Wilson Electronics DT4G 460101 User manual

Wilson
Electronics
o e
o e
DT4G
™
Cellular
Signal
Booster
460101
~
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help?
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D
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Support
866-294-1660
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Fri.
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to 6
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A
IT
IS VERY IMPORTANT
TO POWER YOUR SIGNAL
BOOSTER USING A SURGE
PROTECTED AC POWER
STRIP WITH
AT
LEASTA 1000
JOULE
RATING.
FAILURE TO DO THIS WILL VOID YOUR WARRANTY
IN
THE EVENT OF A POWER SURGE OR LIGHTNING
STRIKE.
A THE SIGNAL BOOSTER UNIT IS DESIGNED
FOR USE
IN
AN INDOOR, TEMPERATURE-
CONTROLLED ENVIRONMENT (LESS
THAN 150 DEGREES FAHRENHEIT). IT IS
NOT INTENDED FOR USE
IN
ATTICS OR SIMILAR
LOCATIONS SUBJECT TO TEMPERATURES
IN
EXCESS OF 150°F.
Installation
Instructions
for
the
Following
Wilson
Electronics
Signal
Booster:
DT4G 700 MHz
Band
13 &
17,
800
/1900
(Ext.
PCS) AWS (1700
/2100)
SmartTech
ill™
Signal
Booster
Model#
460001 FCC
10:
PW0460001
Contents
Package
Contents
......................................................
3
Optional
Accessories
...................................................
3
Before
Getting
Started
..................................................
3
Find
the
Strongest
Signal
................................................
4
Quick
Install
-
Inside
Window
Mount
Option
................................
5
Installation
Options
.....................................................
6
Outside Pole Mount (Best Option)
......................................
6
Outside Wall Mount Option
............................................
7
Rafter Mount Option
.................................................
8
Additional
Considerations
...............................................
8
DT4G™
and
Desktop
Antenna
Placement
..................................
9
Troubleshooting
&
Understanding
Lights
..................................
10
Additional
FAQ
........................................................
12
Safety
Guidelines
&
Recommendations
...................................
13
Signal
Booster
Specifications
...........................................
15
Guarantee
and Warranty.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover
2
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Package Contents
I
DT4G DesktopAntenna Outside Panel Antenna Kit 30' RG6
Coax Cable
(950630)
AC Power Supply Cable
(5' RG-174 comes attached) Outside Panel Antenna
{301211)
30' RG6 coax cables
(314473-0630)
5V
1
2.5A Connector
(Not included with some models)
(971129)
(859948)
Appearance
of
device and accessories may vary.
Mounting
Option
Accessories
{Included)
B
Tools
Required
for
Installation:
DT4G
Inside
Panel
Antenna
Upgrade
(311155-0630)
Panel Antenna
w/F-Female Connectors
RG6 30' Coax Ca
bl
e
w/F-Male Connectors
Reqwred
F-Female
to
SMA
Male adapter
(depending on
your
particular installation, you will need the following tools)
1.
Pole
mount-
10 mm open-end wrench oradjustable wrench
2.
Wall mount or Rafter
mount-
Drill and 3/16 inch bit, Phillips-head screwdriver
Before Getting Started
Before you install
your
DT
4G
TM
and start
enjoying improved cellular reception
in your home
or
office, please do the
following:
1.
Read through all the installation
steps. This will help you know
what
to
expect from start to finish.
2. Watch the YouTube video
demonstrating the DT4G Signal Boost
installation at: wilsonelectronics.com/
DT4Gvideo
3. Determine
the
best installation option
for your
needs
.
-Outside
Pole Mount
Option-
pg.6
(Best Option)
-Outside Wall Mount
Option-
pg.7
-Rafter
Mount
Option -pg.8
-Inside
Window
Mount
Option-
pg
.5
4. Familiarize yourself with all materials
in your product package. This will
allow you to know which pieces are
referenced
in
the instructions.
5.
Identify the location
of
your best
available cellular signal. See page 4.
6. Plan where to mount your antenna.
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help?
