Whistler WIC-5000 User manual

WIC-5000
User Guide
WIC-5000
INSPECTION CAMERA
MULTI-PURPOSE

2
TABLE OF CONTENTS
Introduction ........................................................... 3
Feature Descriptions ............................................ 4
Installation.............................................................. 5
Operation ..........................................................6 - 7
FCC Information.................................................... 8
Troubleshooting .................................................... 9
Warranty Information..................................10 - 13
Specifications....................................................... 14

3
INTRODUCTION
Dear Whistler Customer,
Congratulations on your purchase of our inspection video camera
with color LCD monitor with video out capabilities. Please read
the user guide carefully before using this product. This product
is designed as a remote inspection device, appropriate for use
in surveying pipes or other hard-to-reach places, equipment or
furnishing installation, car repair, etc.
If you have any question concerning the operation of this
Whistler product please call:
Customer Service
1-800-531-0004
Monday - Friday • 8:00 am - 5:00 pm CT
or visit our website
www.whistlergroup.com
Sincerely,
The Whistler Group, Inc.

4
FEATURES DESCRIPTIONS
Magnet
Accessory
Clip
Mirror
Accessory
Clip
Hook
Accessory
Clip
Flexible Tube
9mm Camera
Battery Compartment
Handle
LED Brightness
Control
Power ON
Indicator
Low Battery
Indicator Power
ON/OFF
Control
Image Rotate
Control
Contrast Control
Video Out
Port
Color LCD
Monitor
Accessory
Collar
Video
Cable
9mm Waterproof
Camera Assembly
2.4” LCD
Color Monitor

5
INSTALLATION
Installation
Install Batteries
1. Remove the cover.
2. Insert four (4) new AA batteries into the appropriate slots.
Proper battery orientation is indicated on the battery
compartment.
3. Replace battery cover.
Install the Camera with Flexible Tube
When connecting the camera tube to the handheld unit, make
sure that the keyed ends are properly aligned. Once they are
lined up, finger tighten the knob to hold the connector in place.
Install the Accessories
The three (3) included accessories (mirror, hook and magnet) are
all attached to the tube in the same way as illustrated below:
Place hook into hole at end of tube. Place rubber ring around
camera head and hook.
Keyed end plugs into socket

6
OPERATION
Operation
1. Press the power switch to turn the camera on (refer to Fig-1).
The power indicator will illuminate and the LCD will become
viewable.
2. If the image on the LCD is unclear, try adjusting either the
brightness, contrast or mirror controls on the monitor.
3. LEDs Brightness Control: The 6 levels of LED brightness
4. can be adjusted by pressing the LEDs Brightness Control
button (refer to Fig-2).
5. LCD Contrast Control: The 8 levels of LCD contrast may be
adjusted by pressing the LCD Contrast Control button.
6. To rotate the orientation of the image displayed on the LCD
by 180 degrees, press the Rotate button. There are four (4)
possible image orientations that you can toggle through by
pressing this button.
7. When in use, the tube should easily maneuver itself into
position. Do not apply excessive force (refer to Fig-3).
8. The accessories included with the unit can be used to retrieve
small items like dropped rings, screws or grabbing wires (refer
to Fig-4).
Fig 2
LEDs
Provide Illumination
Fig 1

7
OPERATION
TIP: The flexible tube can be bent to accommodate exploration
in a variety of locations.
IMPORTANT: Do not immerse the monitor in water. Store in a
dry place. Such measures reduce the risk of electric shock and
damage. Only the lens and tube are water resistant when the unit
is fully assembled.
Video Out
Insert the video cable into the Video Out jack on the side of the
unit. Insert the other end of the video cable to a video in on a TV
or other video monitor system. The unit will provide high quality
video to an external monitor.
Fig 3 Fig 4
Video
Cable

8
FCC INFORMATION
CAUTION: Do not expose the monitor or handheld unit
dripping or splashing liquids. Turn off camera and monitor
when not in use. Use only the cable supplied with the unit.
Properly dispose of the batteries. Exposure to high temperatures
can cause the batteries to explode. Do not dispose of the
batteries in a fire. When stored, place tape over the terminals
to prevent direct contact with other objects. Some countries
have regulations concerning battery disposal. Please follow all
applicable regulations.
FCC INFORMATION
FCC ID: TW5GB8863 This device complies with part 15 of the
FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
(2) this device must accept any interference received, including
interference that may cause undesired operation.
IMPORTANT: FCC requirements state that changes or
modifications not expressly approved by Whistler could void the
user’s authority to operate the equipment.

