Whistler WIC5100 User manual

OWNER’S MANUAL
Wireless Inspection Camera
With Color LCD Monitor
WIC5100

2
Welcome
Thank you for choosing a Whistler product. We are dedicated to
providing products that represent both quality and value. Please
read the user manual carefully before using this product. If you
have additional questions, please visit the FAQ page on our
website at www.whistlergroup.com or call toll free 800-531-0004,
8am to 5pm CT, Monday through Friday to speak to a Customer
Service Representative.
Packing List
INTRODUCTION
9mm Camera
with 3.3 ft. Tube
Accessory
Collar
Handheld
Unit
Video
Cable
2.7 in. LCD
Monitor
Power
Adapter
Magnet
Accessory
Clip
Mirror
Accessory
Clip
Hook
Accessory
Clip
2

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Camera Unit
Monitor
FEATURE DESCRIPTION
3.3 ft. Camera Tube
Power Indicator
Power Indicator
2.7in. LCD Display
Contrast
Brightness
Zoom
Image
Rotation
Power ON / OFF
Signal
Output
9mm Camera Lens with
LEDS
Power ON / OFF
LED Brightness
Control
3

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Installation
Installing the Camera Flexible Tube
When connecting the camera tube to the handheld unit, make sure
that the keyed ends are properly aligned. Once they are lined up, finger
tighten the knob to hold the connector in place.
Install the Accessories
The three (3) included accessories (mirror, hook and magnet) are
all attached to the tube in the same way as illustrated below:
Place hook into hole at end of tube. Place rubber ring around
camera head and hook.
INSTALLATION
4
Keyed end plugs
into socket Finger tighten the
knurled knob

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Install Monitor for Wired Use
This product also supports wired use by connecting the monitor
to the camera.
Connect AC Adapter
Connect the adapter to the monitor and then plug the adapter
into a wall outlet. The power indicators on the handheld unit and
the monitor will light red, which indicates the monitor and the
handheld unit are charging at the same time and they will turn off
after fully charged. The product can be used while charging.
NOTE: Monitor must be attached to handheld unit when charging.
INSTALLATION
5

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Video Out
Insert the video cable into the Video Out jack on the side of the
unit. Insert the other end of the video cable to a video in on a TV
or other video monitor system. The unit will provide high quality
video to an external monitor.
Operation
Rotate the ON/OFF switch to turn on the camera. The power
indicator on top of the handheld unit will illuminate. The switch
then acts as a dimmer of the LED’s, that surrounds the camera and
provide high quality lighting.
OPERATION

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Press and hold on the Power ON/OFF button on monitor for 2
seconds, the power indicator will be green and the picture will
display on LCD display.
Rotate the ON/Off switch to adjust the display brightness.
To orientate the images displayed on LCD display, press the button.
Image orientation as below:
Press the button to digital zoom the image. Zoom capacity of 1.5x, 2x
and 3x.
OPERATION

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OPERATION
Gently guide the tube into the desired location. Slight adjustments can be
made while maneuvering the head in a forward direction.
IMPORTANT: The flexible tube can be bent to accommodate exploration
in a variety of locations.
The accessories can be used to retrieve small items such as screws or rings.

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FCC INFORMATION
FCC ID: TW5GB8863
CAUTION: Do not expose the monitor or handheld
unit dripping or splashing liquids. Turn off camera and
monitor when not in use. Use only the AC adaptor and
cable supplied with the unit. Properly dispose of the
batteries. Exposure to high temperatures can cause the
batteries to explode. Do not dispose of the batteries
in a fire. When stored, place tape over the terminals to
prevent direct contact with other objects. Some countries
have regulations concerning battery disposal. Please
follow all applicable regulations.
FCC Information
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) this device may not cause harmful interference,
(2) this device must accept any interference received, including
interference that may cause undesired operation.
IMPORTANT: FCC requirements state that changes or
modifications not expressly approved by Whistler could void the
user’s authority to operate the equipment.

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TROUBLESHOOTING
Troubleshooting
Why won’t the monitor turn on?
• Make sure that the monitor has been charged at least
overnight before first use. Press the reset button on the unit.
Message on monitor says to “See Manual for Troubleshooting“.
• Make sure that the handheld unit is turned on and that the
camera tube is properly attached to the handheld unit.
The power light comes on but nothing shows on the screen?
• This could be due to weak batteries in the handheld.
Replace batteries.
• Is the camera tube fully inserted to the handheld unit? When
connecting the camera tube to the handheld unit, make sure
the keyed ends are properly aligned. Once they are lined up,
press in firmly and then finger tighten the knob to hold the
connector in place.
Why is my picture upside down?
• Simply press the image orientation button or move the camera
tube to properly orient the image.
What is the maximum depth the waterproof camera can be
submerged?
• Approximately 12 feet - the camera extension limit of the unit.
Camera tube has a rating of IP67.

