Xerox WorkCentre6655 User manual

Xerox®WorkCentre®6655
Color Multifunction Printer
Imprimante multifonction couleur
User Guide
Guide d'utilisation
Italiano Guida per l’utente
Deutsch Benutzerhandbuch
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Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or
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Document version 1.0: September 2014
BR10363_en-us

Xerox®WorkCentre®6655 Color Multifunction Printer 3
User Guide
Contents
1 Safety 11
Electrical Safety............................................................................................................................................................. 12
General Guidelines................................................................................................................................................ 12
Power Cord .............................................................................................................................................................. 13
Emergency Turn Off............................................................................................................................................. 13
Laser Safety............................................................................................................................................................. 13
Operational Safety....................................................................................................................................................... 14
Operational Guidelines ....................................................................................................................................... 14
Ozone Release........................................................................................................................................................ 14
Printer Location ..................................................................................................................................................... 14
Printer Supplies ...................................................................................................................................................... 15
Maintenance Safety .................................................................................................................................................... 16
Printer Symbols.............................................................................................................................................................. 17
Environmental, Health, and Safety Contact Information............................................................................. 18
2 Features 19
Parts of the Printer ....................................................................................................................................................... 20
Front View................................................................................................................................................................ 20
Rear View ................................................................................................................................................................. 21
Internal Parts.......................................................................................................................................................... 22
Control Panel .......................................................................................................................................................... 23
Information Pages ....................................................................................................................................................... 25
Printing the Configuration Report.................................................................................................................. 25
Administration Features............................................................................................................................................. 26
Accessing the Printer ........................................................................................................................................... 26
CentreWare Internet Services .......................................................................................................................... 28
Finding the IP Address of the Printer ............................................................................................................ 29
Automatic Data Collection................................................................................................................................ 29
Billing and Usage Information ........................................................................................................................ 29
More Information......................................................................................................................................................... 30
Welcome Center.................................................................................................................................................... 31
3 Installation and Setup 33
Installation and Setup Overview............................................................................................................................. 34
Selecting a Location for the Printer ....................................................................................................................... 35
Power Cord Safety Information .............................................................................................................................. 36
Connecting the Printer................................................................................................................................................ 37
Selecting a Connection Method...................................................................................................................... 37
Physically Connecting the Printer to the Network.................................................................................... 38
Connecting to a Computer Using USB.......................................................................................................... 38

Contents
4 Xerox®WorkCentre®6655 Color Multifunction Printer
User Guide
Connecting to a Telephone Line ..................................................................................................................... 38
Turning the Printer On and Off........................................................................................................................ 39
Configuring Network Settings.................................................................................................................................. 41
About TCP/IP and IP Addresses ...................................................................................................................... 41
Modifying General Settings ...................................................................................................................................... 42
Setting Energy Saver Mode............................................................................................................................... 42
Setting the Date and Time at the Control Panel ...................................................................................... 43
Installing the Software............................................................................................................................................... 44
Operating System Requirements.................................................................................................................... 44
Installing Drivers and Utilities for Windows ............................................................................................... 45
Installing Print Drivers and Utilities for Macintosh OS X Versions 10.7 and Later....................... 46
Installing Scan Drivers for Macintosh ........................................................................................................... 47
Installing Print Drivers and Utilities for UNIX and Linux Printing ...................................................... 47
Other Drivers........................................................................................................................................................... 49
4 Paper and Media 51
Supported Paper............................................................................................................................................................ 52
Recommended Media......................................................................................................................................... 52
Ordering Paper....................................................................................................................................................... 52
General Paper Loading Guidelines ................................................................................................................. 52
Paper That Can Damage Your Printer........................................................................................................... 53
Paper Storage Guidelines................................................................................................................................... 53
Supported Paper Types and Weights............................................................................................................ 54
Supported Standard Paper Sizes..................................................................................................................... 54
Supported Paper Types and Weights for Automatic 2-Sided Printing ............................................. 55
Supported Custom Paper Sizes........................................................................................................................ 55
Loading Paper ................................................................................................................................................................ 56
Loading Paper in the Bypass Tray .................................................................................................................. 56
Configuring Trays 1 or 2 for the Paper Length.......................................................................................... 58
Loading Paper in Trays 1–2............................................................................................................................... 59
Printing on Special Paper........................................................................................................................................... 62
Envelopes ................................................................................................................................................................. 62
Labels......................................................................................................................................................................... 65
Glossy Cardstock ................................................................................................................................................... 66
5 Printing 67
Printing Overview.......................................................................................................................................................... 68
Selecting Printing Options ......................................................................................................................................... 69
Print Driver Help .................................................................................................................................................... 69
Windows Printing Options ................................................................................................................................. 70
Macintosh Printing Options .............................................................................................................................. 71
Linux Printing Options......................................................................................................................................... 72
Managing Jobs .............................................................................................................................................................. 73
Managing Jobs at the Control Panel ............................................................................................................. 73
Managing Secure and Held Print Jobs .......................................................................................................... 74
Managing Jobs in CentreWare Internet Services ..................................................................................... 75

