manuals.online logo
Brands
  1. Home
  2. •
  3. Brands
  4. •
  5. Cisco
  6. •
  7. IP Phone
  8. •
  9. Cisco 7962 User manual

Cisco 7962 User manual

Basic Call Features
Note:
** New feature on IP Phone
1
. To place a call:
(any of the following method)
.
•
Lift the handset and dial the number.
•
Press a line button and dial the number.
•
Press a speed-dial button (if your phone is
configured with speed-dial buttons)
.
•
Press
the
SPEAKER button
and
dial
the
number.
•
Press the NewCall soft key and dial the
number.
2
. To answer a call:
(any of the following method)
.
•
Lift the handset.
•
Press the line button associated with the call
.
•
Press the Answer soft key
.
•
Press the
SPEAKER button
.
3
. To end a call:
(any of the following method)
.
•
Hang up the handset
.
•
Press the
SPEAKER button
.
•
Press the
EndCall soft key
.
4
.
**
To place a call on hold:
•
During an active call, press the Hold soft key
.
•
To return to the call, press the Resume
soft
key
.
5
.
**
To redial the most recently dialed
number:
•
Lift the handset and press the Redial soft key,
or simply press the Redial soft key to activate
the speakerphone.
6
. ** To change between handset and
speakerphone during a call:
•
Handset to speakerphone:
Press the SPEAKER button and hang up the
handset.
•
Speakerphone to handset:
Lift the handset
.
7
.
**
To mute a call:
•
Press the MUTE
button
. The MUTE
button
automatically lights, indicating that the calling
party cannot hear you
.
•
To turn off mute, press MUTE again (or lift the
handset)
.
8
.
**
To transfer a call:
•
During an active call, press the Transfer
soft
key
. This places the call on hold.
•
Place a call to another person by dialing the
number
. When you hear the ringing tone, press
Transfer
again and hang uo. The call is
transferred.
•
Or you can press
Transfer
and enter the target
number
. Consult with
the
recipient.
Press
Transfer
again to connect the call.
Otherwise,
press the
Resume
button to return to the
original call.
Cisco IP Phone 7962/7942
Quick Reference Guide
1
. Handset with indicator light
2
.
LCD screen
3
. Cisco IP Phone model type
4
.
Line or speed dial button
5
. Foot-stand adjustment
6
. Directories button
7
. Help button
8
. Settings button
9
. Speaker button
10
.
Mute button
11
.
Headset button
12
.
Volume button
13
.
Services button
14
.
Messages button
15
.
Navigation button
16
. Dial pad
17
. Soft keys
Cisco IP Phone 7962/7942 –Quick Reference Guide
9
. ** To place a conference call:
•
Dial the 1
st
party phone number.
•
Press the Confrn soft key. (the first party will
be placed on hold).
•
Dial the 2nd party phone number and wait for
answer
.
•
When the call connects, press the Confrn
soft
key again to add the new party to the call
.
•
Repeat above steps to add in more parties
.
•
To display the list of conference participants,
press the
ConfList softkey
.
Note:
Max 4 parties including yourself.
10
.
**
To park a call:
•
During an active call, press the More soft key
until you see the Park tab.
•
Press the Park soft key to park the call.
The
LCD displays the number where the call is
parked.
•
Before you hang up, make a note of the call
park number
.
•
To retrieve the parked call, go to any phone in
your office and dial the call park number
.
11
.
**
To pick up a call:
•
Get a line as per
item 1
.
•
Press the More soft key to display the PickUp
tab.
•
Press the PickUp soft key to transfer the call to
your extension
.
•
Answer the incoming call that is now ringing on
your phone
.
Note: Note:
Cisco IP Phone 7962/7942 –Quick Reference Guide
It is not necessary to enter a complete query to
conduct a search.
15
.
**
To use the CallBack:
•
Dial the ext number
..
•
While you hear the busy tone or ringing tone,
press the CallBack soft key. Otherwise, after 5
rings Voicemail will kick-in and this feature will
not be applicable.
•
A CallBack activation confirmation message will
appear on the screen, “CallBack is activated on
xxxx.”
•
To verify the status of the call back notification,
press the CallBack softkey while your phone is
idle
. The above confirmation message will
appear again.
•
When the ext number you called is available to
receive your call, you will receive an audio alert
and a notification message will appear
.
•
Press the Dial soft key to call xxxx
.
Note:
-
CallBack is only available between IP Phones
.
-
CallBack does not work with Mobile Phone or
external line.
The LCD will show the message
“CallBack can not be activated on xxxx”or
“CallBack Failure” in such situation
.
-
CallBack does not work, if the called party has
forwarded all calls to another
extension
.
16
.
