
10
Troubleshooting guide for Zeta 02
Type of fault Cause Remedy
The pump is running
continuously. a) Water loss of more than 0.7 litre/
minute from the circuit.
b) The switch
(RESET) is blocked.
c) The printed circuit board
is defective.
a) Check the entire installation,
water taps, toilets, etc.
b) Press the switch a number of
times. If it remains blocked,
contact customer service for
advice.
c) Replace the printed circuit board
(contact customer service).
The pump does not start. a) Insufficient water, dry run
protection is active, LED
(FAILURE) is illuminated.
b) The pump is blocked.
The LED (FAILURE) is illuminated,
the safety system has been acti-
vated. After the switch (RESET) is
pressed, the LED (ON) lights up
but the pump does not start.
c) The printed circuit board
is defective.
d) Power supply fault.
e) Insufficient pump pressure. The
safety system has been activated
and LED (FAILURE) is illuminated.
f) Air is entering the pump suction
line. The pressure gauge is indi-
cating much lower than normal
or strongly fluctuating pressure
values. The safety system has
been activated, the pump is sta-
tionary. The LED (FAILURE)
is illuminated.
a) Find and remedy the cause for
the low water level; vent the
pump (and pumped rising main to
ZETA 02 if submersible pump is
connected) before recommission-
ing the system (contact customer
service if required).
b) Contact customer service.
c) Replace the printed circuit board
(contact customer service).
d) Check whether the electrical
power supply is functioning
properly. LED (POWER) must be
illuminated.
e) Check whether the pump is deliv-
ering the required pressure of 0.8
bar above the cut-in pressure of
the ZETA 02 controller.
f) Check and repair the hose and
pipe connections at the suction
end of the pump (contact cus-
tomer service if required).
The pump is starting
and stopping
continuously.
a) Leakage from water circuit. a) Check the water supply circuit
downstream of the ZETA 02
controller for water loss as a result
of open or dripping outlets, open
float valves in toilet cisterns or
leaking garden hoses, close or re-
pair the outlets (contact customer
service if required).
Expansion vessel
If less than 2 litres of water is extracted per minute from the system, the pump starts rapid on/
off cycling, i.e. it switches on and off rapidly. This cycling behaviour can cause serious damage
to the pump. If it is anticipated that the pump will behave in this way, e.g. because it is used to
supply a drip irrigation system, we recommend the installation of a suitable diaphragm expan-
sion vessel.