Yealink W73P User manual

Yealink W73P
User Guide

The information contained within this document, or subsequently provided, whether verbally or in documentary form, is confidential to Gamma and
is provided to the organisation named within this document only. It shall not be published, disclosed or reproduced wholly or in part to any other
party without our prior written consent. Gamma has made all reasonable efforts to ensure the accuracy and validity of the information provided
herein and we make no warranties or representations as to its accuracy. Gamma should be notified of all requests for disclosure of Gamma
supplied information under the Freedom of Information Act.
Version
Date
Description
1.0
08/10/2021
Device launched.

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Page 3 of 18
Contents
Getting Started............................................................................................................................5
W70B Base Station.....................................................................................................................5
W73H Handset............................................................................................................................6
Power LED Indicator................................................................................................................7
Menu Options..........................................................................................................................7
Icons.......................................................................................................................................8
Entering data on the W73H......................................................................................................9
Register the Handset(s) to Base Station....................................................................................10
Putting the Base Station into Registration Mode ....................................................................10
Registering a W73H handset to the Base Station...................................................................10
Registering a W73H to another Base Station.........................................................................10
Troubleshooting.....................................................................................................................11
Deregistering a handset.........................................................................................................11
Placing a call.............................................................................................................................11
Placing an internal call...........................................................................................................11
Placing an Internal Call during an External Call......................................................................12
Placing External Calls............................................................................................................12
Placing a Call from the Call History........................................................................................12
Placing a Call from the Directory............................................................................................12
Redial....................................................................................................................................12
Answering Calls ........................................................................................................................13
Answering a call when you're already in a call .......................................................................13
Silencing an incoming call .....................................................................................................13
Rejecting a call manually.......................................................................................................13
Rejecting calls with Do Not Disturb (DND) .............................................................................13
In Call Actions...........................................................................................................................13
Muting / Unmuting Audio .......................................................................................................13
Call Hold & Resuming a call ..................................................................................................14
Call Forwarding.........................................................................................................................14
Transfer Calls............................................................................................................................14
Blind Transfer........................................................................................................................14

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Attended Transfer..................................................................................................................15
Local Conference ......................................................................................................................15
Merging two calls into a conference .......................................................................................15
Voicemail...................................................................................................................................15
Handset Settings.......................................................................................................................15
Screen Saver.........................................................................................................................15
Changing the Brightness........................................................................................................16
Setting the Keypad light.........................................................................................................16
Locking / Unlocking the handset ............................................................................................16
Locating a handset................................................................................................................16
Renaming the handset...........................................................................................................16
Silent Mode...........................................................................................................................16
Repeater Mode..........................................................................................................................17
Contacts....................................................................................................................................18

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Getting Started
The W73P is a single cell DECT device from Yealink. The W73P has two components, the W70B
base station and theW73H handset. You can purchase additionalW73H handsets separately, though
one comes in the W73P package.
The W73P will allow you to register up to 10 users using the W73H handset per W70B base station.
When using a RT30 Repeater, it also supports "Cascade mode" as well as "Star Mode". For full
details on these modes, please see the Yealink DECT Repeater RT30 guide.
Before you use your phone, you should take some time to get familiar with its features and user
interface.
W70B Base Station
Number
Item
Description
1
Registration LED
Indicates the handset registration status or the
base station is in the paging mode.
2
Network Status LED
Indicates the network status.
3
Power LED Indicator
Indicates the power status of the base station.
4
Paging Key
- Locates a misplaced handset.
- Toggles the registration mode.
- Resets the base station to factory settings

Page 6of 18
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W73H Handset
Number
Item
Description
1
Receiver
Receives audio in receiver mode.
2
Power LED Indicator
Indicates call status, message status, and charging
status.
3
Phone Screen
Shows information
4
Soft Keys
Access the function directly. It depends on the operating
situation.
5
Message Key
Accesses the voice mail or missed call.
6
Speakerphone Key
- Switches among the receiver, headset, and
handsfree
- modes.
- Answers an incoming call.
- Places a call in handsfree mode.
7
Navigation Keys
Scroll through information or options on the screen.
8
OK Key
Confirms actions or enters the main menu.
9
On-hook Key/Power Key
- Press briefly to return to the previous screen.
- Long press to return to the idle screen.
- Press to turn the handset on.

