Wenger Tourmaster Choral Riser User manual

Important User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
General .........................................2
Manufacturer .....................................2
Intended Use.....................................2
Warranty ........................................2
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Set Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Take Down. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Lock Units Together. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Reverse Step Arrangement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Reverse Step Arrangement with Optional 4th-Step Addition . . . . 8
Attach an Optional 4th-Step Addition . . . . . . . . . . . . . . . . . . . . . . 9
Attach an Optional Back Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Store an Optional Back Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Attach Optional Side Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Store Back Rails on Optional Riser Cart. . . . . . . . . . . . . . . . . . . . 15
Store Risers on Optional Riser Cart . . . . . . . . . . . . . . . . . . . . . . . 18
Store 4th-Steps on Optional Riser Cart . . . . . . . . . . . . . . . . . . . . 22
Replacement Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Basic 3-Step Unit .................................23
4th-Step Unit .....................................24
Back Rail ........................................25
Side Rails .......................................26
Riser Cart .......................................27
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Owner's Manual
Tourmaster™ Choral Riser
Series 024H 3-Step with Foot Operated Slider
©Wenger Corporation 2022 Printed in USA 2022-04 Part #024H636-04
Wenger Corporation, 555 Park Drive, P.O. Box 448, Owatonna, Minnesota 55060-0448
USA: (800) 4WENGER (493-6437) • Worldwide: [phone] • wengercorp.com
Contents
Note: Please read and understand these instructions before working with the riser.
Note: If you need additional information, contact Wenger Corporation using the information below.
Visit the Tourmaster Choral Risers web page at wengercorp.com for more information.
Shown with Optional
Backrail

2
Important User Information
General
Copyright © 2022 by Wenger Corporation
All rights reserved. No part of the contents of this manual may be reproduced, copied, or transmitted in any form or
by any means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage
and retrieval systems without the written permission of the publisher, unless it is for the purchaser's personal use.
Printed and bound in the United States of America.
The information in this manual is subject to change without notice and does not represent a commitment on the part of
Wenger Corporation. Wenger Corporation does not assume any responsibility for any errors that may appear in these
instructions.
In no event will Wenger Corporation be liable for technical or editorial omissions made herein, nor for direct, indirect,
special, incidental, or consequential damages resulting from the use or defect of these instructions.
The manufacturer reserves the right to change this product at any time.
The information in this document is not intended to cover all possible conditions and situations that might occur.
The end user must exercise caution and common sense when assembling or installing Wenger Corporation products.
If any questions or problems arise, call the Wenger Corporation at (800) 4WENGER (493-6437) or [phone]
worldwide.
Manufacturer
The Tourmaster™Choral Riser 3-Step Model is manufactured by:
Wenger Corporation
555 Park Drive
Owatonna, MN 55060
(800) 4WENGER (493-6437) • [phone]
wengercorp.com
Intended Use
• This product is designed to be an elevation step for vocal groups.
• This product is intended for indoor use in normal ambient temperature and humidity conditions —
it must not be exposed to prolonged outside weather conditions.
• This product is intended to be assembled and used only as described in these instructions.
Warranty
This product is guaranteed free of defects in materials and workmanship for fteen full years from date of shipment.
A full warranty statement is available upon request.

3
Make sure that anyone working
on the Tourmaster Choral Riser
has read and understands these
instructions.
!CAUTION
Failure to comply with Warnings
and Cautions in this document
can result in damage to property
or serious injury.
!CAUTION
Safety Precautions
Throughout this document you may nd cautions and warnings which are dened as follows:
• WARNING: Failure to follow the instruction could result in serious injury or damage to property.
• CAUTION: Failure to follow the instruction could result in minor injury or damage to property.
Read all of these safety instructions before assembling or using the equipment.

4
Set Up
1. Roll the riser (push or pull it) to the
performance or rehearsal area.
2. Grasp the side of the top step.
3. Unfold. 4. Lay the riser at on the oor, carpet-side up.
Set up and use the riser only
on a FLAT SOLID surface.
!CAUTION

5
Set Up (continued)
5. Grasp the end of the top step at the "hand position" decals, and place your right foot on the riser leg decal.
6. Lift the riser toward you until you hear the
latch pin snap twice. When lifting, keep
your foot on the leg decal and lean back so
your body weight helps pull up the riser.
Important: The rear legs must be straight
up and down, and the second lock
must be engaged, or the riser is not
fully latched.
7. To install a back rail, side rail or 4th-Step
unit, refer to the instructions on pages 8 to
10.
To avoid injury, grasp ends of
top step only at "hand position"
decals.
!WARNING
Riser will fall if latch pin
is not properly engaged.
!WARNING

