WaterLogic WL100 Operating instructions

WL100ManualPage64Revision:1‐14‐2019
HOTWATERTROUBLESHOOTINGINDEX
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1. Hot Water is not Hot 85°C ± -15°C (185° ± 5° F)
Also includes related instructions for:
 Programming - Disabling Energy Saving Sleep Mode
 Resetting the Hot Tank Overload or High Limit Safety
 Programming - Changing Hot Water Mode to Ambient Water
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
1. HotWaterisnotHot85°C±‐15°C(185°±5°F)
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TheHotTemperaturesetpointis85°C(185°F)andiscontrolledbyathermostatonthesideof
theHotTank.

ThereisaresettableoverloadorhighlimitsafetyabovethethermostatonthesideoftheHot
Tankthatwilltriptopreventdamagetotheunitifthetankisdryheated(turnedonwithout
waterinit).

TheWL100WaterTreatmentSystemisprogrammabletomakeCold/Ambientwater–referto
DisablingSleepModeinstructionsincludedfurtherbelowinthisTroubleshootingSection.

TheWL100WaterTreatmentSystemdoesNOThaveExtraHotcapabilityandthemaximumhot
temperatureis87°C(189°F).

Ittypicallytakes10minutesforthe500Wtoheatthe1.6Liter(0.4Gallon)ofroomtemperature
(ambient)watertothe85°C(185°F)setpoint.

PossibleReason Solution
NopowertoHeaterelements
CheckthattheRedHeaterandCompressorswitchis
on.

TurnRedHeaterandCompressorSwitchon.
I=ON
Isunitinsleepmode?
Ifnowaterhasbeendispensedfor3ormorehours,unitgoesinto
sleepmode.Dispensehotwater,wait5minutes,check
temperature.

Ifunitstilldoesnotheatproceedto“NopowertoHeater
elements”below.

IfunitdoesheatbutyouwouldliketoDisableSleepMode,refer
totheinstructionsincludedfurtherbelowinthisTroubleshooting
Section

WL100ManualPage65Revision:1‐14‐2019
HotTankOverloadTripped
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Overloadisasafetyfeatureto
ensurethetankdoesnot
overheat.
Overloadwill“click”whenpushed.Theoverloadisautomatically
resetwhenpressed.
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SeeResettingtheHotTankOverloadorHighLimitSafety
Instructionsthatareincludedfurtherbelowinthis
TroubleshootingSection
EnergySaverPCBRelayBoard
ConnectorBad
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Inspectconnectorfordiscoloration.
Ifthereisnodiscoloration,contactWaterlogic
TechnicalDepartment.
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Thermostatoroverload
“open”onHotTank
TurnPoweroff.CheckOHM’sresistanceacrossterminalsoneach
ThermostatandOverloadseparately.

GoodcomponentswillindicateaclosedcircuitorzeroOHM’son
themeter.

Replacecomponentsasnecessary.
Looseorimproperly
connectedwire(s)tothe
heatingelement/HotTank.
VisuallyinspectwireleadsgongtotheHotTank;confirmproper
connectionstotheheatingelements.

HotTanklifeis3‐5yearsdependingonusage,dependingon
usage.
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*Typically,dealersswapouttheHotTankatsite,takebacktothe
shoptorepair.
HeatingCoilNotWorking
TurnPoweroff;DrainHotTank;Usemulti‐metertocheckHeater
elementforapproximately26OHM’sresistance.
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HotTankmustbeemptyifyouarecheckingforcontinuity.
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ReplaceHotTankasnecessary.
ImproperJumperSettings
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Theunithasbeenchangedtoacold/ambientsetting(JP9hasbeen
movedfromPin1andPin2).
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VerifythatJumperPinsarelocatedproperlyforHotWaterOption.
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SeeChangingHotWaterModetoAmbientWaterInstructions
includedfurtherbelowinthisTroubleshootingSection
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WL100ManualPage66Revision:1‐14‐2019
PROGRAMMING“DISABLINGENERGYSAVINGSLEEPMODE”
AllWL100WaterTreatmentSystemscomefromthefactorywithEnergySavingSleepMode
engagedtomeettheEnergyStarCertificationrequirements.EnergyStarSleepModedisables
theHeaterCircuitifthehotdispensehasnotbeenusedfor3hours.
Selectinganybutton"wakesup"theWL100WaterTreatmentSystemandturnstheHeater
circuitbackon.TheHotTankwilltypicallytakelessthan10minutestoheatthewaterfrom
ambienttothe85°C(185°F)setpoint.
UnplugPowerCordandremoveTopCovertoaccessEnergySaverPCB.

ENERGYSAVINGSLEEPMODE
ON OFF
PCBJumperJP7(PinNumbers1and2)
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PCBJumperJP7(PinNumbers2and3)

EnergySaverPCB–PN20‐0075–FactoryPNEN‐6131
JP7
1 2 3
JP7PINNUMBERS
1 2 2 3

WL100ManualPage67Revision:1‐14‐2019
RESETTINGTHEHOTTANKOVERLOADORHIGHLIMITSAFETY
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 
1. RedCompressor/HeaterSwitchmustbeintheO=OFFposition
2. UnplugthePowerCordfromrearofunit.
3. RemovetheLowerFrontPanelofunitbyremovingthePhillipsheadscrewsunderneath
theLowerFrontPanel.
4. LocatetheProtectiveMetalBoxontherearoftheHot
Tank.AsyoulookthroughtheCondensercoilsonthe
rearoftheunit,youwillseetheHotTanklocatedon
theright‐handside.
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5. FromthefrontoftheWL100WaterTreatmentSystem,
reachupbehindtheHotTankandtakeholdofthe
ProtectiveMetalBoxcoveringtheThermostatand
overloadontheHotTank.
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TherearenutsthatsecuretheProtectiveMetalBoxto
theHotTank,arelooseenoughtoallowyoutoremove
theProtectiveMetalBox.
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Ifthenutsonthemetalboxaretootight,loosenthe
nutssecuringtheHotTanktotheUpperBaseofthe
WL100WaterTreatmentSystemunitandlowerthe
HotTanksoyoucanremovetheProtectiveMetalBox.



WL100ManualPage68Revision:1‐14‐2019
6. Fordemonstrativepurposes,photosbelowhaveloweredtheHotTankfromtheunit.
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Presstheresetbutton
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7. ReattachtheProtectiveMetalBoxbydepressingthetop
flapoftheProtectiveMetalBoxsoitsnapsbackintoits
originalpositionontheHotTank. 
8. ReplacetheLowerFrontPanel.
9. PluginthePowerCord.
10. TurnontheRedCompressor/HeaterSwitchI=ONposition

TheHotandColdTanksmustbefilledwithwaterBEFOREturningonthe
RedHeaterandCompressorSwitch.

11. Verifythecoolerisfullyoperationalbeforeinstallingitatthecustomers’site.



WL100ManualPage69Revision:1‐14‐2019
PROGRAMMING“CHANGINGHOTWATERMODETOAMBIENTWATER“

TheWL100WaterTreatmentSystemcomeswithsettoHot/Cold,whichcanbechangedto
Ambient/Coldsettings.OntheEnergySaverPCB,movetheJumperonJP9fromPins1and2to
Pins2and3.

UnplugPowerCordandremoveTopCovertoaccessEnergySaverPCB.

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

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HotandCold(FactorySettings) AmbientandCold
PCBJumperJP9(PinNumbers1and2)



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
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
PCBJumperJP9(PinNumbers2and3)

EnergySaverPCB–PN20‐0075–FactoryPNEN‐6131
JP9
1 2 23
JP9PINNUMBERS
123