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866-294-1660
Mon.-Fri. Hours: 7 am to 6
pm
M
ST
3

Find the Strongest Cellular Signal
Before you install your DT4G signal booster,
you must determine the location
of
the best
available cellular signal. This will affect the
location
of
your Outside Antenna and will
help you get the best performance from
your DT4G. You can find the strongest
signal outside your building, typically at the
highest point available, using any
of
the
following methods:
1.
Best method:
Connect the Outside Antenna to the
DT4G signal booster, and the DT4G
to the Desktop Antenna. Have one
person outside (on the roof for best
results) rotate the Outside Antenna with
a second person inside the building
near the Desktop Antenna watching the
signal strength on a phone. This allows
you to read the signal strength from
nearby cell towers.
a.
The person inside should have
the phone
in
test mode so the
numerical signal strength can be
read. This is more accurate than
the
bar
indicator.
Go
to www.
wilsonelectronics.com/test-mode-
instructions for help
in
finding the
test mode for
your
phone.
b.
The person on the roof should turn
the Outside Antenna 45 degrees
at a time. Allow 30 seconds for the
phone·to register with each turn.
Rotate in 45°
increments
~
c.
The person inside should note the
readings on the phone with each
turn. Signal readings usually appear
as a negative number. The closer the
number gets to zero, the stronger the
signal (for example, -86 dB would be
a moderately good reading while -55
dB would be an excellent reading,
and
-11
0 dB would be a weak, or
unusable signal).
d.
Once you have determined which
direction provides the strongest
outside signal, you can install the
OutsideAntenna
in
that general
direction.
2.
Good methods:
a.
Place calls from several locations
outside
your
building. As you
move
to different locations, note where
you
get
the best reception.
b.
If you have a smart phone, you
can download apps that help you
identify locations
of
cell phone
towers
or
the strongest signal.
Go
to the App Store and search for
"cell signal" to find available
apps
for
your
device.
~
3.
Acceptable method: Check the
bar
indicator on your cell phone display
and note where the signal appears
the strongest. (Note: cell phone bars
are only an approximation
of
signal
strength and vary from phone to
phone.) Phones can take up to 30
seconds to reset to a new reading. Be
patient and repeat your signal check
several times.
WAIT30
SECONDS
I··
/
For additional instructions on finding
the strongest cellular signal, watch the
installation video at: wilsonelectronics.com/
DT4Gvideo.
4
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help?
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Tech Support 866-294-1660
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Fri.
Hours: 7
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to 6 pm
MST

Quick Install -Inside Window
Mount Option
Additional installation options on pg. 6-8
Find the Strongest Cellular Signal
(See page 4 for suggested methods.)
Ready to Install
Inside Window Mount
1. Select a location on the inside of
a window as high as possible and
at least 20 feet from where the
DT4G will be located. Note that this
distance typically requires the window
mount to be in a different room from
where you will locate the DT4G and
Desktop Antenna. The window should
face roughly in the direction of the
strongest cellular signal (see section
headed "Find the Strongest Cellular
Signal" on page 4 ).
2. Clean the area on the glass with the
alcohol prep pad included in Packet C.
3. Insert the suction cups included in
Packet C into the holes on the Outside
Antenna cradle using a twisting
motion. Press the suction cups onto
the window in the desired location.
4. Insert the Outside Antenna into the
cradle.
5. Connect the supplied coax cable to
the antenna lead cable on the Outside
Antenna.
6. Route the cable as desired to the
location of the DT4G. If you need to
connect both coax cables, use the
Cable Connector provided.
7. Connect the coax cable to the DT4G.
Connect the Desktop Antenna to the
DT4G. For instructions on install and
DesktopAntenna placement refer to
page 9.
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5

8. Connect the DT4G to a surge protected
AC power strip with at least a 1000
Joule rating. If your DT4G
is working
correctly, the lights will be green.
• e
·•· e
:.:
If the lights are orange or red, see
the "
Troubleshooting " section on
page 10.
NOTE:
Modern energy efficient dual-
pane windows with coatings will
weaken the cellular signals as
they pass through because
of a
metal oxide film applied during
manufacturing. If you have dual-
pane windows with energy efficient
coatings, we recommend one
of the other mounting options if
your performance
is not to your
satisfaction.
