Xerox DocuPrint C55 Manual

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I N T R O D U C T I O N 2
Document Introduction
Purpose of this Document
The purpose of this Technical Information Guide is to serve the
informational needs of Systems Administrators with an electronic
reference. It provides necessary information on your DocuPrint printer for
platform-specific network setup, configuration setup or change,
maintenance, move, and optional hardware installation. Users may access
reference information either electronically through hyper-linked topics, or
by printing chapter-by-chapter hard copies. Software-related information is
organized in platform-specific chapters.
Purpose of this Section
The purpose of this introductory section is to give a brief overview of the
network installation process, and to provide a guide to the information
contained in this Technical Information Guide, as well as a jump off point
for locating the information you seek.
Objective
Using the information contained in this document, Systems Administrators
will be able to connect the DocuPrint printer to their network, configure the
printer for optimum printing performance, and troubleshoot a variety of
printer problems.
Requirements
To correctly install and configure your printer on a network, based on the
information in this document you will need:
•A DocuPrint C55 or C55mp printer with an installed network interface.
•A Windows, Macintosh, UNIX or OS/2 workstation with appropriate
operating system software installed.
•A working knowledge of your operating system and your network
topology.
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I N T R O D U C T I O N 3
How Can I Print This?
Printing individual chapters in hard copy form must be accomplished with
the Print command in the File drop-down menu of Adobe Acrobat Reader.
To print a chapter, simply click your mouse on the File drop-down menu
and select Print.
You may get Help on operating the Adobe Acrobat Reader application at
any time by clicking the Help drop-down menu and selecting Acrobat
Reader Help, or by pressing the F1 key on your keyboard.
How do I find what I want?
The Adobe Acrobat Reader on your DocuPrint C55 CD-ROM comes with a
fast and thorough search engine. Complete and detailed instructions on
how to use this search engine are available in the Adobe Acrobat Reader
Online Guide. You can access this Guide from the Help menu.
If you have a previously installed version of Acrobat you can verify it
contains the search engine by clicking on the Tools menu and check the
bottom menu entry. If there is a Search entry you can use this version. If
the entry does not exist, install the search engine version supplied in the
\instal\ utility\acroread directory of your DocuPrint C55 CD-ROM.
The procedure below should be used to set up the search index for the
DocuPrint C55 Technical Information Guide.
1. Start the Adobe Acrobat Reader on your workstation.
2. Click on the Tools menu and select Search. A fold out menu will
appear, select Indexes.
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I N T R O D U C T I O N 4
3. The Index Selection dialog will display a list of indexes currently
configured. Click Add>>.
4. The Add Index dialog will appear. On the right side of the dialog
select the directory where you installed your DocuPrint C55 Technical
Information Guide. The file INDEX.PDX will be displayed in the left
side of the dialog.
5. Select INDEX.PDX and click OK. The Index Selection dialog will
show the DocuPrint C55 entry. Be sure this entry is checked and click
OK.
6. You may now search using the Tools menu or the search icon for any
word or phrase to find the information you want.
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I N T R O D U C T I O N 5
Other Information Resources
This Technical Information Guide complements use of the Quick
Installation Poster and the User’s Guide.
•The Quick Installation Poster explains procedures for physically setting
up the printer.
•The DocuPrint Quick Network Install Guide provides an outline of the
network setup process for an “As Soon As Possible” installation.
•The User’s Guide explains all procedures related to routine printer
maintenance and day-to-day use.
•This Technical Information Guide provides more detailed procedures
for establishing a physical printer network connection, information on
establishing network printing by platform, and provides procedures for
tasks typically performed by a Systems Administrator.
•Electronic Help is available for installation of software, CentreWare
DP, and all print drivers supplied with your DocuPrint C55/C55mp
printer.
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I N T R O D U C T I O N 1
Table of Contents – Document Overview
First Time Printer Setup
Connecting to your Network - provides instruction on installing the
Network Interface Card and cabling your printer to the network.
Novell NetWare Setup contains Software Installation and Troubleshooting
information for NetWare versions 3.1X and 4.1X.
Windows Peer to Peer Network Setupcontains Software Installation and
Troubleshooting information for the various Windows versions
Macintosh Network Setup contains Software Installation and
Troubleshooting information for the Macintosh.
UNIX Network Setup contains Software Installation and Troubleshooting
information for the various supported UNIX platforms
OS/2 Network Setup contains Software Installation and Troubleshooting
information for the OS/2 operating system.
Configuration of an Existing Printer
CentreWare DP Software Instructionsprovides instruction on tasks
typically performed by the Systems Administrator using the CentreWare DP
application
DocuPrint C55/C55mp Control Panelprovides instruction for using the
Control Panel and includes tables of complete menu and submenu information.
Internet Printing Services- provides instruction for using a web browser for
such tasks as monitoring the status of your printer and submitting print jobs.
Maintenance of Your Printer
Administrative Maintenanceprovides instructions for printer cleaning, as
well as important information in case you ever need to move your DocuPrint
printer.
Error Codes provides a complete list of all error codes displayed on the
printer’s Control Panel.
Installation of Printer Options
Optional Hardwarecontains reprints of the installation instructions for all
DocuPrint options (Media Server, Hard Drive, Memory Upgrades, etc.).
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I N T R O D U C T I O N 2
Technical Information Guide Hot Index
Chapter Two Connecting to your Network
CHAPTER INTRODUCTION
ORGANIZATION
QUICK STEPS FOR CONNECTION & SETUP
INSTALLATION OF THE NETWORK INTERFACE CARD (NIC)
NETWORK CABLE CONNECTION
ETHERNET/ETHERTALK NETWORK CARD LED DESCRIPTIONS
TOKEN RING/TOKENTALK NETWORK CARD LED DESCRIPTIONS
Set An IP Address
Static Addressing
Dynamic Addressing (RARP/BOOTP)
Dynamic Addressing (DHCP)
SETTING A SUBNET MASK AT THE CONTROL PANEL
SETTING UP APPSOCKET
SETTING DEFAULT GATEWAY AT THE CONTROL PANEL
PRINT THE PRINT SETTINGS PAGE
WHERE DO I GO FROM HERE?

