reached by
small children.
•NEVER let a pan boil dry as this could damage the utensil and the
appliance.
• Only certain types of glass glass/ceramic ceramic or glazed cookware are
suitable for the rangetop surface without breaking due to the sudden
change in temperature. Follow manufacturer's instructions when using glass.
• This appliance has been tested for safe performance using conventional
cookware. DO NOT use any devices or accessories that are not specifically
recommended in this guide. DO NOT use eyelid covers for the surface
units. The use of devices or accessories that are not expressly
recommended in this manual can create serious safety hazards result in
performance problems and reduce the life of the components of the
appliance.

9
Glass Rangetop
All products are wiped clean with solvents at the factory to remove any
visible signs of dirt oil and grease which may have remained from the
manufacturing process. Clean your glass top before the first time
you use it. A thorough cleaning with a glass top cleaner is
recommended.
Cookware
Each cook has his or her own preference for the particular cookware
that is most appropriate for the type of cooking being done. This a
matter of personal choice. As with any cookware yours should be in
good condition and free from excessive dents on the bottom to
provide maximum performance and convenience. When using big
pots it is recommended to use the front elements. There is more room
in the front and potential cleanup of rear of appliance due to staining
or discoloration will be minimized.
Before Using Rangetop
Getting Started
8
Heating Elements and Glass Ceramic Cooking Surfaces
• Surface areas on or adjacent to the unit may be hot enough to cause burns.
• NEVER touch the glass surface areas directly on or adjacent to the heating
elements when the rangetop is in use.
• Heating elements may be hot even though they are dark in color. Areas near
elements may become hot enough to cause burns.
•
During and after use DO NOT touch or let clothing or other flammable
material contact surface of rangetop or areas near heating elements until they
have had sufficient time to cool.
•DO NOT COOK ON BROKEN COOKING SURFACE – If cooking surface
should break cleaning solutions and spillovers may penetrate the broken
cooking surface and create a risk of electric shock. Contact a qualified
technician immediately.
Cleaning Safety
• Turn off all controls and wait for appliance parts to cool before touching or
cleaning them. DO NOT touch the surface elements or surrounding areas
until they have had sufficient time to cool.
• Clean appliance with caution. Use care to avoid steam burns if a wet
sponge or cloth is used to wipe spills on a hot surface. Some cleaners can
produce noxious fumes if applied to a hot surface.
KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE.
Warnings
Getting Started
CAUTION
To avoid ris of property damage, DO NOT use cast iron coo ware.
Cast iron retains heat and may result in damaging the rangetop.
WARNING
BURN OR ELECTRICAL SHOCK
HAZARD
To avoid ris of injury or death, ma e sure all
controls are OFF and surface is COOL before
cleaning. Failure to do so can result in burns or electrical shoc .
CAUTION
To avoid ris of property damage, DO NOT use cast iron coo ware. Cast
iron retains heat and may result in damage to the rangetop.

11
Rangetop Features (Professional 36”W.)
Product Controls
10
Rangetop Features (Professional 30”W.)
Product Controls
Quick Cook Elements
21 3 4 5 6
7
11
8
10
912
14
13
1. Left rear element control knob
2. Left front element control knob
3. Center rear element control knob
4. Center front element control knob
5. Right rear element control knob
6. Right front element control knob
7. Stainless steel island trim
8. One 6-1/2” 1 500-watt element
9. Dual element 9-1/2” 2 500-watt/6” 1 000-watt element
10. 800-watt “bridge” element between center front and center rear
elements
11. Two 7-1/2” 1 800-watt elements
12. Dual element 9” 2 200-watt/5” 750-watt element
13. One 6-1/2” 1 200-watt element
14. Identification plate
Quick Cook Elements
21 3 4
5
8
6
10
9
7
1. Left rear element control knob
2. Left front element control knob
3. Right rear element control knob
4. Right front element control knob
5. Stainless steel island trim
6. Two 7-1/2” 1 800-watt elements
7. 800-watt “bridge” element between right front and right rear
elements
8. One 6-1/2” 1 500-watt element
9. Dual element 9-1/2” 2 500-watt/6” 1 000-watt element
10. Identification plate

