Volkswagen Elli Charger User manual

A
EN ES PL EL
Manual
Elli Charger
Elli Charger Connect
Elli Charger Pro

Manufacturer of this wallbox:
EVBox Manufacturing B.V.
P/A Fred. Roeskestraat 115,
1076 EE, Amsterdam, NL

Elli Charger 1
EN
Installation and User Manual
english

2Elli Charger
EN 1. General information and scope....................................................................3
1.1. Scope of the document ..............................................................................3
1.2. General information....................................................................................3
1.3. Safety precautions ......................................................................................4
1.4. Technical specifications .............................................................................. 7
2. Product information ...................................................................................10
3. Charge with the wallbox............................................................................11
3.1. Start and stop a charging session............................................................. 11
3.2. Status indication .......................................................................................12
4. Prepare for installation...............................................................................15
4.1. Content of delivery...................................................................................15
4.2. Prerequisites for installation......................................................................16
4.3. Tools and material needed .......................................................................18
4.4. Notice on installation................................................................................20
5. Install wallbox ............................................................................................22
5.1. Install wall bracket ....................................................................................23
5.2. Prepare main assembly for installation .....................................................23
5.3. Mount main assembly onto wall bracket ..................................................25
5.4. Assemble wallbox.....................................................................................25
6. Set DIP-switches.........................................................................................29
7. Configure Elli Charger Connect and Pro ....................................................34
7.1. Privacy information ...................................................................................34
7.2. Configure the Elli Charger Connect and Elli Charger Pro locally .............38
7.3. Pair Elli Charger Connect and Elli Charger Pro to Elli Account ................39
8. Commissioning ...........................................................................................40
9. Maintenance...............................................................................................40
10. Troubleshooting .........................................................................................41
10.1. Error states of the wallbox........................................................................ 41
10.2. Adjust the length of the charging cable...................................................46
11. Decommissioning .......................................................................................47
12. Disposal......................................................................................................47
13. Appendix....................................................................................................48
13.1. Warranty ...................................................................................................48
13.2. EU Declaration of conformity ...................................................................48
13.3. Glossary ....................................................................................................49
Content

Elli Charger 3
EN
General information and scope
1. General information and scope
1.1. Scope of the document
Keep this manual for the entire life cycle of the product.
The following installation-related and troubleshooting chapters are intended for
qualified personnel, such as certified electricians, who can correctly and safely install
thewallbox and identify potential danger:
— Chapters: 1, 4, 5, 6, 8, 9, 10, 11 and 12.
The following usage-related chapters are intended for end-users to correctly and safely
operate the wallbox:
— Chapters: 1, 2, 3, 7 and 13.
Legal information
© 2020 EVBox Manufacturing B.V. - all rights reserved. Nothing from this document may
be modified, reproduced, processed, or distributed in any form or by any means,
without the prior written permission of EVBox.
1.2. General information
Product and environmental characteristics
The charging station has been CE-certified by the manufacturer and bears
the CE logo. The relevant declaration of conformity may be obtained from
the manufacturer.
The charging station complies with the RoHS Directive (RL 2011/65/EU).
The relevant declaration of conformity may be obtained from the
manufacturer.
Electrical and electronic appliances, including accessories, must be
disposed of separately from the general municipal solid waste.
Recycling of materials saves raw materials and energy and makes a major
contribution to conserving the environment.

4Elli Charger
EN
General information and scope
1.3. Safety precautions
Read and obey the following safety precautions before you install, service or use your
charging station. A qualified electrician must ensure that the charging station is installed
in accordance with the relevant country-specific standards and local regulations.
Symbols
The symbols used in this manual have the following meaning:
Symbols used and their explanations
B5.1 This symbol indicates that the illustrations corresponding to
the indicated chapter are to be found in manual B.
1., a. or I. Actions to be followed in the stated order.
—Actions to be followed in a non-specific order.
NOTE: Texts with this symbol contain supplementary information.
Highlighted sections
DANGER
Texts with this symbol contain information regarding hazardous situations
which will cause death or severe injures if ignored.
WARNING
Texts with this symbol contain information regarding hazardous situations
which could cause death or severe injuries if ignored.
CAUTION
Texts with this symbol contain information regarding hazardous situations
which could cause minor or moderate injuries if ignored.

