Viking K-1900-8-ip User manual

PRODUCT MANUAL

Designed, Manufactured and Supported in the USA

SECURITY & COMMUNICATION SOLUTIONS

VIKING

Features

Applications Specifications

Information: 715-386-8861

www.vikingelectronics.com

• Vandal Resistant Features: 12 gauge 316 stainless steel faceplate with

permanent laser etched graphics. Heavy duty metal keypad, Hook Switch,

armoured cable and T-10 Security Torx drive mounting screws.

• Weather Resistant Features: Marine grade 316 stainless steel faceplate and

Torx Security screws. Internally sealed Keypad. Faceplate gaskets (on EWP

models). Weather resistant powder paint on optional VE-5X10 surface mount

box.

• Hearing aid compatible amplified handset with sealed push button volume

control

• Two sets of SPDT 2 Amp relay contacts for door/gate or camera control

• Optional RC-4A for Secure Remote Relay Control, see DOD# 582

• SIP compliant (see pg 2 for list of compatible IP-PBX phone systems)

• PoE powered (class 2, <6.5 watts)

• Automatic Noise Canceling (ANC) feature for operation in noisy environments

• Network downloadable firmware

• 36” armored handset cable on K-1900-8-IP, 54” on EWP Models

Power: PoE class 2 (<6.5 watts)

Dimensions: Overall: 5” x 10” x 4” (127mm x 254mm x 102mm)

Rough-in box: 4.5” x 5.5” x 2.5” (114mm x 140mm x 64mm)

Shipping Weight: 1.6 kg (3.5 lbs)

Operating Temperature: -40°F to 140°F (-40° C to 60° C)

Humidity - Standard Products: 5% to 95% non-condensing

Humidity - EWP Products: Up to 100%

Audio Codecs: G711u, G711a, G722

Network Compliance: IEEE 802.3 af PoE, SIP 2.0 RFC3261, 100BASE-TX with

auto cross over

Connections: (1) RJ45 10/100 Base-T, (14) gel-filled butt connectors

The K-1900-8-IP VoIP panel phone can either auto-dial a phone number each time the handset is lifted, be used as a

multi-number auto-dialer, or be used as a standard manual dial phone. The K-1900-8-IP VoIP phone is designed to provide

quick and reliable hands-free communication for SIP VoIP phone systems with PoE. The unit can be programmed from

any PC on the same LAN or remotely using a Static IP Address. The K-1700-8-IP phone can dial up to 250 programmable

numbers and another 250 rollover numbers.

When a call initiated by the K-1900-8-IP phone is answered by an apartment or business tenant, a built-in contact closure

may be activated to control an electric gate or door strike. Up to 1,000 keyless entry codes may be programmed, providing

tenants with keyless entry. A 26 Bit Wiegand input is provided for adding an optional proximity card reader with capacity to

program up to 1,000 card numbers. Keyless entry codes and card numbers can be programmed to only allow access at

specific times and/or day of the week. A request for exit (REX) input is included for easy exiting. The K-1900-8-IP also has

automatic event logging allowing you to review the time and date of the call, which door was open/closed, what keyless

entry code or proximity card was used, request for exit usage and wether it was an inbound or outbound call.

The K-1900-8-IP-EWP shares all of the features of the K-1900-8-IP in addition to Enhanced Weather Protection (EWP) for

outdoor installations where the unit is exposed to precipitation or condensation. EWP products feature foam rubber gaskets

and boots, sealed connections, gel-filled butt connectors, as well as urethane or thermal plastic potted circuit boards. For

more information on EWP, see DOD# 859.

• Apartment Entry Phone

• Residential Gate Entrance

• Door Entry Phone

• Courtesy Assistance Phone

• Customer Service Phone

• Automated Teller (ATM) Phone

K-1900-8-IP

“Brushed 316 Stainless

Steel”

(similar to brushed nickel)

K-1900-8-IP

“Brushed 316 Stainless

Steel”

(similar to brushed nickel)

(shown in optional VE-5X10

surface mount box)

• 26 Bit Wiegand input for optional proximity card readers, see DOD# 221 & 228

• Programmable to speed dial up to 250 numbers

• Cycles to roll over phone number on busy or no-answer

• Program up to 1,000 keyless entry codes and/or proximity card numbers

• Keyless entry codes and proximity card numbers can be programmed to only

allow access at specific times and day of week

• Event logging with time and date stamp

• Optional Enhanced Weather Protection (EWP), EWP products are designed to

meet IP66 Ingress Protection Rating, see DOD# 859

• Remotely programmable

• Extended temperature range (-40°F to 140°F)

• Selectable auto-answer feature for monitoring

• Zinc plated steel rough-in box included

• Optional VE-5x10 Surface Mount Box available, see DOD #424

• Optional VE-LIGHT kit to illuminate the front panel at night, see DOD# 428

• Self diagnostics (testing: com, mic, speaker, and switch)

• Security or Emergency

Phone

• Hot-Line Phone

• Kiosk Phone with up to

250 number speed dialing

K-1900-8-IP,

K-1900-8-IP-EWP

VoIP Phone with Auto Dialer,

Keypad and Entry System

December 21, 2015

Vandal Resistant VoIP Phone

with Auto Dialer, Keypad and Entry System

Installation requires the assistance of a Network Administrator / IT Technician.

Viking VoIP SIP System Compatibility List

NOTE: Exclusion from this list means only that compatibility has not been verified, it does not mean

incompatibility.

For detailed configuration instructions for certain vendors below, see Configuring Viking VoIP Phone

and SIP Servers,DOD# 944.