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- Long press on the idle screen to turn the handset
off.
- Cancels actions or ends a call.
- Rejects an incoming call.
10
Off-hook Key
- Answers an incoming call.
- Enters the redial calls list.
- Places a call-in receiver or headset mode.
11
Keypad
Provides digits, letters, and special characters.
12
TRAN Key
Transfers a call to another party.
13
Mute Key
Toggles mute feature on or off.
14
Microphone
Picks up audio.
15
Speaker
Outputs audio in handsfree mode.
16
3.5mm Headset Jack
Connects a standard 3.5mm headset.
Power LED Indicator
LED Status
Description
Solid red
The handset is charging.
Fast flashing red (300ms)
The handset is ringing.
Slowly flashing red (1s)
The handset receives a voice mail or has a
missed call.
Off
- The handset is powered off.
- The handset is idle.
- The handset is fully charged.
Menu Options
Number
Description
1
Menu item selected
2
Menu icons
3
Soft Key Label
To access the main menu, simply press the OK button on the handset when the handset is idle. To
return to the main screen you can long press the On-hook key to quickly exit the menu.

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Icons
Icon
Title
Description
Status
To view the status information of the base, handset, and line.
Intercom
To make an internal call.
Voicemail
To set and view voicemail(s).
Call Features
To access Call Forward, Do Not Disturb & Call Waiting
Directory
To access the directory.
Settings
To personalise the settings of your handset.
History
To access the call history list.
Icons
Icons
Description
Signal strength. Weak to strong.
No reception.
Battery status. Low to full.
Handset needs recharging.
The ringer volume is muted, and the phone is on silent.
The phone has new voicemails.
Do Not Disturb is enabled.
Keypad is locked.
Headset mode is on.
Handsfree mode is on.
Call is on hold
Call is on mute
Call Forward

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Page 9 of 18
Entering data on the W73H
Task
Action
Switch input modes
Press to switch among input modes.
The current input mode is displayed at the right bottom of the phone
screen.
Enter letters
Press a key one or more times (depending on what input mode you’re
in) to enter the possible characters that are displayed on the keypad
key.
Enter special characters
Press to enter the space character or the following special
characters:
_’ ” = / \ ^ ; : , . - + * # § % & @ ? ! ¿ ¡ ( ) { } [ ] < > ¥ ￡$ | ~ ¤
Press
- If it is in the uppercase (ABC), uppercase and lowercase
(Abc) or
- lowercase (abc) input modes, it will provide space character
and the
- following special characters: . , ? ! 0
- If it is in the numeric (123) input mode, it will only provide
the digit 0.
- Long press the key to enter the character +.
Delete text
or to position the cursor to the right of thePress
text you want to delete, and then press Delete to delete one character
at a time or long press to delete all characters

Page 10 of 18
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Register the Handset(s) to Base Station
You need to register your handset to a base station if you want to use the basic functions of the DECT
phone. You can register up to 10 handsets per base station.
Putting the Base Station into Registration Mode
Before registering the handset, you must put the base station into registration mode. To
do this, long press the registration button (pictured right) on the base station until the
registration LED flashes.
If the base station does not identify a DECT handset within 90 seconds the registration mode will
switch off.
Registering a W73H handset to the Base Station
Once the base station is in registration mode, you can register your handset to the base station. To
do this, press the Reg soft key to register the handset.
The handset is now searching for a base station in registration mode.
After the handset is registered successfully, the phone prompts “Handset Subscribed” and “Base
number [The last 4 characters of the connected Base’s MAC address]”.
After the handset initialised successfully, an icon withthe internal handset number and handset name
appears on the phone screen.
Registering a W73H to another Base Station
If you wish to change which base station the W73H is registered, then complete the following steps.
Make sure the base station is in the registration mode then:
1. Go to OK > Settings > Registration > Register Handset.
2. Select the desired base and then press OK. The handset begins searching for the base station
which is in registration mode.
3. Press OK after a base is found
4. Enter the base PIN (default is 0000) and then press Done to complete the registration.
After the handset is registered successfully, the phone prompts “Handset Subscribed” and “Base
number [The last 4 characters of the connected Base’s MAC address]”.
After the handset initialized successfully, an icon with the internal handset numberand handset name
appears on the phone screen.