Contents
Xerox®WorkCentre®6655 Color Multifunction Printer 5
User Guide
Printing Features........................................................................................................................................................... 76
Printing on Both Sides of the Paper............................................................................................................... 76
Selecting Paper Options for Printing.............................................................................................................. 77
Printing Multiple Pages to a Single Sheet.................................................................................................... 77
Printing Booklets ................................................................................................................................................... 78
Print Quality ............................................................................................................................................................ 78
Using Image Options .......................................................................................................................................... 78
Printing Cover Pages............................................................................................................................................ 79
Printing Insert Pages............................................................................................................................................ 80
Printing Exception Pages.................................................................................................................................... 80
Scaling....................................................................................................................................................................... 81
Printing Watermarks............................................................................................................................................ 82
Printing Mirror Images........................................................................................................................................ 83
Creating and Saving Custom Sizes................................................................................................................. 83
Selecting Job Completion Notification for Windows .............................................................................. 84
Printing Special Job Types......................................................................................................................................... 85
Secure Print ............................................................................................................................................................. 85
Sample Set............................................................................................................................................................... 86
Delay Print ............................................................................................................................................................... 87
Saved Job................................................................................................................................................................. 88
Held Print Jobs ............................................................................................................................................................... 90
Releasing Held Print Jobs................................................................................................................................... 90
Print From ........................................................................................................................................................................ 91
Printing from a USB Flash Drive...................................................................................................................... 91
Printing from Saved Jobs ................................................................................................................................... 91
Printing from Mailbox ......................................................................................................................................... 92
Printing from CentreWare Internet Services .............................................................................................. 93
6 Copying 95
Basic Copying................................................................................................................................................................. 96
Document Glass..................................................................................................................................................... 96
Document Glass Guidelines .............................................................................................................................. 97
Document Feeder ................................................................................................................................................. 97
Duplex Automatic Document Feeder Guidelines...................................................................................... 97
Selecting Copy Settings.............................................................................................................................................. 98
Basic Settings ......................................................................................................................................................... 99
Image-Quality Settings ....................................................................................................................................102
Layout Settings....................................................................................................................................................105
Output Format Settings....................................................................................................................................108
Advanced Copying..............................................................................................................................................115
ID Card Copying..................................................................................................................................................117
7 Scanning 121
Basic Scanning .............................................................................................................................................................122
Document Glass...................................................................................................................................................123
Document Glass Guidelines ............................................................................................................................123