Vendor

Infrastructure Class

Softswitch PBX Proxy SBC

(session border

controller)

Service

Provider

3COM VCX X

3CX X

Aastra X

Asterisk X

Atcom X

Avaya IP Office X

BlueBox X

Brekeke X

Callcentric X

Cisco Unified Communications Manager (CUCM) X X

Cisco Unified Communications Manager Express

(CUCME) XX

Freeswitch X

Grandstream X

Interactive Intelligence X X

iptel.org X

Kamailio X X

MetaSwitch XX

NEC X

OfficeSIP X

OpenSIPS X

Panasonic (with SIP Extension Card) X

Samsung Communications Manager (SCM) X X

ShoreTel X

Siemens Communications Server (SCS) X

SIP Express Router (SER) X X

sip.antisip.com X

Snom PBX X

Sonus X

Switchvox X X

Teksip X

Toshiba X

VoIP.ms X

Definitions

Client: A computer or device that makes use of a server. As an example, the client might request a particular file from the server.

DHCP: Dynamic Host Configuration Protocol. In this procedure the network server or router takes note of a client’s MAC address and

assigns an IP address to allow the client to communicate with other devices on the network.

DNS Server: A DNS (Domain Name System) server translates domain names (ie: www.vikingelectronics.com) into an IP address.

Ethernet: Ethernet is the most commonly used LAN technology. An Ethernet Local Area Network typically uses twisted pair wires to

achieve transmission speeds up to 1Gbps.

Host: A computer or device connected to a network.

Host Name: A host name is a label assigned to a device connected to a computer network that is used to identify the device in various

forms of network communication.

Hosts File: A file stored in a computer that lists host names and their corresponding IP addresses with the purpose of mapping addresses

to hosts or vice versa.

Internet: A worldwide system of computer networks running on IP protocol which can be accessed by individual computers or networks.

IP: Internet Protocol is the set of communications conventions that govern the way computers communicate on networks and on the

Internet.

IP Address: This is the address that uniquely identifies a host on a network.

LAN: Local Area Network. A LAN is a network connecting computers and other devices within an office or building.

Lease: The amount of time a DHCP server reserves an address it has assigned. If the address isn’t used by the host for a period of

time, the lease can expire and the address can be assigned to another host.

MAC Address: MAC stands for Media Access Control. A MAC address, also called a hardware address or physical address, is a unique

address assigned to a device at the factory. It resides in the device’s memory and is used by routers to send network traffic to the correct

IP address. You can find the MAC address of your K-1900-8-IP phone printed on a white label on the top surface of the PoE LAN port.

Router: A device that forwards data from one network to another. In order to send information to the right location, routers look at IP

Address, MAC Address and Subnet Mask.

RTP: Real-Time Transport Protocol is an Internet protocol standard that specifies a way for programs to manage the real-time transmission

of multimedia data over either unicast or multicast network services.

Server: A computer or device that fulfills requests from a client. This could involve the server sending a particular file requested by the

client.

Session Initiation Protocol (SIP): Is a signaling communications protocol, widely used for controlling multimedia communication sessions

such as voice and video calls over Internet Protocol (IP) networks. The protocol defines the messages that are sent between endpoints,

which govern establishment, termination and other essential elements of a call.

Static IP Address: A static IP Address has been assigned manually and is permanent until it is manually removed. It is not subject to the

Lease limitations of a Dynamic IP Address assigned by the DHCP Server. The default static IP Address is: 192.168.154.1

Subnet: A portion of a network that shares a common address component. On TCP/IP networks, subnets are defined as all devices

whose IP addresses have the same prefix. For example, all devices with IP addresses that start with 100.100.100. would be part of the

same subnet. Dividing a network into subnets is useful for both security and performance reasons. IP networks are divided using a subnet

mask.

TCP/IP: Transmission Control Protocol/Internet Protocol is the suite of communications protocols used to connect hosts on the Internet.

TCP/IP uses several protocols, the two main ones being TCP and IP. TCP/IP is built into the UNIX operating system and is used by the

Internet, making it the de facto standard for transmitting data over networks.

TISP: Telephone Internet Service Provider

WAN: Wide Area Network. A WAN is a network comprising a large geographical area like a state or country. The largest WAN is the

Internet.

Wireless Access Point (AP): A device that allows wireless devices to connect to a wired network using Wi-Fi, or related standards. The

AP usually connects to a router (via a wired network) as a standalone device, but it can also be an integral component of the router itself.

Wireless Repeater (Wireless Range Extender): takes an existing signal from a wireless router or access point and rebroadcasts it to

create a second network. When two or more hosts have to be connected with one another over the IEEE 802.11 protocol and the distance

is too long for a direct connection to be established, a wireless repeater is used to bridge the gap.

Features Overview

MAC:

18E80FXXXXXX

asdesaxtff

N.C.

- Black

+ Red

- Black

+ Red

Green

White

N.O.

COM.

N.C. (Gray)

N.O. (Yellow)

COM. (Blue)

Relay 1

Output Contacts

(2A@30VDC/ 250VAC max)

Relay 2 Output Contacts

(2A@30VDC/ 250VAC max)

Request for Exit

(REX) Input

* 3 Gel-Filled Butt

Connectors (included)

+ Red

- Black

Black

- Black

+ Red

Speaker

LED

Microphone

Call Switch

MAC Address Label: The

MAC address is a unique

12 digit number used by

routers to send network

traffic to the correct IP

address.

PoE LAN Port 10/100,

PoE Class 2 (<6.5 Watts):

Connect to your LAN via

RJ45 plug and CAT5 or

greater twisted pair wire.

Yellow Network Status

LED: Lights steady to

indicate power and data

link. Blinks to indicate

network activity.

Green Unit Status LED

Rear (PCB) View of the

K-1900-8-IP VoIP Phone

White

(Power typically not

required for gate controllers)

Doorstrike /

Magnetic Lock

120V AC

Connect to Optional

Doorstrike, Mag Lock,

Gate Controller, etc.

