Xerox DocuPrint P14 User manual

The Xerox
DocuPrint P14
Personal Laser Printer
User Guide

Copyright protection claimed includes all forms and
matters of copyrightable materials and information now
allowed by statutory or judicial law or hereinafter granted,
including without limitation, material generated from the
software programs which are displayed on the screen
such as styles, templates, icons, screen displays, looks, etc.
Printed in the United States of America.
XEROX® and all Xerox product names and product
numbers mentioned in this publication are registered
trademarks of the Xerox Corporation.
Other company trademarks are also acknowledged. PCL
and PCL 6 are trademarks of the Hewlett-Packard
Company. MS-DOS, Windows NT, Windows 95 and
Windows 98 are trademarks of Microsoft Corporation.
Adobe and PostScript are trademarks of Adobe Systems,
Inc. Macintosh, LocalTalk and TrueType are trademarks
of Apple Computer, Inc.
This printer contains an emulation of the Hewlett Packard
PCL 5e command language (recognized HP PCL 5e
commands) and processes these commands in a manner
compatible with Hewlett Packard LaserJet printer
products.
Changes are periodically made to this document.
Technical updates will be included in subsequent editions.
© 1998 by Xerox Corporation. All rights reserved.

Contents i
DocuPrint P14 User Guide
Chapter 1 Getting Started ..................................................
1-1
Introduction ...................................................................... 1-2
Printer Components......................................................... 1-3
Printer Features................................................................ 1-5
Printer Documentation .................................................... 1-6
Using the CD-ROM ....................................................... 1-7
Note, Caution and Warning Symbols ......................... 1-8
Printer Setup .................................................................... 1-9
Selecting a Location ..................................................... 1-9
Unpacking the Printer................................................. 1-10
Installing the Laser Print Cartridge............................ 1-11
Loading Paper............................................................. 1-13
Connecting to the Computer ..................................... 1-16
Powering On the Printer............................................. 1-21
Installing Software...................................................... 1-22
Installing the PCL Driver............................................. 1-23
Installing the PostScript Driver.................................. 1-27
Installing the Remote Control Panel and
Status Monitor ............................................................ 1-30

DocuPrint P14 User Guide
Chapter 2 Loading Print Media .........................................
2-1
Selecting Print Media ...................................................... 2-2
Media Sizes and Capacities ......................................... 2-3
Basic Guidelines ........................................................... 2-4
Loading Print Media ........................................................ 2-6
Using Tray 1 or 2 .......................................................... 2-6
Using the MSF .............................................................. 2-9
Using the Rear Face Up Stacker ................................ 2-13
Duplex Printing ........................................................... 2-14
Chapter 3 Printing ................................................................
3-1
Printing a Document........................................................ 3-2
Configuring the PCL Driver ............................................. 3-3
Selecting Your Printer .................................................. 3-3
Setting Properties ......................................................... 3-4
Configuring the PostScript Driver .................................. 3-7
Using Printer Utilities ...................................................... 3-8
Status Monitor .............................................................. 3-8
Font Navigator .............................................................. 3-8
Remote Control Panel .................................................. 3-9
Using the Printer’s Control Panel ................................. 3-15
Indicator Lights ........................................................... 3-16
Control Panel Button .................................................. 3-21
Chapter 4 Maintaining the Printer ...................................
4-1
Replacing the Laser Print Cartridge................................ 4-2
Cleaning the Printer ......................................................... 4-5
Cleaning the Outside .................................................... 4-5
Cleaning the Inside ....................................................... 4-6

DocuPrint P14 User Guide
Chapter 5 Troubleshooting ................................................
5-1
Clearing Paper Jams........................................................ 5-2
Output Area................................................................... 5-4
Input Area...................................................................... 5-5
Inside the Printer........................................................... 5-6
In Optional Tray 2 ......................................................... 5-7
Solving Printing Problems .............................................. 5-9
Solving Print Quality Problems .................................... 5-14
Solving PostScript Problems ........................................ 5-17
Obtaining Service .......................................................... 5-18
Appendix A Printer Specifications .....................................
A-1
Appendix B Environmental and Safety Considerations
B-1
Introduction ......................................................................B-2
Laser Safety......................................................................B-3
Laser Safety for the United States and Canada .........B-4
Laser Safety for Finland and Sweden .........................B-5
Laser Statement (Laserturvallisuus) ...........................B-5
Ozone Safety ....................................................................B-6
Electrical Safety................................................................B-7
Radio Frequency Emissions..........................................B-10
United States and Canada .........................................B-10
Europe .........................................................................B-12
Operational Safety .........................................................B-14
Appendix C Certifications ..................................................... C-1
Quality Standards ............................................................C-2
Energy Star.......................................................................C-3

