Viking C-1000A Instructions for use

The C-1000A Controller dramatically expands the
potential installation sites for many peripherals
such as doorboxes and paging amplifiers.
Doorboxes and paging amplifiers can now be used
on single line, residential or home office applica-
tions as well as on fully loaded systems, because
they are no longer limited to installation on unused
trunk ports.
The C-1000A allows single line phones or phone
systems to share a phone line with one or two
Add One or Two Doorboxes
to an Existing Phone Line
P
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• Allows two Viking doorboxes or paging amplifiers
to share a single telephone line with a residential
or business telephone system
• Custom ringing mode allows you to distinguish
doorbox calls from C.O. calls
• Compatible with the following Viking doorbox
models: W-1000, W-2000A, or W-3000
• Compatible with a single Viking handsfree phone
(E-10, E-20, E-30, K-1700-3 or 1600A Series)
• Call waiting tones indicate which doorbox is call-
ing and distinguish a doorbox call from a C.O.
line call
• Calls can be placed on hold when visitors call
from the doorbox or when paging
• Provides two Touch Tone controlled N.O. or
N.C. dry contact closures (5 amp rating) for
door strikes or gate openers
• Keyless entry/postal lock input
• Built-in talk battery for “No C.O. Line” applications
• Auxiliary contact output for doorbells, cameras, etc.
• Analog PABX/KSU station mode
Power: 120V AC/13.8V AC 1.25A, UL listed adapter provided
Dimensions: 133mm x 89mm x 44mm (5.25" x 3.5" x 1.75")
Shipping Weight: 0.9 kg (2 lb)
Environmental: 0° C to 32° C (32° F to 90° F) with 5% to 95%
non-condensing humidity
Door Strike Relay Contacts: 5A @ 30V DC/250V AC maximum
Auxiliary Relay Contacts: .5A @ 125V AC, 1A @ 30V AC
Pulse Dialing Detection: 10 pps
Talk Battery: 30V DC
Maximum Doorbox Power Supply Length: 100 ft, 24 awg wire
Connections: (2) RJ11 jacks, (1) 12 position terminal block
P
Pr ra ac ct ti ic ce e
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OL LU UT TI IO ON NS SF FO OR RT TH HE E2
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EN NT TU UR RY Y
TECHNICAL
TECHNICAL
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Sp pe ec ci if fi ic ca at ti io on ns s
doorboxes or paging amplifiers. In addition, the C-1000A provides two Touch Tone con-
• Add one or two Viking Doorboxes to your home
or office phones
• Add paging amplifiers to provide loud ringing and
paging to businesses with single line phones or
fully loaded phone systems
• Provide commercial or residential security via two-
way handsfree communication from a door or
gate
• Use as a line concentrator (one fax machine or
answering machine can answer three lines)
A
Ap pp pl li ic ca at ti io on ns s
trolled relays to operate door
strikes or gate openers.
C-1000A
C-1000A
Door Entry
Controller
February 27, 2004

I
In ns st ta al ll la at ti io on na an nd dA Ap pp pl li ic ca at ti io on ns s
11 12 13 14 15 16
89
AUX. / CONTAC
1
3
2
O F F
JP2JP1
C
LED2
C
LED3
N.O. N.C. N.O. N.C.
TALK BATTERY
OFF ON
OFF ON
C.C LEARN MODE
DOOR DOORBOX
JP1
N.O. N.C.
DOOR ENTRY / PAGING
CONTROLLER
VIKING
ELECTRONICS
HUDSON, WI 54016
VIKING©MODEL C-1000A
POWER 13.8 VAC
10 11 12 13 14 15 16 17 18 19
DOOR
STRIKE 1
DOOR
STRIKE 2
DOORBOX 2
DOORBOX
PWR OUTPUT
DOORBOX 1
1
EARTH GND
23
PHONE LINE INPUT
45
LINE OUT TO PHONES
89
AUX. / DOORBELL CONTACT OUTPUT
67
KEYLESS CONTACT CLOSURE INPUT
1
3
2
O F F
JP2JP1
C
LED2
C
LED3
N.O. N.C. N.O. N.C.
TALK BATTERY
OFF ON
OFF ON
C.C LEARN MODE
EARTH
GND
C.O. LINE
INPUT
OUT TO
PHONES
KEYLESS
C.C. INPUT
AUX CONTACT
OUTPUT
DOOR
STRIKE 1
DOOR
BOX 1
DOORBOX
13VAC PWR
DOOR
BOX 2
DOOR
STRIKE 2
* Earth Ground (optional)
C.O./Phone Line Input
Out to Telephones
Keyless Entry/Postal Lock
Contact Closure Input
Auxiliary/Doorbell Contact Output
Door Box 2 Line Input
Doorbox 13V AC Power Output
Door Box 1 Line Input
Door Strike 1
N.O. or N.C. Contact Output
Door Strike 2
N.O. or N.C. Contact Output
C
LED1 JP1
N.O. N.C.
Power/Auxiliary Contact LED
Lights while unit is powered and turns off
when the auxiliary contact is activated.
Normally open and normally closed
contact selection jumpers.
(See Programming section G)
Door strike 1 and 2 LEDs
Light while doorstrike relays
are activated.