(not

connected)

26 Bit Wiegland Input

For connecting optional Proximity Card Readers,

see Viking models above (not included)

12 VDC Power Output for

VE-LIGHT, etc.

(12VDC @ 50mA max)

Brown

Violet

White

Model PRX-1

Proximity Card

Reader DOD# 221

Model PRX-3 Medium

Range Proximity Card

Reader DOD# 228

Note: The gel-filled (water-tight) butt connectors are designed for insulation displacement on 19-26 gauge wire with a maximum insulation of 0.082 inches.

Sealed Metal Keypad

Front View of the

K-1900-8-IP VoIP Phone

Condensation Drain Hole

Mounting Screws: (8) 6-32 X 3/4”

Marine grade 316 stainless steel,

flat head, T-10 Torx security

screws and drive bit (included).

Laser Etched Graphics:

For long lasting easy to read graphics.

ABC

JKL

TUV

OPER

GHI

PRS

DEF

MNO

WXY

Faceplate Material: 12 gauge 316

stainless steel with a #4 brushed

finish.

Metal Heavy duty Vandal

Resistant Hookswitch

316 Stainless Steel

Armored Cable:

36” on K-1900-8-IP,

54” on K-1900-8-IP-EWP

Hearing Aid

Compatible amplified

handset with sealed

push button

volume control

VIKING

Installation and Mounting

10.14"

3.69"

5.22"

Optional VE-5x10 Surface

Mount Box (not included)

10.0"

9.5"

4.04"

4.50"

5.00"

5.12"

1.72"

0.23"

Front View

of the K-1900-8-IP

5.5"

2.5"

4.5"

- or -

Zinc-Plated Steel

Rough-In Box (included)

Side View

of the K-1900-8-IP

(8) #6-32 x 3/4" Stainless Steel

T-10 Torx security Screws

(included)

K-1900-8-IP-EWP

shown with

optional

VE-GNP

Gooseneck

Pedestals

(not included)

VE-GNP

To install the K-1900-8-IP panel phone, attach the panel using the provided screws or use the optional VE-5x10 weather

resistant surface mount box. Note: Four extra screws and nuts are provided to fill the unused mounting holes. The optional

VE-5x10 surface mount box (shown below) is designed to be surface mounted to a wall, post, single gang box or a VE-

GNP or VE-GNP-2 goose neck pedestal (shown right). The K-1900-8-IP can also be mounted in an optional VE-9x20

Weatherproof Enclosure (DOD# 413). Note: When mounting a K-1900-8-IP-EWP in a VE-9x20, the length of the handset

cable must be reduced. Use a 3/32” hex key or bit to loosen the set screw in the brass handset cable retainer. Pull

approximately 18 inches of the cable through the panel and retighten the set screw.

IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC outlet and the telephone

line. It is recommended that a surge protector be installed to protect against such surges.

Using a Viking Model RC-4A for Secure Remote Relay Control

LED 8

LED 7LED 6

LED 4

LED 3

LED 2

LED 1 LED 5

LED 9

123

1234

VIKING

ELECTRONICS

HUDSON, WI 54016

NETWORK ENABLED

RELAY CONTROLLER

MODEL RC-4A

VIKING

IN1 C IN2 IN3 C IN4

23456

POWER 12V DC

RELAY 1 RELAY 2 RELAY 3 RELAY 4

1234578910 11 12

STATUS

LED

6NETWORK

LOGIC LEVEL

PROGRAMMING

RESTORE DEFAULTS

SPARE

12V DC Adapter

(included)

Sensor

Examples:

Door Sensor

Gate Sensor

Door Sensor

Switch

N.O.

COM.

Connect to Doorstrike,

Mag Lock, Gate Controller, etc.

2 Gel-Filled Butt

Connectors (included)

Doorstrike /

Magnetic Lock

120V AC

Door / Gate Examples:

Door near Entry Phone 1

N.O.

COM.

2 Gel-Filled Butt

Connectors (included)

(Power typically not

required for gate controllers)

Gate Controller

SIP VoIP PBX

PC with

SIP Server

Software

Internet

K-1900-8-IP

Entry Phone 1

K-1900-8-IP

Entry Phone 4

Relay 2 Output Contacts (5A@30VDC / 250VAC max)

Connect to Gate Controller, etc.

Gate near Entry Phone 1

N.O.

COM.

2 Gel-Filled Butt

Connectors (included)

Doorstrike /

Magnetic Lock

120V AC

Door near Entry Phone 2

N.O.

COM.

Relay 4 Output Contacts (5A@30VDC /

250VAC max) Connect to Doorstrike,

Mag Lock, Gate Controller, etc.

2 Gel-Filled Butt

Connectors (included)

Doorstrike /

Magnetic Lock

120V AC

Door near Entry Phone 3

IN1 C IN2 IN3 C IN4

23456

Relay 1 Output Contacts (5A@30VDC / 250VAC max)

Connect to Doorstrike,

Mag Lock, Gate Controller, etc.

Relay 3 Output Contacts (5A@30VDC / 250VAC max)

K-1900-8-IP

Entry Phone 2

K-1900-8-IP

Entry Phone 3

The front panel of the K-1900-8-IP is mounted using security Torx screws to help prevent intruders from removing the panel

and accessing the on board door strike/gate control relays. For applications requiring additional security, a Viking model

RC-4A remote relay controller can be used. The relay controller is mounted securely inside the building and connected to

the same LAN as the K-1900-8-IP. The on board door strike relays would not be used in this case as the K-1900-8-IP will

send an encrypted message to the RC-4A to activate its relays which control the door strikes/gates.

