Wincomm WMP-24C User manual

WMP-24C/24F
Medical Panel PC
USER’S MANUAL
Copyright© ,2017. All rights reserved
All other brand names are registered trademarks of their respective owners.
The information contained in this document is subject to change without notice

WMP-24C/24F User’s manual
i
Version Change History
Date
Version
Description
Remark
2017/10/06
1.0
First release
Cosa
2018/7/3
1.1
Modify VESA information
Cosa

WMP-24C/24F User’s manual
ii
Acknowledgments
Intel® 6th generation Core i and Celeron are registered
trademarks of Intel® Corporation.
IBM, PC/AT, PS/2 are trademarks of International Business
Machines Corporation.
Microsoft® Windows is a registered trademark of Microsoft®
Corporation.
RTL is a trademark of Realtek Semi-Conductor Co., Ltd.
C&T is a trademark of Chips and Technologies, Inc.
UMC is a trademark of United Microelectronics Corporation.
ITE is a trademark of Integrated Technology Express, Inc.
PS/2 is a trademark of International Business Machines
Corporation.
Intel is a trademark or registered trademark of Intel
Corporation.
Microsoft Windows is a registered trademark of Microsoft
Corporation.
Winbond is a registered trademark of Winbond Electronics
Corporation.
All other product names or trademarks are properties of
their respective owners.

WMP-24C/24F User’s manual
iii
FCC Class B
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a residential environment.
This equipment generates, uses and can radiate radio frequency energy. If
not installed and used in accordance with this user manual, it may cause
harmful interference to radio communications.
Note that even when this equipment is installed and used in accordance
with this user manual, there is still no guarantee that interference will not
occur. If this equipment is believed to be causing harmful interference to
radio or television reception, this can be determined by turning the
equipment on and off. If interference is occurring, the user is encouraged
to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and the receiver
Connect the equipment to a power outlet on a circuit different from
that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Warning:
Any changes or modifications made to the equipment which are
not expressly approved by the relevant standards authority could
void your authority to operate the equipment.
To avoid risk of electric shock, this equipment must only be
connected to a supply mains with protective earth.
Do not modify this equipment without authorization of the
manufacturer.

WMP-24C/24F User’s manual
iv
Safety Instructions
Intended use
The WMP-24C/24F is intended to serve as a medical monitor
which is designed for general purpose for hospital environment
and for diagnosis. It could be used for Surgical, Radiology, PACS
(Picture Archiving Communication Systems), LIS (Lab
Information Systems) and Electronic Medical Record purpose. It
shall not be used for life-supporting system.
WARNING: Critical diagnostic decision must not be based solely
on images displayed by this device
Intended User profile
The equipment is intended for infant or adults by profession
Health care professionals.
Greeting & Setup
Thank you for purchasing the WMP-24C/24F unit. We wish that
this unit will be durable and reliable in providing your medical
application needs. Please follow the instructions below to ensure
the unit continues to have high performance.
Unpacking
After opening the carton, there will be a medical panel PC unit
with an accessory box. Examine the contents to see if there are
damages to the unit and if all accessories are present.
Setting up
Please read this manual carefully and remember to keep this
manual for future reference.
Safety Instructions & Cleaning
The unit has undergone various tests in order to comply with
safety standards. Inappropriate use of the open frame unit may
be dangerous. Please remember to follow the instructions below
to insure your safety during the installation and operating
process.
Transporting & Placement of unit
1. When moving the unit on a cart; be very cautious. Quick
stops, excessive forces and uneven surfaces may cause
the cart to overturn thus risking the unit to fall to the
ground.