6
Take Down
1. Kick the latch release forward, and at the same time press down the latch lever with your foot.
2. Grasp the end of the top step at the "hand position" decals, and lower the unit at on the oor.
The unit will drop to the
oor quickly.
!CAUTION
Do not store riser units
standing on end.
!WARNING

7
Lock Units Together
1. Before you lock any units together, set up all units and move them into position next to each other.
To move a 3-step riser, lift the 1st step and roll the unit on its two positioning wheels.
With 3-step risers, also attach any back rails and 4th-step options (see pages 10-11).
2. Lift one riser, and place it over the unit-to-unit clamp on a second unit.
If the riser hangs up on the clamp, loosen the clamp's two capscrews. Adjust to t, and re-tighten the
capscrews.
1. Take o󰀨 the rst and third steps by loosening the
capscrews that hold the steps to the legs.
Don't loosen the second steps capscrews yet.
2. Turn the rst and third steps end-for-end, and
switch their places as shown.
Reattach the steps to the legs.
3. Remove the second step, turn it end-for-end, and
reattach it to the legs.
4. Be sure all capscrews are tightened securely.
5. Remove the unit-to-unit clamps, and reattach them
at the opposite end of the steps.
6. If a back rail is used on a reversed riser, reverse the rail loop also.
To do this, depress the two snaps, separate the loop, turn the rail around, and snap it back together
(see page 11).
Reverse Step Arrangement

8
Reverse Step Arrangement with Optional 4th-Step
Addition
1. Take o󰀨 the rst and fourth steps by loosening the capscrews that hold the steps to the legs.
Don't loosen the second or third steps capscrews yet.
2. Turn the rst and fourth steps end-for-end, and switch their places as shown.
Reattach the steps to the legs.
3. Remove the second and third steps.
Turn them end-for-end, switch their places as shown, and reattach them to the legs.
4. Be sure all capscrews are tightened securely.
5. Remove the unit-to-unit clamps, and reattach them at the opposite end of the steps.
6. If a back rail is used on a reversed riser, reverse the rail loop also.
To do this, depress the two snaps, separate the loop, turn the rail around, and snap it back together
(see page 11).
Note: Performers should load the riser from the middle of the bottom step when steps are in reversed position.

9
Attach an Optional 4th-Step Addition
1. If the riser has a back rail installed, remove it before attaching the 4th-step.
2. Open both locking clamps on the 4th-step.
3. Position the 4th-steps brace brackets to the right side (viewed from the rear) of the risers leg assemblies.
On the right side, place the bracket between the leg and the positioning wheel.
4. Lean the 4th-step to the left, and slip its leg support brackets over the riser leg assemblies.
5. Push the locking clamps down so that they cover both leg assemblies on the riser.
Riser is unsafe unless both
clamps are fully locked.
!WARNING

10
Attach an Optional Back Rail
Note: Back rails (optional) are recommended on all risers.
1. Open the locking clamps on the lower posts of the back rail.
Note: In the following steps, install the lower posts so their wheels are on the inside (facing each other).
2. Riser without a 4th-step. Set a lower post on the oor, and hook its bracket around the riser leg.
Riser with a 4th-step. Set a lower post on the 4th-step cross tube, and hook its bracket around the riser leg.
3. Push the locking clamp down until it secures the post to the riser leg.
4. Attach the other post in the same way.
5. To install the rail, slide the upper posts into the
lower posts until the lock buttons snap into place.
Hook bracket around
leg, then push clamp
down.
Riser is unsafe unless both
clamps are fully locked.
!WARNING

11
Store an Optional Back Rail
1. Open the locking clamps, and move the back rail away from the riser.
For storage, turn the rail 90° and lean it against the wall (setting on its side).
2. (Optional — provides more compact storage)
Press the snap buttons and remove the lower posts from the rail.
For transport and storage, attach the lower posts to the rail cross brace (in the same way that they were
attached to the riser legs).

12
Attach Optional Side Rails
Note: Back Rails are required in order to attach side rails.
1. Place the side rail in the approximate attachment position with the leg extension resting on the oor.
Slide the side rail towards the back rail until the side rail bracket ts over the back rail as shown below.
Back Rail
Side Rail
Side Rail
Back Rail
Side Rail Bracket
Swing Bracket
Leg Extension

13
Attach Optional Side Rails (continued)
2. Rotate the upper and lower swing brackets to a vertical
position, locking the side rail to the back rail. Back Rail
Side Rail
Lower Swing Bracket
3. Lift and hold the front of the riser o󰀨 the oor and slide the lower leg cradle bracket under the step support
frame. Lower the front riser placing the step support frame into the lower leg cradle bracket.
Front Riser
Lower Leg Cradle
Bracket
Step Support Frame
Lift the front of the riser slightly
o󰀨 of the oor and slide the
lower leg cradle bracket under
the step support frame.
Lower the frame into the cradle.
Upper Swing
Bracket
Two people are required
to perform this step.
!CAUTION

