Volvo 9700 US/CAN 2016 User manual

Driver'sHandbook
Volvo9700US/CAN
B13R,EPA17
W0110945

Foreword
Thefollowinglevelsofobservations,cautionsandwarningsareusedin
thisServiceDocumentation:
Danger:Indicatesanunsafepracticewhereseriouspersonalinjuryor
deathcouldoccur.
Warning:Indicatesanunsafepracticewherepersonalinjuryorsevere
damagetotheproductcouldoccur.
Caution:Indicatesanunsafepracticewheredamagetotheproduct
couldoccur.
Note:Indicatesaprocedure,practice,orconditionthatmustbefollowed
inordertohavethevehicleorcomponentfunctioninthemanner
intended.
Thismanualcontainsinformationconcerningtheoperationandfunction
oftheV olvo9700“US/CAN”version.Equippedwith3rdgeneration
ofthemultiplexelectricalsystemBEA–3(BusElectricalArchitecture,
version3)andthediagnosticprotocolOBD16(OnBoardDiagnostics,
2016).
TheinformationinthismanualappliestovehiclescomplyingwithEPA
17Emissionslevelstandard.
Thismanualcontainsgeneralinformationaboutinstrumentsandcontrols,
aswellasdrivinginstructions.Incaseabusisnotequippedwithall
functionsdescribedinthismanual,itisduetothecustomadaptation
anddifferentlevelsofequipment.
VolvoBusCorporation
Göteborg,Sweden
Ordernumber:89253584
©2016V olvoBusCorporation,Göteborg,Sweden
Allrightsreserved.Nopartofthispublicationmaybereproduced,stored
inretrievalsystem,ortransmittedinanyformsbyanymeans,electronic,
mechanical,photocopying,recordingorotherwise,withouttheprior
writtenpermissionofV olvoBusCorporation

Foreword
Forserviceinformation,pleaserefertoourservicemanualsandother
serviceliterature.Thesection“Ifsomethinghappens”,page143provides
informationandinstructionstobefollowedwhensomethingunexpected
happens.
Technicaldata,constructioninformation,descriptionsandillustrationsin
thisdriver’shandbook,thatwerecurrentwhenthebookwaspublished,
canhavebeenchanged.TheV olvocompanyreservetherighttomake
changeswithoutpriornotice.
TheNationalHighwayTrafcSafetyAdministration(NHTSA)and
Prevostshouldbeinformedimmediatelyifyoubelievethatthevehicle
hasadefectthatcouldcauseacrash,injuryordeath.
ContactNHTSAbycallingtheAutoSafetyHotlineat1(888)327-4236,
bywritingtoNHTSA,U.S.DepartmentofTransportation,Washington,
DC20590,byTTYat1(800)424-9153,orvisittheirwebsiteat:
www.nhtsa.dot.gov.
Pleasekeepthismanualinthevehicleatalltimes.
Note:Illustrationsinthismanualareusedforreferenceonlyandmay
bedifferslightlyfromtheactualvehicle.However,keycomponents
addressedinthisdocumentarerepresentedasaccuratelyaspossible.
VolvoBusCorporation
Göteborg,Sweden
Ordernumber:89253584
©2016V olvoBusCorporation,Göteborg,Sweden
Allrightsreserved.Nopartofthispublicationmaybereproduced,stored
inretrievalsystem,ortransmittedinanyformsbyanymeans,electronic,
mechanical,photocopying,recordingorotherwise,withouttheprior
writtenpermissionofV olvoBusCorporation

Contents
Introduction................................................................................................................................1
Driver'sresponsibility..............................................................................................................1
Keys.........................................................................................................................................2
Keyandcylinderreplacement.................................................................................................3
Enteringthebus.......................................................................................................................4
Emergencystop........................................................................................................................5
Protectionagainstbatteriesdischarge......................................................................................5
Doorsandhatches......................................................................................................................6
Doors........................................................................................................................................6
Openingthebusfrominside................................................................................................7
Closingthebus.....................................................................................................................8
Hatchesanddoorsopenedwarning.........................................................................................9
Doorsandhatchescongurations........................................................................................9
Doorsandhatchesconguration........................................................................................10
Doorsandhatchesconguration(buswithWCL)............................................................11
RoofHatches..........................................................................................................................12
Driver'sarea.............................................................................................................................13
Driver'sarea...........................................................................................................................13
Driver'sseat........................................................................................................................14
Driver’sseatfeatureslabel.................................................................................................15
Horn...................................................................................................................................16
Dashboard..........................................................................................................................17
Instrumentsandcontrols........................................................................................................18
Faultsandwarnings...............................................................................................................18
Acceleratorpedaldeactivated............................................................................................19
STOPmessage...................................................................................................................20
Warningmessage...............................................................................................................20
Stopatthenextbusstopmessage......................................................................................20
Instrumentation......................................................................................................................21
Typesofinstruments..........................................................................................................21
Instrumentpanellampsandsymbols.................................................................................27
Lightsswitch......................................................................................................................29
Switches.................................................................................................................................31
Emergencystopswitch......................................................................................................31
Kneelingsystem.................................................................................................................32
Levelcontrol......................................................................................................................33
Increasingloadonthedriveaxle(bogielift).....................................................................34
TractionControlSystem(TCS).........................................................................................34
Differentiallock.................................................................................................................35
Hillstartassistance(optional)............................................................................................35
Retarderenabled(ifinstalled)............................................................................................36
Passengercompartmentlighting........................................................................................36
Nightlighting(optional)....................................................................................................36

