Volvo 9700 User manual

TABLE OF CONTENTS
01 Introduction
Reading the driver's handbook .......... 2
Volvo Action Service........................... 4
02 Starting and driving
Driver's responsibility.......................... 8
Driving tips.......................................... 9
Starting.............................................. 11
Parking.............................................. 13
Doors and hatches............................ 14
03 Driver environment
Driver's seat...................................... 18
Steering wheel.................................. 19

TABLE OF CONTENTS
04 Instruments and controls
Controls............................................. 22
Instrument cluster............................. 28
Display.............................................. 34
Switches............................................ 46
Gear selector.................................... 50
Climate control.................................. 51
Parking assistant............................... 55
Destination sign................................ 56
Tachograph....................................... 58
05 Equipment
Infotainment...................................... 62
Camera............................................. 71
Wheelchair lift................................... 72
Toilet................................................. 78
06 Safety and emergency action
Emergency call................................. 84
In case of fire.................................... 85
Emergency exit................................. 86
Equipment......................................... 87
Recovery and towing........................ 90
Punctures.......................................... 93
Emergency starting........................... 96
Emergency operation, gearbox......... 97
Engine control panel......................... 98

TABLE OF CONTENTS
07 Maintenance and service
Daily inspection of the bus.............. 102
Fuelling........................................... 104
Vehicle cleaning.............................. 106
Wheels and tyres............................ 115
Electrical system............................. 117
Long term parking........................... 120
Easier repairs.................................. 121
08 Fuel and emission control
Fuel................................................. 124
AdBlue............................................ 126
Exhaust after treatment system...... 127
Selective catalytic reduction............ 128
Diesel particulate filter..................... 131
Regeneration.................................. 132
09 Function descriptions
Brakes............................................. 138
Gearbox.......................................... 142
Batteries.......................................... 147

TABLE OF CONTENTS
10 Technical data
Technical specifications.................. 152

01
Introduction

Reading the driver's handbook
Read through the driver's handbook
before driving the bus for the first time. It
is important for the safety of the
passengers and other road users, as
well as maintaining the bus in working
condition.
The contents of this driver's handbook
are determined by the equipment, the
systems and the functions of the bus (so-
called chassis control). The bus' chassis
number is printed at the bottom of each
page. Due to the chassis control the
driver's handbook applies specifically for
the bus with this chassis number, and it
should be stored in the bus to which it
belongs.
The table of contents at the beginning of
the handbook provides an overview of
the chapter structure and contents. The
alphabetical index at the back, allows for
searching directly by specific
characteristics or functions.
Admonitions
The driver's manual uses the following
levels of observation and warning texts.
DANGER
Indicates a potentially dangerous situation
that, unless avoided, will lead to death or
serious personal injury.
WARNING
Indicates a potentially dangerous situation
that, unless avoided, may lead to fatal
injury, serious personal injury or damage
to the product.
CAUTION
Indicates a potentially dangerous situation
that unless avoided may lead to minor or
moderate personal injury or damage to the
product.
NOTE
Indicates a situation, use or circumstance
that should be emphasised.
Warning
Breathing diesel engine exhaust exposes
you to chemicals known to the State of
California to cause cancer and birth
defects or other reproductive harm.
•Always start and operate the engine
in a well-ventilated area.
•If in an enclosed area, vent the
exhaust to the outside.
•Do not modify or tamper with the
exhaust system.
•Do not idle the engine except as
necessary.
For more information go to
www.P65warnings.ca.gov/diesel
Logged Vehicle Data (LVD)
The vehicle is equipped with software
systems which record information about
the vehicle and how it is being used,
such as information relating to mileage,
speed, fuel consumption, selected gear
and engine speed.
The information is transferred to Volvo
Bus Corporation and is used for the
purposes of solving quality issues,
proactive maintenance and diagnostics,
product and services research and
development, accident research
investigations and warranty, and contract
or regulatory compliance surveillance.
Volvo Bus Corporation, its affiliates and
authorized workshops may use the
information.
Questions regarding the use of the
information can be directed to your local
Volvo workshop or marketing company.
Privacy Notice for Vehicle Data
When you drive a truck, bus or coach
sold or produced by companies
belonging to the Volvo Group, the
vehicle generates data that these
companies may retrieve and process.
Such data may include personal data
relating to you as a driver.
01
Introduction
2