14
Attach Optional Side Rails (continued)
4. A rail lock down bracket is used to reduce movement of the back rail when using the side rail.
Thread the right and left hooks into the turnbuckle. Engage the back rail and top step with the rail lock down
bracket hooks as shown below. Tighten the rail lock down bracket by turning the turnbuckle clockwise.
Back Rail
Top Step
Rail Lock Down Bracket
Turnbuckle
Left Hand Hook
Right Hand Hook
Back Rail
Engage the hook with
the top step
Place the hook over
the back rail

15
Store Back Rails on Optional Riser Cart
Load up to four back rails onto a riser cart as follows.
1. Lift a back rail with the positioning wheels on the legs pointing upward and the legs next to the cart
(horizontal rail is away from the cart).
2. Place the back rail onto the back rail supports with each back rail leg facing toward the back rail support
posts as shown below.
Back Rail
Back Rail Leg
Back Rail Support
Back Rail Leg Positioning Wheel
Back Rail Support Post
Riser Cart
Riser Cart with one Back
Rail Loaded
Back Rail Support
Back Rail Support Post
Back Rail Leg
Place the back rail legs outside
of the back rail support post
Horizontal Rail

16
Store Back Rails on Optional Riser Cart (continued)
3. To load the second back rail, lift it with the positioning wheels on the legs pointing upward and the back rail
legs facing away from the cart.
4. Place the back rail onto the back rail supports with the back rail horizontal rails touching as shown below.
Note: Each pair of back rails can be loaded onto the cart with either the horizontal rail touching or the back rail
legs nested together.
First Back Rail
Second Back Rail
Riser Cart
Back Rail Legs
Positioning Wheels
Back Rail Support
Back Rail Support Post
First Back Rail Leg
Second Back Rail Leg
Note that the back rail legs are on opposite sides
of the back rail horizontal members and the
horizontal rails are touching.
Horizontal Rails

17
Store Back Rails on Optional Riser Cart (continued)
5. Place the third and fourth back rails onto the cart with the horizontal rails touching as shown below.
Cart loaded with
tour Back Rails
Third Back Rail
Horizontal rails are touching
and the vertical legs of the
second and third back rails
nest together.
Second Back Rail
Vertical Legs
Horizontal Rails
Fourth Back Rail
Horizontal Rails
Third Back Rail
Riser Cart

18
Store Risers on Optional Riser Cart
Load up to four risers onto the riser cart as follows.
1. Begin opening the swing arms by pushing upward on the under side of the swing arm horizontal bar as close
to the swing arm post as possible. Always start with the highest arm and swing the arm away from the cart.
Riser Cart
Swing Arm
Loaded back rails are not
shown for clarity.
2. Continue opening all of the swing arms
Cart Support Frame
Riser Cart
Swing Arm
Post
Swing Arm
Horizontal Bar
Swing Arm Pivot Post Lift the swing arm here
to free the keeper on the
end of the arm to allow
swinging.
Keeper

19
Store Risers on Optional Riser Cart (continued)
3. With two people working together, place the rst riser onto the cart. The positioning wheels will hang over the
right end of the cart support frame.
Note: The 13-inch swing arm must be on the right side of the cart. If the 13-inch swing arm is not on the right
side of the cart, it is assembled incorrectly. Call Customer Service for assistance in the correct assembly.
Riser Positioning Wheels
Folded Riser
Riser is placed with positioning wheels hanging
over the right end of the support frame
Back rails are not
shown for clarity
4. Close the two lower swing arms. It will be necessary to lift all of the arms high enough for the two lower
arms to clear the riser.
Note: When the swing arm keeper is inserted into the holding socket, a dangerous pinch point develops.
Serious injury is possible if this precaution is not observed.
Swing arms shown in the
closed position.
Riser Cart
Folded Riser
Positioning wheels must
hang outside of the cart.
A dangerous pinch
point develops when
the swing arm closes.
!WARNING
Always start loading
risers at the bottom of
the riser cart.
!CAUTION
Always use two people
to load risers.
!CAUTION

20
Store Risers on Optional Riser Cart (continued)
5. With two people working together, place the second riser onto the cart with the positioning wheels on the left
end, opposite from the rst riser positioning wheels. Make sure that the positioning wheels hang outside of
the swing arm.
Second Folded Riser
Riser Positioning Wheels
Riser Cart
Swing Arm Closed
Swing Arm Closed
Second set of swing
arms shown in the closed
position.
First Riser
Second Riser
6. Close the two swing arms above the riser. It will be necessary to lift all of the arms high enough for the two
arms to clear the riser.
Note: When the swing arm closes, a dangerous pinch point develops. Serious injury is possible if this
precaution is not observed.
A dangerous pinch
point develops when
the swing arm closes.
!WARNING