Elli Charger 5
EN
General information and scope
The following sections contain general information that applies when installing
and using the wallbox.
DANGER
Operating the wallbox when it indicates an error state, or when the wallbox or the
charging cable have cracks, show extensive wear, or other physical damage, will result
in the risk of electric shock, which will cause severe injuries or death.
— Do not operate the wallbox if it is physically damaged.
— In the event of danger and/or an accident, a certified electrician must
 immediately disconnect the electrical supply from the Wallbox.
— See chapter Troubleshooting for explanation and further instructions
 on indicated error states.
— Contact [email protected] or your distributor if you suspect that the wallbox
or cable is damaged.
Some electric vehicles release hazardous or explosive gasses when charging which will
result in the risk of explosion, and thus cause severe injuries or death.
— Refer to your vehicle user manual to check if your vehicle releases hazardous
 or explosive gases when charging.
— Follow the instructions given in the vehicle user manual before choosing
 the location of the charging station.
Extensive exposure of the wallbox to water or handling the wallbox with wet hands
will result in the risk of electric shock, which will cause severe injuries or death.
— Do not direct powerful jets of water toward or onto the wallbox.
— Never operate the wallbox with wet hands.
— Do not put the charging plug into any liquid.
Not following the installation instructions given in this manual will result in the risk
of electric shock to users, which will cause severe injuries or death.
— Read this manual before installing the wallbox.
— If you are unsure about how to use the wallbox after reading this manual, ask for help
at[email protected] or visit your local dealer for more information.
— Do not allow children to operate the wallbox.
 Adult supervision is required when children are near a wallbox that is in use.

6Elli Charger
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General information and scope
Servicing of the wallbox or its components by non-qualified personnel will result in the risk
of electric shock and damage to the wallbox, which will cause severe injury or death.
— The user must not attempt to service or repair the wallbox
 as it does not contain user-serviceable parts.
— The wallbox must only be serviced, repaired or relocated by a qualified electrician.
WARNING
Improper usage of the wallbox may result in damage to the wallbox,
which may cause injury or death.
— Read this manual before using the wallbox.
— If you are unsure about how to use the wallbox after reading this manual, ask for help
at [email protected] or visit your local dealer for more information.
— Do not allow children to operate the wallbox.
 Adult supervision is required when children are near a wallbox that is in use.
Using adapters, conversion adapters or cord extensions with the wallbox may result in
technical incompatibilities and can result in damage to the wallbox, and thus cause injuries
or death.
— Use this charging station to charge Mode 3 compatible electric vehicles only.
— Refer to your vehicle user manual to check if your vehicle is compatible.
Exposure of the wallbox to heat sources or flammable substances can result
in damage to the wallbox, and thus cause injuries or death.
— Make sure that the wallbox or the charging cable never come into direct contact
 with heat sources.
— Do not use explosive or readily flammable substances near the wallbox.
Using the wallbox under conditions not specified in this manual may result
in damage to the wallbox, which may cause injury or death.
— Only use the wallbox under the specified operating conditions,
 see chapter Technical specifications.
CAUTION
Charging the electric vehicle with the charging cable not being completely unwound
may result in overheating of the cable, which can damage the wallbox.
— Make sure to completely unwind the charging cable and avoid overlapping loops
 before charging your electric vehicle.

Elli Charger 7
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General information and scope
Putting fingers into or leaving other objects inside the plug port (for example during
cleaning) may cause injury or damage to the wallbox.
— Do not put your fingers into the plug port.
— Do not leave objects inside the plug port.
Use of devices with (electro) magnetic properties in the vicinity of the wallbox
may cause damage to the wallbox and affect its operation.
— Keep and use (electro) magnetic devices a safe distance from the wallbox.
Transport and storage
— Disconnect input power before removing the charging station for storage or
relocation.
— Only transport and store the charging station in its original packaging.
 No liability can be accepted for damage incurred when the product is not
transported in its original packaging.
— Store the charging station in a dry environment in the temperature range given
 in the specifications.
1.4. Technical specifications
Feature Description
Electrical properties
Connection capacity 1-phase, 230 V, 32 A, 50 Hz.
3-phase, 400 V, 16 A, 50 Hz.
Charging capacity 7.4 kW (1-phase - 32 A).
11 kW (3-phase - 16 A).
Charge mode Mode 3 (IEC 61851) - ISO 15118*.
Fixed charging cable Type 2 plug (IEC 62196-2).
Number of fixed charging
cables 1.
Charging cable length 4.5 m or 7.5 m.