WMP-24C/24F User’s manual
v
2. If the medical panel PC unit does fall to the ground,
immediately turn the power off and disconnect cords. Then
contact a service technician for repairs. Continual use of
the unit may result cause a fire or electric shock. Also, do
not repair the unit on your own.
3. Having two or more people transporting the display unit is
recommended. In addition, when installing the unit by
suspending it also requires two or more people.
4. Before suspending the unit, make sure the material used
for suspension is sturdy and stable. If not properly
suspended, the display unit may fall and cause serious
injury to people standing nearby as well as to the unit
itself.
5. If you wish to mount the display unit, remember to use
only the mounting hardware recommended by the
manufacturer.
Electrical and Power Source Related
1. This medical panel PC unit must operate on a power source
as shown on the specification label. If you are not sure
what type of power supply used in the area, consult your
dealer or local power supplier.
2. The power cords must not be damaged. Applied pressure,
added heat, and tugging may damage the power cord.
3. The power cord must be routed properly when setup takes
place. We advise that this aspect measure is to prevent
people from stepping on the cords or while the unit is
suspended to prevent flying objects from getting tangled
with the unit.
4. For plug-in equipment, the power outlet socket must be
located near the equipment and must be easily accessible.
5. Do not overload the AC outlets or extension cords.
Electrical shocks or fires may occur from overloading.
6. Do not touch the power source during a thunderstorm.
7. If your hands are wet, do not touch the plug.

WMP-24C/24F User’s manual
vi
8. Use your thumb and index finger, grip firmly on the power
cord to disconnect from the electrical socket. By pulling the
power cord, may result in damaging it.
9. If the unit is not going to be in use for an extended period
of time, remember to disconnect the unit.
10. The medical panel PC unit uses voltage between
100-240VAC. Connect the unit to a power source with the
same numerical value as shown. Please use only the power
cord provided by the dealer to ensure safety and EMC
compliance.
Various Factors of Environment
1. Do not insert objects into the openings.
2. Do not have liquids seep into the internal areas of the
medical panel PC unit.
3. Having liquids seep in or inserting objects into the unit
may result in electric shocks from taking and/or short
circuiting the internal parts.
4. Do not place the medical panel PC unit in the presence of
high moisture areas.
5. Do not install the medical panel PC unit in a wet
environment.
6. Do not place near unit near heat generating sources.
7. Do not place the unit in a location where it will come in
contact with fumes or steam.
8. Remember to keep the medical panel PC unit away from
the presence of dust.
9. If water has flow in or seep in, immediately disconnect the
open frame unit. Then contact a service technician for
repairs.
Ventilation Spacing
1. Do not cover or block the openings on the top and back
sides of the display unit. Inadequate ventilation may cause
overheating thus reducing the lifespan of the unit.

WMP-24C/24F User’s manual
vii
2. Unless proper ventilation is present, do not place unit in an
enclosed area; such as a built-in shelf. Keep a minimum
distance of 10 cm between the display unit and wall.
Operating principle
A Medical Panel PC has four main components: the arithmetic
logic unit (ALU), the control unit, the memory, and the input
and output devices (collectively termed I/O). These parts are
interconnected by buses, often made of groups of wires.
The control unit, ALU, and registers are collectively known as
a central processing unit (CPU).
Inside each of these parts are thousands to trillions of small
electrical circuits which can be turned off or on by means of
an electronic switch. Each circuit represents a bit (binary
digit) of information so that when the circuit is on it
represents a "1", and when off it represents a "0" (in positive
logic representation). The circuits are arranged in logic gates
so that one or more of the circuits may control the state of
one or more of the other circuits.
Cleaning the unit
1. Remember to turn off the power source and to unplug the
cord from the outlet before cleaning the unit.
2. Carefully dismount the unit or bring the unit down from
suspension to clean.
3. Please use a dry soft cloth to clean the unit.
4. Take a dry cloth and wipe the unit dry. Remember to avoid
having liquids seep into the internal components and areas
of the medical panel PC unit.

WMP-24C/24F User’s manual
viii
Error message / Troubleshooting
No power
1. Connect the AC adapter to the computer, and
then plug it into an AC outlet.
2. Turn on the computer.
Servicing, Repairing, Maintenance & Safety Checks
1. If the unit is not functioning properly, observe the
performance level of the display closely to determine what
type of servicing is needed.
2. Do not attempt to repair the medical panel PC unit on your
own. Disassembling the cover exposes users’ to high
voltages and other dangerous conditions. Notify and
request a qualified service technician for servicing the unit.
3. To avoid risk of electric shock, this equipment must only be
connected to a supply mains with protective earth.
4. If any of the following situations occur turn the power
source off and unplug the unit. Then contact a qualified
service technician.
(a) A liquid was spilled on the unit or objects have fallen
into the unit.
(b) The unit is soaked with liquids.
(c) The unit is dropped or damaged.
(d) If smoke or strange odor is flowing out of the operating
unit.
(e) If the power cord or plug is damaged.
(f) When the functions of the unit are dysfunctional.
5. When replacement parts are needed for the medical panel
PC unit, make sure service technicians use replacement
parts specified by the manufacturer, or those with the
same characteristics and performance as the original
parts. If unauthorized parts are used it may result in
starting a fire, electrical shock and/or other dangers.

