Vitek VT-EHP Series User manual

VITEK
VT-EHP Series
8 & 16 Channel H.264 Digital
Video Recorders
• 8 or 16 Video Inputs with Main, Spot, and 1080P HDMI outputs
• H.264 Compression
• 4 Alarm Inputs / 1 Relay Out
• Up to 480fps Live Display & 480fps Recording (VT-EHP16) / 240/240 (VT-EHP8)
• Built-in Point-of-Sales support
• Built-in Data Redundancy
• Remote Viewing over a LAN or Internet
• Free Applications for iPhone, iPad, iTouch and Droid Devices
• 500GB to 8TB Internal Storage Options (up to 8TB @ 4x2TB)
• Email Event Notification with Snapshot
• CMS Central Management Software (Included)
• MAC Client Software (Included)
• Control locally via Front Panel, USB Mouse or with the Included IR Remote control
• PTZ Control over RS-485

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IMPORTANT SAFETY INSTRUCTIONS
Read these operating instructions carefully before using the unit.
Follow all the safety instructions listed below.
Keep these operating instructions handy for future reference.
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with a dry cloth.
7) Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers)
that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third
prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement
of the obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point
where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When
a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long periods of time.
14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any
way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

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OVERVIEW
WARNING
To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
1) Be sure to use only the standard adapter that is specified in the specification sheet. Using any other adapter
could cause fire, electrical shock, or damage to the product.
2) Incorrectly connecting the power supply or replacing battery may cause explosion, fire, electric shock, or damage
to the product.
3) Do not connect multiple cameras to a single adapter. Exceeding the capacity may cause abnormal heat
generation or fire.
4) Securely plug the power cord into the power receptacle. Insecure connection may cause fire.
5) When installing the camera, fasten it securely and firmly. A falling camera may cause personal injury.
6) Do not place conductive objects (e.g. screwdrivers, coins, metal parts, etc.) or containers filled with water on top
of the device. Doing so may cause personal injury due to fire, electric shock, or falling objects.
7) Do not install the unit in humid, dusty, or sooty locations. Doing so may cause fire or electric shock.
8) If any unusual smells or smoke come from the unit, stop using the product. In such case, immediately disconnect
the power source and contact the service center. Continued use in such a condition may cause fire or electric
shock.
9) If this product fails to operate normally, contact the nearest service center. Never disassemble or modify this
product in any way. (We are not liable for problems caused by unauthorized modifications or attempted repair.)
10) When cleaning, do not spray water directly onto parts of the product. Doing so may cause fire or electric shock.
11) Do not expose the product to the direct airflow from an air conditioner.

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OVERVIEW
CAUTION
1) Do not drop objects on the product or apply strong blows to it. Keep away from a location subject to excessive
vibration or magnetic interference.
2) Do not install in a location subject to high temperature (over 50°C), low temperature (below -10°F), or high
humidity. Doing so may cause fire or electric shock.
3) If you want to relocate the already installed product, be sure to turn off the power and then move or reinstall it.
4) Remove the power plug from the outlet when there is a lighting storm. Neglecting to do so may cause fire or
damage to the product.
5) Keep out of direct sunlight and heat radiation sources. It may cause fire.
6) Install it in a place with good ventilation.
7) Avoid aiming the camera directly towards extremely bright objects such as sun, as this may damage the CCD
image sensor.
8) Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be
placed on the apparatus.
9) The Mains plug is used as a disconnect device and shall stay readily operable at any time.
10) When using the camera outdoors, moisture may occur inside the camera due to temperature difference between
indoors and outdoors. For this reason, it is recommended to install the camera indoors. For outdoor use, use the
camera with built-in fan and heater.
11) Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the
instructions.
12) LAN Ethernet cable should not be extended to outside of building.

