Yealink W56P Telesystem User manual

Copyright
Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD.
Copyright © 2017 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,
photocopying, recording, or otherwise, for any purpose, without the express written permission of
Yealink(Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into
another language or format.
When this publication is made available on media, Yealink(Xiamen) Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for private use
but not for redistribution. No parts of this publication may be subject to alteration, modification or
commercial use. Yealink(Xiamen) Network Technology CO., LTD. will not be liable for any damages
arising from use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink(Xiamen) Network Technology
CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in
connection with the furnishing, performance, or use of this guide.
Declaration of Conformity
Hereby, Yealink(Xiamen) Network Technology CO., LTD. declares that this phone is in conformity with the essential
requirements and other relevant provisions of the CE, FCC.
For European, this device is a DECT Portable station operating in the frequency band of 1880MHz to 1990MHz.
For US, This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz
frequency range.
CE Mark Warning
This device is marked with the CE mark in compliance with R&TTE Directive 1999/5/EC.
This device complies with the following standards:
1. Safety: EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013
2. SAR: EN62479:2010
3. EMC: ETSI EN301489-1 V1.9.2(2011-09) & ETSI EN301489-6 V1.4.1(2015-05)
4. Radio: ETSI EN 301 406 V2.1.1 (2009-07)

Part 15 FCC Rules
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.
Industry Canada (IC)
This Class [B] digital apparatus complies with Canadian ICES-003 & ICRSS-247 Rules.
Operation is subject to the following conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.
Privacy of communications may not be ensured when using this telephone.
Class B Digital Device or Peripheral
This equipment is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. Privacy of communications may not be ensured when using this
telephone. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.
Note: Changes or modifications not expressly approved by Yealink(Xiamen) Network Technology Co., Ltd could void
the user's authority to operate the equipment.
ACTA Information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of
the base station is a label that contains, among other information, a product identifier in the format US: T2LXXXXXXX.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator
and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the
belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure
guidelines.

Information for DECT Product
This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz
frequency range. Installation of this equipment is subject to notification and coordination with
UTAM. Any relocation of this equipment must be coordinated through and approved by UTAM.
UTAM may be contacted at 1-800-429-8826.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence
of hazardous substances in electrical and electronic equipment, end users of electrical and
electronic equipment should understand the meaning of the crossed-out wheeled bin symbol.
Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.
Customer Feedback
We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and
comments to [e-mail].

GNU GPL INFORMATION
Yealink W56P IP DECT phone firmware contains third-party software under the GNU General Public License (GPL).
Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions
of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be
downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

Generic Access Profile
Yealink W56P IP DECT phones conform to Generic Access Profile (GAP) standard to support some features (e.g., Call
Encryption and Registration Management) defined in the GAP. It should be noted that Yealink W56P IP DECT phones
are not compatible with the base station and handset from other manufacturers.

About This Guide
vii
About This Guide
Yealink W56P IP DECT phone is a full-featured mobile device, which can provide reliable and
convenient wireless voice communications. In addition, it provides many widely accepted
benefits of the DECT standard, including high security, scalability, and low power consumption
to better meet your requirements.
This guide provides everything you need to quickly use your new phone. First, verify with your
system administrator that the network is ready for phone configuration. Also be sure to read
the Packaging Contents and Regulatory Notices sections in this guide before you set up and
use your W56P IP DECT phone.
In This Guide
Topics provided in this guide include:
Chapter 1 Getting Started
Chapter 2 Overview
Chapter 3 Basic Operations
Chapter 4 Phone Settings
Chapter 5 Call Features
Summary of Changes
This section describes the changes to this guide for each release and guide
version.
Changes for Release 81, Guide Version 81.10
Major updates have occurred to the following sections:
Handset Registration on page 24
Basic Network Settings on page 26
Call History Management on page 4248
Call Park on page 6077
Multicast Paging on page Error! Bookmark not defined.90
Log Issue on page Error! Bookmark not defined.98

User Guide for the W56P IP DECT Phone
viii
Changes for Release 80, Guide Version 80.15
Major updates have occurred to the following sections:
Optional Accessory on page 4
Basic Network Settings on page 26
Language on page 3334

Table of Contents
ix
Table of Contents
About This Guide....................................................................... vii
In This Guide.........................................................................................................................vii
Summary of Changes.........................................................................................................vii
Changes for Release 81, Guide Version 81.10.............................................................vii
Changes for Release 80, Guide Version 80.15............................................................ viii
Table of Contents .......................................................................ix
Getting Started ............................................................................1
Packaging Contents.............................................................................................................1
Optional Accessory...........................................................................................................4
Connecting the Base Station...............................................................................................4
Setting up the W56H Handset..............................................................................................6
Handset Information..........................................................................................................7
Battery Information............................................................................................................7
Setting up the Charger Cradle............................................................................................8
Charging the Handset..........................................................................................................9
Attaching the Belt Clip.......................................................................................................10
Overview ....................................................................................11
Base Station Description.....................................................................................................11
Handset Description ...........................................................................................................12
LCD Screen Display.............................................................................................................14
Idle Screen........................................................................................................................14
Line Status Screen............................................................................................................15
LED Instruction of the Handset...........................................................................................16
Icon Instructions...................................................................................................................16
User Interfaces.....................................................................................................................17
Handset User Interface....................................................................................................17
Basic Operations ........................................................................19
Menu Guidance..................................................................................................................19
Main Menu........................................................................................................................20
Submenu...........................................................................................................................21
Returning to Idle Screen..................................................................................................21