**
To use abbreviated dialing:
•
Dial a speed-dial index number while your
phone is on-hook.
•
The AbbrDial softkey appears on your phone
.
The call group has been pre-defined such that
phones within the common area are grouped
together.
12.
To forward all call:
•
Press the CfwdAll soft key. You should hear
two beeps
.
•
Enter the number to wish you want to forward
all of your call. Be sure to enter the number
exactly as you would if you were placing the
call to that number from your office phone
.
•
To cancel call forwarding, press the CfwdAll
soft key again
.
13
.
**
To redirect incoming calls to
voicemail:
•
Press
the
iDivert softkey while you
are
receiving a call.
•
The call is immediately sent to your voice mail
.
14
.
**
To
view Corporate
Directory
Services:
•
Press the
Directories
button
.
•
Use the Scroll key to select the Corporate
Directory
.
•
Press
the
Select
soft
key
to
display the
directory search options
.
•
Use the Scroll key to select the search option:
First Name, Last Name or Number
.
•
To
perform
a
search,
use
the numbers
corresponding to the letters on the dialing pad
to enter a name or number and press the
Search
soft key
.
LCD Contrast
20
.
**
To adjust the contrast of the LCD:
•
Press the
settings
button.
•
Press the Select soft key to select the Contrast
option on the Settings menu.
•
Press the up or down soft key to set the
desired intensity of the display.
•
Press the
OK
soft key to save your setting
.
•
Press the
Exit
soft key to exit
.
Call History Features
21
.
**
To view missed calls, received call,
or placed call:
•
Press the
directories
button.
•
Use the scroll keys to select the desired call
history option on the Directory menu
.
•
Press the Select soft key to display the desired
call history option
.
•
When you are finished, press the Exit soft key
twice to exit
.
22
.
**
To
speed dial
a
missed
call,
received call, or placed call:
•
Press the
directories
button.
•
Use the scroll keys to select the desired call
history option on the Directory menu
.
•
Use the scroll keys to select the number you
want to speed dial
.
•
Press the
Dial
soft key to speed dial the
selected number.
Messages
23
.
**
To access
Phone:
Cisco IP Phone 7962/7942 –Quick Reference Guide
•
Press the messages button to place a speed-
dial call to your message system
.
•
If no voice mailbox is configured for your IP
Phone extension, the system will prompt you to
enter your “ID”. Enter a valid 4 digits phone
extension, which is configured with a voice
mailbox
.
•
If there is a voice mailbox configured for your IP
Phone extension, the system will prompt you to
enter your password
.
•
Enter your 6 digits password follow by the “
#
”
key
.
The Voicemail system will then read out
the number of New messages and Saved
messages found in your mail box. To hear your
new messages press
“
1
”.
•
Press
the
AbbrDial softkey.
The
number
associated with the abbreviated dialing index
number that you entered is dialed
.
Volume Controls
17
.
**
To adjust the volume for the current
call:
button to
•
Press the up or down VOLUME
increase
or
decrease
the
volume
of
your
handset, headset, or speakerphone
.
18
.
**
To adjust the volume for all calls:
•
Press the
settings
button
.
•
Press the up or down VOLUME button to
increase
or
decrease
the
volume
of
your
handset, headset, or speakerphone
.
•
Press the Save soft key to save the desired
setting.
Ring Tone
19
.
**
To change the ring tone:
•
Press the
settings
button
.
•
Use the scroll key to scroll to the Ring Type
option on the Settings menu.
•
Press the Select soft key to display the list of
ring types
.
•
Use the scroll key to select an extension
.
•
Use the scroll key to select a ring type
.
•
Press the
Select
follow by the Play soft key to
hear a sample of the selected ring type
.
•
Press the Cancel soft key to cancel the
selection or press the OK soft key to save your
selection.
24
.
**
To
access
messages from
an
eg Handphone:
number:
6828 0505
external phone,
Dial the Voice Mail
•
•
•
•
•
You will be prompted for you “ID”
.
Enter your ID (i.e. your 4 digits extension
number XXXX) and then press “#” key
.
You will then be prompted for you “Password”
.
Enter your 6 digits password follow by the “#”
key. The Voicemail system will then read out
the number of New messages and Saved
messages found in your mail box. To hear your
new messages press
“
1
”
.
Instant Help
25
.
** To display instant help about
buttons and features:
Press the ? button once, then press a button or
soft
key. Highlight a feature in the
Directories, Settings, or Services menu,
then press the
?
button twice quickly.
•
messages from an IP