Reading the driver's handbook
The data is processed by the Volvo
Group to develop and enhance our
companies’ products and services. The
Volvo Group companies may process
any personal data for the purposes as a
data controller under the EU General
Data Protection Regulation. The legal
ground for processing is based on the
Volvo Group companies’ legitimate
interests or, in some cases, the need to
comply with legislation.
We would like you to be fully informed
about how the Volvo Group companies
may process the data, as well as your
rights. We recognize the individual’s
rights in relation to data processing
activities, and take those rights seriously.
We shall always be transparent about
what data is collected, how it is utilized,
with whom it is shared, and whom to
contact in case of any concerns.
If you would like to know more about the
kind of personal data the Volvo Group
companies process, please visit the
Volvo Group web site –
www.volvogroup.com/privacy.
01
Introduction
3

Volvo Action Service
Volvo Action Service
Volvo Action Service (VAS) is an on-call
service that offers roadside assistance
around the clock seven days a week,
available along all major European
transport routes. Hundreds of workshops
throughout Europe are ready to step in
and get the bus back in business.
By calling the multilingual phone support,
help is never far away. The staff at the
operations centre can help locate the
bus. They identify which workshop is
most optimally located and which route
the mechanic should choose in order to
travel the fastest way from the workshop
to the vehicle.
How to use Volvo Action
Service
1If you encounter problems along the
way you only need to make one
phone call, regardless of whether
you are in your home country or
abroad. The phone numbers are
listed on the next page.
For roadside assistance, please
provide the following information:
•Vehicle details, e.g. chassis
number.
•Failure symptoms, and any
supporting fault codes.
•Location, preferably with GPS
coordinates.
•Payment details.
2You are connected to a case
coordinator at our multilingual call
centre that will be your contact
person during the entire case. The
coordinator will keep you updated on
what is happening.
3Once we have obtained all the
required information regarding the
fault and secured the method of
payment, we will contact the most
suitable Volvo workshop to arrange
for the necessary repair work to be
completed.
If roadside repair is not possible at
the location of your bus, towing will
be arranged and the repair will be
carried out at the workshop.
4The case coordinator will continue to
handle the case until the vehicle is
back on the road. Once the work is
finished, the mechanic will contact
the case coordinator and submit a
status report.
Your company is invoiced by the
local dealer unless otherwise agreed.
01
Introduction
4

Volvo Action Service
Country Telephone number
Argentina 800 666 46 39
Australia 1 800 086 586
Austria 0800 29 89 64
Belgium 0800 159 45
00800 335 577 99
Brazil 800 41 61 61
Belarus 8 820 0321 0003****
8 800 1000 7788*****
Canada 1-800-528-6586
Czech Republic 0800 18 72 93
Chile 800 64 68 15
Denmark 800 101 57
00800 335 577 99
Finland 0800 11 32 02
France 0800 90 75 18
00800 335 577 99
Germany 0800 181 03 00
00800 335 577 99
Great Britain 0800 89 88 39
0800 92 92 92**
Greece 00800 321 23 22
Hungary 06800 123 61
Italy 800 87 83 56
Ireland 1800 55 32 07
1800 70 92 92***
Kazakhstan (to
Gent)
8 800 1000 7788*****
88 002 007 766
Luxembourg 0800 2560
Country Telephone number
Mexico 1-800-528-6586
Netherlands 0800 022 52 41
00800 335 577 99
Norway 800 114 06
00800 335 577 99
Peru 800 533 86
Portugal 800 80 50 32
Russia 8 800 333 7400
8 800 100 7799*****
South Africa 0860 11 22 12
Spain 900 99 32 47
900 983251*
Sweden 020 79 58 27
00800 335 577 99
Switzerland 0800 55 11 78
00800 335 577 99
Turkey 00800 329 13 22
Ukraine (to Gent) 8 800 502 9710*****
Uruguay 000 40 55 125
USA 1-800-463-7738
* Only to be used by ES and PT
customers in ES
*** Only to be used by IE and GB
customers in IE
**** Works only with landline telephones,
not mobiles.
***** Only to be used by BY, KZ, RU and
UA customers in BY, KZ, RU and UA
Other countries [phone]
(not a freephone number)
01
Introduction
5