13.8V AC
Adapter
included
120V AC
(2)
IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT [phone]
Our Technical Support Department is available for assistance Monday 8am-4pm and Tuesday-Friday 8am - 5pm central time. So that we can give you better service, before you call please:
1. Know the model number, the serial number and what software version you have (see serial label).
2. Have your Technical Practice in front of you.
3. It is best if you are on site.
WARRANTY
Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of one year from the date of purchase from any authorized Viking distributor or 18 months from the date manu-
factured, which ever is greater. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking's
Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.
This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or others.
Vikings sole responsibility shall be to repair or replace (at Viking's option) the material within the terms stated above. VIKING SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING INCIDENTAL OR CONSE-
QUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY BREACH OFANY WARRANTY EXPRESSED OR IMPLIED, OR FORANY OTHER FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limi-
tation of incidental or consequential damages, so this limitation may not apply to you.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE, WHICH ARE HEREBY EXCLUDED
BEYOND THE ONE YEAR DURATION OF THIS WARRANTY. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
1. Customer must contact Viking’sTechnical Support at 715-386-8666 to determine possible causes for the problem. The
customer MUST be able to step through recommended tests for diagnosis.
2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input
and troubleshooting, a ReturnAuthorization (R.A.) number will be issued. This number is valid for fourteen (14)
calendar days from the date of issue.
3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your
distributor will then replace the product over the counter at no charge. The distributor will then return the product to
Viking using the same R.A. number.
4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't
followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:
1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA)
number. The customer MUST have a complete description of the problem, with all pertinent information regarding the
defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static
sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individual-
ly boxed.All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include
ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:
Viking Electronics, 1531 Industrial Street, Hudson, WI 54016
3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.
4. RAnumber on carton: In large printing, write the R.A. number on the outside of each carton being returned.
If the trouble is causing harm to the telephone network, the telephone company may request you to remove
the equipment from the network until the problem is resolved.
The C-1000Auses the USOC jack RJ11C.
It is recommended that the customer install anAC surge arrester in the AC outlet to which this device is con-
nected. This is to avoid damaging the equipment caused by local lightning strikes and other electrical surges.
This equipment is Hearing-Aid Compatible (HAC).
The telephone Consumer ProtectionAct of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless such message clearly contains in a mar-
gin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is
sent and an identification of the business or other entity, or other individual sending the message and the tele-
phone number of the sending machine or such business, other entity, or individual. (The telephone number pro-
vided may not be a 900 number or any other number for which charges exceed local or long-distance transmis-
sion charges.)
PART 15 LIMITATIONS
This equipment has been tested and found to comply with the limits for a ClassAdigital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radi-
ate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his own expense.
FCC REQUIREMENTS
This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains,
among other information, the FCC registration number and ringer equivalence number (REN). If requested, this
information must be provided to the telephone company.
The REN is used to determine the quantity of devices which may be connected to the telephone line.
Excessive REN's on the telephone line may result in the devices not ringing in response to an incoming call. In
most, but not all areas, the sum of the REN's should not exceed five (5.0) To be certain of the number of devices
that may be connected to the line, as determined by the total REN's, contact the telephone company to deter-
mine the maximum REN for the calling area.
This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line
Service is subject to State Tariffs.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. If advance notice isn't practical, the telephone com-
pany will notify the customer as soon as possible.Also, you will be advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could
affect the operation of the equipment. If this happens, the telephone company will provide advance notice in
order for you to make the necessary modifications in order to maintain uninterrupted service.
If trouble is experienced with this equipment, please contact: Viking Electronics, Inc., 1531 Industrial
Street, Hudson, WI 54016 [phone]
IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC outlet and the telephone line.
It is recommended that a surge protector be installed to protect against such surges. Contact Panamax at [phone] or Electronic
Specialists Inc. at [phone].
!
* Note: To increase surge protection, fasten a
wire from the screw terminal to Earth Ground
(grounding rod, water pipe, etc.)

(3)
B. Using the C-1000A with Three Doorboxes and No C.O. Line
The C-1000A can be used to control up to 3 doorboxes. If door/gate control is needed for Doorbox 3, the C-1000A
must be used in combination with the RC-2A Remote Controller (Fax Back Document 160). In this configuration, the
RC-2A is connected in parallel with doorbox 3 to provide an additional relay contact. Note: Doorbox 3 will not have
Touch Tone dialing restriction (security). Be sure to program the RC-2A and the C-1000A with different security codes.
V
IKIN
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VIKIN
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ELECTRONIC
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HUDSON
,
WI 5401
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REM
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C
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I
NDUSTRIAL DIGITAL CONTROLLER
PO
WER 12V D
C
NC COM NO
ENTRY CODE
1 2 3
LINE IN LINE OUT
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F
DOOR ENTRY / PAGING
CONTROLLER
VIKING
ELECTRONICS
HUDSON, WI 54016
VIKING©MODEL C-1000A
POWER 13.8 VAC
10 11 12 13 14 15 16 17 18 19
DOOR
STRIKE 1
DOOR
STRIKE 2
DOORBOX 2
DOORBOX
PWR OUTPUT
DOORBOX 1
1
E
ARTH
G
ND
23
P
H
O
NE LIN
E
I
NPU
T
45
L
INE
O
U
T
T
O PHONE
S
89
A
U
X. / D
OO
RBELL
CO
NTACT
OU
TP
UT
67
K
EYLE
SS
CO
NTA
CT
C
L
OS
URE INPUT
1
3
2
O F F
JP2JP1
C
LED2
C
LED3
N.O. N.C. N.O. N.C.
