Welcare WET100 Instruction Manual

Read Instructions Carefully Before Use
Model: WET100
Instruction Manual &
Warranty Information
EAR AND OBJECT
TEMPERATURE DETECTION
SECOND
READING
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2. Welcare Ear Thermometer
Model: WET100
Thank you for purchasing this
Welcare Ear Thermometer.
Please keep this instruction manual in a safe place
where it is readily available.
Note: The illustrations in this manual may differ slightly
from the product itself.
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Instruction Manual & Warranty Information 3.
Contents
Important Safety Information.......................................... 4
Features ........................................................................ 6
Package Contents.......................................................... 6
Before Using the Ear Thermometer ................................ 6
Components ................................................................. 7
LCD Display ................................................................... 7
Backlight Screen............................................................ 8
Using the Ear Thermometer ........................................... 9
Switching between °C and °F ........................................ 9
Setting the Time & Date................................................. 9
Turn Sound “ON” or “OFF” ........................................... 11
Change to Ear Mode or Object Mode............................ 11
Reset Parameter Format .............................................. 11
Probe Cover Detection and Eject Function.................... 12
Measuring Ear Temperature ......................................... 13
Fever Alarm ................................................................. 14
Measuring Object Temperature .................................... 14
Memory Function......................................................... 15
Replace the Battery ..................................................... 16
Replacement Accessories ............................................ 16
Cleaning and Maintenance .......................................... 17
Storage........................................................................ 18
Troubleshooting ........................................................... 18
Specications .............................................................. 20
Product Warranty ......................................................... 22
Warranty Form............................................................. 25
Disposal....................................................................... 28
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4. Welcare Ear Thermometer
Important Safety
Information
Read this section thoroughly before using the
product.
Please ensure you observe the safety
instructions to avoid accidents, injury and damage.
Intended purpose
The Infrared Welcare Ear Thermometer is intended to
be used for the intermittent measurement of human body
temperature via the ear canal by people of all ages.
This thermometer is intended for home use only.
This product is not intended for use by persons (including
children) with limited physical, sensory, or mental abilities
or lacking experience and/or knowledge, unless they are
supervised by a person responsible for their safety or have
received and understand the instructions/safety warnings
for use of the product from this person in advance.
Safety Warnings
• It is recommended to use this unit with a Welcare Ear
Thermometer Probe Cover for hygiene purposes.
• DO NOT forcibly insert the probe into the ear.
• If you feel any discomfort such as a pain during the
measurement, stop using the product immediately.
• DO NOT use this product if suffering from an ear disease
such as otitis externa or otitis media. It may worsen the
condition.
• DO NOT use this product when the external auditory
canal is wet, such as after swimming or taking a bath.
It may injure the external auditory canal.
• Conducting self-diagnosis based on the measurement
results and/or treatment can be dangerous. Please follow
the instructions of your doctor.
• If the ear is cold, wait until the ear is warmed up before
taking a temperature measurement.
• To avoid inaccurate readings, always attach a new,
clean probe cover for each temperature reading. Correct
measurement result may not be obtained if dirty probe
covers are used.
• DO NOT use a probe cover after someone else has used
it. This can lead to cross infection.
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Instruction Manual & Warranty Information 5.
Important Safety Information - continued
• For persons wearing hearing aids or earplugs, remove
the device and wait 20 minutes prior to taking a
temperature.
Warnings
• Proper installation of the probe cover ensures accurate
measurements.
• If device is accidentally used without a probe cover, clean
the probe as per cleaning instructions.
• The probe window must be kept clean, dry, and
undamaged to ensure accurate readings
• DO NOT attempt measurements when the thermometer
is wet, as inaccurate readings may result.
• If there is any temperature difference between the places
where the unit is stored and where you are going to take
the measurement, leave the unit in the room where the
unit is going to be used for more than thirty minutes
to allow it to reach room temperature before the rst
measurement.
• DO NOT touch the infrared sensor with a nger or
breathe on it. The probe is the most delicate part of the
thermometer. Use with care when cleaning the lens to
avoid damage.
• DO NOT attempt to open or disassemble the product.
• DO NOT let children play with the product - it is not
a toy.
• Contains small parts that may cause a choking hazard.
Keep children away from packaging, product, and its
components.
• In an emergency case, if a child swallows a battery or a
probe cover, immediately consult with a doctor.
• DO NOT throw batteries into a re. The battery may
explode.
• Remove battery from the device when not in operation
for a long time to prolong the battery life.
• DO NOT put the thermometer in direct sunlight or
expose to extreme temperatures.
• During a measurement, ensure that no mobile phone or
any other electrical devices that emit electromagnetic
eld is within 30cm of this device. This may result
in incorrect operation of the device and/or cause an
inaccurate reading.