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BEFORE INSTALLATION
●Installation should be carried out only by qualified personnel and in accordance with any electrical regulations in force
at the time.
●The DVR must be placed on a stable surface or mounted in an approved cabinet.
Adequate ventilation must be provided, taking particular care not to block any of the air vents on the DVR.
●Adequate protection against lightning strikes and power surges must be installed to prevent damage to the DVR.
●Any safety warnings on the DVR and in these instructions must be adhered to.
●If cleaning is necessary, shutdown the DVR and disconnect power first.
Use a soft dry cloth only; never use any abrasive cleaners.
●Do not attempt to service or repair the DVR as opening or removing covers may expose dangerous voltages or other
hazards.
Refer all servicing to qualified service personnel.

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MAIN FEATURES
MOUSE CONTROL
Designed to be controlled and easy to use with a mouse.
ENHANCED GRAPHICAL USER INTERFACE [GUI]
The DVR menu structure and on screen display is presented in a simple to use and logical GUI format.
GENUINE PENTAPLEX OPERATION
The DVR will continue to record at full frame rate during local playback, local setup, multi user remote viewing, playback
and remote setup.
AUDIO
4 audio inputs are supported which can be assigned to any video channel. Live and recorded audio can be monitored
remotely over the internet and remote ‘talkback’ audio transmission to the DVR is also possible.
BACKUP
Recorded footage (including audio) can be archived to USB memory stick, CD/DVD, or an FTP server.
Playback software is embedded with the backup files and the backup also contains the system event log and backup log
for full traceability.
REMOTE CONNECTION
Web connection is allowed up to 8 users at the same time. Depending on the user level, full DVR control is available over
the internet as well as the ability to remotely configure the DVR.
Alarm outputs on the DVR can be remotely triggered over the internet.
COMPREHENSIVE RECORDING SETUP
Recording can be scheduled, alarm or motion activated. For each type of recording, frame rates, image quality and audio
recording properties can be adjusted per hour, day and for each individual channel.
The DVR also has a panic recording feature (from the front panel or external input) which overrides all other recording
settings to provide the best quality recording in the event of an emergency.
PTZ CONTROL
Full PTZ control is available from the front panel or remote connection. In addition to VITEK Xpress Domes, a wide
number of speed dome protocols are supported. Protocols can be set individually for each channel and PTZ speed can
be adjusted to suit particular speed domes.

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MAIN FEATURES
TELEMETRY CONTROL
Full telemetry control is available from the front panel or remote connection and a wide number of speed dome protocols
are supported. Protocols can be set individually for each channel and telemetry speed can be adjusted to suit particular
speed domes.
EXTENSIVE MONITOR SUPPORT
The DVR has 4 main monitor outputs (Composite, VGA, S-Video and HD MONITOR output).
Four spot monitor outputs can be programmed in the DVR setup.
LIVE DISPLAY
The DVR displays single or multi screen images and also has several sequence modes (standard and user definable).
CONFIGURATION BACKUP
All configuration settings on the DVR can be saved to USB memory stick or a PC file remotely.
The saved data can then be uploaded to other DVR units allowing rapid deployment where more than
one DVR is being installed.
EMAIL SUPPORT
The DVR can send emails to specific users to notify events such as alarm, motion detection, video loss,
hard drive failure, & etc.

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SYSTEM ORGANIZATION

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TABLE OF CONTENTS
....................................................................................................................................... 11!SYSTEM CONFIGURATION
1. Front panel description. ........................................................................................................................................ 11!
2. Rear panel description.......................................................................................................................................... 12!
3. Remote Controller description............................................................................................................................... 14!
........................................................................................................................................... 15!CONNECT & POWER ON
....................................................................................................................................................... 16!MENU CONTROL
............................................................................................................................................................ 16!LIVE DISPLAY
DIVISION SCREEN .............................................................................................................................................. 16!
PTZ...................................................................................................................................................................... 17!
DIGITAL ZOOM.................................................................................................................................................... 17!
PANIC RECORDING............................................................................................................................................ 18!
QUICK MENU ...................................................................................................................................................... 19!
SYSTEM SETUP MENU....................................................................................................................................... 20!
CAMERA ................................................................................................................................................................. 21!
CAMERA: CAMERA SETUP................................................................................................................................. 21!
CAMERA: COLOR SETUP ................................................................................................................................... 21!
CAMERA : PTZ SETUP........................................................................................................................................ 22!
CAMERA : MOTION SENSOR.............................................................................................................................. 24!
DISPLAY.............................................................................................................................................................. 25!
DISPLAY – OSD................................................................................................................................................... 25!
DISPLAY: MONITOR............................................................................................................................................ 26!
DISPLAY: SEQUENCE......................................................................................................................................... 27!
DISPLAY: SPOT-OUT .......................................................................................................................................... 29!
SOUND................................................................................................................................................................ 30!
SOUND: AUDIO ................................................................................................................................................... 30!
SOUND: BUZZER ................................................................................................................................................ 30!
SYSTEM .............................................................................................................................................................. 31!
DATE / TIME ........................................................................................................................................................ 31!
SYSTEM: SYSTEM MANAGEMENT..................................................................................................................... 32!
SYSTEM: CONTROL DEVICE.............................................................................................................................. 33!