8Elli Charger
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General information and scope
Installation wiring 16 A installation input terminals: 1 - 6 mm².
32 A installation input terminals: 1 - 10 mm².
Metering Optional, for Elli Charger Pro.
Safety and certification
Upstream installation
protection
Minimum dedicated 1-phase 32 A (32 A station) or
3-phase 16 A (16 A station) upstream circuit breaker and
at minimum RCD type A (30 mA AC). Check local
installation requirements if additional measures are
required.
Static power limitation Via DIP-switches.
Earth leakage sensor (ELS) 6 mA DC.
Ground loss monitor Physical connection monitoring,
without ground quality monitoring
Overload protection Via CT coils - optional comfort feature.
CT coils supported
Invasive / non-Invasive - 40 A - 200 A,
brands: VAC, LEM, and Nidec.
See chapter Set DIP-switches for the supported models.
Operating temperature range -30 °C - +50 °C.
Storage temperature range -30 °C - +85 °C.
Operating humidity Max. 95 % - non-condensing.
Maximum installation height Max. 4000 m above sea level.
Enclosure ratings IP54 (IEC 60529), IK10 (IEC 62262).
Certification See EU Declaration of conformity
Safety Class Safety Class I (the charging station is equipped with a
ground terminal for safety) and overvoltage Category III.
Power supply input EV Supply equipment permanently connected
to AC supply network.
Normal Environmental
conditions Outdoor use.
Access Equipment for locations with non-restricted access.

Elli Charger 9
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General information and scope
Connectivity
Authorization* NFC / RFID (ISO 14443, ISO 15693).
Plug & Charge (ISO 15118).
Status indication / HMI
(Human Machine Interface) LED based HMI.
Communication standard* Wi-Fi 2.4 / 5 GHz, Ethernet (via RJ45 connection),
optional 4G / LTE.
Communication protocol to
backend* OCPP 2.0J.
Communication protocol to
Home Energy Management
System*
EEBus.
Local configuration* via Configuration Manager.
Physical properties
Housing Polycarbonate.
Front panel Polycarbonate and hardened glass.
Bezel Acrylonitrile Styrene Acrylate (ASA).
Mounting bracket Steel (zinc plated).
Dimensions (W x H x D) 297 mm x 406 mm x 116 mm.
Weight
— 1-phase 32 A station
 with 4.5 m charging cable ~ 6 kg.
— 1-phase 32 A station
 with 7.5 m charging cable ~7 kg.
— 3-phase 16 A station
 with 4.5 m charging cable ~ 6 kg.
— 3-phase 16 A station
 with 7.5 m charging cable ~ 7 kg.
Mounting method
Stationary equipment, mounted on walls (preferred
method), poles or equivalent positions – surface
mounted.
Color Platinum gray with electric white bezel.
* For Elli Charger Connect and Elli Charger Pro only.

10 Elli Charger
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Product information
2. Product information
The table below contains the available product configurations for the Elli Charger
models.
Features Elli
Charger
Elli
Charger
Connect
Elli
Charger
Pro
Maximum output power 7.4 kW (1-phase)
Maximum output power 11 kW (3-phase)
Attached charging cable Type 2 (4.5 m or 7.5 m)
Alternating Current (AC) charging
Integrated Direct Current (DC) fault current detection
Wi-Fi / Ethernet communication
LTE mobile network communication
Data transfer according to OCPP 2.0J
Access control with charge card
Remote access via Elli App
Remote software update / diagnostic
MID certified power consumption recording
and calculation
* Option

Elli Charger 11
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Charge with the wallbox
3. Charge with the wallbox
WARNING
Using a damaged wallbox or a damaged charging cable may expose the user to electric
components and result in the risk of electric shock, which may cause injury or death.
— Always check that the wallbox, the charging cable, and the charging plug
 are free of damage before starting a charging session.
— Always check that the contact area of the charging plug
 is free from dirt and moisture before starting a charging session.
— Make sure that the charging cable cannot become damaged
 (kinked, jammed or driven over).
— Take precautions so that the charge plug does not come into contact
 with heat sources, dirt or water.
3.1.Start and stop a charging session
1. Start charging.
— Plug the charging cable into your car.
— Optionally, hold your charge card (RFID card) in front of the reader
 on the charging station to start charging.*
2. Your car is charging.
3. Stop charging.
— Optionally, hold your charge card (RFID card) in front of the reader
 on the charging station to stop charging.*
— Unplug the charging cable from your car.
* For Elli Charger Connect and Elli Charger Pro only.