I N T R O D U C T I O N 3
Chapter Three...Novell NetWare Setup
CHAPTER INTRODUCTION
NETWARE 3.1X PRINT SERVER SETUP WITH SETUP WIZARD
Procedure
ADVANCED SETUP IN BINDERY MODE
NETWARE 4.1X (NDS) PRINT SERVER SETUP WITH SETUP WIZARD
ADVANCED SETUP FOR NDS (NETWARE DIRECTORY SERVICES) NETWORK
NETWARE TROUBLESHOOTING
INTRODUCTION
REQUIREMENTS
NETWARE TROUBLESHOOTING QUICK CHECK
NOVELL NETWARE TROUBLESHOOTING STEP-BY-STEP
Overview
Novell NetWare Hardware Step-by-Step
Novell NetWare Software Step-by-Step

I N T R O D U C T I O N 4
Chapter Four...Windows Peer-to-Peer Network Setup
CHAPTER INTRODUCTION
SOFTWARE INSTALLATION
SOFTWARE INSTALL FOR WINDOWS 3.X, WINDOWS FOR WORKGROUPS, & NT
3.5 (3.51)
SOFTWARE INSTALL FOR WINDOWS 95 AND NT 4.0
WINDOWS 95 PEER-TO-PEER NETWORK
REQUIREMENTS
STEP-BY-STEP SETUP (PEER-TO-PEER, NETBEUI)
WINDOWS NT 3.51 PEER-TO-PEER NETWORK
REQUIREMENTS
QUICK INSTALL STEPS (TCP/IP PROTOCOL)
QUICK INSTALL STEPS (DLC/LLC PROTOCOL)
QUICK INSTALL STEPS (APPLETALK PROTOCOL)
WINDOWS NT 4.1X NETWORK
INTRODUCTION
PRELIMINARY STEPS
QUICK INSTALL STEPS (TCP/IP PROTOCOL)
QUICK INSTALL STEPS (DLC/LLC PROTOCOL)
QUICK INSTALL STEPS (APPLETALK PROTOCOL)
WINDOWS FOR WORKGROUPS PEER-TO-PEER NETWORK
REQUIREMENTS
STEP-BY-STEP SETUP (PEER-TO-PEER, NETBEUI)