TALK BATTERY
OFF ON
OFF ON
C.C LEARN MODE
EARTH
GND
C.O. LINE
INPUT
OUT TO
PHONES
KEYLESS
C.C. INPUT
AUX CONTACT
OUTPUT
DOOR
STRIKE 1
DOOR
BOX 1
DOORBOX
13VAC PWR
DOOR
BOX 2
DOOR
STRIKE 2
or
Standard
Analog Phones
Unused Trunk
Input of PABX/KSU
Talk Battery Switch
OFF ON
Normally
Open
Normally
Closed
Note: See Programming section G.
13.8V AC
Adapter
included
120V AC
Doorstrike/Magnetic Lock
Doorstrike/Magnetic Lock
5A@30V DC/250V AC maximum
5A@30V DC/250V AC maximum
Doorbox 3
Back View of the
W-3000 or W-3000-EWP
(not included)
Door Strike 3
RC-2A Relay Controller
(not included)
Earth Ground
(optional)
Doorbox 2
Back View of the
W-2000A or W-2000A-EWP
(not included)
Doorbox 1
Back View of the
W-1000 or W-1000-EWP
(not included)
120V AC
120V AC 120V AC
See Operation, section A.
A. One or Two Doorboxes Sharing a Phone Line
DOOR ENTRY / PAGING
CONTROLLER
VIKING
ELECTRONICS
HUDSON, WI 54016
VIKING©MODEL C-1000A
POWER 13.8 VAC
10 11 12 13 14 15 16 17 18 19
DOOR
STRIKE 1
DOOR
STRIKE 2
DOORBOX 2
DOORBOX
PWR OUTPUT
DOORBOX 1
1
E
ARTH
G
ND
23
P
H
O
NE LIN
E
I
NPU
T
45
L
INE
O
U
T
TO
PH
O
NE
S
89
A
U
X. / D
OO
RBELL
CO
NTA
C
T
O
UTPU
T
67
K
EYLE
SS
CO
NTA
CT
C
L
OS
URE INPUT
1
3
2
O F F
JP2JP1
C
LED2
C
LED3
N.O. N.C. N.O. N.C.
TALK BATTERY
OFF ON
OFF ON
C.C LEARN MODE
EARTH
GND
C.O. LINE
INPUT
OUT TO
PHONES
KEYLESS
C.C. INPUT
AUX CONTACT
OUTPUT
DOOR
STRIKE 1
DOOR
BOX 1
DOORBOX
13VAC PWR
DOOR
BOX 2
DOOR
STRIKE 2
or
Standard
Analog
Phones
Unused
Trunk
Input of
PABX/KSU
Talk Battery Switch
OFF ON
Normally
Open
Normally
Closed
Note: See Programming section G.
C.O. Line
or Analog
PABX/KSU
station
13.8V AC
Adapter
included
120V AC
Doorstrike/Magnetic Lock
Doorstrike/Magnetic Lock
5A@30V DC/250V AC maximum
5A@30V DC/250V AC maximum
Earth Ground
(optional)
Doorbox 2
Back View of the
W-2000A or W-2000A-EWP
(not included)
Doorbox 1
Back View of the
W-1000 or W-1000-EWP
(not included)
120V AC
120V AC
See Operation, section A.
Note: Over 100ft power
runs require separate
doorbox power adapters.
Note: Over 100ft power
runs require separate
doorbox power adapters.
?Need More Information on Doorboxes?
Call [phone] and select 170.
?Need More Information on Doorboxes?
Call [phone] and select 170.
?Need More Information on the RC-2A?
Call [phone] and select 160.

DOOR ENTRY / PAGING
CONTROLLER
VIKING
ELECTRONICS
HUDSON, WI 54016
VIKING©MODEL C-1000A
POWER 13.8 VAC
10 11 12 13 14 15 16 17 18 19
DOOR
STRIKE 1
DOOR
STRIKE 2
DOORBOX 2
DOORBOX
PWR OUTPUT
DOORBOX 1
1
EARTH GND
23
PHONE LINE INPUT
45
LINE OUT TO PHONES
89
AUX. / DOORBELL CONTACT OUTPUT
67
KEYLESS CONTACT CLOSURE INPUT
1
3
2
O F F
JP2JP1
C
LED2
C
LED3
N.O. N.C. N.O. N.C.
TALK BATTERY
OFF ON
OFF ON
C.C LEARN MODE
EARTH
GND
C.O. LINE
INPUT
OUT TO
PHONES
KEYLESS
C.C. INPUT
AUX CONTACT
OUTPUT
DOOR
STRIKE 1
DOOR
BOX 1
DOORBOX
13VAC PWR
DOOR
BOX 2
DOOR
STRIKE 2
Doorbell
(not included) or Camera (not included)
Not to Exeed: .5A @ 125V AC
or 1A @ 30V AC
Talk Battery Switch
OFF ON
C.O. Line
or Analog
PABX/KSU
station
Line 1
DOOR ENTRY / PAGING
CONTROLLER
VIKING
ELECTRONICS
HUDSON, WI 54016
VIKING©MODEL C-1000A
POWER 13.8 VAC
10 11 12 13 14 15 16 17 18 19
DOOR
STRIKE 1
DOOR
STRIKE 2
DOORBOX 2
DOORBOX
PWR OUTPUT
DOORBOX 1
1
EARTH GND
23
PHONE LINE INPUT
45
LINE OUT TO PHONES
89
AUX. / DOORBELL CONTACT OUTPUT
67
KEYLESS CONTACT CLOSURE INPUT
1
3
2
O F F
JP2JP1
C
LED2
C
LED3
N.O. N.C. N.O. N.C.