WMP-24C/24F User’s manual
ix
ISO 7000-0434 : Caution, consult ACCOMPANYING
DOCUMENTS.
ISO 7000-1641 : Follow operating instructions or
Consult instructions for use.
IEC 60417 -5009 : STAND-BY.
IEC 60417-5031 : Direct current.
EU-wide legislation, as implemented in each
Member State, requires that waste electrical and
electronic products carrying the mark (left) must be
disposed of separately from normal household
waste. This includes monitors and electrical
accessories, such as signal cables or power cords.
When you need to dispose of your display products,
please follow the guidance of your local authority, or
ask the shop where you purchased the product, or if
applicable, follow any agreements made between
yourself.
The mark on electrical and electronic products only
applies to the current European Union Member
States.

WMP-24C/24F User’s manual
x
When networking with electrical devices, the operator is
responsible for ensuring that the resulting system meets the
requirements set forth by the following standards:
–EN 60601-1 (IEC 60601-1)
Medical electrical equipment
Part 1: General requirements for safety
–EN 60601-1-1 (IEC 60601-1-1)
Medical electrical equipment
Part 1-1: General requirements for safety
Collateral standard: Safety requirements for
Medical electrical systems
–EN 60601-1-2 (IEC 60601-1-2)
Medical electrical equipment
Part 1-2: General requirements for safety
Collateral standard: Electromagnetic compatibility;
Requirements and tests
Accessory
equipment
connected
to the
analog and
digital
interfaces
must be in
compliance with the respective nationally harmonized IEC
standards (i.e. IEC 60950 for data processing equipment, IEC
60065 for video equipment, IEC 61010-1 for laboratory
equipment, and IEC 60601-1 for medical equipment.)
Furthermore all configurations shall comply with the system
standard IEC 60601-1-1. Everybody who connects additional
equipment to the signal input part or signal output part
configures a medical system, and is therefore, responsible that
the system complies with the requirements of the system
standard IEC 60601-1-1. The unit is for exclusive interconnection
with IEC 60601-1 certified equipment in the patient environment
and IEC 60XXX certified equipment outside of the patient
environment. If in doubt, consult the technical services
department or your local representative.

WMP-24C/24F User’s manual
xi
Caution:
DO NOT LEAVE THIS EQUIPMENT IN AN UNCONTROLLED
ENVIRONMENT WHERE THE STORAGE TEMPERATURE IS BELOW
-20° C (-4° F) OR ABOVE 60° C (140° F). THIS MAY DAMAGE THE
EQUIPMENT.
This equipment shall not be used in life support systems.
The user is not to touch SIP/SOPs and the patient at the same
time.
Caution –Use suitable mounting apparatus to avoid risk of injury.
The sound pressure level at the operator’s position according to
IEC 704-1:1982 is no more than 70dB (A).
A) Grounding reliability can only be achieved when the equipment
is connected to an equivalent receptacle marked “Hospital
Only” or “Hospital Grade”.
B) Use a power cord that matches the voltage of the power outlet,
which has been approved and complies with the safety
standard of your particular country.
C) Caution: This adapter Sinpro HPU180A-108 is a forming part of
the medical device
Contact information:
Wincomm Corporation
3F, No.14, Prosperity Road II, Science-Based Industrial Park,
Hsinchu, Taiwan 300, R.O.C
TEL: [phone]
E-Mail: Sal[email protected]

WMP-24C/24F User’s manual
xii
Table of Contents
Acknowledgments........................................................ ii
FCC Class B ................................................................... iii
Safety Instructions ......................................................iv
Introduction..........................................................1
Product Description......................................................1
Package list .....................................................................2
Features............................................................................3
Specifications..................................................................4
Guidance and manufacturer’s declaration –
electromagnetic emissions.....................................7
Guidance and manufacturer’s declaration –
electromagnetic immunity.......................................9
Immunity .................................................10
Cleaning/Disinfecting.................................................12
Getting Started ..................................................12
System Set Up .............................................................12
Dimension......................................................................14
System View .................................................................20
Disconnect Device ......................................................25
BIOS Setup ..........................................................26
Appendix ..............................................................42
A. Jumper settings and Connectors.....................42
B. L type Stand (optional kit).................................62
C. Battery Pack Specifications (optional kit) ....63
D. Scrap Computer Recycling ................................64