I N T R O D U C T I O N 5
WINDOWS TROUBLESHOOTING
INTRODUCTION
REQUIREMENTS
WINDOWS (ALL VERSIONS) QUICK CHECK
WINDOWS 95 TROUBLESHOOTING
WINDOWS NT 3.5X TROUBLESHOOTING (TCP/IP PROTOCOL)
WINDOWS NT 3.5X TROUBLESHOOTING (DLC/LLC PROTOCOL)
WINDOWS NT 3.5X TROUBLESHOOTING (APPLETALK PROTOCOL)
WINDOWS NT 4.0 TROUBLESHOOTING (TCP/IP)
WINDOWS NT 4.0 TROUBLESHOOTING (DLC/LLC)
WINDOWS NT 4.0 TROUBLESHOOTING (APPLETALK)

I N T R O D U C T I O N 6
Chapter Five...Macintosh Network Setup
INTRODUCTION
QUICK STEP OVERVIEW
MACINTOSH SOFTWARE INSTALLATION
INTRODUCTION
REQUIREMENTS
DocuPrint Software Installation for Macintosh System 7.X
STEP-BY-STEP SETUP (APPLETALK)
MACINTOSH TROUBLESHOOTING
INTRODUCTION
REQUIREMENTS
MACINTOSH QUICK CHECK
MACINTOSH TROUBLESHOOTING STEP-BY-STEP

I N T R O D U C T I O N 7
Chapter Six...UNIX Network Setup
INTRODUCTION
QUICK STEP OVERVIEW
UNIX SOFTWARE INSTALLATION
SOLARIS 1.1X , 2.X STEP-BY-STEP SETUP
OTHER UNIX VERSIONS QUICK STEP OVERVIEW
OTHER UNIX VERSIONS STEP-BY-STEP SETUP
PRINT QUEUE MANAGEMENT
PRINTING MODEL: WORKSTATION TO PRINTER
PRINTING MODEL: WORKSTATION TO PRINT SERVER
PRINTING MODEL: PRINT SERVER TO PRINTER
DOCUPRINT UNIX COMMAND LINE UTILITIES
REMOVING A DOCUPRINT PRINTER
ADMINISTRATION
DOCUPRINT PARAMETERS CONFIGURABLE VIA TELNET
TO USE TELNET
THE TELNET CONSOLE MAIN MENU
REMOTE NIC CONFIGURATION
TELNET MENU SYSTEM (EXPLODED)
UNIX TROUBLESHOOTING
INTRODUCTION
UNIX TROUBLESHOOTING QUICK CHECK
UNIX TROUBLESHOOTING STEP-BY-STEP

I N T R O D U C T I O N 8
Chapter Seven...OS/2 Network Setup
CHAPTER INTRODUCTION
COMPATIBILITY
QUICK STEP (OS/2 WARP SERVER V 4.0)
Quick Install Setup
Troubleshooting
STEP-BY-STEP SETUP FOR IBM TCP/IP FOR OS/2
TCP/IP Protocol Configuration
OS/2 SOFTWARE INSTALLATION
INSTALLING THE DOCUPRINT OS/2 PRINT DRIVER
OS/2 TROUBLESHOOTING
INTRODUCTION
REQUIREMENTS
OS/2 QUICK CHECK
TCP/IP for OS/2 versions 2.0, 3.0, 3.1, 4.0
OS/2 TROUBLESHOOTING STEP-BY-STEP

I N T R O D U C T I O N 9
Chapter Eight...CentreWare DP Software Instructions
INTRODUCTION
KEY FEATURES AND BENEFITS OF CENTREWARE DP
PRINTER INSTALL WITH SETUP WIZARD
INTRODUCTION
SETUP WIZARD FOR NDS NETWORKS
SETUP WIZARD FOR BINDERY NETWORKS
CENTREWARE DP FEATURES
MAIN SCREEN OVERVIEW
MAIN SCREEN FEATURES
PRINTER MENU
VIEW MENU
DIAGNOSTICS MENU
TOOLS MENU
HELP MENU
CENTREWARE DRIVER INSTALLER (CDI)
INTRODUCTION
Requirements
HOW TO PLAN YOUR DRIVER DISTRIBUTION STRATEGY
Create/Edit The Login Script
CENTREWARE DRIVER INSTALLER OPERATION
CREATING A FILTER
OVERVIEW
PROCEDURE
ADVANCED SETUP
INTRODUCTION
ADVANCED SETUP IN BINDERY MODE
ADVANCED SETUP FOR NDS NETWORKS

