Yealink CP965 User manual

END USER GUIDE
Yealink CP965
© 2023 AireSpring, Inc. airespring.com. All Rights Reserved. REV. 02.27.2023

End User Guide for Yealink CP965
© 2023 AireSpring, Inc. airespring.com. All Rights Reserved. REV. 02.27.2023
2
End User Guide for Yealink CP965
Introduction
This guide will help you get up and running with your new desk phone. For an
explanation of the listed features please reference the AirePBX Feature Guide at
https://airespring.com/resources/resources-others/?d=guides.
Accessing the CommPortal
https://commportal.airespring.com/
Once you login, select Devices and add the Yealink CP965
Once you access to the phone page, the following screen will display:
Contents
Introduction........................................................................................................................... 2
Accessing the CommPortal.............................................................................................. 2
Programmable keys – Soft key........................................................................................ 4
Programmable keys – Line key........................................................................................4
Features................................................................................................................................... 5
Preferences............................................................................................................................. 6
Lines 1...................................................................................................................................... 6

End User Guide for Yealink CP965
© 2023 AireSpring, Inc. airespring.com. All Rights Reserved. REV. 02.27.2023
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In this section you will have 4 soft keys and will be able to select from the following
options:
None – this is used when a key is not assigned a function.
Directory
Status
History
Directory
Custom Key
Dial
Programmable keys – Line key
The Line Keys capabilities
Line
Directory
DND
Enhanced Call Park
Enhanced Monitor Extension
Forward – you can the target number to forward calls to.
Group Pickup
Intercom / PTT
Keypad Lock

End User Guide for Yealink CP965
© 2023 AireSpring, Inc. airespring.com. All Rights Reserved. REV. 02.27.2023
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Last Caller ID Erasure
LAP
Paging List
Private Call Hold
Retrieve Parked Call
Speed Dial
Voicemail
Log Out
Features
In this section you will be able to set up:
Dial Plan
out the entered digits without pressing a send key
Call Log - It enables or disables the IP phone to save local call log.
–
Display Voice Mail Popup - It enables or disables the IP phone to display the pop-
up message when the phone receives a new voice mail (Note: If the voice mail pop-
up message box disappears, it won’t pop up again unless the user receives a new
voice mail or the user re-registers the account that has unread voice mails).
Display Missed Call Popup - It enables or disables the IP phone to display the pop-

End User Guide for Yealink CP965
© 2023 AireSpring, Inc. airespring.com. All Rights Reserved. REV. 02.27.2023
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up message when the phone misses a call.
Display Forward Call Popup - It enables or disables the IP phone to display the
pop-up message when the phone forwards an incoming call to other party.
Preferences
Call Display - It enables or disables the IP phone and method to display the called
contact information when receiving an incoming call.
Display
Background Image Type
the IP phone. “Use System Image”- You can select one Image of system resource.
“Use Custom Image”- You can select one Image of uploaded resource.
System Background Image -
played on the IP phone.
Upload Background Image
image. Note: The image you want to upload must be in jpg,. png,. der format.
Lines 1
User’s information (Number, Name, Description), Ringtone.
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Contact us at: 888-389-2899
email: [e-mail]