12 Elli Charger
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Charge with the wallbox
3.2.Status indication
LED description LED states
1. Wallbox state 5. Solid LED
2. Vehicle state 6. Flashing LED
3. House state 7. State remains unchanged
4. RFID state 8. Off
State description Display
Off or energy saving.
Wallbox is starting up.
Wait until the wallbox is ready to charge.*
Configuration Manager accessible
via Wi-Fi hotspot. Be aware that charging
is not possible during this state.*

Elli Charger 13
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Charge with the wallbox
State description Display
Idle - ready to charge.
Car plugged in, charging paused by
wallbox, App, or infrastructure. The
charging session will continue when
allowed.
Car plugged in, not charging, car paused /
fully charged.
Car plugged in, waiting for charge card/
NFC input or remote authorization.*
Car plugged in, charge card/NFC
authorization pending.*
Authorization / Remote Start accepted.*

14 Elli Charger
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Charge with the wallbox
State description Display
Authorization / Remote Start accepted.*
Car plugged in, charge card / NFC
rejected.*
Plug & Charge authorization pending.*
Plug & Charge authorization rejected.*
Car plugged in, charging.
* For Elli Charger Connect and Elli Charger Pro only.
NOTE: If the wallbox shows other states than the ones described above,
see Error states of the wallbox for more information.

Elli Charger 15
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Prepare for installation
4. Prepare for installation
4.1.Content of delivery
Position Description Quantity
1 Bezel 1
2 Front cover 1
3
Main assembly
A. Elli Charger Pro with kWh meter
B. Elli Charger or Elli Charger Connect with feed-through
terminals
1
4 Wall bracket 1
5 Charging cable 1
6 HMI cable 1
7 RFID cable * 1
8 RS485 cable ** 1
9 Fastening kit for main assembly 1
10 Fastening screws for front cover 1
11 Installation and User Manual A 1
12 Installation Manual B 1
* For Elli Charger Connect and Elli Charger Pro only. ** For Elli Charger Pro only.
Your Elli Charger Pro comes equipped with a kWh meter, and it is compatible
with different types of kWh meters. For example, a 3-phase kWh meter will
also be compatible in a 1-phase wallbox, as shown in the following table.

16 Elli Charger
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Prepare for installation
Possible combinations 1-phase kWh meter 3-phase kWh meter
1-phase Elli Charger Pro
3-phase Elli Charger Pro
4.2.Prerequisites for installation
DANGER
Working on electric installations without proper precautions will result in the risk
of electric shock, and thus cause severe injury or death.
— The installation must only be performed by qualified electricians.
— Make sure that connection of the electrical power cannot occur during installation.
— Put up caution tape and warning signs to mark the working areas.
 Make sure no unauthorized persons enter the working areas.
Choose location
— Position the wallbox, where possible, in surroundings where it is not exposed
 to extreme sunlight and vulnerable to external damage.
— The wall must have a flat structure and must be able to hold a load of at least 100 kg.
— The minimum free space around the wallbox must be a minimum of 300 mm.
Pre-installation checklist
— The local installation regulations are identified and are followed.
— A miniature circuit breaker (MCB) and residual current device (RCD) must be
 installed upstream and have ratings that correspond to the local power supply
 as well as to the required charging power.
— The following installation instructions are obeyed.
— The recommended tools (additional tools needed) are available on site.
 See chapter Tools and material needed for more information.
— The plugs, screws, and drill bits to be used for mounting the wall bracket
 are suitable for the wall structure at the place of installation.
— The bending radius of the power supply cable is within tolerances
 during and after installation.
— The bending radius of the charging cable is within tolerances
 during installation and storage.

Elli Charger 17
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Prepare for installation
— The configuration of the supply cable, Ethernet cable (optional)
 and CT coils (optional) is determined.
— The Set DIP-switches chapter is consulted for the list of supported CT coils.
— A single multi-core cable must be used for connecting multiple CT coils
 for overload protection.
NOTE: The above illustration indicates a standard installation height.
Observe and comply with the local accessibility regulations.

18 Elli Charger
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Prepare for installation
4.3.Tools and material needed
A. Additional tools and material needed
1 Drill 7 Torx screwdriver T20
2 Pliers 8 Torx screwdriver T30,
with minimum working length of 20 cm
3 Hammer 9 Standard screwdriver
4 Ethernet cable crimper 10 Cable stripper
5 Drill bit 8 mm
11
Optional: CT Coil cable connector
MCVR 1.5/3-ST-3.81
— 1 x for 1-phase installation
— 3 x for 3-phase installation
6 Screwdriver 2 mm