Contents
6 Xerox®WorkCentre®6655 Color Multifunction Printer
User Guide
Document Feeder ...............................................................................................................................................123
Duplex Automatic Document Feeder Guidelines....................................................................................124
Scanning to a Folder..................................................................................................................................................125
Scanning to the Public Folder.........................................................................................................................125
Scanning to a Private Folder...........................................................................................................................126
Creating a Private Folder .................................................................................................................................126
Retrieving Scan Files ..........................................................................................................................................127
Scanning to Network File Repositories ...............................................................................................................128
Scanning to a Predefined Network File Repository................................................................................128
Adding a Scan Destination..............................................................................................................................129
Scanning to Your Home Directory........................................................................................................................130
Setting Scan Options.................................................................................................................................................131
Changing the Basic Scan Settings................................................................................................................131
Selecting Advanced Settings ..........................................................................................................................131
Selecting Layout Adjustments .......................................................................................................................133
Selecting Filing Options....................................................................................................................................133
Building a Scan Job ............................................................................................................................................134
Scanning to a USB Flash Drive...............................................................................................................................135
Scanning to an Email Address................................................................................................................................136
Sending a Scanned Image to an Email Address .....................................................................................136
Setting Email Options........................................................................................................................................137
Scanning to a Destination.......................................................................................................................................138
Sending a Scanned Image to a Destination.............................................................................................138
8 Faxing 139
Basic Faxing ..................................................................................................................................................................140
Document Glass...................................................................................................................................................
141
Document Glass Guidelines ............................................................................................................................141
Document Feeder ...............................................................................................................................................141
Duplex Automatic Document Feeder Guidelines....................................................................................142
Sending an Embedded Fax .....................................................................................................................................143
Selecting Fax Options........................................................................................................................................145
Sending a Server Fax .................................................................................................................................................153
Selecting Server Fax Options ..........................................................................................................................154
Sending an Internet Fax ..........................................................................................................................................157
Selecting Internet Fax Options......................................................................................................................158
Sending a LAN Fax .....................................................................................................................................................162
Using the Address Book............................................................................................................................................163
Adding an Individual Entry to the Device Address Book .....................................................................163
Editing an Individual Address Book Entry..................................................................................................164
Editing or Deleting Favorites in the Device Address Book...................................................................165
Printing a Fax Report.........................................................................................................................................165
9 Maintenance 167
Cleaning the Printer ...................................................................................................................................................168

Contents
Xerox®WorkCentre®6655 Color Multifunction Printer 7
User Guide
General Precautions...........................................................................................................................................168
Cleaning the Exterior.........................................................................................................................................169
Cleaning the Scanner ........................................................................................................................................169
Cleaning the Interior .........................................................................................................................................171
Billing and Usage Information ..............................................................................................................................183
Ordering Supplies........................................................................................................................................................184
When to Order Supplies....................................................................................................................................184
Viewing Printer Supply Status........................................................................................................................184
Consumables ........................................................................................................................................................185
Routine Maintenance Items...........................................................................................................................185
Recycling Supplies...............................................................................................................................................185
Toner Cartridges..................................................................................................................................................186
Moving the Printer......................................................................................................................................................187
10 Troubleshooting 191
General Troubleshooting .........................................................................................................................................192
Printer Fails to Power On..................................................................................................................................192
Printer Resets or Turns Off Frequently........................................................................................................193
Printer Fails to Print............................................................................................................................................193
Printing Takes Too Long...................................................................................................................................194
Document Prints From Wrong Tray .............................................................................................................194
Automatic 2-Sided Printing Problems .........................................................................................................195
Printer Makes Unusual Noises........................................................................................................................195
Paper Tray Fails to Close..................................................................................................................................195
Condensation Has Formed Inside the Printer..........................................................................................195
Paper Jams ....................................................................................................................................................................
196
Locating Paper Jams..........................................................................................................................................196
Minimizing Paper Jams.....................................................................................................................................197
Clearing Paper Jams ..........................................................................................................................................198
Troubleshooting Paper Jams ..........................................................................................................................209
Print-Quality Problems ......................................................................................................................................211
Copy and Scan Problems..................................................................................................................................217
Fax Problems ........................................................................................................................................................219
Getting Help..................................................................................................................................................................221
Control Panel Messages ...................................................................................................................................221
Using the Integrated Troubleshooting Tools...........................................................................................222
Online Support Assistant..................................................................................................................................223
More Information...............................................................................................................................................223
A Specifications 225
Printer Configurations and Options.....................................................................................................................226
Available Configuration....................................................................................................................................226
Standard Features ..............................................................................................................................................226
Options and Upgrades......................................................................................................................................227
Physical Specifications..............................................................................................................................................228
Weights and Dimensions .................................................................................................................................228