Up to 4 K-1900-8-IP’s can communicate with one RC-4A allowing you to securely control four entrances.

When using an RC-4A for remote relay control the K-1900-8-IP’s relays should be set to “External” in the PC programming.

• IBM compatible personal computer with:

Windows 2000 (service pack 4 or higher)

Windows XP (service pack 2 or higher)

Windows Vista (SP2 or newer), 32 or 64 bit versions

Windows 7

Windows 8

Windows 10

PC Requirements

PC Programming

A DVD is included with each K-1900-8-IP VoIP Phone. The DVD contains the application “K-1900-8-IP Tech Tool” used to

program the unit using a PC running Windows 2000, XP, Vista, Windows 7, Windows 8 or Windows 10 (see System

Requirements above). The PC must be connected to the same LAN as the K-1900-8-IP VoIP phone. Install the application

on your PC by placing the DVD into your PC’s drive. Click “I Accept” on the bottom of the first screen, then select “Viking K-

1700-IP Tech Tool” and click the “Install” button. Follow the directions on the screen. To start the Viking K-1700-IP Tech Tool

application, click on the Viking K-1700-IP Tech Tool icon on your desk top. The Main screen will appear, allowing the user to

program any K-1900-8-IP phone connected to that LAN.

A. Manually Muting SIP/Network Failure Alarm Beeps (3 beeps repeated every 30 seconds)

With the unit connected and powered (Green LED on and Yellow LED off or blinking) it will output 3 beeps every 30

seconds to indicate a SIP registration failure, failure to receive an echo reply from pinged gateway or Ethernet connection

failure. You can manually disable the beeps by clicking the “Mute Alarm Until Next Failure” button in the Viking VoIP

programming software. The LED will continue to flash allowing you to trouble shoot the failure.

Typical Installation on SIP Based VoIP Phone System

(Extends range of cable, keeps

1 Gbps network speed for other

equipment on network)

SIP VoIP PBX

PC with

SIP Server

Software

100m (328 ft) maximum*

Viking supplies

Customer’s

Responsibility

Internet

10/100 Mbps

Maximum

Viking

K-1900-8-IP

VoIP Phone

* Note: A PoE extender can be used for an additional 100 meters per extender. For longer runs (up to 2 km / 1.2 miles)

a ethernet to ber media converter can be used.

Optional

PoE Injector

(If VoIP PBX does

not have PoE) Optional

Switch / Hub

• Adobe Acrobat Reader 8 or higher

• K-1900-8-IP hardware

• Available LAN with PoE (class 2, <6.5 watts)

• Ethernet cable ( CAT5 min.)

• 1 MB minimum free hard drive space for installation

• 16MB of free physical RAM

B. Configuring the K-1900-8-IP Network Settings

Step 1. Open the “Viking K-1700-IP Phone Programming” software on a windows PC that is connected to the same LAN as the K-1900-8-IP

phone to be programmed.

Step 2. The window in the upper left corner of the menu will show you each K-1900-8-IP phone that is connected to that LAN. Select the unit

with the same MAC address shown on the label located on the top of the Ethernet connector on the K-1900-8-IP phone.

Step 3. Click the “Connect” button. If a pop up window appears, enter the unit’s security code (factory set to 845464) then click “OK”.

Step 4. The program will then read and display the K-1900-8-IP phone’s IP and programming settings.

Step 5. After adjusting the IP and phones settings, click the “Write” button under each column of settings to send the programming commands

to the connected unit.

D. Manually Resetting All Network Parameters to Factory Default

Step 1. Power down the K-1900-8-IP phone by disconnecting the LAN Cable (RJ45 plug).

Step 2. Take the handset offhook, then reconnect the LAN Cable (RJ45 plug).

Step 3. 8-12 seconds after connecting the LAN Cable you should hear 2 beeps in the handset. 6 seconds later you should hear 4 beeps, go

back on-hook within *6 seconds. Unit will reset and 2 beeps will be heard in approximeately 7 seconds.

Step 4. You can now enter programming by following the steps in section Babove.

Step 1. Power down the K-1900-8-IP phone by disconnecting the LAN Cable (RJ45 plug).

Step 2. Take the handset offhook, then reconnect the LAN Cable (RJ45 plug).

Step 3. 8-12 seconds after connecting the LAN Cable you should hear 2 beeps in the handset. Go back on-hook within 6 seconds and you

should hear 2 more beeps.

Step 4. The security code is now reset to 845464 (factory default).

Step 5. You can now enter programming by following the steps in section Babove.

C. Manually Resetting the Security Code to Enter Programming

*Note: if you do not go back on-hook within 6 seconds, the handset will continue to beep until back on-hook. This indicates an error and network

parameters will remain unchanged.

Programming Features Index

DESCRIPTION Section Page

Connect/Disconnect 1 10

Phone Number Database 211

Event Log 3 12

Entry Code Database 413

Phone Name 5 13

Mute Alarm Until Next Failure 613

Phone Firmware 7 13

IP Firmware 813

Import/Export 9 14

Factory Default 10 14

Diagnostics (used to check mic, speaker, relays and proximity card reader operation) 11 14

Security code (factory set to 845464) 12 14

Access Code (1-6 digits, blank = disabled, factory set to 123456) 13 14

Loud Ring (Enable, Disable, factory set to Enable) 14 14

Ring Cadence (factory Set to Normal Ring) 15 14

Loud Ring Volume (0-9, 1 - low, 9 - high, 0 = disabled, factory set to 5) 16 14

Phone Mode (Auto Dialer or Manual Dial Phone, factory Set to Auto Dialer) 17 15

Off Hook Auto Dial Delay 18 15

Off Hook Auto Dial 19 15

Select Time Zone 20 15

Daylight Savings 21 15

Keyless/Card Logging 22 15

Relay 1 or 2 Mode (Door Strike, Outbound Call, In/Outbound Call, Doorbell, Alarm Mode, factory set to Door Strike) 23 16