02
Starting and driving

Driver's responsibility
The driver must read the driver’s
handbook to ensure s/he is familiar with
all the indicator and warning lights, and
know what to do if something
unexpected happens.
The driver is responsible:
•For the safety and comfort of the
passengers during the journey.
•To predict and avoid possible
hazards that could threaten the
wellbeing of the passengers.
•To ensure that all the bus’ safety
equipment are in place, fire
extinguishers, warning triangle and
first aid kit.
The driver must pay special
attention to:
•Brakes, a bus with insufficient air
pressure in the brake circuit should
not be driven.
•Any steering faults, the bus can be
steered even if the power steering is
not working, although steering is
heavy.
•Exhaust and fuel smells, any leaks
must immediately be addressed by a
service technician.
Drivers must be aware of the vehicle
weight and loading capacity. Check the
bus' identification plate to know the
applicable parameters.
02
Starting and driving
8

Driving tips
Driving tips
Safe driving
•Check that instruments are indicating
normal values after starting, and
check regularly while driving.
•Never race a cold engine. A warm
engine and transmission uses less
fuel than a cold one.
•Avoid idling for any longer periods of
time since it uses up a considerable
amount of fuel.
•Never cover the radiator. The
thermostat maintains a constant
temperature regardless of external
conditions.
•Do not drive the bus until the warning
lamps have gone out, since the
brake system needs the correct air
pressure to work properly.
•Do not leave the bus without
applying the parking brake.
•If one of the front wheels is blocked
sideways, never try to force it to turn
by applying excessive force to the
steering wheel since it may cause
damage to the oil pump.
•While driving downhill and during
gradual braking, use the retarder
function. Failure to do so leads to
increased wear on the brake linings.
Economy driving
•Smooth driving results in increased
road safety, satisfied passengers,
lower fuel consumption and less
wear to the bus.
•Drive according to the recommended
values in the turbo pressure gauge
and tachograph to obtain the highest
fuel efficiency.
•If the tyre pressure is too low, it
causes an increase in rolling drag,
and therefore in fuel consumption!
•An idling or cold engine, as well as
transmission and electrical
equipment, use up a considerable
amount of fuel! Turn off the engine
while the bus is parked.
•Try to warm up the engine as quickly
as possible. A warm engine uses
less fuel than a cold one.
•Turn off any electrical equipment that
is not needed while parked.
•Erratic driving and high speed
increases the fuel consumption
considerably. Keep your distance to
the vehicles in front for smoother
driving. Do not drive too fast.
•Fully depressing the accelerator
pedal and making the gearbox
change down, kick-down, also uses
extra fuel. Choose the right moment
to change gear depending on the
acceleration. Make smooth, soft gear
changes.
•Forceful acceleration and late
braking cause both poor driving
economy and passenger comfort.
Accelerate smoothly and calmly
when starting from a standstill with
attention to the traffic situation.
Release the accelerator early and let
the speed reduce gradually.
•Always use the retarder function. The
wheel brakes can become
overheated following prolonged
braking, on downhill slopes, which
leads to increased wear on brake
linings.
•The air system is also powered by
fuel. To economise, use the door
brake at bus stop; only use kneeling
while passengers board and leave
the bus; do not pump the brake
pedal.
02
Starting and driving
9

Driving tips
Driving in cold weather
•The coolant in the cooling system
must have the correct admixture of
concentrated antifreeze.
•Check that the radiator and the grill
on the hatch to the radiator are free
from snow and ice.
•The washer fluid tank must be filled
with winter washer fluid.
•Fill the tanks with winter fuel, which
reduces the risk of paraffin formation
in the fuel system. If this has already
occurred, replace the fuel filters and
fill the tanks with winter fuel.
•The compressed air system is
sensitive to low temperatures. If
there is a lot of condensation water in
the primary tank, drain the tank and
replace the air drier desiccant
cartridge.
Power steering
If the wheels are blocked laterally,
against a kerb for example, drive forward
and turn the steering wheel carefully so
the vehicle moves away from the kerb.
Never force the wheels to turn.
CAUTION
Making the bus turn by forcing the steering
wheel can lead to a damaged oil pump.
If the power steering is out of order for
some reason and it feels like the steering
gear has locked up, the vehicle can still
be steered if the steering wheel is turned
with some pressure.
Disconnected accelerator
pedal
If the driver depresses the brake pedal
(or applies the parking brake) and the
accelerator pedal at the same time, the
accelerator pedal will not function.
On condition the speed is higher than 5
km/h, the accelerator is disconnected
and remains so until both the brake and
accelerator pedals are released
completely.
A symbol is shown in the display for as
long as the accelerator pedal is
disonnected.
Disconnected accelerator pedal.
02
Starting and driving
10