13
Rangetop Features (Designer 36”W.)
Product Controls
12
Rangetop Features (Designer 30”W.)
Product Controls
21 3 4
9
5
6
10
8
7
1. Left rear element control knob
2. Left front element control knob
3. Right rear element control knob
4. Right front element control knob
5. Two 7” 1 800-watt elements
6. 800-watt “bridge” element between left front and left rear
elements
7. Dual element 9” 2 500-watt/6” 1000-watt element
8. One 6-1/2” 1 500-watt element
9. Stainless steel island trim
10. Identification plate
21 3 4 5
11
8
10
7
6
12
9
1. Left rear element control knob
2. Left front element control knob
3. Center element control knob
4. Right rear element control knob
5. Right front element control knob
6. Two 7” 1 800-watt elements
7. 800-watt “bridge” element between left front and left rear
elements
8. Dual element 12” 2 700-watt/8-1/2” 1 700-watt element
9. Dual element 8-1/4” 2 200-watt/4-3/4” 750-watt element
10. One 6-1/2” 1 500-watt element
11. Stainless steel island trim
12. Identification plate

15
Surface Operation
Operation
14
Surface Operation
Operation
Single Front or Rear Element
Push in and turn the control knob
counterclockwise to the desired
setting. The element will cycle on
and off to maintain the desired
heat setting. When finished turn
all controls to “OFF.”
Rear and Bridge Element
Push in and turn the control knob
with the bridge clockwise to the
desired setting. The element and
the bridge element will cycle on
and off to maintain the desired heat
setting. When finished turn all
controls “OFF.”
Hot Surface Indicator Lights
The rangetop has hot
surface indicator lights.
They are located in the
front of the glass
rangetop. The hot
surface indicator light
will glow red when the
corresponding element
is heated. The light will
remain on after turning off the control knob until the corresponding
element has cooled to a safe temperature.
HOT
REAR
FRONT
HOT
REAR
FRONT
HOT
REAR
FRONT
Surface Cooking Tips
• The minimum pot or pan (cookware) diameter recommended is
5” (13 cm). Use of pots or pans as small as 4” (10 cm) is possible
but not recommended.
• Remember to use the proper size cookware for the size element
chosen. Smaller cookware should be used for smaller elements and
larger cookware should be used for larger elements.
Surface Heat Settings
Note: The above information is given as a guide only. You may need to
vary the heat settings to suit your personal requirements.
Heat Setting Use
Simmer
Melting small quantities
Steaming rice
Simmering sauces
Low
Melting large quantities
Med Low
Low-temperature frying (eggs etc.)
Simmering large quantities
Heating milk cream sauces gravies
and puddings
Med
Sauteing and browning braising and
pan-frying
Maintaining slow boil on large quantities
Med High
High-temperature frying
Pan broiling
Maintaining fast boil on large quantities
High
Boiling water quickly
Deep-fat frying in large cookware
CAUTION
DO NOT heat empty coo ware or let coo ware boil dry. The coo ware
can absorb an excessive amount of heat very quic ly, resulting in
possible damage to the coo ware and ceramic glass.