Relay 1 or 2 Command (1 or 2 digits, factory set to QQ and Q2) (Relay Mode must be set to Door Strike) 24 16

Relay 1 or 2 Time (0.5 - 99 sec, factory set to 5 sec) 25 16

Relay 1 or 2 Int/Ext (factory set to Internal) 26 16

Relay Act. Delay (Disabled or 0.5 - 99 sec, factory set to Disabled) 27 16

Relay Buzz (Activation Tone) Volume (1 digit 0-3, 0 = off, factory set to 3) 28 16

Latch Commands (Enabled or Disabled, factory set to Enabled) 29 16

Audio Call Progress (OFF, ON, factory set to ON) 30 17

Audio Detect Level (1-9, 1 = min, 9 = max, factory set to 5, power cycle unit after setting) 31 17

Call Length Time Out (disabled or 1 to 9 min, factory set to 3 min) 32 17

Dial Next # on RNA (Ring No Answer) (disabled, 1 - 9 = number of rings, factory set to 7) 33 17

Dial Next # on Busy (disabled or enabled, factory set to enabled) 34 17

Live Dialing Format ( Inband DTMF or RFC2833, factory set to RFC2833) 35 17

REX Input 36 17

Programming Features

1. Connect/Disconnect

To connect to a K-1900-8-IP shown in the upper left VoIP Phones Discovered window, simply click the unit then click

the “Connect” button. The preprogrammed settings should then fill the tech tool window. When you are finished writing

the programming changes, the disconnect button allows you to disconnect from the unit you have finished programming

and connect to the next unit. Closing the PC programming will also automatically disconnect the unit.

2. Phone Number Database

Clicking on the “Phone Number Database” button will open a screen allowing you to program all the Tenants Name’s,

Speed Dial Numbers, and Primary and Roll Over phone numbers. Tenant names are stored locally on the PC and are

not uploaded.

The Speed Dial Number is the 1 to 3 digit number visitors enter on the K-1900-8-IP’s keypad for the unit to call the

tenant. 3 seconds after the 1 to 3 digit number is entered, the unit will then dial the Primary Phone Number associated

with that Speed Dial Number. If there is no answer or a busy signal is detected, the K-1900-8-IP will then dial the Roll

Over Phone Number.

The Primary Phone Number programmed in Index 0 is the number that is dialed when the ”CALL” button is pressed

with no additional digits (if “Call Button Autodial” is enabled). A second Roll Over Number will be dialed when there is

no answer or a busy signal is detected. The K-1900-8-IP phone is factory set with no Primary or Roll Over numbers

programmed.

Note: Typical Apartment Applications use the tenant’s 1 to 3 digit apartment number as the Speed Dial Number. After

the apartment number is entered the unit will then dial the tenant’s phone number.

3. Event Log

The Event Log button is used to open the Event Log screen. The Event Log screen shows you the time and date of

each event, the event type, relay action (which door/gate was opened or closed), entry code index and phone number

index with tenant name. The Event Log can store up to 4,095 events. Events are stored in a first in first out format.

When the memory is full, new events will over write the oldest events. The Event log can be saved in one of two file

formats: Tab Delimited Text or Comma Separated Variable.

4. Entry Code Database

Clicking on the “Entry Code Database” button will open the Entry Code Database screen.

The Entry Code Database will then download, this can take over a minute. The Entry Code Database will allow you to

program the Relay Function, Relay 1 or 2, once only (one time use only), Entry Type (Card, Keyless or both), Keyless

Code, Proximity Card #, Facility Code, Day of week, Time of Day and Tenant Name. Tenant names are stored locally

on the PC and are not uploaded.

5. Phone Name

6. Mute Alarm Until Next Failure

7. Phone Firmware

8. IP Firmware

Up to a 32 character phone name can be assigned to the K-1900-8-IP being programmed. Often times the building

name and entrance location near the unit are used for the name.

A network failure alarm will be indicated by flashing the “Call” LED on the front panel and the speaker outputting 3 beeps

every 30 seconds. A network failure indicates the unit is not registered to the SIP server or there is a communication

failure with the gateway. The three beeps can be muted by clicking on the “Mute Alarm Until Next Failure”.

If new K-1900-8-IP firmware is available, after opening the programming software a pop window will come up asking

you if you would like to update firmware. An alternative method of updating can be done by clicking the phone firmware

“Update” button. You can then browse to the folder that contains the HEX file for updating the unit’s firmware. This

method is typically only used when Viking Technical Support has sent you updated firmware.

If new K-1900-8-IP firmware is available, after opening the programming software a pop window will come up asking

you if you would like to update firmware. An alternative method of updating can be done by clicking the IP firmware

“Update” button. You can then browse to the folder that contains the PIP file for updating the unit’s IP firmware. This

method is typically only used when Viking Technical Support has sent you updated IP firmware

9. Import/Export

The Import/Export feature is useful for backing up all the K-1900-8-IP’s programming or for importing programming

when installing multiple units with a majority of the same programming.

Clicking on the “Factory Default ” button in programming will reset all of the Programming Features back to their factory

default settings. Note: This command will not change or reset your IP settings.

10. Factory Default

The security code allows the user/installer to program the K-1900-8-IP phone. The factory set security code is 845464.

It is recommended that the factory set security code be changed.

Note: The security code must be 6 digits and cannot include a

or a #.

12. Security Code

11. Diagnostics

The Diagnostics section in the K-1900-8-IP PC Programming can be used to test the functionality of the mic, speaker,

proximity card reader, and relays.