WMP-24C/24F User’s manual
1
Introduction
Product Description
The WMP-24C/24F Medical Panel PC are based on Intel 6th
generation Core i processor which can deliver faster graphic with
higher CPU performance. It accommodates two SATA III devices
and up to 32GB DDR4 SODIMM.
The high brightness LCD, Low noise (WMP-24F) / Fanless
(WMP-24C) solution, integrated multimedia functions and
extensive expansion options make them the perfect platform
upon which to build comprehensive lifestyle computing
applications.
The WMP-24C/24F includes all the features of a powerful
computer into a slim and attractive chassis. The WMP-24C/24F
has a 23.8”high brightness TFT display with 1920 x 1080
resolutions.
The WMP-24C/24F is compact, Giga LAN and selectable WLAN
network compatible PC with full safety and medical approval and
features to control a dedicated system with a wide variety of
applications. Combining the WMP-24C/24F into your system can
achieve both cost-saving and efficient improvements.
Common applications include Surgical, Radiology, PACS (Picture
Archiving Communication Systems), LIS (Lab Information
Systems) and Electronic Medical Record. The WMP-24C/24F are
definitely your perfect choices.

WMP-24C/24F User’s manual
2
Package list
Before you begin installing your Medical Station, please make
sure that the following items have been shipped:
The WMP-24F or WMP-24C Medical Panel PC unit
User manual, chipset drivers
Power Adapter x 1 (Mf: Sinpro, type/model: HPU180A-108)
Power cord –Hospital grade used(US type), or other type in
UK, EU…etc.
Screw x 4 (VESA 100 use)

WMP-24C/24F User’s manual
3
Features

Anti-bacteria (MRSA) plastic housing
23.8" full HD (1920X1080) , MVA, Diagnostic Panel
High performance 6th generation intel Core i CPU (S series)
Supports Dual Channel DDR4 SO-DIMM, Max. 32GB
Projective Capacitive Multi-touch screen (10 fingers)
Easy wipe surfaces with no internal corners
IP65 at front side, IPx1 for whole system
Fanless solution
High speed USB3.1 gen II
One mini-PCIe expansion, support mSATA
One M.2 E type support WLAN solution
HDD Anti-vibration mechanism
Supports PCI-E x 16 (option)
USB/LAN/COM isolated module by different configuration
Optional DVD-RW or Smart card reader by different
configuration
Optional WLAN/Bluetooth module with inner antenna, mSATA
card, battery pack, Auto focus 5M pixel camera, desktop
stand and project with RFID solution

WMP-24C/24F User’s manual
4
Specifications
[
Hardware Specifications
Display
23.8” 250 nits Full HD TFT LCD
CPU Support
WMP-24F
LGA1151 for 6th generation Intel® mobile Core
i7/i5/i3 processor (35W max.)
WMP-24C
LGA1151 for 6th generation Intel® mobile Core
i7/i5/i3 processor
Disk Drive Space
2.5” Hard Disk Drive (SATA III)
Expansion
One Mini PCIe slot
One M.2 Type E slot
One PCI-E expansion slot
Button
Power // Audio adjustment (+)(-) // brightness (+)(-)
// Reading Light // Video input selection // LCD
on/off // Clean me(auto release after 1 minute) // Fn