User Guide for the W56P IP DECT Phone
x
Entering Data and Editing Fields.......................................................................................22
Configuring the Input Modes.........................................................................................22
Editing Fields.....................................................................................................................22
Entering Data ...................................................................................................................22
Handset Registration...........................................................................................................24
Registering a Handset.....................................................................................................24
Selecting Base Station.....................................................................................................25
Renaming Base Station...................................................................................................25
Basic Network Settings........................................................................................................26
Configuring Static IP Address.........................................................................................26
Configuring Static DNS When DHCP is Enabled...........................................................26
Checking System Status.....................................................................................................27
Turning Handset On/Off.....................................................................................................28
Adjusting Volume................................................................................................................28
Locking/Unlocking Keypad ...............................................................................................29
Switching Silent Mode to On/Off ......................................................................................30
Locating a Handset............................................................................................................30
Phone Settings...........................................................................32
Handset Name....................................................................................................................33
Language ............................................................................................................................33
Ring Tones............................................................................................................................34
Advisory Tones.....................................................................................................................34
Backlight...............................................................................................................................34
Screen Saver........................................................................................................................35
Wallpaper ............................................................................................................................35
Keypad Light........................................................................................................................35
Date and Time.....................................................................................................................36
Shortcuts...............................................................................................................................37
Contact Management ......................................................................................................38
Local Directory.................................................................................................................38
Search Source List in Dialing...........................................................................................41
Blacklist..............................................................................................................................41
Call History Management..................................................................................................42
Outgoing Lines.....................................................................................................................44
Incoming Lines.....................................................................................................................45
Speed Dial............................................................................................................................45
Assigning a Speed Dial Number ....................................................................................45
Changing a Speed Dial Number...................................................................................47
Deleting a Speed Dial Number......................................................................................47
Placing a Call Using Speed Dial Key.............................................................................47
Auto Answer ........................................................................................................................47
Auto Intercom .....................................................................................................................48
Base Restart .........................................................................................................................48

Table of Contents
xi
Handset Reset......................................................................................................................49
Eco Mode+ ..........................................................................................................................49
Eco Mode ............................................................................................................................49
Call Features...............................................................................51
Placing Calls........................................................................................................................51
Placing Internal Calls.......................................................................................................52
Placing External Calls......................................................................................................53
Answering Calls...................................................................................................................54
Ending Calls .........................................................................................................................54
Redialing Calls.....................................................................................................................55
Call Mute..............................................................................................................................56
Call Hold/Resume ...............................................................................................................56
Call Waiting..........................................................................................................................56
Do Not Disturb (DND)..........................................................................................................57
Call Forward.........................................................................................................................58
Call Transfer..........................................................................................................................59
Conference Call .................................................................................................................60
Call Park ...............................................................................................................................60
Anonymous Call..................................................................................................................62
Anonymous Call Rejection ................................................................................................62
Voice Mail............................................................................................................................63
Shared Call Appearance (SCA) .......................................................................................65
Using SCA Feature on the Handset ...............................................................................66
Troubleshooting ........................................................................69
Base Issue .............................................................................................................................69
Handset Issue.......................................................................................................................69
Register Issue........................................................................................................................70
Call Issue...............................................................................................................................70
Paging Issue.........................................................................................................................70
Audio Issue...........................................................................................................................70
Display Issue.........................................................................................................................71
Update & Reset Issue..........................................................................................................71
Appendix....................................................................................73
Appendix A - Time Zones....................................................................................................73
Appendix B - Menu Structure.............................................................................................75
Appendix C - Input Modes and Characters....................................................................76
Regulatory Notices ....................................................................79

User Guide for the W56P IP DECT Phone
xii
Important Safety Information ............................................................................................79
Index...........................................................................................81

Getting Started
1
Getting Started
This chapter provides basic installation instructions and information for obtaining the best
performance with the W56P IP DECT phone. Topics include:
Packaging Contents
Connecting the Base Station
Setting up the W56H Handset
Setting up the Charger Cradle
Charging the Handset
Attaching the Belt Clip
If you require additional information or assistance with your new DECT phone, contact your
system administrator.
Packaging Contents
The following components are included in your W56P IP DECT phone package and W56H
package:
W56P IP DECT Phone Package W56H Package
1 Base Station
1 Handset
1 Charge Cradle
2 Power Adapters
1 Rechargeable Battery
1 Ethernet Cable
1 Belt Clip
1 Quick Start Guide
1 Handset
1 Charge Cradle
1 Power Adapter
1 Rechargeable Battery
1 Belt Clip

User Guide for the W56P IP DECT Phone
2
Base Station
Note
W56H Handset
Yealink W56P IP DECT phone consists of one Base for W52P/W56P and one W56H Handset.