Starting
Starter switch
The starter switch has four positions:
0. Stop position
The ignition is turned off.
I. Intermediate position
Some electrical components can be
used. The steering lock is deactivated.
II. Ignition position
The ignition is turned on. Preheating
active.
III. Start position
The engine is started. This is a spring-
return position.
In addition to the intermediate position,
an additional function is activated just
between position I and II. This function
acts as the traditional main switch and
activates/deactivates ARMS.
NOTE
The key can only be removed from the
starter switch in the stop position.
Steering wheel lock is activated when
the key is removed from the starter
switch, and deactivated when turning the
key to the intermediate position (position
I).
ARMS (Automatic Reset of Main
Switch)
Automatic Reset of Main Switch (ARMS)
is a function that monitors the battery
voltage in the consumer batteries.
ARMS limits discharge of consumers
batteries in case some electrical
components are activated while the
engine is not running, and automatically
turns off the power when the battery
reaches +30.
ARMS is activated and turns off the
power supply when the following
conditions are met:
•Handbrake is applied
•Ignition has been turned off for 120
seconds
•Battery voltage drops below 23.5 V
Starting
Starting the engine
To activate the 24V electric system,
depress the main switch. The system
performs a self-check.
Ensure that the parking brake is applied
and selected gear in position N, neutral.
Turn the starter switch to ignition
position.
Intake air heater
If air intake heating is required, it starts
automatically and a control lamp
illuminates in the instrument cluster.
It can take up to 50 s, depending on the
temperature of the coolant.
Function test
When the ignition is switched on, a
control system in the bus makes a
function test of indicators and control
lamps in the instrument cluster.
02
Starting and driving
11

Starting
All lamps and gauge LEDs are lit for
approx. 5 s.
NOTE
Do not start the engine until the test is
completed and the control lamp for active
intake air heater has gone out.
Start the engine.
Symbols after start
After starting, the stop lamp in the
instrument cluster illuminates. The
symbol for poor brake performance
shows in the driver information display.
They are displayed until the brake
pressure has risen to its normal level
(5.6 bar).
CAUTION
Never rev a cold engine. A cold engine
must not be run faster than 1000 rpm.
Exhaust after treatment
The bus is equipped with selective
catalytic reduction (SCR), see Selective
catalytic reduction page 128.
02
Starting and driving
12

Parking
Parking
When you stop to park, there are several
things to think about.
1Apply the parking brake and select
gear position N, neutral.
2Turn the starting switch to stop
position.
CAUTION
Always apply the parking brake and select
the neutral position when the bus is
parked, or whenever the driver leaves the
driver's place.
In the event the bus should be parked for
a longer period of time, 7 days or more, it
is important to wash the bus carefully.
This is particularly important for the
engine room, underneath the bus,
wheelhouses, and door mechanisms as
well as the exterior of the bus, see
Vehicle cleaning page 106.
02
Starting and driving
13

Doors and hatches
Doors
Entering the bus
Before entering the bus, turn on the
power supply in the battery
compartment.
Turn the switch 90° clockwise.
Turn the key in the lock and turn the
knob to the vertical position. Push the
pneumatic door opening button(s)
located inside the door handle.
NOTE
In case of total or partial loss of air
pressure in the doors, pull the door handle
to open the door.
Keys
The following keys are generally
delivered with the bus:
1Starter key
2Exterior and interior hatches and
doors
3Square key for the service hatch
There may be alternative versions of the
keys, depending on the type of locks that
are fitted.
NOTE
Note the number on the starter key to
facilitate ordering of spare keys.
02
Starting and driving
14