The Access Code is used for remotely operating the relays (Doorstrike, Mag-Lock, etc) by calling into the unit. This

code provides basic security and only allows operation of the relays and not the ability to change any of the programming

parameters. Once entered, any of the “Remote Access Operation Commands” can be used. The code can be 1 to 6

digits in length and cannot contain a “Q” or “#”. Simply call the K-1900-8-IP phone, the unit will automatically answer

the line and output one beep. You then enter the programmed 1 to 6 digit access code, 2 beeps should be heard. You

can now enter any “Remote Access Operation Commands” (see page 19).

13. Access Code

The Loud Ring feature can be set to one of two modes:

Disable: In the “Disable” mode the phone will not output a loud ring during an incoming call.

Enable: In the “Enable” mode the phone will output a loud ring signal out of the earpiece in a 2 seconds on, 4 seconds

off ring pattern. The call can then be answered by momentarily taking the handset off hook.

14. Loud Ring

15. Ring Cadence

16. Loud Ring Volume

The Loud Ring Volume can be set from 0 – 9. 1 = the lowest volume, 9 = the highest volume and 0 = disabled.

When “Auto Answer/Ring” on the K-1900-8-IP is set to “Loud Ring” or “Loud Ring with AGC” the Loud Ring cadence

can be programmed to one of 4 different cadences:

Normal Ring (single ring, 2 sec on 4 sec off)

Double Ring (double ring, 1 sec on .5 sec off 1 sec on 3.5 sec off)

Short-Short-Long (triple ring, .5 sec on .5 sec off .5 sec on .5 sec off 1 sec on 3 sec off)

Short-Long-Short (triple ring, .5 sec on .5 sec off 1 sec on .5 sec off .5 sec on 3 sec off)

17. Phone Mode

The Phone Mode can be programmed to one of two settings: Auto Dialer or Manual Dial Phone. When set to Auto Dialer

the K-1900-8-IP will auto dial any preprogrammed phone numbers stored in the Phone Number Database when the

corresponding Speed Dial Number (example: apartment number) is entered on the unit’s keypad. When set to Manual

Dial Phone the unit’s auto dialing features are disabled and the unit functions as a standard VoIP speaker phone.

Pressing the call button will take the phone off hook allowing you to manually dial the phone number on the keypad.

18. Off Hook Auto Dial Delay

19. Off Hook Auto Dial

The Off Hook Auto Dial Delay is the length of time from when the handset is taken off-hook to when the unit starts dialing

the Primary number programmed in Phone Number Database Index 0. The time is programmable from 0 to 6 seconds.

Adding Off Hook Auto Dial Delay time is useful to allow visitors time after they come off-hook to then enter the tenant’s

apartment number (Speed Dial Number) or their Keyless Entry Code.

The Off Hook Auto Dial feature allows visitors that do not know the tenant’s apartment number (Speed Dial Number) a

way of simply going off-hook with the handset (with no additional numbers entered) and the unit will automatically dial

the Primary Phone Number stored in Phone Number Database Index 0. This could route the call to the building manager,

care taker, receptionist, etc.

Keyless Entry Code and Proximity Card logging can be set to Log Errors. With Log Errors selected, the K-1900-8-IP

will not only log all valid Keyless Entry Code and Proximity Card entries, but also log any errors, incorrect codes, or

non-valid card reads.

Keyless Entry Code and Proximity Card logging can also be set to Live Logging. With Live logging selected and the

K-1900-8-IP programming software open and connected to a unit, each Keyless Entry Code entered or Proximity Card

read will immediately open the Event Log screen and display the latest entry.

When using date and time logged events or setting the access date and times of keyless codes or proximity cards in

the Entry Code Database, you must program the unit to your time zone. Example: You are installing the K-1900-8-IP in

the Central standard time zone: Select (UTC - 06:00) CST, which is 6 hours behind Coordinated Universal Time (UTC).

20. Select Time Zone

The Daylight Saving Time programming can be enabled or disabled and can be programmed to start on any Sunday in

March and stopped on any Sunday in November. Currently, daylight saving time starts on the second Sunday in March

and ends on the first Sunday in November, with the time changes taking place at 2:00AM local time.

21. Daylight Savings

22. Keyless/Card Logging

Doorstrike Mode: When programmed for Doorstrike Mode the relay will momentarily activate for the preprogrammed

relay activation time after detecting the correct relay activation command (one or two digit touch tone) from the called

party.

Outbound Call Mode: When programmed for Outbound Call Mode the relay will activate continuously for the duration

of any outbound call from the Entry phone.

Inbound/Outbound Call Mode: When programmed for Inbound/Outbound Call Mode the relay will activate

continuously for the duration of any inbound or outbound call to or from the Entry phone. This mode is useful for turning

on IR flood lights, for VoIP phones with cameras, etc.

Doorbell Mode: When programmed for Doorbell Mode the relay will momentarily activate the relay for the

preprogrammed relay activation time on any outbound call from the Entry phone. This mode is useful for activating a

door chime, etc. When activating door chimes, a 0.5 - 1 second relay activation time is recommended.

Alarm Mode: When programmed in Alarm Mode the relay will activate continuously while the Entry phone is powered

and registered to the SIP server. In the event the unit loses power and/or SIP registration the relay will turn off, which

can be used to signal an alarm device.

Loud Ring Mode: When programmed for Loud Ring Mode the relay will continuously activate while the ringing

extension is called. This mode is useful for activating a Viking model SL-2 strobe light, etc.

Loud Ring Flash Mode: When programmed for Loud Ring Flash Mode the relay will momentarily turn on and off in

a 400ms on/off cadence while the ringing extension is called. This mode is useful for activating a Viking LPL-1 Remote

Visual Indicator, etc.

