Yealink Telkom W52P Instruction manual

Yealink W52p Quick user guide
Introduction
This is a quick guide to using your Yealink W52P. This will show you basic
functions.
To make a call
Enter the number you wish to call then press the key.
Answering a call
To answer a call press the key.
To end a call
To end a call press the key.
Hold/Resume
You can place an active call on hold. At any time, at most one active call can be in progress on your
handset. You can answer or make another call while placing the original call on hold.
To put a call on Hold: Press the options Key and select Hold.
To Resume the call: Press the Resume Key.
If 2 calls are on hold at the same time you can use the up/down arrow or the swap key to swap
between the two calls.
Call mute
While you are on a call you can mute your microphone so the other party will not be able to hear you.
To mute your microphone press the key. To un-mute the microphone press the same key again.
Redial a call
The redial number list stores the last 20 numbers dialled. When the memory of the redial number list
is full, the handset will automatically erase the oldest dialled number to replace it with the newest.
To go to the redial list press the key.
Transfer a call
There are 3 different types of call transfer:
Blind Transfer
To perform a blind transfer during a call, select the Options soft key and then press Transfer. Or you
can press the key directly.
Enter the number or select the handset that you would like to transfer the call to, and then press
Transfer or the key.
Attended Transfer before Answer
To perform an attended transfer before the other party answers the phone, select the Options soft key
and then press Transfer. Or you can press the key directly.
Enter the number or select the handset that you would like to transfer the call to, and then press the
key to dial out.
Once you receive the ring back tone and before the other party answers the phone press Transfer or
the key.

Attended Transfer after answer
To perform an attended transfer before the other party answers the phone, select the Options soft key
and then press Transfer. Or you can press the key directly.
Enter the number or select the handset that you would like to transfer the call to, and then press the
key to dial out. After the other party answers the phone press Transfer or the key.
Conference Call
In order to initiate a conference call, follow the steps below:
• Place a call to User A
• Press the Options soft key and then select Conference
• Enter the number of the User B that you would like to add to the conference and then press or
the soft key to dial out.
• When User B answers the call press the Conf. soft key to join all the parties into the conference
bridge.
• To add another User into the conference bridge follow the steps above. Up to 4 parties (including
yourself) can be in the conference call. 
• To end the conference call, press the key.
Call Forwarding
There are 3 types of call forwarding that can be managed by the device.
Call Forward Always: Incoming calls are immediately forwarded to the specified number.
Call Forward Busy: Incoming calls are forwarded to the specified number when the line is busy.
Call Forward No Answer: Incoming calls are forwarded to the specified number if the call is not
answered after a period of time.
Below are the steps in order to enable one of the call forwarding options:
• Go to the Main Menu.
• Press Call Features and then Call Forward.
• Select the Call Forwarding type that you want.
• Provide the relevant information (i.e. Number , time) then press Save.
Do Not Disturb
When the DND is activated, all the incoming calls will be rejected automatically. Below are the steps
to enable or disable the DND:
• Go to the Main Menu.
• Press call Features and then Do Not Disturb.
• Enable or Disable the feature.
• Press OK to confirm the change.
Voicemail
When you are receiving a voicemail, the icon is appearing on the screen with the number of
unread voicemails. Also the message key flashes red.
To access your voicemail Press and hold the Number 1 key.