DocuPrint P14 User Guide
Appendix D Printer Options .................................................
D-1
Introduction ......................................................................D-2
Precautions.......................................................................D-3
Memory and PostScript SIMMs......................................D-4
Serial/LocalTalk Card .......................................................D-7
Paper Tray 2 ...................................................................D-10

Chapter 1: Getting Started ❖1-1
Getting Started Chapter1
Introduction .................................................................... 1-2
Printer Components ....................................................... 1-3
Printer Features .............................................................. 1-5
Printer Documentation .................................................. 1-6
Using the CD-ROM ..................................................... 1-7
Note, Caution and Warning Symbols ....................... 1-8
Printer Setup .................................................................. 1-9
Selecting a Location ................................................... 1-9
Unpacking the Printer ............................................... 1-10
Installing the Laser Print Cartridge .......................... 1-11
Loading Paper ........................................................... 1-13
Connecting to the Computer ................................... 1-16
Powering On the Printer ........................................... 1-21
Installing Software .................................................... 1-22
Installing the PCL Driver ........................................... 1-23
Installing the PostScript Driver ................................ 1-27

Introduction
1-2 ❖DocuPrint P14 User Guide
Introduction
In this chapter, you will become familiar with the features
of your printer and learn where to locate specific printer
parts.
Before you use your printer, make sure that you perform
all of the setup steps outlined in the Quick Reference Card
that came with your printer. For your convenience, the
installation instructions are also included in this chapter.
See the section “Printer Setup” (page 1-9).
Recognizing that you may have special needs, Xerox offers
several optional printer accessories to better meet your
requirements. These are explained in detail in
Appendix D: Printer Options.
Xerox, or your Xerox authorized reseller, may have
provided some or all of these options. First verify your
exact accessory options before proceeding further. If you
see features described in this section that are not available
with the printer and accessories you have, you can easily
add them yourself. For more information, refer to the
separate Supplies/Options Guide provided with your
printer.

Printer Components
Chapter 1: Getting Started ❖1-3
Printer Components
Use Figures 1.1 through 1.3 to identify the main
components of your DocuPrint P14.
Figure 1.1 Printer Components, Front View
Front View
➊Face down stacker
➋Paper lifter
➌Multi-sheet feeder (MSF)
➍Tr a y 1
➎Tray 2 (optional)
➏Control board cover
➐Control panel
➑Paper level indicator
Figure 1.2 Printer Components, Inside Front View
Inside Front View
➊Front cover
➋Laser print cartridge
➌Front cover release button

Printer Components
1-4 ❖DocuPrint P14 User Guide
Figure 1.3 Printer Components, Rear View
Rear View
➊Rear cover (with face-up
stacker inside)
➋Printer cable connectors
➌Power cord connector
➍Power switch
➎Exhaust fan
➏Cooling vent

Printer Features
Chapter 1: Getting Started ❖1-5
Printer Features
Your Xerox DocuPrint P14 is a compact, easy to use laser
printer designed for the small office environment. It is
designed to provide years of high quality, high
performance printing.
This manual tells you how to set up, operate and maintain
your new printer, and contains advice on how you can get
the best performance from it. Please use this manual
together with the documentation provi9ded with your
computer hardware and software.
The maximum print speed for the DocuPrint P14 is 12
pages per minute. It offers true 600 x 600 dpi print
resolution and 1200 x 1200 with resolution enhancement
technology. The printer features one 250 sheet paper tray
and multi-sheet feeder. The printer understands PCL 5e
and PCL 6 printer languages, and has an option for
PostScript Level 2. Other options include a second paper
tray, and a serial/LocalTalk interface board for Apple
Macintosh compatibility.

Printer Documentation
1-6 ❖DocuPrint P14 User Guide
Printer Documentation
Your DocuPrint P14 is packaged with the following
documentation and information:
•Quick Reference Card, which shows you how to get
your printer up and running, and provides the basic
information needed to use your printer.
•ThisUser Guide, which provides you with all of the
detailed information you will need to use, maintain,
upgrade and troubleshoot your printer.
•Supplies/Options Guide, which gives you ordering
information for printer consumables and options, as
well as recommendations for supported print media
(i.e., paper, transparencies, labels, envelopes, etc.).
•Warranty Card, which you should fill out and return
in order to receive all of the benefits of owning a Xerox
laser printer.
•TheDocuPrint P14 CD-ROM, which contains the
following:
—User Guide (electronic version of this book)
—Printer Drivers
— Xerox Font Manager
For the printer drivers contained on the CD-ROM, the
majority of documentation is provided via the on-line Help
files included with the drivers. Features and functionality of
the drivers are discussed in Chapter 3: Printing.
Since the CD-ROM contains so much information of
importance, please ensure that you save it and keep it in a safe
place.