9
TROUBLESHOOTING
Why won’t the monitor turn on?
• Make sure that the monitor has been charged at least
overnight before first use. Press the reset button on the unit.
Message on monitor says to “See User Guide for
Troubleshooting“.
• Make sure that the handheld unit is turned on and that the
camera tube is properly attached to the handheld unit.
The power light comes on but nothing shows on the screen?
• This could be due to weak batteries in the handheld. Replace
batteries.
• Is the camera tube fully inserted to the handheld unit? When
connecting the camera tube to the handheld unit, make sure
the keyed ends are properly aligned. Once they are lined up,
press in firmly and then finger tighten the knob to hold the
connector in place.
Why is my picture upside down?
• Simply press the image orientation button or move the camera
tube to properly orient the image.
What is the maximum depth the waterproof camera can be
submerged?
• Approximately 12 feet - the camera extension limit of the unit.
Camera tube has a rating of IP67.

10
WARRANTY INFORMATION
Consumer Warranty
This Whistler product is warranted to the original purchaser for
a period of one year from the date of original purchase against
all defects in materials and workmanship. This limited warranty
is void if the unit is abused, modified, installed improperly,
if the housing has been removed, or if the serial number is
missing. There are no express warranties covering this product
other than those set forth in this warranty. All express or
implied warranties for this product are limited to the above time.
Whistler is not liable for damages arising from the use, misuse, or
operation of this product.
NOTE: Units that cannot be repaired will be replaced with the
same or similar model. Replacement unit’s warranty will be based
on the original unit’s purchase date.
Service Under Warranty
During the warranty period, defective units will be repaired
without charge to the purchaser when returned with a dated
store receipt to the address below. Units returned without a
dated store receipt will be handled as described in section
“Service Out-Of-Warranty.”

11
WARRANTY INFORMATION
Due to the specialized equipment necessary for testing, there are
no authorized service stations for Whistler products other than
Whistler.
When returning a unit for service, please follow these
instructions:
Ship the unit in the original carton or in a suitable sturdy
equivalent, fully insured, with return receipt requested to:
Whistler Repair Dept.
1412 South 1st St.
Rogers, AR. 72756
Please allow 3 weeks turnaround time.
IMPORTANT: Whistler will not assume responsibility for loss
or damage incurred in shipping. Therefore, please ship your
unit insured with return receipt requested. CODs will not be
accepted!
1. Include with your unit the following information, clearly
printed:
• Your name and street address (for shipping via UPS), a daytime
telephone number and an email address, if applicable.
• A detailed description of the problem (e.g.,“device will not
power ON”).
• A copy of your dated store receipt or bill of sale.
2. Be certain your unit is returned with its serial number.

12
WARRANTY INFORMATION
Units without serial numbers are not covered under warranty.
IMPORTANT: To validate that your unit is within the warranty
period, make sure you keep a copy of your dated store receipt.
You may register your warranty online at
www.whistlergroup.com, however, for warranty verification
purposes, a copy of your dated store receipt must accompany
any unit sent in for warranty work.
Service Out-of-Warranty
Units will be repaired at “out-of-warranty” service rates when:
• The unit’s original warranty has expired.
• A dated store receipt is not supplied.
• The unit has been returned without its serial number.
• The unit has been abused, modified, installed improperly, or
had its housing removed.
The minimum out-of-warranty service fee for your Whistler
WIC-5000 is $35.00 (U.S.) If you require out-of-warranty service,
please return your unit as outlined in the section “Service
Under Warranty” along with a certified check or money order
in the amount stated above. Payment may also be made by
MasterCard, VISA or American Express; personal checks are not
accepted.

13
WARRANTY INFORMATION
In the event repairs cannot be covered by the minimum
service fee, you will be contacted by a Whistler technical
service specialist who will outline options available to you.
If you elect not to have your unit repaired, it will be returned to
you along with your certified check or money order.
IMPORTANT: When returning your unit for service, be certain
to include a daytime telephone number and an email address (if
applicable).
Customer Service
If you have questions concerning the operation of your Whistler
product, or require service during or after the warranty period,
please call Customer Service at:
1-800-531-0004
Representatives are available to answer your questions
Monday - Friday from 8:00 a.m. to 5:00 p.m. (CT).
www.whistlergroup.com

14
SPECIFICATIONS
Specifications are subject to change without notice.
Imaging Sensor CMOS
Total Pixels 640 x 480 (NTSC)
Horizontal Viewing Angle 36 Degrees
Minimum Illumination 0 Lux
Night Vision Range 0.5m/1.64ft
Power Supply 4 x AA batteries
Tube Diameter 9mm
Waterproof Capacity IP67 (for lens/tube only)
LCD Screen Type 2.36”TFT-LCD
Effective Pixels 480 x 234
Video System NTSC
Consumption Current (Max.) 150mA
Dimensions (H x W x D) 9.84" H x 3.46" W x 1.77"
Approx. Weight 12.8 oz
Operating Temperature -10 C~50 C/14 F~122 F
Operating Humidity (Max.) 15~85%RH

CORPORATE HEADQUARTERS
1716 SW Commerce Dr. Ste. 8
Bentonville, AR 72712
Toll Free [phone]
TEL [phone]
www.whistlergroup.com
CUSTOMER RETURN CENTER
1412 South 1st St.
Rogers, AR 72756
Email: [e-mail]
03D17 © 2017 The Whistler Group, Inc.