TALK BATTERY
OFF ON
OFF ON
C.C LEARN MODE
EARTH
GND
C.O. LINE
INPUT
OUT TO
PHONES
KEYLESS
C.C. INPUT
AUX CONTACT
OUTPUT
DOOR
STRIKE 1
DOOR
BOX 1
DOORBOX
13VAC PWR
DOOR
BOX 2
DOOR
STRIKE 2
Line 2
Line 3
Red
Green
Red
Green
C.O. Line
or Analog
PABX/KSU
station
C.O. Line
or Analog
PABX/KSU
station
Fax Machine
or
Answering
Machine
Standard
Analog Phone
13.8V AC
Adapter
included
120V AC
1
3
2
O F F
ON
OFF
Earth Ground
(optional)
The C-1000A can be used as a line con-
centrator, allowing up to 3 separate C.O.
lines to connect to one telcom device.
Step 1. Connect as shown to the right.
Step 2. Move DIP switch 3to the OFF posi-
tion (see Programming section E).
Step 3. Be sure the “Talk Battery Switch”
is set to OFF.
Step 4. See Operation section C.
(4)
The C-1000A can also be used without a C.O. line. This is ideal for
connecting the C-1000A to an unused trunk/line input of your phone
system or connecting to phones used only for doorbox communication.
DOOR ENTRY / PAGING
CONTROLLER
VIKING
ELECTRONICS
HUDSON, WI 54016
VIKING©MODEL C-1000A
POWER 13.8 VAC
10 11 12 13 14 15 16 17 18 19
DOOR
STRIKE 1
DOOR
STRIKE 2
DOORBOX 2
DOORBOX
PWR OUTPUT
DOORBOX 1
1
EARTH GND
23
PHONE LINE INPUT
45
LINE OUT TO PHONES
89
AUX. / DOORBELL CONTACT OUTPUT
67
KEYLESS CONTACT CLOSURE INPUT
1
3
2
O F F
JP2JP1
C
LED2
C
LED3
N.O. N.C. N.O. N.C.
TALK BATTERY
OFF ON
OFF ON
C.C LEARN MODE
EARTH
GND
C.O. LINE
INPUT
OUT TO
PHONES
KEYLESS
C.C. INPUT
AUX CONTACT
OUTPUT
DOOR
STRIKE 1
DOOR
BOX 1
DOORBOX
13VAC PWR
DOOR
BOX 2
DOOR
STRIKE 2
Talk Battery
Switch
OFF ON
STAND-ALONE
DOOR CONTROLLER
ENTRY SYSTEM
VIKING
PROGRAM
PHONE
GANG
PROG
COMM
ELECTRONICS
HUDSON, WI 54016
VIKING©MODEL ES-1
POWER 12 VDC
BLK
RED
GRN
WHT
ENTRY POINT
WIEGAND
DEVICE
LOG
BUS
DOOR ENTRY / PAGING
CONTROLLER
VIKING
ELECTRONICS
HUDSON, WI 54016
VIKING©MODEL C-1000A
POWER 13.8 VAC
10 11 12 13 14 15 16 17 18 19
DOOR
STRIKE 1
DOOR
STRIKE 2
DOORBOX 2
DOORBOX
PWR OUTPUT
DOORBOX 1
1
EARTH GND
23
PHONE LINE INPUT
45
LINE OUT TO PHONES
89
AUX. / DOORBELL CONTACT OUTPUT
67
KEYLESS CONTACT CLOSURE INPUT
1
3
2
O F F
JP2JP1
C
LED2
C
LED3
N.O. N.C. N.O. N.C.
TALK BATTERY
OFF ON
OFF ON
C.C LEARN MODE
EARTH
GND
C.O. LINE
INPUT
OUT TO
PHONES
KEYLESS
C.C. INPUT
AUX CONTACT
OUTPUT
DOOR
STRIKE 1
DOOR
BOX 1
DOORBOX
13VAC PWR
DOOR
BOX 2
DOOR
STRIKE 2
Keyed Momentary Switch/
Postal Lock with Limit
Switch (not included)
Viking HID-1
Proximity Card
Reader (not included)
Viking HID-2
Keypad
(not included)
and/or
and/or
D. Using the C-1000A with Keyless Entry, Proximity Card Reader or a Postal Lock Switch
C. Using a C-1000A without a C.O. Line
E. Using the C-1000A to Trigger a Camera or Doorbell
Step 1. Connect the power, required doorboxes, and doorstrike outputs
(if required) as shown in section A.
Step 2. Connect an analog phone or PABX/KSU trunk port to terminals
4& 5, “LINE OUT TO PHONES” output on the C-1000A.
