Welcare WET100 Instruction Manual

Read Instructions Carefully Before Use
Model: WET100
Instructions for Use &
Warranty Information
EAR AND OBJECT
TEMPERATURE DETECTION
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2. Welcare Ear Thermometer
Model: WET100
Thank you for purchasing this
Welcare Ear Thermometer.
Please keep these instructions for use in a safe place where
they are readily available.
Note: The illustrations in these instructions for use may differ
slightly from the product itself.
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Instructions for Use & Warranty Information 3.
Contents
Important Safety Information.......................................... 4
Features ........................................................................ 6
Package Contents ......................................................... 6
Before Using the Ear Thermometer ............................... 6
Components ................................................................. 7
LCD Display ................................................................... 7
Backlit Screen .............................................................. 8
Using the Ear Thermometer .......................................... 9
Setting Parameters ........................................................ 9
Resetting Parameters................................................... 11
Turn Sound “ON” or “OFF” ........................................... 11
Change to Ear Mode or Object Mode............................ 11
Probe Cover Detection and Eject Function.................... 12
Measuring Ear Temperature ......................................... 13
Fever Alert ................................................................... 14
Measuring Object Temperature .................................... 14
Memory Function......................................................... 15
Replace the Battery ..................................................... 16
Replacement Accessories ............................................ 16
Cleaning and Maintenance .......................................... 17
Storage ....................................................................... 17
Troubleshooting ........................................................... 18
Electromagnetic Compatibility Information ................... 20
Specifications .............................................................. 21
Product Warranty ......................................................... 23
Warranty Form............................................................. 25
Symbol Explanation ..................................................... 27
Disposal....................................................................... 28
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4. Welcare Ear Thermometer
Important Safety Information
Read this section thoroughly before using the product.
Please ensure you observe the safety instructions to
avoid accidents, injury and damage.
Intended purpose
The Infrared Welcare Ear Thermometer is intended to be used for
the intermittent measurement of human body temperature via the
ear canal by people of all ages.
Limitations
This unit is intended for home use only.
Contraindications
This product is not intended for use by persons (including children)
with limited physical, sensory, or mental abilities or lacking
experience and/or knowledge, unless they are supervised by a
person responsible for their safety or have received and understand
the instructions/safety warnings for use of the product from this
person in advance.
• DO NOT use this product if suffering from an ear disease such
as otitis externa or otitis media. It may worsen the condition.
Safety Warnings
• DO NOT let children play with the unit - it is not a toy.
• Contains small parts that may cause a choking hazard. Keep
children away from packaging, product, and its components.
• In an emergency case, if a child swallows a battery or a probe
cover, immediately consult with a doctor.
• It is recommended to use this unit with a Welcare Ear
Thermometer Probe Cover for hygiene purposes and accurate
temperature readings.
• DO NOT forcibly insert the probe into the ear.
• If you feel any discomfort such as a pain during the
measurement, stop using the product immediately.
• DO NOT use this product when the external auditory canal is
wet, such as after swimming or taking a bath.
It may injure the external auditory canal.
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Instructions for Use & Warranty Information 5.
Important Safety Information - continued
• Conducting self-diagnosis based on the measurement
results and/or treatment can be dangerous. Please follow the
instructions of your doctor.
• If the ear is cold, wait until the ear is warmed up before taking
a temperature measurement.
• To avoid inaccurate readings, always attach a new, clean probe
cover for each temperature reading. Correct measurement
results may not be obtained if dirty probe covers are used.
• To avoid inaccurate readings, always ensure the probe window
is clean and free of any wax build-up.
• DO NOT use a probe cover after someone else has used it.
This can lead to cross infection.
• For persons wearing hearing aids or earplugs, remove the
device and wait 20 minutes prior to taking a temperature.
• Proper installation of the probe cover ensures accurate
measurements.
• If the unit is used without a probe cover, clean the probe as
per cleaning instructions.
• The probe window must be kept clean, dry, and undamaged
to ensure accurate readings
• DO NOT attempt measurements when the unit is wet, as
inaccurate readings may result.
• If there is any temperature difference between the places
where the unit is stored and where you are going to take the
measurement, leave the unit in the room where it is going to
be used for more than thirty minutes to allow it to reach room
temperature before the first measurement.
• DO NOT touch the infrared sensor with a finger or breathe on it.
The probe is the most delicate part of the unit. Use care when
cleaning the lens to avoid damage.
• DO NOT attempt to open or disassemble the product.
• DO NOT throw batteries into a fire. The battery may explode.
• Remove battery from the unit when not in operation for a long
time to prolong the battery life.
• DO NOT put the unit in direct sunlight or expose to extreme
temperatures.
• During a measurement, ensure that no mobile phone or any
other electrical devices that emit electromagnetic field is within
30cm of the unit. This may result in incorrect operation of the
unit and/or cause an inaccurate reading.