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TROUBLESHOOTING
Why does the video look “Scrambled”?
• There are two video formats that the inspection camera can be
set to: NTSC format which is used in North America. The PAL
format is used in Europe and other overseas countries. Enter
the menu selection and check the video format to make sure
the monitor is in NTSC format.
What format are the pictures and movies saved as?
• Still images are saved in a .jpg format. Movies are saved in a .avi
format, with video resolution at 640x480 pixels.
Video Output, will display live video or will it only display
playback of recorded video?
• When connected to a different monitor the unit will display live
video as well as picture and recorded playback.

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SPECIFICATIONS

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WARRANTY
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Consumer Warranty
This Whistler product is warranted to the original purchaser for a period
of one (1) year from the date of original purchase against all defects in
materials and workmanship, when purchased from an authorized Whistler
retailer. This limited warranty is void if the unit is abused, misused,
modied, installed improperly, or if the housing and/or serial numbers
have been removed. There are no express warranties covering this product
other than those set forth in this warranty. All express or implied warranties
for this product are limited to one (1) year. Whistler is not liable for damages
arising from the use, misuse, or operation of this product including but not
limited to loss of time, inconvenience, loss of use of your product or property
damage caused by your product or its failure to work, or any other incidental or
consequential damages including personal injury.
DO NOT RETURN ITEM TO STORE WHERE PURCHASED.
FOR WARRANTY INFORMATION, CONTACT WHISTLER CUSTOMER SERVICE
AT 1-800-531-0004.
Representatives are available to answer your questions Monday – Friday
from 8:00 a.m. to 5:00 p.m. CST
Service Under Warranty
During the warranty period, defective units will be repaired or replaced
(with the same or a comparable model), at Whistler’s option, without charge
to the purchaser when returned prepaid, with dated proof of purchase to
the address below. Units returned without dated proof of purchase will be
considered out of warranty and therefore are not covered by the described
Limited Warranty. (Refer to Service Out of Warranty section.)
Due to the specialized equipment necessary for testing Whistler products,
there are no authorized service centers other than Whistler. When returning
a unit for service under warranty, please follow these instructions:

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WARRANTY
1. Ship the unit in the original carton or in a suitable sturdy equivalent, fully
insured, with return receipt requested to:
Whistler Repair Dept.
1412 South 1st St.
Rogers, AR. 72756
Please allow 3 weeks turnaround time.
IMPORTANT: Whistler will not assume responsibility for loss or damage
incurred in shipping. Therefore, please ship your unit insured with return
receipt requested. CODs will not be accepted!
2. Include with your unit the following information, clearly printed:
• Your name and physical street address for shipping (no PO Boxes), a
daytime telephone number, and an email address (if applicable).
• A detailed description of the problem (e.g.,“device will not power ON”).
• A copy of your dated proof of purchase or bill of sale.
3. Be certain your unit is returned with its serial number. Units without
serial numbers are not covered under warranty.
IMPORTANT: To validate that your unit is within the warranty period,
make sure you keep a copy of your dated proof of purchase. For warranty
verication purposes, a copy of your dated store receipt must accompany
any Whistler product sent in for warranty work.
Service Out Of Warranty
Units will be repaired at“out of warranty” service rates when:
• The unit’s original warranty has expired.
• A dated proof of purchase is not supplied.
• The unit has been returned without its serial number.
• The unit has been misused, abused, modied, installed improperly, or
had its housing removed.

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WARRANTY
The minimum out of warranty service fee for your Whistler WIC5100 is $75.00
(U.S.). If you require out of warranty service, please return your unit as outlined
in the section “Service Under Warranty”along with a cashier’s check or money
order in the amount of $75.00. Payment may also be made by MasterCard,
VISA or American Express. Personal checks are not accepted.
In the event repairs cannot be covered by the minimum service fee, you
will be contacted by a Whistler technical service specialist who will outline
options available to you.
IMPORTANT: When returning your unit for service, be certain to include
a daytime telephone number and an email address (if applicable).
Customer Service
If you have questions concerning the operation of your Whistler product,
or require service during or after the warranty period, please call Customer
Service at 1-800-531-0004.
Representatives are available to answer your questions Monday - Friday from
8:00 a.m. to 5:00 p.m. (CST) or visit the F.A.Q.’s at www.whistlergroup.com.

CORPORATE HEADQUARTERS
1716 SW Commerce Dr. Ste.8
Bentonville, AR 72712
Toll Free [phone]
TEL [phone]
FX [phone]
www.whistlergroup.com
CUSTOMER RETURN CENTER
1412 South 1st St.
Rogers, AR 72756
Consumer Service Tel [phone]
Email: [email protected]
P/N
02B15 © 2015 The Whistler Group, Inc.