WMP-24C/24F User’s manual
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I/O
Standard version
USB 3.1 gen II x 2, USB 3.0 x 2
RS232 x 2
RJ-45 x 1 (Gigabit Ethernet)
3.5mm phone jack connector * 2 ( Line-out, and
Mic-in)
DP video output x 2
Reset x 1
DC-in Jack x 1(with lock function)
Two 5W speaker on back side
Expansion I/O version
USB 3.1 gen II x 2, USB 3.0 x 2, USB 2.0 x 2
RS232 x 1, RS232/RS422/RS485 x 1 (RS-485
auto flow support)
RJ-45 x 2 (Gigabit Ethernet)
3.5mm phone jack connector * 2 ( Line-out, and
Mic-in)
DP video output x 2
Reset x 1
DC-in Jack x 1(with lock function)
Two 5W speaker on back side
Isolated version
USB 3.1 gen II x 2, USB 3.0 x 2
RJ-45 x 1 (Gigabit Ethernet)
3.5mm phone jack connector * 2 ( Line-out, and
Mic-in)
DP video output x 2
Reset x 1
DC-in Jack x 1(with lock function)
Two 5W speaker on back side
Isolation:
4KV isolated RS-232 x 1, RS-232/422/485 x 1
4KV isolated USB 2.0 x 1 (Full speed)
4KV isolated Lan x 1 (Gigabit)
(The isolated ports verified through Dielectric test
4000Vac only)
LCD Specifications
Display Type
23.8” LED backlight LCD
Max. Resolution
1920 x 1080 (Full HD)
Contrast Ratio
3000 : 1 (Typ)
Pixel Pitch (um)
274.5 (per one triad) × 274.5
Luminance (cd/m2)
250 (TYP)

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Viewing Angle
178°(H)
178°(V)
Operating
Temperature
0°C~ 40°C (32°F~104°F)
Brightness Control
Yes
Cautions:
Continuous displaying fixed pattern may induce image sticking.
It’s recommended to use screen saver or moving content
periodically if fixed pattern is displayed on the screen.
Power Adapter Specifications
Power
Close-frame
MFR
Sinpro
Type
HPU180A-108
Input Rating
AC 100 ~ 240 V, 2.2-0.9A @ 47 ~ 63 Hz
Output Rating
DC 24V, 7.5A
MTBF
100,000 hrs operation at 25°C
Classification
Power by Class I certified power adapter.
No applied part.
Mode of operation
Continuous operation
System input rating
DC 24V, 7A
Mechanical Specifications
Architecture
Close-frame
Front Bezel
PCT touch
Color
Medical-white
Mounting / Holder
VESA 100mm
Construction
3mm ABS + PC TYPE Plastic housing
Dimension (WxHxD)
606 x 398 x 65.6 mm
Net Weight
WMP-24F: 10.83kg (w/o power adapter)
WMP-24C: 10.80kg (w/o power adapter)
Packing Filler
PE
Environmental Specifications
Temperature
Operating:
0°C to 35°C (32°F ~95°F) with Sinpro Adapter
Storage, Transportation: -20°C to 60°C (-4°F
~140°F)

WMP-24C/24F User’s manual
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Humidity
Operating:
10% to 90%@ 35°C, non-condensing
Storage, Transportation:
10% to 90%, non-condensing
Vibration
Operating: 15g/0.53 oz, 11 ms, half sine wave
Non-operating: 50g/1.76 oz, 11 ms, half sine
wave
Shock
Operating: 5 ~ 17 Hz ,
Amplitude：0.117 ~ 500Hz ,
Acceleration：1.0G
Non-operating:10~55Hz/0.15g, 55~500Hz/2.0g
Altitudes
Operational: up to 3000 m (9842 feet)
Shipping: up to 12192 m (40000 feet)
Pressure
700 –1060 hPa (Operation)
186 –1060 hPa (Storage)
186 –1060 hPa (Transportation)
Touch Screen
P.cap touch (10 fingers)
Type
Full flat projective capacitive touch panel
Interface
Controller with USB interface, 5V
Resolution
100ppi to 25ppi Based WIN7 definition ppi
(Pixel per inch)
Light Transmission
90% ± 3%
Life Time
100M times
Guidance and manufacturer’s declaration – electromagnetic
emissions
The model WMP-24C/24F is intended for use in the electromagnetic
environment specified below. The customer or the user of the model
WMP-24C/24F should assure that it is used in such an environment.
Emissions test
Compliance
Electromagnetic environment –
guidance
RF emissions
CISPR 11
The model WMP-24C/24F uses RF
energy only for its internal function.
Therefore, its RF emissions are very
low and are not likely to cause any
interference in nearby electronic
equipment.
RF emissions
CISPR 11
The model WMP-24C/24F is suitable
for use in all establishments,