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6. Welcare Ear Thermometer
Features
• Fast & Accurate 1 Second Reading - ˚C or ˚F
• Fever Alert
• 30 Memory
• Colour Fever Indicator (Green, Yellow or Red)
• Ear & Object Temperature Detection
• Real Time Clock
• 15 Hygienic Disposable Probe Covers included
• Probe Cover Detection & Probe Eject Function
• BPA Free
Package Contents
• 1 x Welcare Ear Thermometer
• 1 x Packet of Probe Covers (15pc)
• 1 x Instructions for Use & Warranty Information
• 2 x AA Batteries
Before Using the
Ear Thermometer
• Carefully remove all packaging materials and keep the enclosed
documents in a safe place.
• Keep the packaging, product, and its components out of reach
of children.
• Check the product is intact. DO NOT use if broken.
If any abnormalities are detected, please contact our service
centre:
In Australia - 1800 807 464
In New Zealand - 0800 523 583
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Instructions for Use & Warranty Information 7.
LCD Display
Components
A. Probe Cover (disposable)
B. Probe
C. Test Button
D. ON/OFF Button
E. Battery Cover
F. SET Button
G. Probe Eject Button
G
B
A
E
D
F
C
Date & Time
Unit Sign: ˚C or ˚F
Temperature Indicator
Temperature Result
Low Voltage Sign
Memory Mode
Sound Symbol
Object
Temperature Mode
Ear
Temperature Mode
Probe Cover Symbol
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8. Welcare Ear Thermometer
Backlit Screen
Ear Mode
Note: The display will light-up GREEN for 3 seconds when the unit
is ready for measurement.
Once the measurement is taken:
Normal
The display will light-up GREEN for 3 seconds
with a happy face when a measurement is
completed with a reading less than 37.3˚C.
Elevated
The display will light-up YELLOW for 3 seconds
with a happy face when a measurement is
completed with a reading less than 37.8˚C but
higher than 37.3˚C.
High
The display will light-up RED for 3 seconds with a
sad face when a measurement is completed
with a reading equal to or higher than 37.8˚C.
Object Mode
Note: The display screen will light up GREEN for 3 seconds when
the unit is ready for measurement.
Once the OBJECT measurement is completed, the unit will
illuminate GREEN for 3 seconds.
PM
PM
PM
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Instructions for Use & Warranty Information 9.
Using the Ear Thermometer
When using the thermometer for the first time, please set the
parameters of the unit as per the following instructions.
• Insert the 2 x AA batteries into the unit (see p16)
Note: The use of temperature readings for self-diagnosis is
dangerous. Consult with a doctor for the interpretation of results.
Self-diagnosis may lead to the worsening of medical conditions.
Setting Parameters
Step 1.
Setting the Unit of Measure °C or °F
°C will appear on the display automatically once the batteries are
installed in the unit.
Press and release Button to
select the desired measurement
unit, either °C or °F and press
SET button.
Step 2.
Setting the Time & Date
The 24H time format figure will now appear on the display.
The device can display the time as either an AM/PM (12-hour)
or a 24:00 (24-hour) format.
Set the Time Format
Press and release Button to select the format.
With the preferred time format
on the display, press SET
Button, the Hour figure is
flashing automatically.
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10. Welcare Ear Thermometer
Setting the Time & Date - continued
Set the hour
Press and release the Button to advance
one hour until the correct hour appears.
After the correct hour is reached, press the
SET Button, the minute figure is now flashing
automatically.
Set the minute
Press and release the Button to advance
one minute until the correct minute appears.
After the correct minute is reached, press the
SET Button, the year figure is now flashing
automatically.
Set the Date Format
Set the year
Press and release the Button to advance
one year until the correct year appears.
After the correct year is reached, press the
SET Button, the month figure is now flashing
automatically.
Set the month
Press and release the Button to advance
one month until the correct month appears.
After the correct month is reached, press the
SET Button, the day figure is now flashing
automatically.
Set the day
Press and release the Button to advance
one day until the correct day appears.
After the correct day is reached, press the
SET Button to exit the setting mode.
Note:
Once the date is set, the unit will turn off automatically.
Note: If an Error occurs during setup, press SET repeatedly until
the screen switches off and press the SET Button for 5 seconds
to start again.
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Instructions for Use & Warranty Information 11.
Resetting Parameters
Resetting the Unit of Measurement °C or °F
• When the unit is turned off, press and hold the SET Button for
5 seconds.
• A beep will sound and the last measurement unit ºC or ºF will
appear on the screen.
• Press and release Button to select the desired measurement
unit, either °C or °F and press SET Button.
Resetting the Time & Date
• Continue to follow Step 2. (pages 9-10) “Set the Time Format”
and “Set the Date Format”.