Step 3. Be sure the “Talk Battery Switch” is in the ON position.
Step 1. Connect a device that can provide a
momentary contact closure, such as
the Viking ES-1 with HID-1 Card
Reader or HID-2 Keypad, keyed
switch, postal lock with limit switch,
etc. to terminals 6& 7, “KEYLESS
CONTACT CLOSURE INPUT”.
Step 2. Connect doorboxes and doorstrike
outputs (if required) as shown in
section A.
Step 3. See Operation section A,5. Keyless
Entry/Postal Lock.
Step 1. Connect the camera or doorbell (not included) as shown to
the right. Note: The C-1000A will not supply power to the
camera or doorbell, a power adapter is necessary.
Step 2. Connect doorboxes and doorstrike outputs (if required)
as shown in section A.
Step 3. Program the Auxiliary Contact Output as desired (see
Programming section B).
Step 4. See Operation section A, 6. Auxiliary Contacts.
F. Line Concentrator Mode (One Telcom Device Can Answer up to Three Lines)
?Need More Information on the HID-1?
Call [phone] and select 197.
?Need More Information on the ES-1?
Call [phone] and select 193.
?Need More Information on the HID-2?
Call [phone] and select 199.

(5)
G. Adding Paging to Homes and Small Businesses with Single Line Phones
The C-1000A can be used to control a paging amplifier from a single phone line. The amplifier used must provide talk
battery, such as the Viking model PA-2A (Fax Back Document 485) or CPA-7B (Fax Back Document 455). If need
be, a doorbox or a second paging amplifier may also be added to the C-1000A Doorbox 2 terminals (see Installation
section A). Note: The C-1000A must be programmed to be in the Paging Mode, ✱4(see Programming section B
and Operation section B).
PAGING - LOUD RINGING
AMPLIFIER SYSTEM
VIKING
ELECTRONICS
HUDSON, WI 54016
VIKING©MODEL PA-2A
POWER13.8V AC
12345678 910
NIGHT TRANSFER
SWITCHINPUT
PAGING
HORN
600 OHM
AUDIO OUTPUT
TRUNK/ PAGING
PORT
DRY CONTACT
CLOSURE INPUT
RINGING
VOLUME
MAX
MIN
1 - 3 4 - 6
RINGING LINES
1 2 3 4
TALK BATTERY
ALERT TONE
WARBLE / CHIME
PAGING
VOLUME
MAX
MIN
POWER JP1
C.O. Line
or Analog
PABX/KSU
station
DOOR ENTRY / PAGING
CONTROLLER
VIKING
ELECTRONICS
HUDSON, WI 54016
VIKING©MODEL C-1000A
POWER 13.8 VAC
10 11 12 13 14 15 16 17 18 19
DOOR
STRIKE 1
DOOR
STRIKE 2
DOORBOX 2
DOORBOX
PWR OUTPUT
DOORBOX 1
1
EARTH GND
23
PHONE LINE INPUT
45
LINE OUT TO PHONES
89
AUX. / DOORBELL CONTACT OUTPUT
67
KEYLESS CONTACT CLOSURE INPUT
1
3
2
O F F
JP2JP1
C
LED2
C
LED3
N.O. N.C. N.O. N.C.
TALK BATTERY
OFF ON
OFF ON
C.C LEARN MODE
EARTH
GND
C.O. LINE
INPUT
OUT TO
PHONES
KEYLESS
C.C. INPUT
AUX CONTACT
OUTPUT
DOOR
STRIKE 1
DOOR
BOX 1
DOORBOX
13VAC PWR
DOOR
BOX 2
DOOR
STRIKE 2
13.8V AC
Adapter
included
120V AC
or
Standard
Analog
Phones
Unused
Trunk
Input of
PABX/KSU
25AE Paging
Horn
Talk Battery Switch
OFF ON
Earth Ground
(optional)
H. Using the C-1000A on an Analog Station Port (Analog PABX/KSU Station Mode)
This application is ideal for connecting the C-1000A to an unused analog station of your phone system. See
Programming section Fand Operation section A. Important: In this application, only a single door phone is used and
✱ 5must be selected when in programming.
DOOR ENTRY / PAGING
CONTROLLER
VIKING
ELECTRONICS
HUDSON, WI 54016
VIKING©MODEL C-1000A
POWER 13.8 VAC
10 11 12 13 14 15 16 17 18 19
DOOR
STRIKE 1
DOOR
STRIKE 2
DOORBOX 2
DOORBOX
PWR OUTPUT
DOORBOX 1
1
EARTH GND
23
PHONE LINE INPUT
45
LINE OUT TO PHONES
89
AUX. / DOORBELL CONTACT OUTPUT
67
KEYLESS CONTACT CLOSURE INPUT
1
3
2
O F F
JP2JP1
C
LED2
C
LED3
N.O. N.C. N.O. N.C.
