Winmate M-Series User manual

M-Series HMI
12”/15”/17”/19”/ 21.5”/23.8” P-CAP touchscreen
Intel® Core ™i5-7200U 2.5 GHz, up to 3.1 GHz
Multifunctional
Model No.:
R12IKWS-MHM2
R15IKWS-MHC3
R17IKWS-MHM1
R19IKWS-MHA1
W22IKWS-MHA3
W24IKWS-MHA2
W24IKWS-MHL2
User Manual
Version 1.1
Document Part Number: 9152111I102E

USER MANUAL CONTENTS
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CONTENTS
PREFACE ........................................................................................................................ - 4 -
ABOUT THIS USER MANUAL ...................................................................................... - 11 -
CHAPTER 1: INTRODUCTION...................................................................................... - 13 -
1.1 Product Features ........................................................................................... - 13 -
1.2 Package Contents.......................................................................................... - 14 -
1.3 I/O Layout ...................................................................................................... - 15 -
1.4 Power Button ................................................................................................. - 15 -
1.5 Reset Button.................................................................................................. - 16 -
1.6 LED Indicator................................................................................................. - 16 -
1.7 Dimensions.................................................................................................... - 17 -
1.7.1 Dimensions 12” .................................................................................... - 17 -
1.7.2 Dimensions 15” .................................................................................... - 18 -
1.7.3 Dimensions 17” .................................................................................... - 19 -
1.7.4 Dimensions 19” .................................................................................... - 20 -
1.7.5 Dimensions 21.5” ................................................................................. - 21 -
1.7.6 Dimensions 23.8” ................................................................................. - 22 -
CHAPTER 2: GETTING STARTED ............................................................................... - 24 -
2.1 Powering On.................................................................................................. - 24 -
2.1.1 AC Adapter Components ..................................................................... - 24 -
2.1.2 Power Considerations.......................................................................... - 25 -
2.1.3 Connecting the Power.......................................................................... - 25 -
2.2 Connector Description ................................................................................... - 27 -
2.2.1 Isolated DC in Connector..................................................................... - 27 -
2.2.2 Mic In, Line In and Line Out ................................................................. - 27 -
2.2.3 Serial Port Connector........................................................................... - 27 -
2.2.4 USB 3.0 Connector .............................................................................. - 28 -
2.2.5 VGA Output Connector ........................................................................ - 28 -
2.2.6 HDMI Output Connector....................................................................... - 29 -
2.2.7 Giga LAN Connector............................................................................ - 29 -
2.3 Turning On and Off ........................................................................................ - 30 -
2.4 Configuring Serial Port Settings..................................................................... - 31 -
CHAPTER 3: OPERATING THE DEVICE ..................................................................... - 33 -

USER MANUAL CONTENTS
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3.1 Operating System.......................................................................................... - 33 -
3.2 Multi-Touch.................................................................................................... - 34 -
3.3 Adjusting Display Brightness.......................................................................... - 35 -
CHAPTER 4: AMI UEFI BIOS SETUP........................................................................... - 37 -
4.1 When and How to Use BIOS Setup............................................................... - 37 -
4.2 BIOS Functions.............................................................................................. - 38 -
4.2.1 Main Menu ........................................................................................... - 39 -
4.2.2 Advanced Menu................................................................................... - 40 -
4.2.3 Chipset Menu....................................................................................... - 53 -
4.2.4 Security Menu ...................................................................................... - 61 -
4.2.5 Boot Menu............................................................................................ - 64 -
4.2.6 Save&Exit............................................................................................. - 66 -
4.3 Using Recovery Wizard to Restore Computer ............................................... - 68 -
4.4 How to Enable Watchdog .............................................................................. - 70 -
CHAPTER 5: DRIVER INSTALLATION ........................................................................ - 73 -
5.1 Chipset Driver Installation.............................................................................. - 73 -
5.2 Graphic Driver Installation.............................................................................. - 76 -
5.3 ME and NET Framework 1.1 Driver Installation............................................. - 80 -
5.4 Audio Driver Installation................................................................................. - 85 -
5.5 LAN Driver Installation................................................................................... - 87 -
5.6 RST Driver Installation................................................................................... - 90 -
5.7 Microsoft .NET Framework Driver Installation................................................ - 94 -
5.8 WatchDog Driver Installation.......................................................................... - 96 -
CHAPTER 6: MOUNTING............................................................................................ - 101 -
6.1 Cable Mounting Considerations................................................................... - 101 -
6.2 Safety Precautions....................................................................................... - 102 -
6.3.1 Panel Mounting......................................................................................... - 103 -
6.3.2 VESA Mounting......................................................................................... - 104 -
CHAPTER 7: TECHNICAL SUPPORT........................................................................ - 106 -
7.1 Software Developer Support........................................................................ - 106 -
7.2 Problem Report Form .................................................................................. - 107 -
APPENDIX A: PRODUCT SPECIFICATIONS............................................................. - 109 -