Half-lightlighting..............................................................................................................37
Drivercompartmentlighting..............................................................................................37
Passenger´sindividuallighting..........................................................................................37
Positionlights....................................................................................................................38
Destinationsignlighting(optional)...................................................................................38
Electricallyheatedrearviewmirrors.................................................................................39
Driverwindowheating......................................................................................................39
Driverblower.....................................................................................................................39
Centrallocking...................................................................................................................40
Sunvisor............................................................................................................................40
Toiletactivation.................................................................................................................40
Audiosystem.....................................................................................................................41
Openingservicedoorfromtheoutside..............................................................................41
WheelChairLift(WCL)system;(optional)......................................................................42
Emergencywindowinuseindicatorlamp.........................................................................43
WheelChairLift(WCL)systemindicatorlight................................................................43
Switchesintotheelectricalcenter......................................................................................44
Controls..................................................................................................................................46
Ignitionswitch...................................................................................................................46
Adjustingexternalrearviewmirrors.................................................................................48
Opendoorbrake.................................................................................................................49
Steeringwheeladjustment.................................................................................................51
Directionalindicator,dipped/fullbeamchanger................................................................52
Windscreenwipers,windscreenheadlightwasher............................................................53
Transmission..........................................................................................................................54
I-Shifttransmissionleverselector(optional).....................................................................54
I-Shifttransmissionpadselector........................................................................................55
Allisonautomatictransmission(optional).........................................................................56
Allisontransmissionshifter...............................................................................................57
Allisontransmission,modefunction.................................................................................58
Transmissionoverheating..................................................................................................59
Retarder(ifinstalled).............................................................................................................60
Retarderoverheating..........................................................................................................61
Brakes....................................................................................................................................62
Parkingbrake.....................................................................................................................62
Blockingvalve...................................................................................................................64
Servicebrakes....................................................................................................................65
EBS(Electronically-controlledBrakingSystem)..............................................................67
Compensatingfordifferencesinthewearofthebrakepads.............................................68
Highbraketemperaturewarning.......................................................................................69
A/CController(multiplexingsystem)...................................................................................70
Destinationsign(optional).....................................................................................................71
DestinationsignInnova.....................................................................................................72
DestinationsignMobitec...................................................................................................73
Interiorequipment...................................................................................................................74

Interiorequipment..................................................................................................................74
Toilet..................................................................................................................................75
Reartrashbin.....................................................................................................................75
Passengersthermometerandclockdisplay........................................................................76
Passengerspanel................................................................................................................77
PassengersAC(alternatecurrent)110Vpoweroutlets....................................................78
TGW(TelematicsGateWay)systemandLiaisoncommunicationsystem.......................80
Passengersslidingseats.....................................................................................................81
Controlpendant(forWheelChairLiftequipment)...........................................................82
Audiovisualsystem..................................................................................................................83
Audiovisualsystem................................................................................................................83
Audiovisualcontrolpanel..................................................................................................84
Videosystem......................................................................................................................84
Audiosystem.....................................................................................................................85
Guideordrivermicrophone(optional)..............................................................................86
Emergencyandsafetyequipment...........................................................................................87
Overview................................................................................................................................87
Fireextinguisher................................................................................................................88
AutomaticFireSuppressionSystem(AFSS).....................................................................89
Parkpilotsystem................................................................................................................91
TirePressureMonitoringSystem(TPMS)........................................................................92
Warningtriangle.................................................................................................................94
Firstaidkit.........................................................................................................................94
Tireinationvalve.............................................................................................................95
Externalairsupplyconnection...........................................................................................95
Hydraulicjack....................................................................................................................96
Toolbox..............................................................................................................................97
Enginecontrolpanelinenginebay....................................................................................98
Emergencyexits.....................................................................................................................99
Doors..................................................................................................................................99
Roofhatches.....................................................................................................................100
Emergencywindows........................................................................................................101
Startinganddriving...............................................................................................................102
Checkingbeforedriving......................................................................................................102
Businteriorandexteriorcleaningandmaintenance........................................................103
Checkthewarninglights.................................................................................................104
Dailyinspection...................................................................................................................105
Engineoillevel................................................................................................................105
Hydraulicleveluidfortheenginecoolantfan..............................................................106
Powersteeringhydraulicoillevel....................................................................................106
Enginecoolantsystemuidlevel....................................................................................106
Windshieldwasheruid...................................................................................................107
Fuelreplenishment...........................................................................................................108