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Troubleshooting
The W73H handset will alert you if registration has not been completed. Common reasons why
registration fails include:
1. Incorrect base PIN has been entered
2. Base station is out of range
3. Base station is not in registration mode
Deregistering a handset
1. Go to OK > Settings > Registration > De-reg. Handset.
2. Enter the base PIN (default: 0000), and then press Done or OK. The handset screen displays
the handsets names that are registered to the same base station. The name of the handset itself
is highlighted and followed by a left arrow.
3. Select the desired handset, and then press OK. The handset screen prompts you whether to de-
register the handset.
4. Confirm the action.
Placing a call
After the handset is registered to the base station, you can use your handset to place an internal or
external call.
The handset can handle 2 calls at the same time.
Placing an internal call (Intercom)
Intercom is a useful feature in the office to quickly contact a colleague. Intercom calls are made
between handsets registered to the same base station.
The following types of auto intercom feature are available:
- On (Beep On): The handset answers an intercom call automatically and plays a warning
tone.
- On (Beep Off): The handset answers an intercom call automatically without a warning tone.
- Off: Auto intercom feature is off. You need to answer an intercom call manually.
To select which auto intercom you wish to use, go to OK > Settings > Telephony > Auto Intercom
and select the desired option.
To place the call, go to OK > Intercom and select the desired handset or All Handsets and select
OK or the Off-hook key. Selecting All Handsets will ring all other registered handsets to that bae
station simultaneously.

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Placing an Internal Call during an External Call
During an external call, you can place a call to an internal line. To do this, complete the following
steps:
1. Select Options > Intercom
2. Select the Desired Handset and press OK or Send
Placing External Calls
To makea telephone call, simplyenter the extensionnumber or telephone number of your destination
and press OK or Off-hook key.
Placing multiple External Calls
When you are in an active call you can put your call on hold and then place a newcall.
1. Select New Call
2. Enter the extension number or telephone number and then press the OK key.
Placing a Call from the Call History
You canplace callsto contacts from the History list, which contains thecallsthatwere recentlyplaced,
answered, or missed.
1. Press History or go to OK > History
2. Select the desired call list
3. Highlight a contact and press the Off-hook key or Send.
Placing a Call from the Directory
You can place a call to a contact directly from your directory.
1. Press OK > Directory
2. Select the desired directory
3. Highlight a contact and press the Off-hook key or Send.
Redial
You can redial a call from the Redial list. The W73H stores the last 20 dialled phone numbers. When
the redial list gets full, the handset will automatically erase the oldest entry when a new number is
dialled.

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Answering Calls
When you receive an incoming call, the phone will ring and the screen will display the information of
the incoming call. You can press the Answer button to accept the call.
Answering a call when you're already in a call
You can answer a call when there is already an active call on your phone and you have Call Waiting
enabled on the Horizon platform.
When you are in an active call and an incoming call arrives on the phone, a call waiting tone beeps,
and the incoming call information is displayed.
To answer the call, press the down navigation key to select the incoming call and select Answer.
Silencing an incoming call
You can silence a call to stop your phone from ringing. Even if you silence the call, the incoming call
notification continues to be displayed on your phone. To do this, simply press Silence on the device
when it is ringing.
Rejecting a call manually
You can reject a call manually and the call will then follow the call busy treatment that has been set
up in the Horizonportal. To reject the call, simply press Reject or theEnd Call button when the phone
is ringing.
Rejecting calls with Do Not Disturb (DND)
You can enable DNDto rejectall incoming callsautomatically when you do not wantto be interrupted.
1. Go to OK > Call Features > Do Not Disturb
2. Select the directed line and press OK
3. Enable DND and confirm the action. The status bar will not display the DND icon.
In Call Actions
Muting / Unmuting Audio
You canmute themicrophoneduring an active callso that the otherparty cannot hearyour discussion
with your colleagues.
Simply press the Mute key during a call to mute the microphone, and then press the Mute key again
to unmute the handset.

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Call Hold & Resuming a call
You can place an active call on hold and resume the call when you are ready. When you place a call
on hold, the held party may hear the music set on the Horizon platform for the user.
When you are in an active call, simply press Options > Hold to place a call on hold, and then select
Resume to resume the call.
Call Forwarding
You can set your call forwarding settings from the device and these will update the Horizon platform.
The types of call forwarding available are:
- Always Forward. Incoming calls are always forwarded. There is no prompt on the phone
screen when the line receives an incoming call.
- Busy Forward. Incoming calls are forwarded when the line is busy.
- No Answer Forward. Incoming calls are forwarded if not answered after a period.
1. Go to OK > Call Features > Call Forward.
2. Select the desired line.
3. Select the desired forwarding type and enable it.
4. Enter the destination number in the Target or Forward to field.
5. If you select the No Answer (No Answer Forward), select the desired ring time to wait before
forwarding from the After Ring Time field.
6. Confirm the action.
Transfer Calls
During a call, you can transfer the call to another contact. You can use one of three ways:
- Blind Transfer: Transfer a call directly to the third party without consulting.
- Attended Transfer (Consultative Transfer): Transfer a call with prior consulting.
Blind Transfer
1. Select Options > Transfer, or press the TRAN key during a call.
2. Enter the number you want to transfer the call to or select Directory > Directory/History to
choose a contact.
3. Press TRAN or Transfer to complete the transfer.