I N T R O D U C T I O N 10
Chapter Nine...Internet Printing Services
CHAPTER INTRODUCTION
CONFIGURE YOUR WEB BROWSER
Procedure
TO INSTALL YOUR INTERNET SERVICES HELP FILES
Web Server installation
Local Hard Drive Installation
INVOKING HELP FROM THE PRINTER
Procedure
INTERNET SERVICES QUICK TOUR
THE HOME PAGE
Buttons
THE PRINT PAGE
Buttons
Controls
THE JOB LOG PAGE
THE STATUS PAGE
Controls

I N T R O D U C T I O N 11
Chapter Ten...DocuPrint C55 Control Panel
INTRODUCTION
CONTROL PANEL DESCRIPTION
CONTROL PANEL INDICATOR LIGHTS
CONTROL PANEL BUTTONS
HOW TO USE THE CONTROL PANEL
Menu System Navigation
TOP LEVEL MENU OVERVIEW
CONTROL PANEL MENUS - CONTROL
CONTROL PANEL MENUS - MAINTENANCE
CONTROL PANEL MENUS - MEDIA
CONTROL PANEL MENUS - PRINT
CONTROL PANEL MENUS - MULTINATIONAL
CONTROL PANEL MENUS - COMMUNICATIONS
CONTROL PANEL MENUS - SETUP
CONTROL PANEL MENUS - SERVICE
CONTROL PANEL MENUS - IMAGING
CONTROL PANEL MENUS - MEDIA SERVER (OPTIONAL)

I N T R O D U C T I O N 12
Chapter Eleven...Error Codes
INTRODUCTION
C SERIES—PAPER FEED ERRORS
E SERIES—JAM/COMPONENT INTEGRITY ERRORS
F SERIES—MEDIA SERVER ERRORS
H SERIES—HARD DRIVE ERRORS
J SERIES—CONSUMABLES ERRORS
W SERIES—LOW CONSUMABLE/END-OF-USE ERRORS
T SERIES—PRINT HARDWARE ERRORS
U SERIES—PRINT HARDWARE ERRORS

I N T R O D U C T I O N 13
Chapter Twelve...Administrative Maintenance
INTRODUCTION
FORMATTING YOUR HARD DRIVE
CLEANING PROCEDURES
MAINTENANCE ITEMS
PRINTER RELOCATION
PRINTER AND NETWORK CARD UPGRADES
Overview
Platform Independent Methods
Platform Dependant Methods

I N T R O D U C T I O N 14
Chapter Thirteen...Printer Specifications
INTRODUCTION
PERFORMANCE SPECIFICATIONS
PRINT FEATURE SPECIFICATIONS
CONNECTIVITY SPECIFICATIONS
MEDIA SPECIFICATIONS
PHYSICAL SPECIFICATIONS
ELECTRICAL
SUPPLIES STORAGE SPECIFICATIONS
Chapter Fourteen...Optional Hardware
MEDIA SERVER INSTALLATION INSTRUCTIONS
HARD DRIVE INSTALLATION INSTRUCTIONS
LOWER FEEDER INSTALLATION INSTRUCTIONS
SERIAL/LOCALTALK CARD INSTALLATION INSTRUCTIONS
ETHERNET/TOKEN RING CARD INSTALLATION INSTRUCTIONS
ADOBE POSTSCRIPT KIT INSTALLATION INSTRUCTIONS

I N T R O D U C T I O N 15
Safety Notes
•Electrical Safety
•Laser Safety
•Maintenance Safety
•Operational Safety
•Ozone Safety
The Xerox C55 color laser printer and the recommended consumable
supplies have been designed and tested to meet strict safety requirements.
Attention to the following notes will ensure the continued safe operation of
your printer.
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