DieselExhaustFluid(DEF)tank.....................................................................................110
Engineblockheater..........................................................................................................112
Startingtheengine...............................................................................................................113
Starting.............................................................................................................................113
Indicatorlightsonaftertheenginehasbeenstarted........................................................115
Engineidlespeedadjustment...........................................................................................116
Cruisecontrolactivation..................................................................................................118
Retarder(ifinstalled).......................................................................................................120
Powersteering......................................................................................................................125
ExhaustAftertreatmentSystem(EATS)components..........................................................126
ExhaustAftertreatmentSystem(EATS),warnings.........................................................127
DieselParticulateFilter(DPF)regenerationrequiredicon.............................................128
Highengineexhaustsystemtemperature........................................................................129
Emissiongreenhousegascomponentwarranty..............................................................130
I-Startsystem.......................................................................................................................131
I-Startsystem(continue)..................................................................................................132
I-Startsystemfailuredetection........................................................................................133
ARMS(AutomaticResetMainSwitch)..........................................................................135
I-Startsystempowerrelays..............................................................................................136
Batteriescharger..................................................................................................................137
Bulkchargetimeestimation............................................................................................138
Someadvicefordriving.........................................................................................................139
Safedriving..........................................................................................................................139
Economydriving..................................................................................................................140
Drivingincoldweather.......................................................................................................141
QRcodelabels.....................................................................................................................142
Ifsomethinghappens.............................................................................................................143
Assistanceandrescueonhighway.......................................................................................143
Safety...................................................................................................................................144
Iftheengineisnotworking.................................................................................................145
Punctures..............................................................................................................................147
Puncturedairbellows...........................................................................................................147
Towing.................................................................................................................................148
Towing(continue)............................................................................................................149
Bustowingconsiderations...............................................................................................150
Alternativetowingprocedure..............................................................................................151
Additionalredetectionsystem(multiplexed)....................................................................153
Releasingtheparkingbrake.................................................................................................154
Releasetheparkingbrakewithairfromthebustires......................................................154
Parkingbrakemechanicalreleasing.................................................................................155
Parkingbrakeondiscbrakesmechanicalreleasing.........................................................156
Changethebatteries.............................................................................................................157
Startingassistance................................................................................................................159
Jumpstartbatteriesprocedure.........................................................................................160

Jumpstartbatteriesprocedurewarnings..........................................................................161
Groundstudforjumpstartbatteries................................................................................162
Batteriescut-offswitch........................................................................................................163
Bulbreplacement.................................................................................................................165
Headlamps........................................................................................................................165
Xenonlights.....................................................................................................................166
Rearlights........................................................................................................................166
Licenseplatelighting.......................................................................................................167
Electricalfaultgenerallookup.............................................................................................168
Buselectricalcenter.........................................................................................................169
Chassiselectriccircuitrelays...........................................................................................170
Chassiselectriccircuitfuses............................................................................................173
Bodyelectriccircuitrelays..............................................................................................179
Bodyelectriccircuitfuses................................................................................................180
Fuseboxesinsidetothebatteriescompartments.................................................................182
Fusesandrelayselectricalboxinsidetotherighthandsidebatteriescompartment......183
Minifuseboxholderinsidetothelefthandsidebatteriescompartment........................186
Wheelsreplacement.............................................................................................................187
Sparewheel......................................................................................................................188
Recommendationstoavoidunnecessarytirewear..........................................................189
Recommendedtirepressures...........................................................................................190
Checkoftirewear............................................................................................................191
Technicaldata.........................................................................................................................196
Generaldimensions..............................................................................................................196
9700US/CAN(6x2only)................................................................................................196
Electricalsystemspecications...........................................................................................197
Bulbsforlightinglamps......................................................................................................198
Enginespecications...........................................................................................................199
Automaticgearboxspecications........................................................................................200
Transmissionratios..........................................................................................................200
Rearaxlespecications........................................................................................................201
Wheelsandtiresspecications............................................................................................202
Frontwheelsalignmentspecications.................................................................................203
DieselEmissionFluid(DEF)tankspecication..................................................................204
Vehicleidentication...........................................................................................................205
Busidenticationplate....................................................................................................206
VehicleIdenticationNumber(VIN)..............................................................................207
Engineidenticationlabels..............................................................................................208
Vehicleemissioncontrolinformationlabel.....................................................................209
I-Shifttransmissionidenticationplate(ifinstalled)......................................................210
Allisontransmission(identicationplate).......................................................................211
Rearaxleidenticationplate...........................................................................................212
Retarderidenticationplate(ifinstalled)........................................................................213
Serviceintervals...................................................................................................................214