17
Cooking Substitutes Charts
Operation
16
Surface Operation
Operation
Food Start at setting Complete at setting
Rice
Hi - cover bring water
to a boil
Lo - cover finish timing
according to directions
Chocolate
Lo - until melted
Candy Lo - cook Follow recipe
Pudding
pie filling
Lo - cook according to
directions
Eggs - in shell
fried
poached
Hi - cover bring to boil
Hi - until pan is hot
Hi - bring water to boil
OFF - let set to desired doneness
Lo - Med cook to desired doneness
Lo - finish cooking
Sauces Hi - melt fat Lo-Med finish cooking
Soups stews Hi - heat up liquid Lo-Med finish cooking
Vegetables Hi - preheat skillet Lo-Med finish cooking until
desired tenderness is reached
Breads - french
toast pancakes
Med-Hi preheat
skillet
Lo - cook to desired browness
Cooked cereals
grits oatmeal
Hi - cover bring water
to a boil
Lo-Med add cereal and cook
according to directions
Bacon sausages Hi - preheat skillet Med - cook to desired doneness
Swiss steaks Hi - melt fat
Med-Hi - to brown meat
Lo - add liquid cover simmer
until tender
Chicken fried Hi - melt fat
Med-Hi - to brown crust
Lo - cook until tender
Hamburgers
pork chops
Hi - preheat skillet Med - to brown meat and cook to
desired browness
Pasta Hi - bring salted water
to a boil add pasta
slowly
Med - maintain boil until tender
Surface Cooking Guide - Suggested Heat Setting In many cases a recipe requires an ingredient which is not readily
available or calls for a unit of measure that is not easily recognized.
The following charts have been provided as useful guides in these
situations.
Ingredient Substitutes
Recipe calls for: Substitute with:
1 tbsp. cornstarch 2 tbsp. flour (thickening)
1 whole egg 2 egg yolks plus 1 tbsp. water
1 c. whole milk
1 c. skim milk plus 2 tbsp. margarine or
1/2 c. evaporated milk plus 1/2 c. water
1 oz. unsweetened chocolate 3 tbsp. cocoa powder plus 1 tbsp. margarine
1 tbsp. baking powder
1/2 tsp. cream of tartar plus 1/4 tsp. baking
soda
1/2 c. butter 7 tbsp. margarine or shortening
1 c. dairy sour cream 1 tbsp. lemon juice plus 1 c. evaporated milk
Can Size Contents Can Size Contents
8 oz. 1 c. No. 303 2 c.
Picnic 1-3/4 c. No. 2 2-1/2 c.
No. 300 1-3/4 c. No. 3 4 c.
No. 1 tall 2 c. No. 10 12 c.
Measure Equivalent Metric*
1 tbsp. 3 tsp 15 mL
2 tbsp. 1 oz 30 mL
1 jig. 1-1/2 oz 45 mL
1/4 c. 4 tbsp. 60 mL
1/3 c. 5 tbsp. plus 1 tsp. 80 mL
1/2 c. 8 tbsp. 125 mL
1 c. 16 tbsp. 250 mL
1 pt. 2 c. 30 g
1 lb. 16 oz 454 g
2.21 lb. 35.3 oz 1 kg
Note: Rounded for easier measuring.
Canned Food Sizes
Kitchen Equivalent and Metrics

19
Cleaning and Maintenance
Product Care
18
Any piece of equipment works better and lasts longer when
maintained properly and kept clean. Cooking equipment is no
exception. Your rangetop must be kept clean and maintained
properly. Make sure all controls are in the “OFF” position.
Glass Ceramic Top
Cleaning of glass ceramic tops is different from cleaning a standard
porcelain finish. To maintain and protect the surface of your new glass
ceramic top follow these basic steps:
For normal light soil:
1. Rub a few drops of a glass ceramic cream to the cool soiled area
using a damp paper towel.
2. Wipe until all soil and cream are removed. Frequent cleaning leaves
a protective coating which is essential in preventing scratches and
abrasions.
For heavy burned soil:
1. Rub a few drops of glass ceramic cleaning cream to the cool soiled
area using a damp paper towel.
2. Carefully scrape remaining soil with a single-edged razor blade.
Hold the blade at a 30° angle against the ceramic surface.
3. If any soil remains repeat the steps above. For additional
protection after all soil has been removed polish the entire surface
with the cleaning cream.
4. Buff with a dry paper towel. As the cleaning cream cleans it leaves
a protective coating on the glass surface. This coating helps to
prevent build-up of mineral deposits (water spots) and will make
future cleaning easier.
Note: Dishwashing detergents remove this protective coating and
therefore, make the glass ceramic top more susceptible to staining.
Cleaning and Maintenance
Product Care
Cleaning Problems on Glass Ceramic Top
Problem Cause To Prevent To Remove
Brown
streaks and
specks
Cleaning with
sponge or cloth
containing soil-
laden detergent
water.
Use cleaning
cream with clean
damp paper towel.
Use a light
application of
cleaning cream with
a clean damp paper
towel.
Blackened
burned-on
spots
Spatters or
spillovers onto a
hot cooking area
or accidental
melting of a
plastic film such
as a bread.
Wipe all spillovers
as soon as it is safe
and DO NOT put
plastic items on a
warm cooking area.
Clean area with
cleaning cream
and a damp paper
towel non-abrasive
nylon pad or
scouring brush. If
burn-on is not
removed cool
cooktop and
carefully scrape
area with a single
edged razor blade
held at a 30°
angle.
Fine
brown/gray
lines or fine
scratches or
abrasions
which have
collected
soil
Coarse particles
(salt sugar) can
get caught on the
bottom of
cookware and
become
embedded into
top. Using
abrasive cleaning
materials.
Scratches from
rough ceramic
glass or ceramic
coated cookware.
Wipe the bottom
of cookware before
cooking. Clean top
daily with cleaning
cream. DO NOT
use ceramic or
ceramic coated
cookware.
Fine scratches
are not removable
but can be
minimized by
daily use of
cleaning cream.
Smearing or
streaking
Use of too much
cleaning cream
or use of a soiled
dishcloth.
Use a small
amount of cream.
Rinse thoroughly
before drying. Use
only paper towels
or nylon scrub pad
or brush.
Dampen paper
towel with a mixture
of vinegar and
water and wipe
surface. Wipe area
with damp paper
towel or lint free
cloth.

