
Rotisserie does not turn on� 1. No power to rotisserie� Check fuse or breaker for circuit supplying the rotisserie�
Verify that incoming power matches that shown on the equipment data plate�
2. Circuit breaker on rotisserie tripped� Remove right side, rear corner panel
to access circuit breakers� If breaker(s) trip repeatedly check wiring and
connections for damage or shorts�
3. Loose wire in control panel� Check wiring connections to the START, STOP and
JOG switches�
4. Check transformer� If there is no power to the transformer, recheck Step 1 and
Step 2 above� If incoming voltage is correct to the transformer, check for 24 VAC
at the output of the transformer�
If 24 VAC is not present, TURN OFF INCOMING POWER TO THE ROTISSERIE�
Then verify that all wiring connections on the transformer are tight, and that the
wires are connected as specified for the voltage supplied on the data plate� Turn
power back on and retry�
If 24 VAC is still not present at the output of the transformer, replace the
transformer�
SYMPTOM PROBABLE CAUSE/SOLUTION
No burners light, rotisserie drum is
turning�
No gas to rotisserie� Verify that gas quick connect is securely engaged� Verify that
any gas shut-offs on the supply line are in the ON position�
Be aware that your incoming gas supply may be interlocked to the ventilation/
exhaust and or fire suppression system� Check that interlock system is functioning
properly� On a new installation there may also be air in the gas line that will need to
be purged�
Flame Post does not light or cuts out� 1. Air is blowing at the rotisserie, disrupting the flame and flame sense�
2. Holes on flame post cover plugged� Make sure flame post cover is clean and all
holes clear�
3. Check ground wire connection and igniter wire connection at the burner� To
access, remove the 2 screws at the base of the burner and carefully lift burner
assembly up� Then disconnect flex line at base of burner to remove�
4. Broken igniter�
5. Bad gas valve or ignition module�
Both IR Burners not lighting,
No spark at either IR igniter�
Drum is turning�
1. IR percent control not calling for heat because it is set at 0%, or it is in the
OFF phase of the timing cycle� The control is based on a 10 minute cycle� For
example: if the control is set at 70%, the burners will fire for 7 minutes, then
shut off for 3 minutes, then the cycle repeats�
2. Visually inspect both IR igniters for damage� If igniters look good proceed to 3�
3. Loose connections at ignition module� Carefully remove control panel� With the
Rotisserie on, check for 24 VAC between the (-) and (+) terminals� Turn the
rotisserie OFF, then set the control knob to 100%� Turn the rotisserie back ON�
Between the NO terminal and ground, there should be 24 VAC� If no voltage
present, check the potentiometer for damage and replace if necessary� If the
potentiometer is good, replace IR percent control� If control is good, proceed to
IR troubleshooting below�
Gas Vertical Rotisserie (GVR)
Service Manual
TROUBLESHOOTING GUIDE
PG 15 OF 24
M0009.11 JANUARY 2020