Index........................................................................................................................................215

Safetyinformation
IMPORTANT:Beforedrivingthisvehicle,
becertainthatyouhavereadandthat
youfullyunderstandeachandeverystep
ofthedrivingandhandlinginformation
inthismanual.Becertainthatyoufully
understandandfollowallsafetywarnings.
ITISIMPORTANTTHA TTHE
FOLLOWINGINFORMATIONBE
READ,UNDERSTOODANDALW AYS
FOLLOWED.
Thefollowingtypesofadvisoriesareused
throughoutthismanual:
DANGER
Dangerindicatesanunsafepracticethat
couldresultinseriouspersonalinjuryor
death.Adangeradvisorybannerisin
whitetypeonablackbackgroundwitha
blackborder.
WARNING
Warningindicatesanunsafepracticethat
couldresultinpersonalinjury.Awarning
advisorybannerisinblacktypeonagray
backgroundwithablackborder.
CAUTION
Cautionindicatesanunsafepracticethat
couldresultindamagetotheproduct.A
cautionadvisoryisinblacktypeona
whitebackgroundwithablackborder.
Note:Noteindicatesaprocedure,practice,
orconditionthatmustbefollowedinorder
forthevehicleorcomponenttofunctionin
themannerintended.

Introduction1
Driver'sresponsibility
•Asthedriver,youareresponsiblefor
thesafetyandcomfortofthepassengers
duringthejourney.Therefore,donot
drivethebusbeforeyouhavereadthis
driver'smanual.Youmustbefamiliarwith
alltheindicatorsandwarninglightsand
knowwhattodoifsomethingunexpected
happens.
•Asthedriverofthevehicle,youshouldbe
awareofthevehicleweightandloading
capacity.Seeinstructionsonwarning
stickers,thevehicleregistrationbookand
ontheidenticationplate.
•Asthedriverofthevehicle,itisyour
responsibilitytoforeseeanyhazardsthat
couldthreatenyourpassengers.
•Itisalsoyourresponsibilitytoensure
thatallthesafetyequipmentofthebusis
inplace.Thereforecheckregularlythe
workingorderofsafetybelts,emergency
doorandwindowopening,doorsensitive
edges,reextinguishersandrstaid
equipment.
•Thebrakesonthebusareoperatedby
compressedair.Neverdriveiftheair
pressureistooloworifyoudiscoverother
problemswiththebrakes.
•Payattentiontoanysteeringfaults.The
vehiclecanbesteeredevenifthepower
steeringisnotworking,althoughthe
steeringwillbeheavy.
•Nevercrawlunderthebusifitissupported
bya“hydraulicjack”.Useapproved
vehiclesupportsorasolidpalletincaseof
puncturesorwheelchanges.
•Liftingdevicesandsupportsshouldstand
securelyonahorizontalsurface.The
wheelsthatarenottobeliftedshouldbe
blockedtoensurethatthevehiclewillnot
starttomove.
•Re-tightenthewheelnutsafter
approximately125mi(200km)ifthe
wheelshavebeenremoved.
•Tightenthewheelnutsevery6months
regardlessofwhetherthewheelshave
beenremovedornot.
•Followtherecommendedserviceand
maintenanceprogramtomaintainthebus's
conditionandsafety.
•Payattentiontoexhaustandfuelsmells.
Anyleaksshouldbetakencareof
immediatelyatthegarage.
•Thebustiresandrimsshouldbe
approvedfortheintendedloadand
speedinaccordancewithcurrentlegal
requirements.