TALK BATTERY
OFF ON
OFF ON
C.C LEARN MODE
EARTH
GND
C.O. LINE
INPUT
OUT TO
PHONES
KEYLESS
C.C. INPUT
AUX CONTACT
OUTPUT
DOOR
STRIKE 1
DOOR
BOX 1
DOORBOX
13VAC PWR
DOOR
BOX 2
DOOR
STRIKE 2
13.8V AC
Adapter
included
120V AC
or
Standard
Analog Phone
K-1900-5
Dialer
* K-1700-3
Phone
E-1600A
Phone
Talk Battery Switch
OFF ON
Analog
PABX/KSU
station
E-30
Speaker Phone
Earth Ground
(optional)
E-10 or E-20A
Speaker Phones
E-10 or E-20A
Speaker Phones
Doorstrike/Magnetic Lock
5A@30V DC/250V AC maximum
120V AC
Model
E-10/E-20A
E-30
E-1600A
K-1700-3
K-1900-5
Fax #
210
212
215
157
317
Description
Handsfree Speaker Phone
Vandal Resistant Handsfree Speaker Phone
Emergency/Elevator Phone
Handsfree Speaker Phone with Keypad
Touch Tone Dialer
?Need More Information on the PA-2A?
Call [phone] and select 485.
Need more information on the products shown to the right?
Call 715-386-4345 and enter the number below:
Note: The E-10 and E-20A
Speaker Phones may be
used with or without a
dialer, depending on the
application.
* Note: The K-1700-3’s keypad can be used
for extension dialing, etc., but can NOT be
used for keyless entry (see Installation and
Applications section D).

(6)
P
Pr ro og gr ra am mm mi in ng g
A. Accessing the Programming Mode
2. Accessing the Programming Mode Remotely
1. Accessing the Programming Mode Locally (Security Code Bypass Mode)
B. Quick Programming Features
Memory
Location
Enter Digits - then -
Enter
03 #01
11 #03
12 #03
✱2
To Program the C-1000A...
1. ...to set door strike 1 to activate for 3 seconds
2. ...to set the auxiliary contacts to activate a camera while either doorbox is activated
3. ...to set the auxiliary contacts to activate an external ringer or strobe light in a custom ring cadence
while either doorbox is ringing
4. ...to have doorboxes ring phones in a custom ring pattern
C. Programming Examples
D. Security Code
This six digit number can be used to access the programming mode. The security code has been factory set to 845464 (V-I-K-I-N-
G). It is recommended that you change the security code to a personal 6 digit number. To change the security code, access pro-
gramming (see Programming section A). Enter six digits 0-9 followed by #47. If you have forgotten your security code, follow the
steps in Programming section A, 1. Accessing the Programming Mode Locally. Note: The security code must be six digits in
length and can NOT contain a
✱ or #.
Step 1. Call into the C-1000A from a Touch Tone phone. Note: Call in from another line to avoid C.O. busy signals,etc.
Step 2. Answer the call using the phone (device) connected to terminals 4& 5, LINE OUT TO PHONES.
Step 3. From either phone enter ✱followed by the six digit security code (factory set to 845464, see Programming section D).
Step 4. A double beep will indicate that you have accessed the programming mode.
Step 5. You can now Touch Tone program the features listed in section Bbelow.
Note: Programming from a cell-phone may not be suitable in areas with weak coverage. Analog PABX/KSU station mode must
be programmed locally, see section 1 above.
Door strike 1 activation time .5 - 10 seconds (see “Note” below) ...........................................
Door strike 2 activation time .5 - 10 seconds (see “Note” below) ...........................................
Auxiliary contact activation time .5 - 10 seconds (see “Note” below) .....................................
Note: 00 = .5 seconds, 01-10 = 1-10 seconds, factory set to 00 (.5 seconds).
Auxiliary contact latched while either doorbox is activated ....................................................
*Auxiliary contact activated in custom ring cadence .............................................................
Security Code (factory set to 845464) ...................................................................................
Disable all special modes listed below (factory default) .........................................................
Doorbell mode .......................................................................................................................
Custom ring mode .................................................................................................................
Multiple relay activation mode ...............................................................................................
Paging mode .........................................................................................................................
Analog PABX/KSU station mode ...........................................................................................
Inhibit latching commands mode ...........................................................................................
To reset to factory settings .....................................................................................................
Note: Multiple modes may be selected.
* Note: Not compatible with Analog PABX/KSU Station mode.
+
+
+
+
+
+
#01
#02
#03
#03
#03
#47
2 digits (00-10)
2 digits (00-10)
2 digits (00-10)
11
12
6 digits (0-9)
✱0
✱1
✱2
✱3
✱4
✱5
✱6
###
Step 1. Disconnect the PHONE LINE INPUT.
Step 2. Slide the TALK BATTERY switch to the ON position.
Step 3. Move DIP switch 2 from OFF to ON (see Programming section E).
Step 4. Come off-hook with a phone connected to terminals 4& 5,LINE OUT TO PHONES.
Step 5. A double beep will indicate that you have accessed the programming mode.
Step 6. You can now Touch Tone program the features listed in section Bbelow.
Step 7. When finished programming, hang up and move DIP switch 2 to the OFF position.
Step 8. Slide the TALK BATTERY switch back to the OFF position.
Step 9. Reconnect line to PHONE LINE INPUT.
Note: Programming from a cell-phone may not be suitable in areas with weak coverage.