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6. Welcare Ear Thermometer
Features
• Fast & Accurate 1 Second Reading - ˚C or ˚F
• High Fever Alarm
• 30 Memory
• Colour Fever Indicator (Green, Yellow or Red)
• Ear & Object Temperature Detection
• Real Time Clock
• 15 Hygienic Disposable Probe Covers included
• Probe Cover Detection & Probe Eject Function
• BPA & Latex Free
Package Contents
• 1 x Welcare Ear Thermometer
• 1 x Packet of Probe Covers (15pc)
• 1 x User Manual & Warranty Information
• 2 x AA Batteries
Before Using the
Ear Thermometer
• Carefully remove all packaging materials and keep the
enclosed documents in a safe place.
• Keep the packaging, product, and its components out of
reach of children.
• Check the product is intact. DO NOT use if broken.
If any abnormalities are detected, please contact our
service centre:
In Australia - 1800 807 464
In New Zealand - 0800 523 583
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Instruction Manual & Warranty Information 7.
Components
A. Probe Cover (disposable)
B. Probe
C. Test Button
D. ON\OFF Button
E. Battery Cover
F. SET Button
G. Probe Eject Button
LCD Display
D
F
E
G
B
A
C
Date & Time
Unit sign: ˚C or ˚F
Temperature
indicator
Temperature result
Low voltage sign
Memory mode
Sound symbol
Object
Temperature mode
Ear
Temperature mode
Probe Cover symbol
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8. Welcare Ear Thermometer
Backlight Screen
Ear mode
Note: The display will light-up GREEN for 3 seconds when
the unit is ready for measurement.
Once the measurement is taken:
Normal Fever
The display will light-up GREEN for
3 seconds with a happy face when a
measurement is completed with
a reading less than 37.3˚C.
Elevated Fever
The display will light-up YELLOW for 3
seconds with a happy face when a
measurement is completed with a reading
less than 37.8˚C but higher than 37.3˚C.
High Fever
The display will light-up RED for 3
seconds with a sad face when a
measurement is completed with a reading
equal to or higher than 37.8˚C.
Object mode
Note: The display screen will light up GREEN for 3 seconds
when the unit is ready for measurement.
Once the OBJECT measurement is completed, the unit will
illuminate GREEN for 3 seconds.
PM
PM
PM
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Instruction Manual & Warranty Information 9.
Using the
Ear Thermometer
When using the thermometer for the rst time, please set
the parameters of the thermometer as per the following
instructions.
• Insert the 2 AA batteries into the unit (see p16)
Note: The use of temperature readings for self-diagnosis
is dangerous. Consult with a doctor for the interpretation of
results. Self-diagnosis may lead to the worsening of medical
conditions.
Switching between
°C and °F
• °C will appear on the display
• Press Button to select and choose the desired
mesurement unit either °C or °F and press SET button.
Setting the Time & Date
The 24H time format gure will appear on the display.
The device can display the time as either an AM/PM
(12-hour) or a 24:00 (24-hour) format.
Set the Time Format
Press and release Button to select the format.
With the preferred time
format on the display,
press SET Button, the
Hour gure is ashing
automatically.
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10. Welcare Ear Thermometer
Set the Time and Date Format - continued
Set the hour
Press and release the Button to
advance one hour until the correct hour
appears.
After the hour is set, press SET
Button, the Minute gure is ashing
automatically.
Set the minute
Press and release the Button to
advance one minute until the correct
minute appears.
After the minute is set, press SET
Button, the Year gure
is ashing automatically.
Set the Date Format
Set the year
Press and release the Button to
advance one year until the correct year
appears.
After the year is set, press SET Button,
the Month gure will appear.
Set the month
Press and release the Button to
advance one month until the correct
month appears.
After the month is set, press SET
Button, the Date gure is ashing
automatically.
Set the day
Press and release the Button to
advance one day until the correct month
appears.
After the day is set, press SET Button to
exit the setting mode.
Note: Once the date is set, the unit will turn off
automatically.
Note: If an Error occurs during setup, press SET repeatedly
until the screen switches off and press the SET Button for
5 seconds.
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Instruction Manual & Warranty Information 11.
Turn Sound “ON” or “OFF”
While the device is on, press the SET Button once quickly to
turn the sound ON or OFF.
The chosen mode icon will appear on the screen:
Sound ON
Sound OFF
Change to Ear Mode or
Object Mode
Remove Probe Cover form the probe. Press and hold the
SET Button for approximately 3 seconds to switch between
Ear Mode and Object Mode .
The chosen mode icon will appear on the screen:
Object Mode
Ear Mode
Note: The unit will always default to Ear Mode when
turned on.