23. Relay Mode

The one or two digit code stored in the Relay Activation Command is the touch tone command that the person being

called must enter on their phone in order to actuate relay 1 or 2 to control a doorstrike, mag-lock, gate controller, or

other device. The code can contain the numbers 0 - 9, 00 - 99, ## or QQ. The code cannot match a relay latching or

toggle command (11, 10, 1#, 21, 20, or 2#). The code must be entered while the remote phone is communicating with

the Entry phone. The Entry phone determines which direction the touch tone is coming from and only responds to

touch tones from the called phone.

24. Relay 1 or 2 (Activation) Command

The value stored in the Relay 1 or 2 Activation Time is the amount of time relay 1 or 2 will be energized after a correct

touch tone command is entered. This number can range from 0.5 to 99 seconds. The factory setting is 5 seconds.

25. Relay 1 or 2 Activation Time

26. Relay 1 or 2 Internal / External

With relay 1 and/or 2 set to “Internal” the K-1900-8-IP will activate its on board relays for doorstrike / gate control. Relay

1 and/or 2 should be set to “External” for higher security installations when using a Viking model RC-4A remote relay

controller to activate the doorstrike / gate controller (see page 6).

27. Relay Activation Delay

A relay activation delay of 0.5 to 99 seconds can be programmed in the K-1900-8-IP. A relay activation delay is useful

in two door vestibule entrance applications. This allows you to program a delay time from when relay 1 (outside door)

is activated to when relay 2 (inside door) is activated. The programmed delay time should be set to the average time

it takes a person to walk from the outside door to the inside door.

When a request for exit (REX) is activated, relay 2 will activate first, then after the programmed delay relay 1 will

activate.

When programmed to “Enable” (factory default) the Remote Access Operation Commands to Un-Latch or Latch the

relay are enabled.

When programmed to “Disable” the Remote Access Operation Commands to Un-Latch or Latch the relay are disabled.

Disabling the Latch commands can be useful in applications where you want to eliminate the possibility of inadvertently

entering a latch command leaving a gate open/closed, etc.

29. Latch Commands (Enable / Disable Relay Latching Commands)

The In-Band Audio Call Progress Detection can be set to enabled or disabled. In-Band Audio Call Progress detection

should be enabled in applications where you are making an outbound call through your VoIP phone system and are

relying on In-Band analog audio for ringback or busy detection. The factory default is: enabled.

30. Audio Call Progress (In-Band Audio Call Progress Detection)

The In-Band Audio Detection level (Sensitivity) can be set from 1 to 9 (1 = minimum setting, 9 = the highest, factory set

to 5). Increasing or decreasing the sensitivity may be required in applications where you are making an outbound call

through your VoIP phone system and are relying on In-Band analog audio detection.

31. Audio Detect Level (In-Band Audio Detection Level / Sensitivity)

The relay activation tone is a buzzing sound that is heard at the Entry phone when the door strike relay is activated.

After the called party enters the correct relay activation command, the called party will hear 2 short confirmation beeps

and the entry phone will output a buzzing sound (relay activation tone) while the door strike relay is activated. The tone

(buzz) length will match the relay activation time up to a maximum of 5 seconds. The tone (buzz) can be programmed

to three different volume settings 1 = Low, 2 = Medium, 3 = High or it can be disabled.

28. Relay Buzz (Activation Tone) Volume

If enabled and a busy is detected, the K-1900-8-IP phone will dial the “Roll Over” speed dial number. Notes: This

feature is enabled in the factory default setting. If the busy signal is interrupted with a promotional message, contact

your central office to have it removed.

34. Dial Next # on Busy

33. Dial Next # on RNA (Ring No Answer)

If enabled and a ring-no-answer is detected, the K-1900-8-IP phone will dial the “Roll Over” speed dial number.

Note: Factory set to redial if not answered after 7 rings.

This feature selects the maximum length of time that calls can be connected. Programmable in increments of 1 minute

up to a maximum of 9 minutes or disabled. With the call length disabled, the K-1900-8-IP phone must rely on a call

ended signal, busy signal, silence or return to dial tone to hang-up.

Note: The factory default is 3 minutes.

32. Call Length Time Out

35. Live Dialing Format

The Live Dialing Format can be set to In-Band DTMF (Touch Tones) or RFC 2833 (Out of Band DTMF Touch Tones). Live

dialing refers to the numbers dialed after an outbound call has been answered by the distant party. This would typically be

the numbers dialed to steer through automated attendants, voice mail, etc. If your VoIP phone system does not

automatically convert out of band DTMF to In-Band after the call is answered, set Live Dialing Format to “Inband DTMF”.

36. REX Input

The K-1900-8-IP has one Request for Exit (REX) trigger input. The REX switch must have a momentary, normally

open contact. When the K-1900-8-IP detects a contact closure on the REX trigger input it performs one of the following

actions, based on the Relay Mode settings (see section 23):

Relay 1 "Door Strike", relay 2 other: Relay 1 will be activated for the programmed Relay 1 Activation Time.

Relay 1 other, relay 2 "Door Strike": Relay 2 will be activated for the programmed Relay 2 Activation Time.

Relay 1 "Door Strike", relay 2 "Door Strike": Relay 2 will be activated for the programmed Relay 2 Activation Time,

then after the Relay Activation Delay time has passed, relay 1 will be activated for the programmed Relay 1 Activation

Time. This is useful in two door vestibule applications where relay 1 is used to unlock the outside door, and relay 2 is

used to unlock the inside door.

Operation

A. Making a Call

With the Off Hook Auto Dial Delay set to 0/Disable (factory default), when the handset is taken off-hook, the K-1900-

8-IP immediately dials the pre-programmed telephone number stored in the Phone Number Database Index location 0.