Printer Documentation
Chapter 1: Getting Started ❖1-7
Using the CD-ROM The documentation on the CD-ROM is provided as a PDF
file, which is opened in Adobe Acrobat Reader (provided
on the CD-ROM if you do not already have it installed).
This file contains hypertext links that enable you to jump
from the Table of Contents or Index directly to the page
where you are looking for information, as well as from
page to page where information is cross-referenced.
Simply move the cursor over a hypertext link and it
changes to a pointing finger. Then click on the link to
jump to the link’s destination.
The PDF files also enable you to print the specific pages
you need, rather than printing an entire chapter or
manual.
The CD-ROM is provided with an installation booklet in
its jewel case. You can also refer to the ReadMe file on the
CD-ROM for more information.

Printer Documentation
1-8 ❖DocuPrint P14 User Guide
Note, Caution and
Warning Symbols
Throughout this User Guide, several symbols are used to
emphasize useful, important and critical information.
They are as follows:
This symbol indicates particularly useful or helpful
information about your printer.
This symbol indicates a caution against
performing any action that may damage your
printer or degrade performance.
This symbol indicates a warning against
performing any action that may lead to
physical injury.

Printer Setup
Chapter 1: Getting Started ❖1-9
Printer Setup
Selecting a
Location
Place your printer on a flat, stable surface near your
workstation. Leave enough space around the printer, so
that you can easily:
• Open the printer cover.
• Open the rear cover to remove jammed paper, or
retrieve the paper when you use the rear face-up
stacker.
• Remove and install the paper tray(s) to load paper.
• Allow air circulation around the exhaust fan and vent
to prevent the printer from overheating.
Do not place the printer:
• In direct sunlight.
• Near heat sources or air conditioners. Place the printer
where the temperature is stable and set for comfort.
• In dusty or dirty environments. Dust accumulation
may prevent the printer from functioning properly.
• Near devices that contain magnets or generate
magnetic fields (such as loudspeakers or base units of
cordless telephones).

Printer Setup
1-10 ❖DocuPrint P14 User Guide
Unpacking the
Printer
1Remove the printer and all accessories from the packing
carton.
Save the carton and packing materials in case you need to
repack the printer for service or storage.
2Make sure that your printer came packed with the
following items:
•Laserprintcartridge
•Powercord
• DocuPrint P14 CD-ROM
• Quick Reference Card
• Warranty Card
• IEEE 1284-compliant printer cable (may or may not be
supplied with your printer)
If any items are missing or damaged, notify your
dealer immediately.
In order to connect your DocuPrint P14 to your
computer, you have to purchase a printer cable
separately. The section “Connecting to the
Computer”(page 1-16)identifiestherequiredcables.
3Carefully remove the shipping tapes from the printer.
Instructions for setting up your printer follow, starting
with the section “Installing the Laser Print Cartridge”
(page 1-11). If you purchased an additional memory
SIMM, paper Tray 2, or other options, refer to
Appendix D: Printer Options for installation instructions
after completing the setup procedure.

Printer Setup
Chapter 1: Getting Started ❖1-11
Installing the Laser
Print Cartridge
1Open the printer cover by pressing the cover release
button.
2Raise the printer cover.
3Unpack the laser print cartridge and place it on a clean
sheet of paper. Carefully remove the sealing tape and
discard it.
4Shake the cartridge from side to side 5 or 6 times to
distribute the toner evenly inside the cartridge.

Printer Setup
1-12 ❖DocuPrint P14 User Guide
5Find the cartridge slots inside the printer, one on each
side.
6Grasp the handle and slide the cartridge down on top of
the cartridge slots, until it drops into place.
7Close the printer cover. Make sure that the cover is
securely closed.
Proceed to the next section, “Loading Paper” (page 1-13).

Printer Setup
Chapter 1: Getting Started ❖1-13
Loading Paper You can load approximately 250 sheets of paper. For the
best print quality, use any high quality xerographic copier
paper (75 g/m2or 20 lb.).
For more information on loading paper and other print
media, refer to Chapter 2: Loading Print Media.
1Remove Tray 1 by pulling it towards you. Remove the
packing material from the tray, if any.
2Pull out the length guides ➊and ➋ and the width guide ➌
(by squeezing the tab on each guide to slide the guide out).

Printer Setup
1-14 ❖DocuPrint P14 User Guide
3Push down on metal plate.
4Fan the paper and load it in the tray with the print side
facing down. The print side is usually indicated on the
paper package.
For preprinted stock, such as letterhead, place the printed
design side face down with the top edge of the page toward
the front of the tray.
5Gently press the upper corners of the paper down under
the tray tab as shown.
LETTERHEAD