Xerox Phaser 5500 series Guide

Phaser® 5500 Laser Printer
Copyright © 2004 Xerox Corporation. All Rights Reserved.
4-3
Paper Jams
This topic includes:
■"Jam at A" on page 4-4
■"Jam at B" on page 4-5
■"Jam at B and C" on page 4-8
■"Jam at C" on page 4-12
■"Jam at D" on page 4-14
■"Jam at D and A" on page 4-15
■"Jam at E" on page 4-18
■"Jam at F" on page 4-21
■"Jam at G" on page 4-22
■"Jam at H" on page 4-24
■"Jam at the Stacker Upper Tray" on page 4-25
■"Paper Size Jam in Tray 1 (MPT)" on page 4-26
■"Paper Size Jam in Trays 2-5" on page 4-28
■"Paper Size Jam in Tray 6" on page 4-30
■"Jam at Tray 2, 3, 4, or 5" on page 4-33
■"Jam at Tray 1 (MPT)" on page 4-35
■"Jam at Tray 2 and Door A" on page 4-37
■"Jam at Tray 3 and Door B" on page 4-41
■"Jam at Tray 4 or 5 and Door C" on page 4-46
■"Jam at Tray 6" on page 4-50
5500-07
0
D
B
C
A
EG
H
F
5500-208

Paper Jams
Phaser® 5500 Laser Printer
4-4
Jam at A
Follow these steps to clear the jam.
Warning
Use caution; some components inside Door A may be hot.
1. Open Door A.
2. Pull the jammed paper out of the printer. If necessary, press the green handle to move the
paper to make it easier to remove. Confirm that all paper fragments are removed.
Videos are available with instructions for clearing paper jams. Videos are located
on the User Documentation CD-ROM and at www.xerox.com/office/5500support.
5500-001
D
A
E
A
5500-002
E

Paper Jams
Phaser® 5500 Laser Printer
4-5
3. Close Door A.
Jam at B
Follow these steps to clear the jam.
1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer.
5500-003
D
A
E
5500-230

Paper Jams
Phaser® 5500 Laser Printer
4-6
2. Open Door B.
3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.
5500-004
B
C
5500-005
C
B

Paper Jams
Phaser® 5500 Laser Printer
4-7
4. Close Door B.
5. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer.
5500-006
B
C
5500-231

Paper Jams
Phaser® 5500 Laser Printer
4-8
Jam at B and C
Follow these steps to clear the jam.
1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer.
2. Open Door B.
5500-230
5500-004
B
C

Paper Jams
Phaser® 5500 Laser Printer
4-9
3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.
4. Close Door B.
5500-005
C
B
5500-006
B
C

Paper Jams
Phaser® 5500 Laser Printer
4-10
5. Open Door C.
6. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.
5500-007
B
C
5500-008
B
C

Paper Jams
Phaser® 5500 Laser Printer
4-11
7. Close Door C.
8. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer.
5500-009
B
C
5500-231

Paper Jams
Phaser® 5500 Laser Printer
4-12
Jam at C
Follow these steps to clear the jam.
1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer.
2. Open Door C.
5500-230
5500-007
B
C

Paper Jams
Phaser® 5500 Laser Printer
4-13
3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.
4. Close Door C.
5. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer.
5500-008
B
C
5500-009
B
C
5500-231

Paper Jams
Phaser® 5500 Laser Printer
4-14
Jam at D
Follow these steps to clear the jam.
1. Open Door D.
2. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.
A
5500-027
B
E
D
5500-028
B
D
A
E

Paper Jams
Phaser® 5500 Laser Printer
4-15
3. Close Door D.
Jam at D and A
Follow these steps to clear the jam.
1. Open Door D.
5500-029
A
B
E
D
A
5500-027
B
E
D

Paper Jams
Phaser® 5500 Laser Printer
4-16
2. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.
3. Close Door D.
5500-028
B
D
A
E
5500-029
A
B
E
D

Paper Jams
Phaser® 5500 Laser Printer
4-17
4. Open Door A.
Warning
Use caution; some components inside Door A may be hot.
5. Pull the jammed paper out of the printer. If necessary, press the green handle to move the
paper to make it easier to remove. Confirm that all paper fragments are removed.
5500-001
D
A
E
A
5500-002
E

Paper Jams
Phaser® 5500 Laser Printer
4-18
6. Close Door A.
Jam at E
Follow these steps to clear the jam.
Warning
Use caution; some components inside Door A may be hot.
1. Open Door A.
5500-003
D
A
E
5500-001
D
A
E
A

Paper Jams
Phaser® 5500 Laser Printer
4-19
2. Open Door E.
3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.
5500-010
E
5500-011

Paper Jams
Phaser® 5500 Laser Printer
4-20
4. Close Door E.
5. Close Door A.
5500-012
E
5500-003
D
A
E

Paper Jams
Phaser® 5500 Laser Printer
4-21
Jam at F
Follow these steps to clear the jam.
1. Open Door F.
2. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.
5500-013
E
A
B
D
E
A
B
D
5500-014
E
A
B
D
5500-273
E
A
B
D

Paper Jams
Phaser® 5500 Laser Printer
4-22
3. Close Door F.
Jam at G
Follow these steps to clear the jam. On the front panel of the printer, press the ibutton to view
information about the front panel message.
1. If visible, pull the jammed paper out of the stacker upper tray.
5500-015
E
A
B
D
5500-205
E
A
B
C
D