Installation Options
Outside Pole Mount Option
(Best Option)
1.
2.
Select a location on the roof where the
OutsideAntenna can
be mounted on
a pole maintaining at least 20 feet of
vertical or horizontal separation from the
inside Desktop Antenna.
U. "~ .... ,~..., '"""'
antenna directly beneath the
1 placement
of the Outside
I Antenna location
I
I
t
At least 20 feet of vertical
or horizontal separation
from the desktop antenna
is needed
Find an existing pole or obtain a
pole
of 1 to 2 inches in diameter .
Mounting hardware to attach the pole
to the
roof can be purchased from a
hardware store
or you can purchase
a Wilson's pole mount
accessory kit,
part #901117. Install the pole in the
desired location.
3. Using the hardware
in Packet A, slide
both brackets onto U-bolt. Tighten nut
& washers set onto U-bolt.
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4. Fit the assembly onto the pole in your
desired location by sliding the second
half
of the bracket onto the U-bolt and
securing it with the lock washers and
nuts provided. Be sure the cradle
is at
the desired height and rotated toward
the strongest cellular signal before
tightening the nuts. Do not over tighten.
5. Connect the supplied coax cable to
the antenna lead cable on the Outside
Antenna.
6. Route the cable as desired to the
location
of the DT4G. If you need to
connect both coax cables, use the Cable
Connector provided. Secure the cable
with ties as needed (ties not provided).
Outside Wall Mount Option
1. Select a location on an outside wall
as high as possible and at least
20 feet from
where the DT4G will
be located.
The wall should face in
roughly the
same direction as the
strongest cellular signal.
Face in roughly the same
direction as the
strongest
cellularsignal
2. Position the Outside Antenna bracket,
from
Packet B, on the wall as a
template and
mark the screw holes
with a pencil.
0
DO
0 0
3. Drill four holes where you marked,
using a 3/16-inch bit. Insert the plastic
screw anchors provided in Packet B.
Outside
Antenna
bracket
4. Line up the Outside Antenna bracket
with the
screw anchors. Mount
the cradle antenna bracket to the
wall using the four screws and four
washers provided in Packet B.
II
wall
side view
II
anchors
5. Connect the supplied coax cable to
the antenna lead cable on the Outside
Antenna.
6. Route the cable as desired to the
location
of the DT4G. If you need to
connect both coax cables, use the
Cable
Connector provided.
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7

Rafter Mount Option
1. Select a location
in
the
bu
ilding's rafters
where the Outside Antenna can
be
mounted directly above the Desktop
Antenna with at least 20 feet vertical
or horizontal separation. The location
should allow you to mount the Outside
Antenna roughly
in
the direction of the
strongest cellular signal.
Mount in the general
.f.
direction
of
the strongest
cellular signal
I
I
I
I
I
r
I
I
;
1 Mount at least I
r
'"~·~
r
2.
Mount the Outside Antenna bracket
to the rafter using the four screws and
four washers provided
in
Packet B
(pre-drill if necessary).
3. Connect the supplied coax cable to
the antenna lead cable on the Outside
Antenna.
'-
II~
[I
\
II
t..J..
~\
~
\
.
~,
'\
I\
',
\\
,,
,,
I
-.::_r-
~
,,
\t
',
\
,,
)'
::__
4. Route the cable as desired to the
location
of
the DT
4G
. If you need to
connect both coax cables, use the
Cable Connector provided.
Additional Considerations
Whichever installation you choose,
keep the following guidelines
in
mind to
maximize your signal strength:
1. Always turn the Outside Antenna so
the Wilson logo
is
toward the strongest
cellular signal. The strength
of
the
signal at the Desktop Antenna (and
therefore, how far
it
will transmit a signal)
is
dependent upon the signal strength
at the Outside Antenna. Be sure to
maximize the strength at the Outside
Antenna.