Turn Sound “ON” or “OFF”
While the device is on, press the SET Button once quickly to turn
the sound ON or OFF.
The chosen mode icon will appear on the screen:
Sound ON Sound OFF
Change to Ear Mode
or Object Mode
Remove Probe Cover form the probe. When the unit is turned ON,
press and hold the SET Button for approximately 5 seconds.
The chosen mode icon will appear on the screen:
Object Mode Ear Mode
Note: The unit will always default to Ear Mode when turned on.
Note: The unit will only switch to Object mode if NO probe cover
is present.
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12. Welcare Ear Thermometer
Probe Cover Detection
and Eject Function
The unit must always be used with a probe cover to ensure
accurate temperature readings in Ear Mode. It is recommended to
use a new probe cover for each measurement.
Note: Not using a probe cover during Ear Mode temperature
readings can result in inaccurate readings due to wax build-up on
the probe window.
Place a new probe cover over the probe firmly; making sure the
probe and the inner portion of the probe cover fits securely, and the
probe is covering the connection ring and “RED” Micro Switch.
(see below illustration).
When the probe cover is
installed correctly the
icon will appear on the
LCD screen.
To release the probe
cover, gently press the
Probe Eject Button.
RED Micro Switch
Probe Eject Button
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Instructions for Use & Warranty Information 13.
Taking a Measurement - continued
Measuring Ear Temperature
Ensure the ear canal is clean and free from earwax build-up and
any obstruction before taking a measurement to ensure accurate
readings.
Press the button. The display is activated to show all segments
on the LCD screen.
After self-checking the icon appears on the
display screen with 2 beeps and is ready to start
a new measurement.
The unit is ready for testing once the Ear icon
displays on the LCD screen.
The unit will always default to Ear Mode when turned ON.
Note: If error message appears, the unit is not ready for measurement.
• Gently pull the ear back to straighten the ear canal and snugly
position the probe into the ear canal, aiming towards the
membrane of the eardrum to obtain an accurate reading.
• When using the unit on a person OVER the age of 1 year old,
pull the ear back making sure the sensor faces the eardrum.
(See figure A.)
• When using the unit on infants UNDER age 1 year old, pull the
ear up making sure the sensor faces the eardrum see figure.
(See figure B.)
(figure A.) (figure B.)
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14. Welcare Ear Thermometer
Measuring Ear Temperature - continued
Press the Button once to start the measurement. 1 “beep” will
sound for approximately 1 second and the temperature will be
displayed on the LCD screen.
After approximately 5 seconds, another 2 “beeps” will sound, and
the Ear icon will appear ready for consecutive readings.
A waiting period of 20 seconds between testing is recommended
to avoid excessive cooling of the skin.
Press the Button to turn the unit off. The unit will automatically
shut down after 1 minute of inactivity.
Note: It is recommended that you measure 3 times in the same ear.
If the 3 measurements are different, select the highest temperature.
Fever Alert
If the unit detects a body temperature 37.8°C or above, one long
‘beep’ will sound followed by 3 short ‘beeps’ to warn the user of
potential fever.
Measuring Object Temperature
• Eject the probe cover.
• Press the Button.
• Press and hold the SET Button for approximately 3 seconds
to switch to Object Mode.
• Aim the unit at the centre of the object you want to measure
with a distance of 1 to 2 cm.
• Press the Button once to take the measurement.
• 1 “beep” will sound for approximately 1 second and the
temperature will be displayed on the LCD screen.
• After approximately 5 seconds, another 2 “beeps” will sound,
and the Object icon will appear ready for consecutive
readings.
Note: This Object Mode shows the actual, unadjusted surface
temperatures, which is different from the body temperature.
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Instructions for Use & Warranty Information 15.
Memory Function
The Memory Mode can be accessed either in Ear Mode or
Object Mode.
When the unit has been turned on and testing
complete, press, and hold the Button for
three seconds. The letters MEM will appear at
the bottom of the display. (left).
Each time the Button is pressed, the screen
displays past readings that correspond with a
number 1-30.
(left).
–The number 1 reflects the most recent reading, while the
number 30 reveals the oldest reading stored in memory.
–The unit will automatically memorize the last 30
temperature readings.
–Each memory also records the measurement, date, time,
and mode icon.
When in Memory Mode, the user can press the Button to take
new measurements.
To turn the unit OFF when in Memory Mode, press and hold the
Button for approximately 3 seconds.
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16. Welcare Ear Thermometer
Important Safety Information - continued
Replace the Battery
Replace battery when appears in the bottom of LCD display.
(figure C.)
• Open the battery cover using a tool such as a pen or blunt knife.
• Slide the battery cover down as shown below. (figure D.)
• Remove the battery and install 2 new AA alkaline batteries as
shown below. (figure E.)
• Clip the battery cover back on.
NOTE: To protect the environment, discard the used batteries in
accordance with local regulations.
