Yealink T54W User manual

HPBX
QUICK REFERENCE GUIDE:
Yealink T54W
04.26.2022 1
Answer an Incoming Call
• Either lift the handset,
• Press the speakerphone button ,
• Or press the headset button .
Place an Outbound Call
• Either lift the handset, dial the number,
press Call/Dial (or wait for timeout),
• Press the speakerphone button , dial
the number, press Call/Dial (or wait for
timeout),
• Or dial the number, then lift the handset or
press the speakerphone button .
Transfer a Call (Blind/Consultative)
• During a call, press Transfer.
• Dial the number/extension to which you
want to transfer the call.
• Press Call for Consultative/Press B Transfer
to Blind Transfer.
Transfer a Call to Voicemail
• During a call, press Transfer.
• Dial 7 plus the extension to which you want
to transfer the call.
• Press B Transfer.
Checking Voicemail
• Press the envelope hard key .
• Enter your PIN.
• Follow the prompts.
Initiating a Conference Call
• While in an active call, press Conference.
• Dial the second party and press Send/Dial.
• Press Conference again to join all parties.
Note: You can split the conference call into two
individual calls by pressing Split.
Redial
• Press the Refresh key twice
• Note: Pressing once will display call history.
Conguring Speed Dial Keys
• Navigate to Menu > Features > Dsskey.
• Select Speed Dial.
• Input the number and how you want the
key labeled.
• Press Save.
• Note: If your phone reboots, manually programmed
speed dials could disappear. It is best to have speed
dials programmed via the CommPortal.
Viewing Your Call History
• Press History.
• Press to view:
• All Calls
• Missed Calls
• Placed Calls
• Received Calls
• Forwarded Calls
Managing Call History
• Press History.
• Press to select an entry from the list.
• Do the following:
• Press Send to call the entry.
• Press Delete to delete the entry from the list.
• Press Option, for the following:
• Select Detail to view detailed information.
• Select Add to Contacts to add to the local
directory.
• Select Add to Blacklist to add the entry to the
Blacklist.
• Select Delete All to delete all entries from the
list.
CALL ACTIONS

QUICK REFERENCE GUIDE • Yealink T54W
04.26.2022 2
Adding a Contact
• Press Directory, and then select All
Contacts.
• Press Add to add a contact.
• Enter the desired contact name and the
contact number.
• Press Save.
Editing a Contact
• Press Directory and then select All
Contacts.
• Press to select the desired contact,
press Option, and then select Detail from
the prompt list.
• Edit the contact information.
• Press Save to accept the change.
Deleting a Contact
• Press Directory, and then select All
Contacts.
• Press to select the desired contact,
press Option, and then select Delete from
the prompt list.
• Press OK when the LCD screen prompts
“Delete selected item?”.
Setting Ring Tones
• Navigate to Menu > Basic > Sound > Ring
Tones.
• Press to select Common or your line
and then press Enter.
• Press to select the desired ring tone.
• Press Save to accept the change.
CUSTOMIZING YOUR PHONE
Central Notication Contact Information Needed | Per FCC reculations, your HPBX system is congured to notify a central location
on-site or o-site contact where someone is likely to see or hear the notication whenever a call is placed to a 911 operator. Relevant
FCC Rules require operators and managers of the HPBX system to designate a contact that will be notied if a 911 call is placed from
one of the users’ MLTS phones. It is your responsibility to provide Metronet with the relevant contact information in the Metronet Admin
CommPortal. We would be pleased to assist you if you do not know how to identify such a contact. Please contact us by email at
business-customer-ser[email protected] or phone at [phone] if you need assistance.
Notify Metronet if You Move Your Phone | The location and address associated with a phone is the location and address identied
on the initial service order when your HPBX service was installed. If you move your phone to a location or address that is dierent
than that identied in the initial service order, 911 calls will appear to 911 emergency service operations to be coming from the address
identied in the service order and not the new location or address. Your organization is responsible for managing and updating any
changes to the location and address of the phone with dispatchable location information after the initial installation of your HPBX
service. Dispatchable location information should include the validated street address where the phone is located and any adequately
identify the location of the caller. In the event that you change the location of your phone, you can log on to the E911 Management
Portal at https://e911.metronetinc.com to update the “Detailed Location for 911.” You may also update the location of your phone by
contacting Metronet Business Customer Service at [phone]. Updates may take 1-2 business days to process. Failure to update
the location of the phone with dispatchable location information means that emergency responders may not have information to locate
the caller quickly and accurately.