Yealink T54W User manual

Flexible.
Functional.
User-friendly.
Yealink T54W & T57W Phones
Midco.com/Business/GettingStarted

Table of Contents
Getting Started.........................................................2
Place a Call.................................................................3
Answer, Hold and Resume a Call..........................4
Speed Dial...................................................................5
Three-Way Call...........................................................6
Voicemail......................................................................7
Call Forwarding..........................................................8
Transfers......................................................................9
Call Parking...............................................................10
Do Not Disturb (DND)..............................................11
Volume and Ringtones...........................................12
Call History................................................................13
Company Directory.................................................14

2
Getting Started
If your phone is plugged in and connected
to the network, it’s time to configure the
functions and features to meet your needs.
This guide will help you understand the basics.
Ready, set, call!
See the full guide at:
Midco.com/Business/GettingStarted

3
Place a Call
Using the handset:
1. Pick up the handset.
2. Dial the number, and then press Call.
Using the speakerphone:
1. With the handset on-hook, press .
2. Dial the number, and then press Call.
Using the headset:
1. With the headset connected, press
to activate the headset mode.
2. Dial the number, and then press Call.
During a call, you may alternate
between the handset, speakerphone
and headset modes. Simply press the
Headset key, the Speakerphone key
or pick up the handset. Headset mode
requires a connected headset.

4
Answer, Hold and Resume a Call
To answer a call using the handset:
Pick up the handset to answer.
To answer a call using the speakerphone:
Press to answer.
To answer a call using the headset:
With the headset connected, press
to answer.
To hold a call:
Press or Hold during an active call.
To resume a call:
– For one call on hold, press or Resume.
– For multiple calls on hold, press or
to select the desired call, and then press
or Resume.

5
Speed Dial
To configure speed dial keys:
1. Navigate to Menu > Features > Dsskey.
2. Select the desired DSS key, and then
press Enter.
3. Select Speed Dial in the Type field, select
the desired line in the Account ID field,
enter a label in the Label field and then
enter the number in the Value field.
4. Press Save.
To use speed dial:
Simply press the speed dial key to dial
the present number based on your
desired configuration.

6
Three-Way Call
To initiate a three-way call:
1. Press Conference during an active call.
The call is placed on hold.
2. Dial the number of the second party, and
then press Call.
3. Press Conference again when the second
party answers. Three parties are now
joined in the conference.
Pro Tip: You may split the conference call
into two individual calls by pressing Split.

7
Voicemail
To set up voicemail:
1. Lift the handset and press the
Voicemail button.
2. Enter your default pin, followed by the #key.
3. Follow the instructions to complete
voicemail setup.
To listen to voicemail:
1. Life the handset and press the
Voicemail button.
2. Press or the voicemail line key.
3. Follow the voice prompts.
The power indicator LED will slowly flash
red if you have one or more voicemail
messages waiting at the message center.
By default, unanswered calls will go
to voicemail.
If you forget your voicemail PIN, contact
your company’s system administrator to
have it reset.

8
Call Forwarding
To enable call forward:
1. Navigate to Menu > Features > Call Forward.
2. Select the desired forward type:
–Always Forward: Forwards all incoming
calls to a specified forward-to destination.
–Busy Forward: Forwards calls when your
line is busy.
–No Answer Forward: Forwards calls when
DND is enabled, or if you do not answer
the call in a pre-selected amount of time.
3. Dial the number you want to forward to.
For No Answer Forward, press to
select the desired ring time to wait before
forwarding from the After Ring Time field.
4. Press Save to accept the change.
Note: When configuring the No Answer
Forward, you can choose from 0-80
seconds for the ring time.

9
Transfers
Blind Transfer
To perform a blind transfer:
1. Press or Transfer during an active call.
The call is placed on hold. Dial the number
you want to transfer to.
2. Press or B Transfer.
Semi-Attended & Attended Transfer
To perform a semi-attended or attended
transfer:
1. Press or Transfer during an active call.
The call is placed on hold. Dial the number
you want to transfer to, and then press Call.
2. Press or Transfer when you hear the
ringback tone or when the second
party answers.