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SYSTEM: POS (Point of Sale) SETUP .................................................................................................................. 34!
USER................................................................................................................................................................... 35!
USER: USER MANAGEMENT.............................................................................................................................. 35!
USER: USER AUTHORITY................................................................................................................................... 36!
USER: LOG OUT ................................................................................................................................................. 37!
CAMERA AUTHORITY......................................................................................................................................... 37!
NETWORK........................................................................................................................................................... 38!
NETWORK: IP SETUP ......................................................................................................................................... 38!
NETWORK: DDNS ............................................................................................................................................... 40!
NETWORK: REMOTE ACCESS............................................................................................................................... 41!
NETWORK: E-MAIL ............................................................................................................................................. 44!
EVENT / SENSOR ............................................................................................................................................... 45!
EVENT / SENSOR: HDD EVENT.......................................................................................................................... 45!
EVENT / SENSOR: ALARM INPUT....................................................................................................................... 45!
EVENT / SENSOR: ALARM OUTPUT................................................................................................................... 46!
EVENT / SENSOR: BUZZER OUT........................................................................................................................ 47!
EVENT / SENSOR: EMAIL NOTIFICATION .......................................................................................................... 48!
EVENT / SENSOR: PTZ (Pan-Tilt-Zoom) PRESETS ............................................................................................. 49!
DISK MANAGE .................................................................................................................................................... 50!
......................................................................................................................................................... 51!RECORD MENU
RECORD MENU .................................................................................................................................................. 51!
RECORD : RECORDING OPERATIONS .............................................................................................................. 51!
RECORD: CONTINUOUS/MOTION...................................................................................................................... 52!
SIZE/FPS/QUALITY ............................................................................................................................................. 52!
ACTIVATION........................................................................................................................................................ 55!
RECORD: ALARM SETUP ................................................................................................................................... 56!
RECORD: PANIC SETUP..................................................................................................................................... 57!
RECORD: NETWORK STREAMING SETUP ........................................................................................................ 57!
..................................................................................................................................................................... 58!SEARCH
SEARCH .............................................................................................................................................................. 58!
SEARCH: TIME SEARCH..................................................................................................................................... 58!

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SEARCH MODE: MULTI PLAYBACK ................................................................................................................... 60!
SEARCH : EVENT SEARCH ................................................................................................................................ 62!
SEARCH : POS EVENT SEARCH ........................................................................................................................ 64!
................................................................................................................................................................ 66!ARCHIVING
NEW ARCHIVING ................................................................................................................................................ 66!
RESERVED DATA MANAGEMENT...................................................................................................................... 67!
FTP SETUP ......................................................................................................................................................... 67!
....................................................................................................................................... 68!WEB CONNECTION SETUP
BEFORE CONNECTING ...................................................................................................................................... 68!
HOW TO CONNECT ............................................................................................................................................ 68!
LIVE MODE.......................................................................................................................................................... 70!
SEARCH (by Timeline) ......................................................................................................................................... 72!
SEARCH (by event).............................................................................................................................................. 74!
SETUP MODE...................................................................................................................................................... 75!
INFORMATION .................................................................................................................................................... 82!
.................................................................................................................................................... 83!BACKUP PLAYER
........................................................................................................................................... 83!WATERMARK PROCESS
................................................................................................................................... 85!SMARTPHONE CONNECTION
CONNECTING WITH THE DEFAULT BROWSER OF THE PHONE ......................................................................... 85!
iPHONE ............................................................................................................................................................... 85!
ANDROID ............................................................................................................................................................ 86!
BLACKBERRY ..................................................................................................................................................... 87!
‘DVR VIEWER’ GUIDE - (iPhone / iPad / Android) ................................................................ 88!SMART PHONE APP
INSTALL AND CONNECT (iPhone & iPad) ........................................................................................................... 88!
INSTALL AND CONNECT - ANDROID ................................................................................................................. 90!
...................................................................................................................................................................... 96!EH CMS
..................................................................................................................... 102!EH CONNECT – MAC COMPATIBLITY