DOOR ENTRY / PAGING
CONTROLLER
VIKING
ELECTRONICS
HUDSON, WI 54016
VIKING©MODEL C-1000A
POWER 13.8 VAC
10 11 12 13 14 15 16 17 18 19
DOOR
STRIKE 1
DOOR
STRIKE 2
DOORBOX 2
DOORBOX
PWR OUTPUT
DOORBOX 1
1
EARTH GND
23
PHONE LINE INPUT
45
LINE OUT TO PHONES
89
AUX. / DOORBELL CONTACT OUTPUT
67
KEYLESS CONTACT CLOSURE INPUT
1
3
2
O F F
JP2JP1
C
LED2
C
LED3
N.O. N.C. N.O. N.C.
TALK BATTERY
OFF ON
OFF ON
C.C LEARN MODE
EARTH
GND
C.O. LINE
INPUT
OUT TO
PHONES
KEYLESS
C.C. INPUT
AUX CONTACT
OUTPUT
DOOR
STRIKE 1
DOOR
BOX 1
DOORBOX
13VAC PWR
DOOR
BOX 2
DOOR
STRIKE 2
1
3
2
O F F
ON
OFF
DIP Switches shown in
factory default positions
Switch
1
1
2
2
3
3
E. Dip Switch Programming
Position
OFF
ON
OFF
ON
OFF
ON
Description
Doorstrike Activation = 0.5 seconds (factory setting)
Doorstrike Activation = 10 seconds
Normal Mode (factory setting)
Security Code Bypass Mode
Line Concentrator Mode
Normal Operation (factory setting)
F. Mode Descriptions
Entering these codes while in programming will switch the C-1000A into the corresponding mode.
Disable Special Modes (✱0): This command disables (clears) all the special modes listed below. Enter this command before pro-
gramming the rest of the selections to be sure no unwanted modes are set.
Doorbell Mode (✱1): In this mode, the ring signal from either doorbox is prevented from going through to the “LINE OUT TO
PHONES“ terminals. This is useful when a conventional door bell is connected to the auxiliary contacts. Now when someone acti-
vates a doorbox, the doorbell will chime rather than the phone ringing (see Programming section B).
Custom Ring Mode (✱2): With this mode selected, the ring signal from the device ports are interrupted in a double burst pattern,
making it easier to determine if the incoming call is from a doorbox or the C.O. line. Note: Some telephones and phone systems
are not compatible with this feature.
Multiple Relay Activation Mode (✱3): If selected, after a door strike command is entered, the phone is switched back to the door-
box port so additional doorstrike (relay activation) commands can be entered. This is useful when letting someone through your
gate with the first command then unlocking your front doorstrike with a second command. To return to the call on hold, enter “#”.
Paging Mode (✱4): In this mode a paging system that provides talk battery (Viking PA-2A or CPA-7B) can be connected to one of
the doorbox ports. When the person on the phone wants to make a page, they can enter “#” and a “1” or “2” depending on which
port the paging amplifier is on. After the announcement is made another “#” will return them to the phone conversation.
Analog PABX/KSU Station Mode (✱5): This mode is ideal when installing the C-1000A on a phone system that does not have a
spare trunk port but does have an unused analog station port. This mode allows any standard (POTS) telephone such as the E-10,
E-20A, E-30 or K-1700-3 to be used in place of Doorbox 1. Only one door phone can be used in this mode. When the door phone
goes off-hook, a hot-line dialer or ringdown station will call the desired phone system extension. The phone on that extension can
then communicate with the door phone and activate doorstrikes as needed. Note: Only a single door phone may be used. Multiple
relay activation mode cannot be used with Viking door phone models E-30 or any 1600A Series phone.
Inhibit Latching Commands Mode (✱6): In some installations it is critical that the door strike or door actuator not be turned on for
long periods of time. To prevent this from happening, enter ✱6when in programming. In this mode, the toggle command (✱#) and
the continuous activation command (✱1) are ignored.
G. N.O./N.C. Contact Selection Jumpers
Selection jumpers are provided for each door strike relay and the
auxiliary relay. Place the jumper in the left position for normally
open contacts, or in the right position for normally closed con-
tacts. These jumpers are located directly above the terminal
block positions that they control.
DOOR ENTRY / PAGING
CONTROLLER
VIKING
ELECTRONICS
HUDSON, WI 54016
VIKING©MODEL C-1000A
POWER 13.8 VAC
10 11 12 13 14 15 16 17 18 19
DOOR
STRIKE 1
DOOR
STRIKE 2
DOORBOX 2
DOORBOX
PWR OUTPUT
DOORBOX 1
1
EARTH GND
23
PHONE LINE INPUT
45
LINE OUT TO PHONES
89
AUX. / DOORBELL CONTACT OUTPUT
67
KEYLESS CONTACT CLOSURE INPUT
1
3
2
O F F
JP2JP1
C
LED2
C
LED3
N.O. N.C. N.O. N.C.
TALK BATTERY
OFF ON
OFF ON
C.C LEARN MODE
EARTH
GND
C.O. LINE
INPUT
OUT TO
PHONES
KEYLESS
C.C. INPUT
AUX CONTACT
OUTPUT
DOOR
STRIKE 1
DOOR
BOX 1
DOORBOX
13VAC PWR
DOOR
BOX 2
DOOR
STRIKE 2
Normally Closed
Normally Open
O
Op pe er ra at ti io on n
A. Doorbox Controller
A visitor pressing the “Call” button will cause the phones connected to the “LINE OUT TO PHONES“ terminals to ring. Simply
answer your phone to converse with the visitor. After answering the call, a single or double beep will be heard in the phone,
indicating which doorbox has called - a single beep for doorbox 1 and a double beep for doorbox 2.