Replacement Accessories
Replacement accessories can be purchased online or by contacting
us directly:
Australia: 1800 807 464 www.welcare.com.au
New Zealand: 0800 523 583 www.jadavey.co.nz
Part Code Part Name
WET100-60 Welcare Ear Thermometer Probe Cover
(60PK)
(figure E.)
(figure D.)
(figure C.)
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Instructions for Use & Warranty Information 17.
Cleaning and Maintenance
If the unit is used without a probe cover, clean the probe as follows:
–Use a cotton swab with the alcohol (70% concentration) to
clean the lens (on the inside of the probe).
• To safely clean the probe window, gently wipe its surface with
a cotton swab slightly moistened with isopropyl alcohol and
immediately wipe dry with a clean cotton swab.
• After cleaning, allow at least 5 minutes drying time before
taking temperatures.
• Use a soft, dry cloth to clean the display and exterior.
• Do not submerge in water.
• Periodic cleaning and disinfection of the unit following use to
prevent patient cross infection.
• Use a soft cloth slightly moistened with a 75% isopropyl alcohol
solution to disinfect the unit.
• Do not use abrasive cleaners.
• The probe is the most delicate part of the unit. Use care when
cleaning the lens to avoid damage.
Note: Do not use any chemical other than isopropyl alcohol to clean
the probe window.
Storage
• Place the unit back into the original packaging after use.
• Store the unit and probe covers in a dry location, free from dust
and contamination and away from direct sunlight.
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18. Welcare Ear Thermometer
Important Safety Information - continued
Troubleshooting
Error
Code Problem Solution
Er 1 Measurement taken
before the unit is ready
Take a measurement until
appears on the display.
Er 2
The ambient temperature
is not within the range
between 10°C and 40°C
(50°C~104°C).
If the unit is stored in
a significantly different
environment than testing
location, place it in
the testing location for
approximately 30 minutes
prior to use.
Er 3 The unit is placed
incorrectly in the ear.
Read Measuring Ear
Temperature (page 13).
Take a new temperature
measurement.
Er 4
The unit showing a rapid
ambient temperature
change.
Allow the unit to rest
in a room for at least
30 minutes at room
temperature:
between 10°C and 40°C
(50°F~104°F)
Er 5 The unit is not functioning
properly.
Remove the batteries,
wait for 1 minute and
repower it. If the message
reappears, contact the
retailer for service.
Er 6
In Object Temperature
Mode, measurement is
being taken with probe
cover on the unit.
Remove probe cover in
object temperature mode.
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Instructions for Use & Warranty Information 19.
Troubleshooting - continued
Error
Code Problem Solution
Hi
In Ear Temperature Mode:
Temperature taken is
higher than 43.0°C
(109.4°F).
In Object mode:
Temperature taken
is higher than 100°C
(212°F).
Read “Measuring Ear
Temperature” (page 13)
thoroughly, then check
the integrity of the probe
cover and take a new
temperature measurement.
If the temperature is
above or below these
temperatures, then the
symbol is correct.
Lo
In Ear Temperature Mode:
Temperature taken is lower
than 32.0°C (89.6°F).
In Object mode:
Temperature taken is lower
than 0°C (32°F).
The unit’s battery is low. Replace with two new
alkaline batteries size AA.
If the problem is not solved by the troubleshooting guide or you have
any queries, please contact our service centre:
In Australia - 1800 807 464
In New Zealand - 0800 523 583
DO NOT attempt to open or repair the product yourself.
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20. Welcare Ear Thermometer
Electromagnetic Compatibility
Information
The device satisfies the EMC requirements of the international
standard IEC 60601-1-2.The requirements are satisfied under
the conditions described in the table below. The device is an
electrical medical product and is subject to special precautionary
measures with regard to EMC which must be published in the
instructions for use. Portable and mobile HF communications
equipment can affect the device. Use of the unit in conjunction with
non-approved accessories can affect the device negatively and alter
the electromagnetic compatibility. The device should not be used
directly adjacent to or between other electrical equipment.
Guidance and manufacturer’s declaration - electromagnetic
emission.
The device is intended for use in the electromagnetic
environment specified below. The customer or the user of the
device should assure that it is used in such an environment.
Emissions
test Compliance Electromagnetic
environment - guidance
RF emissions
CISPR 11 Group 1
The device uses RF energy
only for its internal function.
Therefore, its RF emissions
are very low and are not likely
to cause any interference in
nearby electronic equipment.
RF emissions
CISPR 11 Class B
The device is suitable for use
in all establishments, including
domestic establishments and
those directly connected to
the public low-voltage power
supply network that supplies
buildings used for domestic
purposes.
Harmonic
emissions
IEC 61000-3-2
Not
applicable
Voltage
fluctuations/
flicker
emissions
IEC 61000-3-3
Not
applicable
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