2Introduction
Keys
Thefollowingkeysaredeliveredwiththe
bus:
1Ignitionkey.
2Exteriorandinteriorhatchesanddoors.
3Righthandsiderearservicehatchand
radiatorserviceaccesshatch.
Note:Theremaybealternativeversionsof
thekeys,dependingonthetypesoflocksthat
aretted.
W0089523
Note:Notethenumberoftheignitionkeyto
facilitateorderingofsparekeys.
T0013333

Introduction3
Keyandcylinderreplacement
Inthefollowingtableitsprovidethepart
numberofcylindersandkeysforreplacement.
KeyandCylinderReplacement
LocationPartNumber
Exteriorandinteriorhatchesanddoors.70348099(cylinder)
70364098(key).1
Ignitionkey.
8159908
(1ignitionlock+switch,2
doorlocks,2keys).
Righthandsiderearservicehatchandradiator
serviceaccesshatch.
70348255(cylinder)
70319047(key).
1Bothparts(cylinderandkey)mustbeordered.

4Introduction
Enteringthebus
Toopenthefrontservicedoorproceedas
follows:
•Turnthekeyinthelocktothehorizontal
position.
•Turntheknobtotheverticalposition.
•Pushthepneumaticdooropeningbutton.
Thebuttonforthepneumaticopeningofthe
rstdoorisplacedinthedoorhandle.
Note:Incaseoftotalorpartialemptyingof
thedoorpneumaticsystem,openthedoorby
pushingtherightsideofthedoor.
T8012405

Introduction5
Emergencystop
Anemergencyswitchislocatedontheleft
sideofthedashboard.Dependingonthe
marketspecication,theemergencyswitch
maydisconnectthebuselectricalpower
supply,cutOFFthefuelsupplyandactivate
thehazardwarninglights.
Note:Onlyusetheemergencycutoutinan
emergencysituation.
T0009170
Protectionagainstbatteriesdischarge
Inordertopreventbatterydischargewhilethe
busisstanding,theV olvo9700US/CANbus
isequippedwithanAutomaticResetMain
Switch(ARMS;seethefollowingsectionin
thismanual:“ARMS(AutomaticResetMain
Switch)”,page135)functionthatdisconnects
thesupplytomajorelectricalconsumerssuch
as:electricheaters,someexternallighting,
etc.
IftheignitionswitchisinpositionI+aclick,
powertotheseconsumersisswitchedoff
around120seconds(forStarterbatteriesit
is120secondsaftervoltageisbelow23.5V
andforConsumerbatteriesitis130seconds
aftervoltageisbelow23V).
Note:TurnOFFtheignitionswitchto
position0,eachtimethebusisoutofservice.
FormoreinformationaboutARMSfunction
refertothissectioninthismanual“I-Start
system”,page131and“ARMS(Automatic
ResetMainSwitch)”,page135.
Alsoseetheseparateoperatinginstructions:
“I-Start”.
T0014333

6Doorsandhatches
Doors
TheV olvo9700US/CANbusisequipped
withonesingle-leafdooropeningoutwards.
Thedoorisnormallyoperatedbypneumatic
cylinders.
Thedoormaybeequippedwithasystem
protectingpassengersfrombeingtrappedin
thedoorwayduringopeningorclosing,this
systemhassensorsmeasuringtheairpressure
inthedoorsystem.
Note:Inthecaseofexcessivedropofthe
doorpneumaticsystemairpressure,the
“Doorfailure”warninglamplightsinthe
lowerrightcornerofthebusinstrument
cluster.
T0012008

Doorsandhatches7
Openingthebusfrominside
Thereisabuttonfordooropeningonthe
righthandsideofthedriver'sdashboard.
Pushingthebuttoncausesthedoortoopen.
Thebuttonindicatorlampislitwhenthedoor
isopen.
CAUTION
Beforeclosingthedoorensurethatthere
arenopassengersstandinginthedoorway.
T3018176

8Doorsandhatches
Closingthebus
Toclosethebusproceedasfollows:
1Selectneutralpositiononthegearselector.
2Engagetheparkingbrake.
3Turnontheswitchthatactivatesthedoor
openingpush-buttoninthedoorhandle.
4Openthedoor.
5TurnOFFthepowersupplywiththe
ignitionkeyinposition0,toreferseethe
followingsectioninthismanual:“Ignition
switch”,page46.
6Leavethebusandclosethedoorusingthe
push-buttoninthedoorhandle.
7Lockthedoorwiththekey.
Note:Afterlockingthedoorwiththekey,
thepush-buttoninthedoorhandlebecomes
inactive.
Afterturningoffthepowersupplywiththe
ignitionswitch,thelightabovetheentrance
doorremainsonforabout90seconds.
Ifthebuttonactivatingthebuttoninthe
handleforopeningthedoorisnotswitched
on,inordertoenterthebusagain,the
emergencyvalvemustbeused.
T5014881
Parkingbrakelevercontrol.
T1008555
Buttonforoutsideopeningoftheservice
door.