USER MANUAL PREFACE
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PREFACE
Copyright Notice
No part of this document may be reproduced, copied, translated, or transmitted in any
form or by any means, electronic or mechanical, for any purpose, without the prior
written permission of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their respective
owners.
Disclaimer
We reserve the right to make changes, without notice, to any product, including circuits
and/or software described or contained in this manual in order to improve design and/or
performance. We assume no responsibility or liability for the use of the described
product(s) conveys no license or title under any patent, copyright, or masks work rights
to these products, and make no representations or warranties that these products are
free from patent, copyright, or mask work right infringement, unless otherwise specified.
Applications that are described in this manual are for illustration purposes only. We
make no representation or guarantee that such application will be suitable for the
specified use without further testing or modification.
Warranty
Our warranty guarantees that each of its products will be free from material and
workmanship defects for a period of one year from the invoice date. If the customer
discovers a defect, we will, at his/her option, repair or replace the defective product at
no charge to the customer, provide it is returned during the warranty period of one year,
with transportation charges prepaid. The returned product must be properly packaged in
its original packaging to obtain warranty service. If the serial number and the product
shipping data differ by over 30 days, the in-warranty service will be made according to
the shipping date. In the serial numbers the third and fourth two digits give the year of
manufacture, and the fifth digit means the month (e. g., with A for October, B for
November and C for December).
For example, the serial number 1W17Axxxxxxxx means October of year 2017.

USER MANUAL PREFACE
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Customer Service
We provide a service guide for any problem by the following steps: First, visit the
website of our distributor to find the update information about the product. Second,
contact with your distributor, sales representative, or our customer service center for
technical support if you need additional assistance.
You may need the following information ready before you call:
Product serial number
Software (OS, version, application software, etc.)
Description of complete problem
The exact wording of any error messages
In addition, free technical support is available from our engineers every business day.
We are always ready to give advice on application requirements or specific information
on the installation and operation of any of our products.

USER MANUAL PREFACE
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Advisory Conventions
Four types of advisories are used throughout the user manual to provide helpful information
or to alert you to the potential for hardware damage or personal injury. These are Notes,
Important, Cautions, and Warnings. The following is an example of each type of advisory.
NOTE:
A note is used to emphasize helpful information
IMPORTANT:
An important note indicates information that is important for you to know.
CAUTION/ ATTENTION
A Caution alert indicates potential damage to hardware and explains how to
avoid the potential problem.
Une alerte d’attention indique un dommage possible à l’équipement et
explique comment éviter le problème potentiel.
WARNING!/ AVERTISSEMENT!
An Electrical Shock Warning indicates the potential harm from electrical
hazards and how to avoid the potential problem.
Un Avertissement de Choc Électrique indique le potentiel de chocs sur des
emplacements électriques et comment éviter ces problèmes.
ALTERNATING CURRENT / MISE À LE TERRE!
The Protective Conductor Terminal (Earth Ground) symbol indicates the
potential risk of serious electrical shock due to improper grounding.
Le symbole de Mise à Terre indique le risqué potential de choc électrique
grave à la terre incorrecte.

USER MANUAL PREFACE
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Safety Information
WARNING! / AVERTISSEMENT!
Always completely disconnect the power cord from your chassis
whenever you work with the hardware. Do not make connections
while the power is on. Sensitive electronic components can be
damaged by sudden power surges. Only experienced electronics
personnel should open the PC chassis.
Toujours débrancher le cordon d’alimentation du chassis lorsque
vous travaillez sur celui-ci. Ne pas brancher de connections lorsque
l’alimentation est présente. Des composantes électroniques
sensibles peuvent être endommagées par des sauts d’alimentation.
Seulement du personnel expérimenté devrait ouvrir ces chassis.
CAUTION/ATTENTION
Always ground yourself to remove any static charge before touching
the CPU card. Modern electronic devices are very sensitive to static
electric charges. As a safety precaution, use a grounding wrist strap
at all times. Place all electronic components in a static-dissipative
surface or static-shielded bag when they are not in the chassis.
Toujours verifier votre mise à la terre afin d’éliminer toute charge
statique avant de toucher la carte CPU. Les équipements
électroniques moderns sont très sensibles aux décharges d’électricité
statique. Toujours utiliser un bracelet de mise à la terre comme
précaution. Placer toutes les composantes électroniques sur une
surface conçue pour dissiper les charge, ou dans un sac anti-statique
lorsqu’elles ne sont pas dans le chassis.