21
Cleaning and Maintenance
Product Care
20
Cleaning and Maintenance
Product Care
Problem Cause To Prevent To Remove
Metal
markings
silver/gray
marks
Sliding or scraping
metal cookware on
glasstop.
DO NOT slide
metal objects
across top.
Remove metal
marks before the
glasstop is used
again. Apply
cleaning cream
with a damp
paper towel and
scrub with a nylon
scrub pad or
brush. Rinse
thoroughly and
dry.
Hard water
spots
Condensation
from cooking may
cause minerals
found in water
and acids to drip
on glasstop and
cause gray
deposits. (The
spots are often so
thin they appear
to be in the
glasstop.)
Make sure the
bottom of
cookware is dry
before cooking.
Daily use of
cleaning cream will
help keep top free
from hard water
mineral deposits
and food
discoloration.
Mix cleaning cream
with water and
apply a thick paste
to stained area.
Scrub vigorously.
If stain is not
removed reapply
cleaner and repeat
process. Also
try cleaning
procedure for
smearing and
streaking.
Pitting or
flaking
Boil over of sugar
syrup on glasstop.
This can cause
pitting if not
removed
immediately.
Watch sugar and
syrups carefully to
avoid boil overs.
Turn element to
LO; using several
paper towels to
wipe the spill
immediately. Let
glasstop cool and
carefully scrape off
remainder of burn-
off with a single
edged razor held
at a 30° angle.
Cleaning Problems on Glass Ceramic Top (cont.) Rangetop Surfaces
Several different finishes have been used on your rangetop. Cleaning
instructions for each surface are given below. NEVER USE AMMONIA
STEEL WOOL PADS OR ANY ABRASIVE CLOTHS AND MATERIALS
SUCH AS CLEANSERS OVEN CLEANERS OR ABRASIVE POWDERS.
THEY CAN PERMANENTLY DAMAGE YOUR RANGETOP.
Control Panel
DO NOT use any cleaners containing ammonia or abrasives. They
could remove the graphics from the control panel. Use hot soapy water
and a soft clean cloth. DO NOT spray liquids directly onto the control
panel.
Control Knobs
MAKE SURE ALL CONTROL KNOBS POINT TO THE “OFF” POSITION
BEFORE REMOVING. Pull the knobs straight off. Wash in detergent and
warm water. Dry completely and replace by pushing firmly onto stem.
Stainless Steel Parts
All stainless steel body parts should be wiped regularly with hot soapy
water at the end of each cooling period and with a liquid cleaner
designed for that material when soapy water will not do the job. DO
NOT use steel wool abrasive cloths cleansers or powders. If necessary
scrape stainless steel to remove encrusted materials soak the area with
hot towels to loosen the material then use a wooden or nylon spatula or
scraper. DO NOT use a metal knife spatula or any other metal tool to
scrape stainless steel. DO NOT permit citrus or tomato juice to remain
on stainless steel surface as citric acid will permanently discolor stainless
steel. Wipe up any spills immediately.
Brass Parts
All special ordered brass parts are coated with an epoxy coating.
CAUTION
To avoid the ris of property damage, DO NOT USE BRASS
CLEANERS OR ABRASIVE CLEANERS ON ANY BRASS PARTS. All
brass body parts should be wiped regularly with hot, soapy water and
a soft, clean cloth. When hot, soapy water will not do the job, use
every day household cleaners that are not abrasive.