With the Off Hook Auto Dial Delay set from 1 - 6, when the handset is taken off-hook you will hear 1 - 6 seconds of dial

tone, allowing you time to enter the 1-3 digit Speed Dial number. The unit will then dial the Phone Number Database

Index location 0-250 associated with the preprogrammed 1-3 digit Speed Dial Number (0-999). In the event the line is

busy or there is a ring-no-answer, the unit can be programmed to call a second roll over number.

When the call is answered, relay activation commands can be entered or the # key can be used to force the phone to

hang-up.

After communication is established, enter the 1 or 2 digit relay activation command (factory set to “QQ”for Relay 1 and

”Q2” for Relay 2) to momentarily activate the entry phone (door strike) relay. Two beeps will be heard confirming that the

relay has been activated. If you require the relay to remain on continuously (ie: a truck delivery), enter Touch Tones “11”

or “21” to continuously activate relay 1 or relay 2 respectively. A double beep will indicate that the relay is latched on.

When the visitor calls in again (ie: they are finished unloading the truck), enter Touch Tones “10” or “20” to deactivate

relay 1 or relay 2 respectively. A single beep will indicate the relay is latched off.

Feature Touch Tone

Command Description

Momentarily

Activate Relay 1

QQ or

___ ___ Momentarily activate relay 1 (1 or 2 digits, factory set to QQ).

Latch Relay 1 11 Latch* (continuously activate) relay 1.

Un-Latch Relay 1 10 Un-latch* (deactivate) relay 1.

Toggle Relay 1 1# Toggle relay 1 from last position.

Momentarily

Activate Relay 2

Q2 or

___ ___ Momentarily activate relay 2 (1 or 2 digits, factory set to Q2).

Latch Relay 2 21 Latch* (continuously activate) relay 2.

Un-Latch Relay 2 20 Un-latch* (deactivate) relay 2.

Toggle Relay 2 2# Toggle relay 2 from last position.

Disconnect # Disconnects or forces the phone to hang up.

* Note: Latching commands must be enabled in programming.

Troubleshooting

If the unit cannot register with the programmed SIP server, three error beeps will be heard every 30 seconds until

communication is restored. This alerts a potential user of a problem with the device that will prevent a phone call from being

made.

You may silence the error beeps, per instance, by clicking the “Mute Alarm Until Next Failure” button in the Viking K-1900-

8-IP Programming Software (see section Aon page 7). The error beeps automatically re-enable once the unit is registered,

to alert of any new problems that arise.

C. Keyless Entry Codes and One Time Use Keyless Entry Codes

D. Proximity Cards

Keyless entry codes may be used by the tenants to provide keyless entry. The K-1900-8-IP can be programmed with a combination of

up to 1000* keyless entry codes or one time use keyless entry codes. The keyless entry codes can be programmed to be from 1 to 6

digits in length. Each keyless entry code can be programmed to activate relay 1 and/or 2 in four different relay modes: Momentary,

Latch, Un-Latch and Toggle. To use a keyless entry code the tenant simply dials “#” followed by the entry code on the K-1900-8-IP’s

keypad. After the one time use keyless entry code has been used, it is instantly cleared from the unit’s memory. This is ideal for issuing

keyless entry codes to service personnel, etc.

Note: A short buzz sound indicates when the relay has been activated and the visitor can now open the door.

Proximity cards can also be used by the tenants to provide keyless entry. The K-1900-8-IP can be programmed with up to 1000* proximity

card numbers. Each proximity card number can be programmed to activate relay 1 and/or 2 in four different relay modes: Momentary,

Latch, Un-Latch and Toggle. To use a proximity card the tenant simply presents a preprogrammed proximity card within 6 inches of the

proximity card reader attached to the K-1900-8-IP. A short beep will be heard from the card reader indicating a card scan. If the card

matches a valid preprogrammed card number a short buzz sound will be heard indicating the relay has been activated and the visitor can

now open the door or gate.

B. Remote Access Operation Commands

The following commands can be entered after answering an inbound call from the entry phone. The commands can also be entered

on an outbound call to the entry phone. After the entry phone auto answers the call, one or two beeps will be heard. If the access

code has been disabled (two beeps heard), you can now enter the Remote Access Operation Commands below. If an Access code

has been programmed (one beep heard), enter the Access code digits. With the correct code entered, two beeps will be heard and

you can now enter the Remote Access Operation Commands below. The relay must be set to “Door Strike” Mode to be controlled by

these commands.

*Note: 1000 is the total number of Keyless Entry Codes and/or Proximity Card numbers that can be programmed in the Entry Code Database.

Popular IP Phone manuals by other brands

ATCOM

ATCOM AT-640P quick start guide

Yealink

Yealink Yealink SIP-T48G Quick installation guide

Nortel

Nortel 1140E user guide

Talkswitch

Talkswitch TS-480i installation guide

Cisco

Cisco 8800 Series manual

Alcatel-Lucent

Alcatel-Lucent OMNISTACK 8008 user manual

Qualitel

Qualitel KTF4-IP user manual

Grandstream Networks

Grandstream Networks GXV3240 user guide

Soundwin

Soundwin P100 user manual

Cisco

Cisco Cisco Unified IP Phone 7960G Phone guide

Mitel

Mitel MiVoice 5312 user guide

American Telecom

American Telecom 6001S user manual

ATCOM

ATCOM AT-620 quick start guide

Axel

Axel PHONEX-D1 user manual

Yealink

Yealink DD Phone user guide

Innovaphone

Innovaphone IP240 datasheet

BCM

BCM WLAN660 Administrator's guide

Alcatel

Alcatel Temporis IP 600 quick start guide

Viking K-1900-8-IP User manual

Popular IP Phone manuals by other brands