1. Communicating with the Doorbox
a. Visitor Initiated Call
A doorbox may be monitored from any phone connected to the C-1000A by Touch Tone dialing a “#” followed by a Touch
Tone “1” or “2” to monitor doorbox 1 or doorbox 2 respectively. This feature is not available for pulse dialing phones. Note:
Do not attempt doorbox monitoring while a call is in progress, the call will be disconnected. Note: When monitoring, the
auxiliary contact will only work on the Continuous Mode (11).
b. Monitoring Doorboxes
(7)

Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or
subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate
such changes.
Fax Back Doc 155 ZF301990 Rev APrinted in the U.S.A.
P
Pr ro od du uc ct tS Su up pp po or rt tL Li in ne e. .. .. .7 71 15 5. .3 38 86 6. .8 86 66 66 6F Fa ax xB Ba ac ck kL Li in ne e. .. .. .7 71 15 5. .3 38 86 6. .4 43 34 45 5
(8)
If a C.O. line call is in progress and a doorbox is activated, a single or double “call waiting” tone will be heard indi-
cating doorbox 1 or doorbox 2 is calling. To place the in-progress call on hold and answer the calling doorbox, sim-
ply dial a Touch Tone “#”, pulse dial a “2” or hook flash twice.
2. Placing C.O. Line Calls on Hold
To activate a relay contact, you must be communicating with a doorbox. Simply Touch Tone dial “✱✱”, pulse dial a
“3” or hook flash three times. Two confirmation tones will be heard and the relay will be activated for the pro-
grammed doorstrike activation time. The phone will then be returned to the C.O. line. If a call was in progress, the
original caller will be taken off hold to continue the conversation. To return to the original call without activating a
relay, Touch Tone dial “#”, pulse dial a “2” or hook flash twice.
3. Activating a Doorstrike, Magnetic Lock or Gate Controller
6. Auxiliary Contacts
The auxiliary contacts are a separate set of contacts that can be programmed (see Programming section B) to activate in dif-
ferent patterns when doorbox 1 or doorbox 2 is off hook. A momentary activation, a continuous activation while the doorbox is
in use, and a ring cadence pattern are available.
If an auxiliary contact activation time is programmed (two digits 00-10 followed by #03), when either doorbox is activated, the
auxiliary contacts will activate for the programmed time (.5 - 10 seconds). This is ideal for operating a doorbell or chime.
a. Timed Activation
If the auxiliary contact is programmed to continuously activate (11 followed by #03), while either doorbox is ringing or in use,
the auxiliary contacts will latch. This is ideal for controlling cameras, lights, etc.
b. Continuous Activation
If the auxiliary contact is programmed to custom ring cadence (“12 #03”) when doorbox 1 is activated, a repeating 1 second
on and 3 seconds off contact pattern is generated. If doorbox 2 is activated, a repeating double burst contact pattern is gen-
erated with 3 seconds off between patterns. Note: Ring cadence activation is not compatible with the Analog PABX/KSU
Station mode.
c. Ring Cadence Activation
Activate doorstrike relay 1 or 2 .............................................................
Continuously activate doorstrike relay 1 or 2 ........................................
Continuously de-activate doorstrike relay 1 or 2 ..................................
Activate opposite doorstrike relay ........................................................
Toggle relay from last position ..............................................................
Answer or disconnect a doorbox call ....................................................
Monitor doorbox 1 ................................................................................
Monitor doorbox 2 ................................................................................
* Pulse Dial/Flash Commands
✱✱ Pulse dial 3 or hook flash 3 times
✱1
✱0
✱2
✱#
# Pulse dial 2 or hook flash 2 times
# 1
# 2
Touch Tone
Commands
4. Features
Note: When on the C.O. line, if a Touch Tone other than #is entered, any additional Touch Tones in that dial string will be
ignored. To regain control of the C-1000A, the phone must be momentarily placed on-hook.
* Note: Pulse dialing and flash commands are not compatible in the “Multiple Relay Activation” mode.
5. Keyless Entry/Postal Lock
When a momentary postal lock contact closure is made across terminals 6& 7(see Installation section D), the doorstrike 1 con-
tact will activate for the programmed time.
The first ringing line will ring to the “LINE OUT TO PHONES“ terminals 4& 5on the C-1000A. On outbound calls, the C-1000A will
default to the primary line (line connected to the “PHONE LINE INPUT“ terminals 2& 3). To access the lines connected to “DOOR-
BOX 1“ terminals or “DOORBOX 2“ terminals, simply dial Touch Tones “#1” or “#2” respectively. Note: DIP switch 3 must be in the
OFF position.
B. Paging Controller
C. Line Concentrator
In this mode a paging system that provides talk battery (Viking PA-2A or CPA-7B) can be connected to one of the doorbox ports.
When the person on the phone wants to make a page, they can enter “#” and a 1 or 2 depending on which port the paging amplifi-
er is on. After the announcement is made, if a call was in progress, another “#” will return them to the phone conversation. If a door-
box is used in this mode, enter “✱✱” to activate the relay contact followed by a “#” to return to a caller on hold.