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SYSTEM CONFIGURATION
1. Front panel description.
KEY
DESCRIPTION
Function Key
A
POWER
Turn On/Off the system power
B
DISPLAY
Selects various display modes in live display and playback
C
PTZ
Selects PTZ mode in live display
D
SETUP
Displays the setup menus
E
SEARCH
Displays the search menu
Control Key
F
CHANNEL SELECTION
BUTTONS
Used to display individual channels in live display and playback
Also used to enter numeric passwords for the various login screens
G
CURSOR KEYS
Allow to Navigate on the menu
H
ENTER
Apply or Select an item
I
RETURN
Cancel or go to Previous menu
Playback Control
J
JOG
When playback is paused, used to move footage forwards or backwards, frame
by frame
K
HOLD
Locks the current function of the SHUTTLE WHEEL so it can be released
L
◀◀
Increases reverse playback speed
M
◀
Selects reverse playback
N
ΙΙ
Pauses / resumes playback
O
▶
Selects forward playback and also accesses the instant playback feature
P
▶▶
Increases forward playback speed

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SYSTEM CONFIGURATION
2. Rear panel description.
A. CAMERA INPUTS and LOOP OUTPUTS:
Connect up to 16 camera inputs. Loop outputs can be used for connection to other equipment.
B. COMPOSITE AND S-VIDEO MAIN:
MONITOR CONNECTIONS Both outputs can be used at the same time if more than one main monitor
connection is required.
C. SPOT MONITOR OUTPUTS: Up to 4 spot monitors can be connected as necessary.
D. ALARM INPUTS: Up to 16 alarm inputs can be connected and configured as high or low Inputs with
common ground.
E. ALARM OUTPUTS: Up to 16 alarm outputs can be connected and configured as high or low outputs
with common ground..
F. RELAY OUTPUTS: Up to 4 Relay outputs can be connected and configured as high or low outputs
with common ground.
G. RS485: Can connect PTZ camera and controller by two RS485 connectors.
Left side : for PTZ. Right side : for keyboard controller..
H. E-SATA: Can connect External Storage Device by E-SATA cable. (Available 3rd quarter 2012)
I. AUDIO INPUTS & OUTPUTS: Up to 4 audio inputs and one audio output can be connected as
necessary.
J. VIDEO SIGNAL SWITCH:Dip Switch Settings; Video input and output signal type may be configured
as in the diagram below:
A
D
E
B
F
C
G
P
O
N
M
L
K
J
I
H

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SYSTEM CONFIGURATION
The Selectable Video outputs are HD, VGA, and SD.
Only one Video output selection may be selected.
If the user selects multiple video outputs (two or more), the video may not be properly displayed.
1) If you select HD output,
2) If you select VGA output,
3) If you select SD output,
K. USB PORT: Can connect USB mouse or USB device for backup.
L. HD MONITOR OUPUT: Can connect HD monitor output.
M. VGA:Can connect VGA monitor output.
N. RS232: Serial port.
O. LAN: Can connect to a router or internal network.
P. POWER: Can connect Power cable.