Getting Started
3
Charger Cradle
Handset Power Adapter
Base Power Adapter
Rechargeable Battery
Ethernet Cable

User Guide for the W56P IP DECT Phone
4
Belt Clip
Quick Start Guide
Check the package before installation. If you find anything missing, contact your system
administrator.
Optional Accessory
The following item is an optional accessory for your handset. You need to purchase if required.
W56H Handset Protective Case
The protective case is used to protect your handset from falling onto floor or
liquids spilled into. It helps you to handle the handset non-slip.
Note
Connecting the Base Station
You have two options for power and network connection of the base station. Your system
administrator will advise you which one to use.
AC power
Power over Ethernet (PoE)
Note
We recommend that you use the accessories provided or approved by Yealink. The use of
unapproved third-party accessories may result in reduced performance.
Please pay attention to the radio coverage of the base station. It is up to 300m in unobstructed
outdoor areas and up to 50m inside buildings.
Do not set up the base station in a damp room, and keep away from the water.
Commented [JM1]: Are we offering this case
for customer purchase? If not, do we want to
note this in the user guide? It is widely
available with online retailers and inexpensive.

Getting Started
5
AC Power
To connect the AC power:
1. Connect the DC plug on the power adapter to the DC5V port on the base station
and connect the other end of the power adapter into an electrical power outlet.
2. Connect the included or a standard Ethernet cable between the Internet port on
the base station and the Internet port in your network or the switch/hub device
port.
Note
Power over Ethernet
With the included or a regular Ethernet cable, the base station can be powered from a PoE-
compliant (IEEE 802.3af) switch or hub.
The base station should be used with Yealink original power adapter (5V/600mA) only. The use
of the third-party power adapter may cause the damage to the base station.

User Guide for the W56P IP DECT Phone
6
To connect the PoE:
1. Connect the Ethernet cable between the Internet port on the base station and an
available port on the in-line power switch/hub.
Note
Setting up the W56H Handset
To insert battery into the handset:
1. Open the battery cover.
2. Insert the battery and press it down.
3. Close the battery cover.
Note
If in-line power is provided, you don’t need to connect the AC adapter. Make sure the
switch/hub is PoE compliant.
Important! Do not remove the power and network to the base station while it is updating
firmware and configurations.
Do not short-circuit the battery, as short-circuiting the terminals may damage the battery or the
handset.
Do not use a damaged battery, as this may cause an explosion.
Before replacing the battery, please turn off the handset to prevent memory loss.

Getting Started
7
Handset Information
The handset provides 2.4’’ 240x320 pixels color screen, and six changeable shortcut keys. It also
supports a standard 3.5mm earphone.
For the maintenance, read and follow as shown below:
1. Do not use the handset near sources of electric such as microwave oven, TV sets
or radios.
2. Keep the handset away from fire and moisture. Do not use the handset outdoors
in the rain or handle it with wet hands.
3. Clean it only with a soft cloth. Do not use excess water or cleaning solvents of any
kind.
4. Care should be taken that not to fall onto the floor.
5. Do not disassemble the handset.
Battery Information
We strongly recommend you use the same type rechargeable battery, or it may damage the
unit.
Voltage: 3.7V
Capacity: 1460mAh
Battery Capacity
The capacity of the battery depends on the use of backlight and talk time. The capacity of the
battery in the package is only approximately 40%. The first time to charge fully will take about 3
hours.
Charging time: approximately 3.5~4 hours (fully discharged to full capacity).
Standby time: up to 400 hours when the backlight is disabled.
Talk time:up to 30 hours active talk time (with full charged battery).
The operating time of your handset depends on the capacity and age of the battery and the
way they are used.
Battery Disposal
To reduce the risk of dangerous or injury to persons, read and follow as shown below:
Keep the battery away from the heat sources and high voltages.
Please store it safely and stay in a half-charged state when the battery is not used for a
long time.
Don’t disassemble or assemble the battery by yourself.
Don’t heat and burn of the battery or throw it in fire.
Don’t contact the leaking battery directly.

User Guide for the W56P IP DECT Phone
8
Setting up the Charger Cradle
1. Connect the USB plug on the charger cradle to the DC5V port on the power
adapter.
2. Connect the power adapter into an electrical power outlet.
You can also mount the charger cradle on the wall, as shown below:
1. Drive the screws into the wall using the wall template as shown below.
2. Mount the charge cradle securely on the screws.