Other manuals for 7962

8

This manual suits for next models

1

Other Cisco IP Phone manuals

Cisco 8831 User manual

Cisco

Cisco 8831 User manual

Cisco SPA525G - Small Business Pro IP Phone VoIP Reference guide

Cisco

Cisco SPA525G - Small Business Pro IP Phone VoIP Reference guide

Cisco IP Conference Station 7935 User manual

Cisco

Cisco IP Conference Station 7935 User manual

Cisco Small Business Pro User manual

Cisco

Cisco Small Business Pro User manual

Cisco 7940G User manual

Cisco

Cisco 7940G User manual

Cisco Unified 6921 User manual

Cisco

Cisco Unified 6921 User manual

Cisco Unified 7912G User manual

Cisco

Cisco Unified 7912G User manual

Cisco 8821 User manual

Cisco

Cisco 8821 User manual

Cisco 7911G - IP Phone VoIP Instruction Manual

Cisco

Cisco 7911G - IP Phone VoIP Instruction Manual

Cisco Cisco 7960 User manual

Cisco

Cisco Cisco 7960 User manual

Cisco 8861 Quick reference guide

Cisco

Cisco 8861 Quick reference guide

Cisco 7965G - Unified IP Phone VoIP User manual

Cisco

Cisco 7965G - Unified IP Phone VoIP User manual

Cisco IP 7942 Series User manual

Cisco

Cisco IP 7942 Series User manual

Cisco Cisco 7940 User manual

Cisco

Cisco Cisco 7940 User manual

Cisco 8865 User manual

Cisco

Cisco 8865 User manual

Cisco 7941G - Unified IP Phone VoIP User manual

Cisco

Cisco 7941G - Unified IP Phone VoIP User manual

Cisco Catalyst 4000 User manual

Cisco

Cisco Catalyst 4000 User manual

Cisco 7912G - IP Phone VoIP Instruction Manual

Cisco

Cisco 7912G - IP Phone VoIP Instruction Manual

Cisco 8800 Series User manual

Cisco

Cisco 8800 Series User manual

Cisco Small Business Pro SPA 504G User manual

Cisco

Cisco Small Business Pro SPA 504G User manual

Cisco 7962G - Unified IP Phone VoIP Instruction Manual

Cisco

Cisco 7962G - Unified IP Phone VoIP Instruction Manual

Cisco UNIFIED 9971 User manual

Cisco

Cisco UNIFIED 9971 User manual

Cisco 3905 Owner's manual

Cisco

Cisco 3905 Owner's manual

Cisco 7942G - Unified IP Phone VoIP Instruction Manual

Cisco

Cisco 7942G - Unified IP Phone VoIP Instruction Manual

Popular IP Phone manuals by other brands

IPshop IP0051 user guide

IPshop

IPshop IP0051 user guide

Mitel Mitel 5330 Quick reference guide

Mitel

Mitel Mitel 5330 Quick reference guide

ADC VoIP Telephone brochure

ADC

ADC VoIP Telephone brochure

Grandstream Networks GXP1620 user manual

Grandstream Networks

Grandstream Networks GXP1620 user manual

Yealink Yealink SIP-T41P user guide

Yealink

Yealink Yealink SIP-T41P user guide

Connectis 7965 operating instructions

Connectis

Connectis 7965 operating instructions

Alcatel 8038 Quick user guide

Alcatel

Alcatel 8038 Quick user guide

Vertical IP8012 Configuration guide

Vertical

Vertical IP8012 Configuration guide

Yealink SIP-T27G quick start guide

Yealink

Yealink SIP-T27G quick start guide

Yealink SIP-T53W Quick reference guide

Yealink

Yealink SIP-T53W Quick reference guide

Polycom VVX 3 Series quick reference

Polycom

Polycom VVX 3 Series quick reference

AudioCodes C450HD quick guide

AudioCodes

AudioCodes C450HD quick guide

D-Link DPH-400SE Quick install guide

D-Link

D-Link DPH-400SE Quick install guide

Well 3130IF manual

Well

Well 3130IF manual

Yealink Yealink SIP-T46G Quick user guide

Yealink

Yealink Yealink SIP-T46G Quick user guide

Grandstream Networks DP720 Quick user guide

Grandstream Networks

Grandstream Networks DP720 Quick user guide

SHORE TEL 565g user guide

SHORE TEL

SHORE TEL 565g user guide

SHORE TEL 485g quick reference

SHORE TEL

SHORE TEL 485g quick reference

manuals.online logo
manuals.online logoBrands
  • About & Mission
  • Contact us
  • Privacy Policy
  • Terms and Conditions

Copyright 2025 Manuals.Online. All Rights Reserved.