23
If service is required call your dealer or authorized service agency.
The name of the authorized service agency can be obtained from the
dealer or distributor in your area.
Have the following information readily available.
• Model number
• Serial number
• Date purchased
• Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to
obtain the name of an authorized service agency or if you continue
to have service problems contact Viking Range Corporation at
1-888-VIKING1 (845-4641) or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
1 03 Hwy 2W
Greenwood, Mississippi 3 930 USA
Record the information indicated below. You will
need it if service is ever required. The model and
serial number for your rangetop can be found by
looking under the control panel.
Model no. _____________________ Serial no. ________________________
Date of purchase _______________ Date installed ___________________
Dealer’s name __________________________________________________
Address ________________________________________________________
_______________________________________________________________
If service requires installation of parts use only authorized parts to
insure protection under the warranty.
Keep this manual for future reference.
Service Information
Product Care
22
Troubleshooting
Product Care
Problem Possible Cause and/or Remedy
Rangetop will not function.
Rangetop is not connected to electrical
power:
Have electrician check power circuit breaker
wiring and fuses.

Notes
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
Warranty
ELECTRIC RANGETOP WARRANTY
ONE YEAR FULL WARRANTY
Electric rangetops and all of their component parts except as detailed below* are warranted to be free from
defective materials or workmanship in normal household use for a period of twelve (12) months from the date
of original retail purchase. Viking Range Corporation warrantor agrees to repair or replace at its option any
part which fails or is found to be defective during the warranty period.
*Painted and decorative items are warranted to be free from defective materials or workmanship for a period
of ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE
SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.
Viking Range Corporation uses the most up-to-date processes and best materials available to produce all color finishes.
However slight color variation may be noticed because of the inherent differences in painted parts and porcelain parts
as well as differences in kitchen lighting product locations and other factors.
FIVE YEAR LIMITED WARRANTY
Any electric element which fails due to defective materials or workmanship in normal household use during
the second through fifth year from the date of original retail purchase will be repaired or replaced free of
charge for the part itself with the owner paying all other costs including labor.
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY
This warranty applies to applications where use of the product extends beyond normal residential use. Examples are
but not limited to bed and breakfasts fire stations private clubs churches etc. This warranty excludes all commercial
locations such as restaurants food service locations and institutional food service locations.
This warranty extends to the original purchaser of the product warranted here under and to each transferee
owner of the product during the term of the warranty.
This warranty shall apply to products purchased and located in the United States and Canada. Products must
be purchased in the country where service is requested. Warranty labor shall be performed by an authorized
Viking Range Corporation service agency or representative. Warranty shall not apply to damage resulting from
abuse accident natural disaster loss of electrical power to the product for any reason alteration outdoor use
improper installation improper operation or repair or service of the product by anyone other than an
authorized Viking Range Corporation service agency or representative. This warranty does not apply to
commercial usage. Warrantor is not responsible for consequential or incidental damage whether arising out of
breach of warranty breach of contract or otherwise. Some jurisdictions do not allow the exclusion or limitation
of incidental of consequential damages so the above limitation or exclusion may not apply to you.
Owner shall be responsible for proper installation providing normal care and maintenance providing proof of
purchase upon request and making the appliance reasonably accessible for service. If the product or one of its
component parts contains a defect or malfunction during the warranty period after a reasonable number of
attempts by the warrantor to remedy the defects or malfunctions the owner is entitled to either a refund or
replacement of the product or its component part or parts. Warrantor’s liability on any claim of any kind with
respect to the goods or services covered hereunder shall in no case exceed the price of the goods or service
or part thereof which gives rise to the claim.
WARRANTY SERVICE
Under the terms of this warranty service must be performed by a factory authorized Viking Range Corporation
service agent or representative. Service will be provided during normal business hours and labor performed at
overtime or premium rates shall not be covered by this warranty. To obtain warranty service contact the dealer
from whom the product was purchased an authorized Viking Range Corporation service agent or Viking
Range Corporation. Provide model and serial number and date of original purchase. For the name of your
nearest authorized Viking Range Corporation service agency call the dealer from whom the product was
purchased or Viking Range Corporation.
IMPORTANT: Retain proof of original purchase to establish warranty period.
The return of the Owner Registration Card is not a condition of warranty coverage. You should however
return the Owner Registration Card so that Viking Range Corporation can contact you should any question of
safety arise which could affect you.
Any implied warranties of merchantability and fitness applicable to the above described electric element are
limited in duration to the period of coverage of the applicable express written limited warranties set forth
above. Some jurisdictions DO NOT allow limitations on how long an implied warranty lasts so the above
limitation may not apply to you. This warranty gives you specific legal rights and you may also have other
rights which may vary from jurisdiction to jurisdiction.
Specifications subject to change without notice.

Notes
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
Notes
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________