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SYSTEM CONFIGURATION
3. Remote Controller description.
POWER
System
ON/OFF
SETUP: Open System Setup Menu
RETURN
Cancel / Deselect
Previous Screen
Channel Selection Buttons
※
If there are more than one DVR in the same location, each DVR must be set with a different ID. The
remote controller can set a unique ID per DVR so that all DVRs may be controlled with one remote
controller.
How to set ID on the remote controller
Press the ID button on the remote. Notice REMOCON ID statement on the screen.
On the remote controller, enter the System ID number, press ENTER, then press RETURN.
(default System ID is 0)
Navigation Buttons
: Used for Playback Control,
Menu Navigation, and PTZ/Focus Control
ID
ID Button
Select DVR ID
ENTER: Apply / Select /Go to Next Screen
AUDIO: Not Supported
DISP: Change display screen.
SEARCH: Go to Search mode.
PTZ: Go to PTZ menu.
PANIC: Record by Panic setting.
KEYLOCK: Lock the keys (Remote / Front)
SEQUENCE: Change to Sequence screen.
ZOOM: Go to Zoom mode.
ARCHIVE: Go to backup menu.

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CONNECT & POWER ON
• Connect up to 16 CAMERA INPUTS as necessary.
• Connect a monitor to the DVR using the COMPOSITE, VGA, S-Video or HD MONITOR connections
• Connect power to the DVR. The DVR will check for proper power connection and emit two beeps.
Press the POWER BUTTON on the front panel of the DVR to begin operation.
The DVR startup screen detects and checks the hard
drive status as well as the CD-RW / DVD-RW drive.
After startup diagnostics are complete, the operator must log on to the
system. The default user name is ‘ADMIN’.
Using the CHANNEL SELECTION buttons, key in
the default password of ‘1234’ and press the ENTER button.
The DVR begins normal operation and shows the default display of all 8
or 16 channels depending on system model.
The status bar (Including menu control) is shown at the bottom of the
screen.
The indicator for each channel is shown.
The red square and letter ‘C’ in the top right of each channel display
shows that the channel is recording in Continuous / Schedule mode.

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MENU CONTROL
All menus can be controlled from above ‘Status Bar’ with mouse or front panel buttons.
LIVE DISPLAY
DIVISION SCREEN!
Select the ‘DISPLAY” button and screen division menu will appear.
Select the screen type (1, 4, 6, 8, 9, 16 and rotation sequence).
Sequence mode
Press the SEQ button. Each channel is shown in full screen for a set period of time before switching to the next channel.
To stop the sequence on a particular channel, press the SEQ button again.
More complex sequences can be programmed through the setup menu.
2010/07/07 13:23:12
MEN
U
ARCH
SEA
RCH
DISP
PTZ
ZOO
M
LOG
REC
NET HDD
DISP

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LIVE DISPLAY
PTZ
1) CAM: Select the desired camera Channel
2) Presets: To Program a preset, move the camera to the desired field of view with the
directional arrows, then choose the desired preset to be used, then select SET.
3) Moving to Preset: Select the preset you wish the camera to move to, then select
GO TO
4) Zoom, Focus, IRIS: User can control each item with + or – button.
5) Parameter
Press this button and another window will appear.
User can select each item from PTZ parameter menu.
DIGITAL ZOOM
Select the “ZOOM” button.
When viewing a channel in full screen, the operator can zoom in to a particular area up to 14 times.
To use the digital zoom, select the required channel and press the ZOOM button.
PTZ

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LIVE DISPLAY
User can see the current log immediately.
Caution - When POS function is activated, user can’t use Live LOG function.
PANIC RECORDING
This menu is used to start and stop the Panic recording.
If the panic recording is started, record icon will change to red square with “P”.
Select once more to return to previous record schedule.
Note: Panic recording setup will be assigned from Record menu.

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LIVE DISPLAY
QUICK MENU
User can use the quick menu by right-clicking the mouse on each live channel.
1. Freeze On/Off:User can stop the live display of channel that user wants. Even though other channels show live
display, this particular channel display is stopped. Click once more to return to previous.
2. PTZ
Please refer to “PTZ” menu of Page 15.
3. Zoom
Please refer to “ZOOM” menu of Page 15.
4. Panic Rec Start (Stop)
Please refer to “Panic record” menu of Page 16.