Note: The unit will only switch to Object mode if NO probe
cover is present.
Reset Parameter
Format
• Press the Button to turn unit OFF.
• Press SET button for 5 seconds to turn the unit ON.
• Follow the Using the Ear Thermometer instructions
(see p9-10) steps to reset °C and °F, Time and Date
Format
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12. Welcare Ear Thermometer
Probe Cover Detection
and Eject Function
The thermometer can be used with or without a
probe cover, however for hygiene purposes it is
recommended to use a probe cover in ear mode.
To ensure accurate readings, make sure a new, clean probe
cover is in place before each measurement.
Place a new probe cover over the probe rmly; making
sure the probe and the inner portion of the probe cover ts
securely, and the probe is covering the connection ring and
“RED” Micro Switch. (see below illustration).
When the probe cover is
installed correctly the
icon will appear on the
LCD screen.
To release the probe cover,
gently press the
Probe Eject Button.
RED Micro Switch
Probe Eject Button
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Instruction Manual & Warranty Information 13.
Taking a Measurement - continued
Measuring Ear
Temperature
Ensure the ear canal is clean and free from earwax build-up
and any obstruction before taking a measurement to ensure
accurate readings.
Press the button. The display is activated to show all
segments on the LCD screen
After self-checking the icon
appears on the display screen with
2 beeps and is ready to start a new
measurement.
The Thermometer is ready for testing
once the Ear icon displays on the
LCD screen.
The unit will always default to Ear Mode when turned ON.
Note: If error message appears, the thermometer is not
ready for measurement.
• Gently pull the ear back to straighten the ear canal and
snugly position the probe into the ear canal, aiming
towards the membrane of the eardrum to obtain an
accurate reading.
• When using the thermometer on a person OVER the age
of 1 year old, pull the ear back making sure the sensor
faces the eardrum. (See gure A.)
• When using the thermometer on infants UNDER age 1
year old, pull the ear up making sure the sensor faces
the eardrum see gure (See gure B.)
(gure A.) (gure B.)
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14. Welcare Ear Thermometer
Measuring Ear Temperature - continued
Press the TEST Button once to start the measurement.
1 “beep” will sound for approximately 1 second and the
temperature will be displayed on the LCD screen.
After approximately 5 seconds, another 2 “beeps”
will sound, and the Ear icon will appear ready for
consecutive readings.
A waiting period of 20 seconds between testing is
recommended to avoid excessive cooling of the skin.
Press the Button to turn the unit off. The Thermometer
will automatically shut down after 1 minute of inactivity.
Note: It is recommended that you measure 3 times in the
same ear. If the 3 measurements are different, select the
highest temperature.
Fever Alarm
If the thermometer detects a body temperature 37.8°C or
above, three short “beeps” sound and will follow with one
long “beep” to warn the user of potential fever.
Measuring Object
Temperature
• Eject the probe cover.
• Press the Button.
• Press and hold the SET Button for approximately 3
seconds to switch to Object Mode.
• Aim the thermometer at the centre of the object you
want to measure with a distance of 1 to 2 cm.
• Press the TEST Button once to take the
measurement.
• 1 “beep” will sound for approximately 1 second and the
temperature will be displayed on the LCD screen.
• After approximately 5 seconds, another 2 “beeps” will
sound, and the Object icon will appear ready for
consecutive readings.
Note: This object mode shows the actual, unadjusted
surface temperatures, which is different from the body
temperature.
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Instruction Manual & Warranty Information 15.
Memory Function
The Memory Mode can be accessed either in Ear Mode
or Object Mode.
When the thermometer has been turned
on and testing complete, press, and hold
the Button for three seconds. The
letters MEM will appear at the bottom of
the display. (left).
Each time the Button is pressed,
the screen displays past readings that
correspond with a number 1-30.
(left).
–The number 1 reects the most recent reading, while
the number 30 reveals the oldest reading stored in
memory.
–The thermometer will automatically memorize the last
30 temperature readings.
–Each memory also records the measurement, date,
time, and mode icon.
When in Memory Mode, the user can press the TEST
Button to take new measurements.
To turn the unit OFF when in Memory Mode, press
and hold the Button for approximately 3 seconds.
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16. Welcare Ear Thermometer
Important Safety Information - continued
Replace the Battery
Replace battery when appears in the bottom of LCD
display. (gure C.)
• Open the battery cover using a tool such as a pen or
blunt knife.
• Slide the battery cover down as shown below. (gure D.)
• Remove the battery and install 2 new AA alkaline
batteries as shown below. (gure E.)
• Clip the battery cover back on.
NOTE: To protect the environment, discard the used
batteries in accordance with local regulations.