Contents
8 Xerox®WorkCentre®6655 Color Multifunction Printer
User Guide
Standard Configuration Physical Specifications.....................................................................................228
Physical Specifications with Optional 550-Sheet Feeder.....................................................................229
Clearance Requirements ..................................................................................................................................229
Clearance Requirements with Optional 550-Sheet Feeder.................................................................230
Environmental Specifications.................................................................................................................................231
Temperature.........................................................................................................................................................231
Relative Humidity ...............................................................................................................................................231
Elevation.................................................................................................................................................................231
Electrical Specifications............................................................................................................................................232
Power Supply Voltage and Frequency ........................................................................................................232
Power Consumption...........................................................................................................................................232
ENERGY STAR Qualified Product...................................................................................................................232
Performance Specifications ....................................................................................................................................233
Print Speed ............................................................................................................................................................233
B Regulatory Information 235
Basic Regulations........................................................................................................................................................236
United States FCC Regulations......................................................................................................................236
Canada....................................................................................................................................................................236
European Union...................................................................................................................................................237
European Union Lot 4 Imaging Equipment Agreement Environmental Information..............237
Germany.................................................................................................................................................................239
Turkey RoHS Regulation...................................................................................................................................240
Regulatory Information for 2.4 GHz Wireless Network Adapter ......................................................240
Copy Regulations........................................................................................................................................................241
United States........................................................................................................................................................
241
Canada....................................................................................................................................................................242
Other Countries....................................................................................................................................................243
Fax Regulations ...........................................................................................................................................................244
United States........................................................................................................................................................244
Canada....................................................................................................................................................................246
European Union...................................................................................................................................................246
South Africa ..........................................................................................................................................................246
New Zealand.........................................................................................................................................................247
Material Safety Data Sheets ..................................................................................................................................248
C Recycling and Disposal 249
All Countries..................................................................................................................................................................250
North America..............................................................................................................................................................251
European Union...........................................................................................................................................................252
Domestic/Household Environment ..............................................................................................................252
Professional/Business Environment .............................................................................................................252
Collection and Disposal of Equipment and Batteries............................................................................253
Battery Symbol Note .........................................................................................................................................253
Battery Removal..................................................................................................................................................253
Other Countries............................................................................................................................................................254

Contents
Xerox®WorkCentre®6655 Color Multifunction Printer 9
User Guide

Xerox®WorkCentre®6655 Color Multifunction Printer 11
User Guide
This chapter includes:
•Electrical Safety................................................................................................................................................................ 12
•Operational Safety .......................................................................................................................................................... 14
•Maintenance Safety ....................................................................................................................................................... 16
•Printer Symbols................................................................................................................................................................. 17
• Environmental, Health, and Safety Contact Information................................................................................ 18
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your Xerox
printer.
1
Safety

Safety
12 Xerox®WorkCentre®6655 Color Multifunction Printer
User Guide
Electrical Safety
This section includes:
•General Guidelines........................................................................................................................................................... 12
•Power Cord ......................................................................................................................................................................... 13
•Emergency Turn Off........................................................................................................................................................ 13
• Laser Safety........................................................................................................................................................................ 13
General Guidelines
WARNINGS:
•Do not push objects into slots or openings on the printer. Touching a voltage point or shorting
out a part could result in fire or electric shock.
•Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these
installations. Disconnect the power cord when removing covers and guards for installing optional
equipment. Except for user-installable options, there are no parts that you can maintain or
service behind these covers.
The following are hazards to your safety:
•The power cord is damaged or frayed.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•The printer emits smoke, or the surface is unusually hot.
•The printer emits unusual noise or odors.
•The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.

