Cisco 6821 User manual

Cisco IP Phone 6821 Instructions
1. Making Calls
i. Outside Calls
Off-Hook
Or
Press and Desired Phone Number Press Talk
Or
Press
ii. Calling Other Extension
Off-Hook
Or
Dial Extension Number Press Talk
Or
Press
2. Answering Calls
Off-Hook
Or
Press Talk
Or
Press

3. Transferring a Call / Call Transfer
i. Blind / Unattended Transfer
During a conservation Press Dial Extension Number Press
ii. Supervised / Attended Transfer
During a conservation Press Press Dial Extension Number Press
inform the 3rd party about the call you are transferring Press
4. Holding a Call
i. To Hold
During a conservation Press
ii. To Retrieve a call (Call Hold retrieve)
Press to retrieve hold call
5. Making a conference (Conference Call)
i. To Establish a Conference
During a conservation Press Press Dial to 3rd Party Press Press
ii. To Leave a conference and talk to the 1st person
During a conference Press Press
Select line 2
iii. To Leave a conference and talk to the 3rd person
During a conference Press Press
Select line 1
iv. To Leave a conference
During a conference On-Hook

6. Checking Voice Mail
When message LED light is flashing Press Enter Password (if any)
Press to Repeat Message
Press to Listen Message Press to Play Next Message
Press to Delete/Un-Delete Message
7. Voice Mail Setup
Press Enter Password (if any)
Press to record Unavailable Message
Press to record Busy Message
Press to Listen Message Press to record Your Name
Press to record Temporary greeting
Press to Change Password
8. Checking All Call History
i. To check the All Calls
Press and to check the all calls
ii. To check the Received Calls
Press Choose “Recents” Press Choose “Received Calls” Press
iii. To check the Missed Calls
Press Choose “Recents” Press Choose “Missed Calls” Press

9. Forward Call
i. To set up Always Call Forward
Press Enter the target number (e.g. 108) Press
ii. To set up Busy Call Forward
Press Choose “User Preferences” Press Choose “Call Preferences”
Press Choose “Call Forwarding” Press Choose “Forward Busy”
Enter the target number (e.g. 108) Press Press to return to normal screen
iii. To set up No Answer Call Forward
Press Choose “User Preferences” Press Choose “Call Preferences”
Press Choose “Call Forwarding” Press Choose “Fwd No Answer”
Enter the target number (e.g. 108) Press Choose “Fwd no answer delay”
Input the No Answer Time (e.g. 20 seconds) Press
Press to return to normal screen
iv. To Cancel Call Forwarding
Press Choose “User Preferences” Press Choose “Call Preferences”
Press Choose the appropriate Call Forward mode Press delChar to clear all numbers
Press Press to return to normal screen