Yealink CP930W Telesystem User manual

Flexible.
Functional.
User-friendly.
Yealink CP930W & CP935W Phones
Midco.com/Business/GettingStarted

Table of Contents
Getting Started.........................................................2
Place a Call.................................................................3
Answer a Call.............................................................4
Hold and Resume a Call..........................................5
Conference Call.........................................................6
Transfers.......................................................................7
Do Not Disturb (DND)..............................................8
Volume and Ringtones.............................................9
Company Directory.................................................10

2
Getting Started
If your phone is plugged in and connected
to the network, it’s time to configure the
functions and features to meet your needs.
This guide will help you understand the basics.
Ready, set, call!
See the full guide at:
Midco.com/Business/GettingStarted

3
Place a Call
To place a call directly:
1. Tap and dial the phone number.
From the local directory:
1. Tap the Directory softkey from the
idle screen.
2. Tap or to select the desired
directory type.
3. Highlight the desired entry, and then tap
or the OK key to dial out.
From the call history:
1. Tap the History softkey from the idle screen,
and then select the desired call history list.
2. Tap or to highlight the desired entry,
and then tap or the OK key to dial out.

4
Pro Tip: Tap the softkey to ignore an
incoming call.
Answer a Call
Do one of the following:
– Tap the Answer softkey.
– Tap .
To end a call:
Tap or the End Call softkey.

5
Hold and Resume a Call
To hold:
– Tap the Hold softkey during a call.
To resume:
– Tap the Resume softkey during a call.
To mute a call:
– Tap .
The mute key LED will turn solid red.
To unmute a call:
– Tap again to unmute the call.
The mute key LED will turn solid green.

6
Three-Way Call
To initiate a three-way call:
1. Press Conference during an active call.
The call is placed on hold.
2. Dial the number of the second party, and
then press Call.
3. Press Conference again when the second
party answers. Three parties are now
joined in the conference.
Pro Tip: You may split the conference call
into two individual calls by pressing Split.

7
Transfers
Blind Transfer
To perform a blind transfer:
1. Tap the More Options button , and then
select the Transfer softkey during a call.
The call is placed on hold.
2. Enter the number you want to transfer the
call to. Or, select a contact you want to transfer
to from Directory.
3. Tap the Transfer softkey.
Semi-Attended & Attended Transfer
To perform a semi-attended or attended transfer:
1. Tap the More Options button , and then
select the Transfer softkey during a call.
The call is placed on hold.
2. Dial the number you want to transfer the call to.
3. Tap , or the OK key to dial out.
4. Tap the Transfer softkey when you hear the
ringback tone or the second party answers.
#SEND

8
To send incoming calls to voicemail:
1. Press the More Options icon. Then, tap
the DND softkey.
2. The DND icon on the home screen will
turn red to indicate unavailability.
To disable DND mode, press Exit DND mode
on the home screen.
Note: During DND mode, callers will hear
a busy signal or be sent to voicemail
depending on your settings. Calls cannot
be received until you disable DND mode.
Do Not Disturb (DND)

9
Volume and Ringtones
To adjust speaker, ringer or media volume:
Press to adjust the volume.
To set a ringtone:
1. Tap More Options > Basic Settings >
Sound > Ring Tones.
2. Tap to select Common or
Intercom Call.
3. Tap to select the desired ringtone.
4. Tap the Checkmark softkey to accept
the change.
Pro Tip: You can adjust the speaker volume
while on a call, and then adjust the ringer
volume when you’re o the phone.
or

10
Company Directory
To add a contact:
1. Tap the Directory softkey from the idle screen.
2. Tap the Add softkey to add a contact.
3. Enter a contact name in the Name field and
contact number(s) in the corresponding fields.
Tap the Done softkey.
To edit a contact:
1. Tap the Directory softkey from the idle screen.
2. Select the desired contact and then tap the
Edit softkey.
3. Edit the contact information.
Tap the Save softkey.
To delete a contact:
1. Tap the Directory softkey from the idle screen.
2. Select the desired contact, and then select
Delete. The screen will prompt you to delete
the selected item.
3. Tap Yes to continue.

BZ11_079_01c_0822
Access it all at:
Midco.com/Business/GettingStarted
Online
Resources
We have online resources for all-things phone:
–Phone video tutorials
–CommPortal training videos
–More quick start guides