Viking HID-2 Instructions for use

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TECHNICAL
TECHNICAL
Keypad for Entry Systems
The HID-2 Keypad with Wiegand output allows keyless entry for
select Viking apartment or office entry systems.
The HID-2 Keypad features standard 26-bit Wiegand interfacing, a
metal enclosure with potted electronics and a pigtail connection for
indoor or outdoor applications.
The Keypad interfaces with the AES-2000 Accessible Entry System.
Up to 32 entry points with HID-2 Keypads may be added to the AES-
2000.
Alternatively, the HID-2 can be used with the ES-1 Stand Alone Door
Entry Controller, and the C-4000 Four Door Entry Controller.
• Standard 26-bit Wiegand interface
• Potted for indoor or outdoor use
• Pigtail connection for easy installation
• Red LED shows activity
• Screw protection caps
• Beep tones acknowledge key strokes
• Programmable Facility Code stored in non-
volatile memory (no batteries required)
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Power: 12-28V DC, 30mA - average
Dimensions: 181mm x 43mm x 20mm (7.1” x 1.7” x 0.8”)
Shipping weight: 0.45 kg (1 lb)
Environmental: -40° C to 70° C (-40° F to 158° F) with up to
100% humidity
Connections: 8” long pigtail leads, 22 gauge
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HID-2
HID-2
Keypad with
Wiegand Output
January 7, 2004
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• Compatible with Viking’s AES-2000 Accessible
Entry System
• Compatible with Viking’s C-4000 Apartment/
Office Entry
Controller
• Compatible with Viking’s ES-1 Stand Alone
Door Entry
Controller
• Compatible with Viking’s ES-3 Entry System
Door Controller
?Need More Information on the AES-2000?
Call (715) 386-4345 and select 202.
?Need More Information on the C-4000?
Call (715) 386-4345 and select 164.
?Need More Information on the ES-1?
Call (715) 386-4345 and select 193.
?Need More Information on the ES-3?
Call (715) 386-4345 and select 195.

Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or
subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate
such changes.
Fax Back Doc 199
ZF301970 Rev A
Printed in the U.S.A.
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IF YOU HAVE A PROBLEM WITH AVIKING PRODUCT, PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT (715) 386-8666
Our Technical Support Department is available for assistance weekdays between 8 a.m. and 5 p.m. central time. So that we can give you better service, before you call please:
1. Know the model number, the serial number and what software version you have (see serial label).
2. Have your Technical Practice in front of you.
3. It is best if you are on site.
WARRANTY
Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of one year from the date of purchase from any authorized Viking distributor or 18 months from the date manu-
factured, which ever is greater. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking's
Technical Support Department at 715-386-8666 to obtain a ReturnAuthorization (R.A.) number.
This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or others.
Vikings sole responsibility shall be to repair or replace (at Viking's option) the material within the terms stated above. VIKING SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING INCIDENTALOR CONSE-
QUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY BREACH OFANY WARRANTY EXPRESSED OR IMPLIED, OR FOR ANY OTHER FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limi-
tation of incidental or consequential damages, so this limitation may not apply to you.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY EXCLUDED
BEYOND THE ONE YEAR DURATION OF THIS WARRANTY. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
1. Customer must contact Viking’sTechnical Support at 715-386-8666 to determine possible causes for the problem.The
customer MUST be able to step through recommended tests for diagnosis.
2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input
and troubleshooting, a ReturnAuthorization (R.A.) number will be issued. This number is valid for fourteen (14)
calendar days from the date of issue.
3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your
distributor will then replace the product over the counter at no charge. The distributor will then return the product to
Viking using the same R.A. number.
4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't
followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:
1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA)
number. The customer MUST have a complete description of the problem, with all pertinent information regarding the
defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static
sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individual-
ly boxed.All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include
ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:
Viking Electronics, 1531 Industrial Street, Hudson, WI 54016
3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.
4. RAnumber on carton: In large printing, write the R.A. number on the outside of each carton being returned.
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Black
Red
Green
White
Violet
GND
12-28V DC
Data 0
Data 1
Earth
Ground
To Viking
product
Note: Keep unused
leads from shorting.
3 4
5 6
7 8
9 0
*#
1 2
AES-2000 ES-1
C-4000 ES-3
The red LED on the front of the HID-2 will light steady to show the keypad is powered up, and blink with each key stroke. A beep tone
will also acknowledge each time a key is pressed. To gain access, enter the keyless entry code, followed by the “#” key.
Important: 26-bit Wiegand data limits the entry code range from 00001 to 65534.
Warning: Do not program the Viking ES-1, C-4000, AES-2000 or any other entry system to accept code number 65535. The HID-2 key-
pad outputs 65535 as an error code. An error code is given if one of these three sequences happen:
1. Pressing the “#” key with no preceding digits.
2. Pressing any number of only zeros prior to pressing the “#” key.
3. Pressing 65535 or any number above 65535.
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The HID-2 is factory programmed with the facility code cleared (000). To program a facility code, press “✱” during the first 3 seconds from
when the unit powers up. Then (within 10 seconds) enter any number 000 to 255 as its facility code, followed by “#”.
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IMPORTANT: Electronic
devices are susceptible to
lightning and power sta-
tion electrical surges from both the
AC outlet and the telephone line. It
is recommended that a surge pro-
tector be installed to protect
against such surges. Contact
Panamax at (800) 472-5555 or
Electronic Specialists Inc. at (800)
225-4876.
!
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