Safety
Xerox®WorkCentre®6655 Color Multifunction Printer 13
User Guide
Power Cord
•Use the power cord supplied with your printer.
•Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
•Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.
Electrical products can be hazardous if misused.
•Only use an extension cord or power strip designed to handle the electrical current capacity of the
printer.
•Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
•Do not place the printer in an area where people can step on the power cord.
•Do not place objects on the power cord.
•Do not plug or unplug the power cord while the power switch is in the On position.
•If the power cord becomes frayed or worn, replace it.
•To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
Emergency Turn Off
If any of the following conditions occur, turn off the printer immediately and disconnect the power cord
from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:
•The equipment emits unusual odors or makes unusual noises.
•The power cable is damaged or frayed.
•A wall panel circuit breaker, fuse, or other safety device has been tripped.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•Any part of the printer is damaged.
Laser Safety
This printer complies with laser product performance standards set by governmental, national, and
international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous
light because the beam is totally enclosed during all modes of customer operation and maintenance.
WARNING: Use of controls, adjustments, or performance of procedures other than those specified in
this manual can result in hazardous radiation exposure.

Safety
14 Xerox®WorkCentre®6655 Color Multifunction Printer
User Guide
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
Operational Guidelines
•Do not remove any paper trays while the printer is printing.
•Do not open the doors when the printer is printing.
•Do not move the printer when it is printing.
•Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
•Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Printer Location
•Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, see Physical Specifications on page 228.
•Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
•Place the printer in an area where there is adequate space for operation and servicing.
•Place the printer in a dust-free area.
•Do not store or operate the printer in an extremely hot, cold, or humid environment.
•Do not place the printer near a heat source.
•Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
•Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
•Do not place the printer in locations susceptible to vibrations.
•For optimum performance, use the printer at the elevations specified in Elevation on page 231.

Safety
Xerox®WorkCentre®6655 Color Multifunction Printer 15
User Guide
Printer Supplies
•Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
•Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
•Store all consumables in accordance with the instructions given on the package or container.
•Keep all consumables away from the reach of children.
•Never throw toner, print/drum cartridges, or toner containers into an open flame.
•When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase
the risk of skin or eye contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary
outside these areas. Please contact your Xerox representative for details.

Safety
16 Xerox®WorkCentre®6655 Color Multifunction Printer
User Guide
Maintenance Safety
•Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
•Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
•Do not burn any consumables or routine maintenance items. For information on Xerox supplies
recycling programs, go to www.xerox.com/gwa.

Safety
Xerox®WorkCentre®6655 Color Multifunction Printer 17
User Guide
Printer Symbols
Symbol Description
Warning:
Indicates a hazard which, if not avoided, could result in death or serious injury.
Caution:
Indicates a mandatory action to take in order to avoid damage to the property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Do not burn the item.
Do not expose the imaging unit to light for more than 10 minutes.
Do not expose the imaging unit to direct sunlight.
Do not touch the part or area of the printer.
Warning:
Wait for the printer to cool for the specified time before touching the fuser.
This item can be recycled. For details, see Recycling and Disposal on page 249.

Safety
18 Xerox®WorkCentre®6655 Color Multifunction Printer
User Guide
Environmental, Health, and Safety Contact
Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,
contact the following customer help lines:
United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
Europe: [phone]
For product safety information in the United States and Canada, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.

Xerox®WorkCentre®6655 Color Multifunction Printer 19
User Guide
This chapter includes:
•Parts of the Printer........................................................................................................................................................... 20
•Information Pages........................................................................................................................................................... 25
•Administration Features................................................................................................................................................ 26
•More Information............................................................................................................................................................ 30
2
Features

Features
20 Xerox®WorkCentre®6655 Color Multifunction Printer
User Guide
Parts of the Printer
This section includes:
•Front View........................................................................................................................................................................... 20
•Rear View ............................................................................................................................................................................ 21
•Internal Parts..................................................................................................................................................................... 22
• Control Panel ..................................................................................................................................................................... 23
Front View
1. Tray 1
2. Bypass Tray
3. Front Door
4. Output Tray Paper Stop
5. Control Panel
6. Duplex Automatic Document Feeder
7. Staple Cartridge Door
8. Output Tray
9. Front Door Handle
10. Optional 550-Sheet Feeder