Rotate
in
small
Increments
~
2. Maintain a distance of at least 20 feet
from the Outside Antenna to the DT4G
unit.
lllnl
+
___
Mjnjrnu_m
_
s~P-_a[a!Jq_n
____
~
lD
of20feet
If possible, place the Desktop
Signal Antenna directly beneath the
placement
of
the Outside Antenna
location. This creates a maximized
signal zone within the room where the
Desktop Antenna remains.
t
Place the desktop signal
antenna directly beneath the
placement
of
the Outside
Antenna location
At
least
20
feet
of
vertical
or
horizontal separation
from the desktop antenna
is needed
8
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ri.
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3. Keep the DT4G and the Desktop
Antenna at least 18 inches away
from each other with the Wilson logo
on the Desktop Antenna facing away
from the DT4G.
4. Do not face the Outside Antenna and
the Desktop Antenna toward each
other. This can cause the DT4G
to show red lights and shut down,
preventing oscillation or feedback
(see troubleshooting on
pg . 10).
In
other words, the Wilson logos
on the Outside
Antenna and the
Desktop Antenna should always be
facing
away from each other.
1
~DO NOT
face the OutsideAntenna and
the DesktopAntenna toward
each
other
5. Ifyou do not know how to mount
hardware or
run coax cable through
walls, ceilings and floors, get help from
one of Wilson's certified installers at
www.wilsonelectronics.com/installers
or from a qualified contractor or
electrician.
You can also try the Inside
Window Mount option (pg.5), which
may be sufficient for your needs.
Recommended: Lightning Surge
Protector (Sold Separately, part #859992)
We recommend you install the Lightning
Surge Protector (LSP) close to the
DT4G. Attach the cable from the Outside
Antenna to the surge protector and
ground the surge protector. The LSP is
sold separately.
DT4G and Desktop Antenna
Placement
1. Select a location for the DT4G that
is away from excessive heat, direct
sunlight, and moisture and has proper
ventilation. Recommended locations
include on a shelf,
in a closet, on a
desk or behind it. Be sure the location
is near a power outlet.
To ensure
proper ventilation, keep other objects
at least six (6) inches away.
2. Place the DT4G on a desk, table or
other solid surface where you have
routed the cable from the Outside
Antenna.
3. Attach the coax cable from the
Outside Antenna to the DT4G at the
connector labeled "Outside Antenna."
4. Attach the Inside Antenna to the
connector labeled "Inside Antenna
."
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9

5. Ensure the Inside Antenna is facing
away from both the DT4G and the
Outside Antenna.
Note
Face Inside Antenna
away from
DT and
Outside Antenna
6. Plug in the power supply to the DT4G
at the input marked "Power" (next to
the "Outside Antenna" connector).
Plug the power supply into a surge
protected AC power strip with at least
a 1000 Joule rating.
Important notice: Connect your DT4G
AC Power Supply
to a surge protected
AC powerstrip with at least a 1000 Joule
rating. Failure
to do this will void your
warranty in the event of a powersurge or
lightning strike.
7. Check the lights on top of the DT4G.
4 green lights mean you have good
signal. If you do not have green lights,
see the following Troubleshooting Tips.
• e
' e
I
Troubleshooting &
Understanding Lights
The DT4G includes four indicator lights, one
for each band (for more information about
the frequency bands used by your cell
service provider visit wirelessadvisor.com.)
All indicator lights will be green, orange
or red.
Green indicates the unit is powered
and working properly.
You always
want the lights to be green.
-··
--
.
,,,
-- ·
-e
e
Red indicates the DT4G has shut
down to prevent oscillation (feedback).
Orange indicates the DT4G is
overloaded because it is too close to
a cell tower.
Note: All red light issues must be resolved
before orange light issues.
Fixing Red Light Issues
If any lights on the DT4G are red or
blinking red try 1
or more of the following:
a) Make sure all connections are tight.
b) Reduce the gain
of the DT4G
by rotating the gain control knob
corresponding with the red light. This
is done by turning the knob counter-
clockwise
in small increments, waiting
5 seconds between each adjustment
for the DT4G to reset. Continue this
adjustment until the light turns green.
Wait 5 seconds
between each
adjustment
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