USER MANUAL PREFACE
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Safety Precautions
For your safety carefully read all the safety instructions before using the device.
Keep this user manual for future reference.
Always disconnect this equipment from any AC outlet before cleaning. Do
not use liquid or spray detergents for cleaning. Use a damp cloth.
For pluggable equipment, the power outlet must be installed near the
equipment and must be easily accessible.
Keep this equipment away from humidity.
Put this equipment on a reliable surface during installation. Dropping it or
letting it fall could cause damage.
The openings on the enclosure are for air convection and to protect the
equipment from overheating.
CAUTION/ATTENTION
Do not cover the openings!
Ne pas couvrir les ouvertures!
Before connecting the equipment to the power outlet make sure the voltage
of the power source is correct.
Position the power cord so that people cannot step on it. Do not place
anything over the power cord.
If the equipment is not used for a long time, disconnect it from the power
source to avoid damage by transient over-voltage.
Never pour any liquid into an opening. This could cause fire or electrical
shock.
Never open the equipment. For safety reasons, only qualified service
personnel should open the equipment.
All cautions and warnings on the equipment should be noted.
*Let service personnel to check the equipment in case any of the following
problems appear:
oThe power cord or plug is damaged.
oLiquid has penetrated into the equipment.
oThe equipment has been exposed to moisture.
oThe equipment does not work well or you cannot get it to work
according to the user manual.
oThe equipment has been dropped and damaged.
oThe equipment has obvious signs of breakage.
Do not leave this equipment in an uncontrolled environment where the storage
temperature is below -20°C (-4°F) or above 60°C (140°F). It may damage the
equipment.

USER MANUAL PREFACE
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CAUTION/ATTENTION
Use the recommended mounting apparatus to avoid risk of injury.
Utiliser l’appareil de fixation recommandé pour éliminer le risque
de blessure.
WARNING! / AVERTISSEMENT!
Only use the connection cords that come with the product. When
in doubt, please contact the manufacturer.
Utiliser seulement les cordons d’alimentation fournis avec le
produit. Si vous doutez de leur provenance, contactez le
manufacturier.
WARNING!/ AVERTISSEMENT!
Always ground yourself against electrostatic damage to the
device.
Toujours vérifier votre mise à la terre afin que l’équipement ne se
décharge pas sur vous.
Cover workstations with approved anti-static material. Use a wrist strap
connected to a work surface and properly grounded tools and equipment.
Use anti-static mats, heel straps, or air ionizer for added protection.
Handle electrostatic-sensitive components, PCB’s and assemblies by the
case or the edge of the board.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting and removing connectors
or test equipment.
Keep the work area free of non-conductive materials, such as ordinary
plastic assembly aids and Styrofoam.
Use filed service tools, such as cutters, screwdrivers, and vacuum cleaners
that are conductive.
Always put drivers and PCB’s component side on anti-static foam.

USER MANUAL PREFACE
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Federal Communications Commission Radio Frequency Interface
Statement
This device complies with part 15 FCC rules.
Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class "B"
digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at him own expense.
European Union
This equipment is in conformity with the requirement of the
following EU legislations and harmonized standards. Product also
complies with the Council directions.
Electromagnetic Compatibility Directive (2014/30/EU)
EN55024: 2010/ A1: 2015
oIEC61000-4-2: 2009
oIEC61000-4-3: 2006+A1: 2007+A2: 2010
oIEC61000-4-4: 2012
oIEC61000-4-5: 2014
oIEC61000-4-6: 2014
oIEC61000-4-8: 2010
oIEC61000-4-11: 2004
EN55032: 2012/AC:2013
EN61000-3-2:2014
EN61000-3-3:2013
Low Voltage Directive (2014/35/EU)
EN 60950-1:2006/A11:2009/A1:2010/A12:2011/ A2:2013

USER MANUAL ABOUT THIS USER MANUAL
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ABOUT THIS USER MANUAL
This User Manual provides information about using the Winmate® M-Series HMI with Intel®
Core ™ i5-7200U processor. The documentation set for the M -Series HMI provides
information for specific user needs, and includes:
M-Series HMI User Manual –contains detailed description on how to use the HMI,
its components and features.
M-Series HMI Quick Start Guide - describes how to get the HMI device up and
running.
NOTE:
Some pictures in this guide are samples and can differ from actual
product
Revision History
Version
Date
Note
1.0
10-Apr-2018
Initial release.
1.1
26-Jun-2019
Add 23.8” models.