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Page 15 of 18
Attended Transfer
1. Select Options > Transfer, or press the TRAN key during a call.
2. Enter the number you want to transfer to and dial out.
3. After the contact answers the call, press the TRAN key or Transfer to finish an attended transfer
Local Conference
1. You can initiatea three-way (including yourself) conference callswith yourcontactson the phone.
2. Place a call to the first party.
3. When the first party answers the call, select Options > Conference. The active call is placed on
hold.
4. Dial the second party’s number.
5. When the second party answers the call, select Conf. to invite two parties to join the conference.
Merging two calls into a conference
You can invite a held call into a conference call with the active call.
1. Place two calls on the phone.
2. Select Options > Conference.
Voicemail
1. Go to OK > Voice Mail > Play Message or press the Message key.
2. Select the desired line, and then press Select. The handset dials out the voice mail code using
the selected line automatically.
Handset Settings
Screen Saver
The screen saver is designed to protect your phone screen. When the screen saver is enabled, an
analogue clock will be activated and appear on the phone screen if the handset is idle for
approximately 10 seconds.
1. Go to OK > Settings > Display > Screen Saver.
2. Press Change to select the Screen Saver check box (the default status is checked).

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Changing the Brightness
When in charger/out of charger is enabled, the backlight will be turned off after thehandset is idle for
about 30 minutes when the handset isor is not in the charging cradle. When an incoming call arrives,
a key is pressed or the handset status changes, the backlight is automatically turned on.
1. Go to OK > Settings > Display > Display Backlight.
2. Select the desired value from the Active Level field.
3. Select the desired value from the In Charger or Out Of Charger field.
4. Confirm the action.
Setting the Keypad light
You can enable the keypad light to illuminate the keypad keys when any key is pressed.
1. Go to OK > Settings > Display > Keypad LED.
2. Press Change to select the Keypad LED check box (the default status is checked).
Locking / Unlocking the handset
You can lock the device so that you can preventaccidental user of the handset. To do this, long press
the #key whilst the handset is idle until the phone prompts you that the device is locked. To unlock
the handset, simply long press #again until the handset prompts you that it is unlocked.
Locating a handset
You can locate a misplaced registered using the base station by pressing the button on the base
station.
Renaming the handset
The handset will be named automatically if successfully registered to the base station. You can
personalise the handset name.
1. Go to OK > Settings > Handset Name.
2. Edit the current name in the Rename/Phone Name field.
3. Confirm the action.
Silent Mode
You can enable the silent mode if you do not want to be disturbed. The handset will not ring when
receiving an incoming call, but it will still display the incoming call information. Simply long press the
*button until the phone displays "All Ring Tones Off". To turn silent mode off, simply long press the *
button again until the phone display "All Ring Tones On".

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Repeater Mode
The Yealink RT30 DECT Repeater can be used with the W73P to extend the range of the DECT
solution. All the usual handset functions are supported by the base station in the extended range.
The repeater, base station, and handset employee wireless connection. Repeater Mode is
unavailable if the handset is set up in Eco Mode.
1. Go to OK > Settings > System Settings > Repeater Mode.
2. Select a desired repeater and press OK. The handset prompts whether to reboot this base
station.
3. Confirm the action. The base station reboots to make the change take effect. The change is
applied to all the handset registered to the base station.
Repeater has the same radio coverage (up to 300m in unobstructed outdoor areas and up to 50m
inside buildings) as the base station. Repeater does not increase the quantity of call paths. It shares
the call paths with the base station. The W73P will support "Cascade Mode", which allows "daisy
chaining" of up to 2 repeaters, as well as the standard "Star Mode" of up to 6 repeaters.
For full details on the RT30 repeater, please download the Yealink DECT Repeater RT30 guide.

Page 18 of 18
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Contacts
Name
Richard James
Role
Cloud PBX Product Manager
[e-mail]