Replacement Accessories
Replacement accessories can be purchased online or by
contacting us directly:
Australia: 1800 807 464 www.welcare.com.au
New Zealand: 0800 523 583 www.jadavey.co.nz
Part Code Part Name
WET01-60 Welcare Ear Thermometer Probes
(60PK)
(gure E.)
(gure D.)
(gure C.)
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Instruction Manual & Warranty Information 17.
Cleaning and
Maintenance
If device is accidentally used without a probe cover, clean
the probe as follows:
–Use a cotton swab with the Alcohol (70%
concentration) to clean the lens (on the inside of the
probe).
• To safely clean the probe window, gently wipe its surface
with a cotton swab slightly moistened with isopropyl
alcohol and immediately wipe dry with a clean cotton
swab.
• After cleaning, allow at least 5 minutes drying time
before taking temperatures.
• Use a soft, dry cloth to clean the thermometer display
and exterior.
• Do not submerge the thermometer in water.
• Periodic cleaning and disinfection of the device following
use to prevent patient cross infection.
• Use a soft cloth slightly moistened with a 75% isopropyl
alcohol solution to disinfect the thermometer and probe.
• Do not use abrasive cleaners.
• The probe is the most delicate part of the thermometer.
Use with care when cleaning the lens to avoid damage.
Note: Do not use any chemical other than isopropyl alcohol
to clean the probe window.
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18. Welcare Ear Thermometer
Important Safety Information - continued
Storage
• Place the thermometer back into the original packaging
after use.
• Store the thermometer and probe covers in a dry
location, free from dust and contamination and away
from direct sunlight.
Troubleshooting
Error
Code Problem Solution
Er 1
Measurement
taken before the
thermometer is ready
Take a measurement
until appears on
the display.
Er 2
The ambient
temperature is not
within the range
between 10°C and
40°C (50°C~104°C).
If the thermometer is
stored in a signicantly
different environment
than testing location,
place it in the
testing location for
approximately 30
minutes prior to use.
Er 3
The thermometer is
placed incorrectly in
the ear.
Read Measuring
Ear Temperature
on page 13. Take
a new temperature
measurement.
Er 4
The thermometer
showing a rapid
ambient temperature
change.
Allow the thermometer
to rest in a room for
at least 30 minutes at
room temperature:
between 10°C and
40°C (50°F~104°F)
Er 5
The thermometer
is not functioning
properly.
Remove the batteries,
wait for 1 minute
and repower it. If the
message reappears,
contact the retailer for
service.
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Instruction Manual & Warranty Information 19.
Troubleshooting - continued
Error
Code Problem Solution
Er 6
In object temperature
mode, measurement
is being taken with
probe cover on the
device.
Remove probe cover
in object temperature
mode.
Hi
In Ear mode:
Temperature taken is
higher than 43.0°C
(109.4°F).
In Object mode:
Temperature taken
is higher than 100°C
(212°F).
Read Temperature
Taking on page 8
thoroughly, then check
the integrity of the
probe cover and take
a new temperature
measurement.
Lo
In Ear mode:
Temperature taken
is lower than 32.0°C
(89.6°F).
In Object mode:
Temperature taken
is lower than 0°C
(32°F).
The thermometer’s
battery is low.
Replace with two
new alkaline batteries
size AA.
If the problem is not solved by the troubleshooting guide or
you have any queries, please contact our service centre:
In Australia - 1800 807 464
In New Zealand - 0800 523 583
DO NOT attempt to open or repair the product yourself
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20. Welcare Ear Thermometer
Specications
Model Name Welcare Ear Thermometer
Model Code WET100
Colour White
Measuring Range Ear mode: 32.0°C~43.0°C
(32°F~212°F)
Object mode: 0°C~100°C
(32°F~212°F)
Measuring Site Ear canal (Ear Mode)
Reference body site Oral (This thermometer converts
the ear temperature to reference
body site display its “oral
equivalent.”)
Operation Mode Ear mode (Adjust mode)
Laboratory Accuracy Ear mode:
±0.2°C (0.4°F) during
35.5°C~42.0°C
(95.9°F~107.6°F)
at 15°C~35°C (59.0°F~95.0°F)
operating temperature range
±0.3°C (0.5°C for other
measuring and operating
temperature range
Object mode: ±4% or
±2°C(4°F) whichever is greater
Display Resolution 0.1°C or 0.1°F
Measure Time Approximately one second
Clinical Accuracy Clinical bias:
0.08°C (0.14°F)
Clinical repeatability: 0.13°C
(0.23°F)
Limits of agreement: 0.73°C
(1.31°F)
Shock Withstands a drop of 3 feet
Dimension 146.4*37.6*57mm
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