USER MANUAL CHAPTER 1 INTRODUCTION
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INTRODUCTION
This chapter gives you product
overview, describes features and
hardware specification. You will find all
accessories that come with the HMI
device in the packing list. Mechanical
dimensions and drawings included in
this chapter.

USER MANUAL CHAPTER 1 INTRODUCTION
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CHAPTER 1: INTRODUCTION
Thank you for purchasing Winmate® M-Series HMI. M-Series HMI is designed to
provide versatile and cost-effective solution for your industrial needs. P-CAP
multi-touch screen equipped with industrial motherboard offers various input/
output connectors. Intel® Core ™ i5-7200U processor onboard with fanless
cooling system assures steady performance and silent functioning.
M-Series HMI perfectly fits in applications where total costs of ownership (TCO)
and quick recovery of failure is important. The flexible system design provides
easy access to components and can be serviced by local maintenance team.
Versatile, easy-to-service and upgradable M-Series HMI is the best solution for
industrial and building automation.
1.1 Product Features
Winmate® M-Series HMI (Skylake) has the following features:
12”/ 15”/ 17”/ 19”/ 21.5”/ 23.8”
Intel® Core ™ i5-7200U 2.5 GHz, up to 3.1 GHz
Signature true flat display screen with edge-to-edge design
Aluminum, anti-corrosion treated housing
Superior Sealing with front IP65 protection against dust and water
Projected Capacitive Multi Touch (P-CAP)
Fanless cooling system
Support wide range 9-29V DC input
One Quick & Easy Removable 2.5” SSD Bay Slot
Support PCIe x4 Card

USER MANUAL CHAPTER 1 INTRODUCTION
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1.2 Package Contents
Carefully remove the box and unpack your HMI device. Please check if all the
items listed below are inside your package. If any of these items are missing or
damaged contact us immediately.
Standard factory shipment list:
HMI Device
Quick Start
Guide
(Hardcopy)
Driver CD &
User Manual
Mounting Clips &
Screws
12” HMI – 8 pcs
15” HMI – 12 pcs
17”/ 19” HMI –14
pcs
21.5” HMI – 16 pcs
3-pin Terminal
Block
Power Cord
AC Adapter
(12V/ 80W)

USER MANUAL CHAPTER 1 INTRODUCTION
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1.3 I/O Layout
No
Description
No
Description
①
PCIe Slot Cover for one half-
length PCIe x4 card
⑩
Mic in
②
9-29V DC-in
⑪
2.5” HDD x 1
③
Giga LAN
⑫
Expansion slot*
④
Giga LAN
⑬
Line in
⑤
USB 3.0 x 2
⑭
Line out
⑥
USB 3.0 x 2
⑮
HDD LED indicator
⑦
HDMI output
⑯
Reset
⑧
VGA Output
⑰
Power Button
⑨
RS-232/422/485
*Expansion slot configurations (Preliminary):
USB 2.0 x 4
Giga LAN x 2
COM x 2
3G with SIM x 1
USB 3.0 x 2
1.4 Power Button
M-Series HMI has a Power On/ Off button on the front side.

USER MANUAL CHAPTER 1 INTRODUCTION
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1.5 Reset Button
M-Series HMI has a Reset Button located on the front side. Press reset button to
reboot the computer forcibly.
1.6 LED Indicator
M-Series HMI provides one HDD LED indicator for status monitoring.
LED Indicator:
LED Indicator
Color
Description
HDD
Off
Slot is empty; drive is not yet discovered by
the system.
Green
HDD operating normally.

USER MANUAL CHAPTER 1 INTRODUCTION
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1.7 Dimensions
This section contains mechanical drawing of the HMI devices. Notice that this is a
simplified drawing and some components are not marked in detail.
1.7.1 Dimensions 12”
Unit: mm

USER MANUAL CHAPTER 1 INTRODUCTION
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1.7.2 Dimensions 15”
Unit: mm

USER MANUAL CHAPTER 1 INTRODUCTION
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1.7.3 Dimensions 17”
Unit: mm

USER MANUAL CHAPTER 1 INTRODUCTION
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1.7.4 Dimensions 19”
Unit: mm