Yealink Verizon One Talk W60B Reference manual

YEALINK W60B/W60P
BASE STATION WITH
W56H HANDSET
AN INTRODUCTION
SPEED | SERVICE | RELIABILITY
FORMERLY CABLE ONE BUSINESS
CAB491_0421

1. QUICK DETAILS
Default PIN = 0000
Register a handset to a base: On the phone: [ok] (menu)
> Settings > Registration > Register Handset > Select
Base > Phone will begin searching > Press and hold
Wireless button on Base Station > Conrm registration
on Phone
Power Cycling: It takes about 30 seconds for a base
unit to come online and register, as indicated in the three
lights, which sequentially lock after ashing. [Power] >
[Network] > [Phone Service]
Handsets are quickly synchronized with the base station
and should automatically connect once the base station
is online.
Immediately after making changes to Call Features which
impact the Customer Admin Portal, the phone may need
to Synchronize with the Switch, and may be unable to
make/receive calls momentarily (seconds).
“Incoming Lines”: Settings can be set to “ignore” calls,
resulting in Cannot Receive Calls. This is device-specic
and does not show up on the portal or other phones.
Caller Blacklist: This is a telephony setting specic to
the Yealink handset. It acts as a Base station-specic
“Selective Call Rejection,” which prevents calls from
completing to the Yealink Handsets. However, calls will
still complete to other devices (mobile, Polycom and/or
desktop).
Intercom automatically interfaces handsets that
are registered to the base unit. Intercom will oer
the intercom as a call to be answered, unless Auto-
answer intercom is enabled from system settings.
TABLE OF CONTENTS
1. Quick Details
2. What’s Included
3. First time setup
4. Menus
5. Additional Phones (W60B)
6. Phone Menu

2. WHAT’S INCLUDED
Here are the components included with the package:
3. FIRST TIME SETUP
A: Registering/Connecting Base
The MAC address can be found on
the back of the base station.
When rst connecting the handset, the battery may have a small charge. The
handset will immediately search for an available base station and connect to it.
Minutes after connecting a phone to a base, the handset will oer a rmware
update. The rmware update takes about 30 minutes.
ETHERNET CORD
QUICK START
GUIDE
HANDSET
DOCK
BASE
STAND
YEALINK W60B
BASE
BASE
CHARGING
CABLE
YEALINK W56H
HANDSET
USB POWER
ADAPTER BLOCK
(FOR HANDSET
DOCK)
HANDSET
CLIP
HANDSET
BATTERY
B: Connecting Handset
When unboxing the phone, the handset’s battery will need to be inserted.

Home Screen
Left and Right: Ring volume.
Up: Intercom
Down: Directories
History: [as described]
SCA:
The Menu Button is
the “OK” button
Menu
Menu Tree
1) Status
a) Base > [Please Wait…] >[Entries not
selectable]
i) IPv4:
ii) Base Firmware:
iii) MAC:
iv) Device Certicate: [Factory
Installed]
v) REPI:
vi) Network (Image 1):
(1) ! IP Mode: IPv4
(2) IPv4 (Image 2) > [Entries not
selectable]
(a) IP Type: [DHCP]
(b) IPv4:
(c) Subnet Mask:
(d) Gateway:
(e) Primary DNS:
(f) Secondary DNS
b) Handset > [Entries not selectable]
i) Model: W56H
ii) Hardware:
iii) Handset Firmware:
iv) IPUI Code:
v) SN Code: [Invalid]
vi) Area: [North America]
c) Line Status
i) [Select User/TN]
(1) [Dial pad]
2) Intercom
a) (Select Line)
b) All HS
3) Voice Mail
a) Play Message
b) Set Voice Mail
i) Enabled / Disabled
ii) Number:
c) Set Key 1
4) Call Features
a) Call Forward
i) Select Line
(1) Always
(a) <Enabled>/<Disabled>
(2) Busy
(a) <Enabled>/<Disabled>
(3) No answer
(a) <Enabled>/<Disabled>
b) Do Not Disturb
i) Select Line
(1) <Enabled>/<Disabled>
ii) Call Waiting
(1) Status
(a) <Enabled>/<Disabled>
(2) Tone
(a) <Enabled>/<Disabled>
c) Anonymous Caller Rejection
i) Select Line
(1) Status
(a) <Enabled>/<Disabled>
d) Anonymous Call (outbound)
i) Line1
(1) Status
<Enabled>/<Disabled>
e) Paging
5) Directory
a) Search Contacts
b) – Options
i) Detail
ii) New Contact
(1) Name
(2) Oce#
(3) Mobile#
(4) Other#
iii) Edit
iv) Delete
v) Delete All
4. MENUS
IMAGE 1
IMAGE 2

6) Settings
a) Date & Time
i) Date and time resets to System
time with a power cycle.
b) Audio
i) Advisory Tones
(1) Keypad Tone
(a) <Enabled>/<Disabled>
(2) Conrmation
(a) <Enabled>/<Disabled>
(3) Low Battery
(a) <Enabled>/<Disabled>
ii) Ring Tones
(1) Volume (1-5)
(2) Melodies (Distinctive Ring per
Line)
(a) Intercom Call
(i) Ringtone1-8
(b) Line 1-2-3-etc.
(i) Ringtone1-8
c) Display
i) Screen Saver (on/o)
ii) Wallpaper 1-5
iii) Display Backlight
(1) In Charger
<Enabled>/<Disabled>
(2) Out Of Charger
<Enabled>/<Disabled>
iv) Keypad Light <On>/<O>
v) Time Format <12hr>/<24hr>
vi) Date Format
vii) Input Method
d) Shortcut (Allows for home screen
button changes)
e) Language
f) Registration
i) Register Handset
(1) Base 1-2-3-etc.
(a) Searches for base >
Conrms Mac > Enter
Default Pin > Subscribing
> Complete
ii) De-Reg. Handset
(1) Enter Default Pin
(a) Line [Extension]
(i) De-Register Handset
Y/N
iii) Select Base
1. Base1 (current base)
2. Base2 (does not appear if
there are no other bases in
range)
g) Telephony
i) Auto Answer ( / ) [Determines whether line is
answered when removing from dock]
ii) Auto Intercom
iii) Default Line (not changeable)
iv) Incoming Line
(1) Input PIN
(a) Select Handset
(i) Select User/Line
1. <Accept>/<Ignore>
v) Speed Dial
(1) Add to speed dial #2-9
vi) Caller Blacklist - Blocks calls across all user
devices
(1) Add New Entry / >Options>
(a) New Entry
(b) Detail
(c) Edit
(d) Delete
(e) Delete All
vii) Server
(1) Enter Pin
(a) Select Line
(i) Server 1
1. Transport
a. TCP/TLS/DNS_
NAPTR/UDP (Is TCP by
default)
b. Port (is 5060)
(ii) Server 2
1. Transport
a. TCP/TLS/DNS_
NAPTR/UDP (Is UDP by
default)
b. Port (is 0)
(iii) Outbound Proxy
1. Outbound Proxy Server
<Enabled>/<Disabled>
2. Port (is 0)
4. MENUS

4. MENUS
h) System Settings
i) Network
(1) Enter Pin
(a) Basic
(i) IP Mode <IPv4>/<IPv6>/<IPv4&IPv6>
(ii) IPv4
1. IP Address type
a. <DHCP>
i. DNS Type
<Automatic>/
<Manual>
b. <Static>
i. IP Address
ii. Subnet Mask
iii. Default Gateway
iv. Primary DNS
v. Secondary DNS
(iii) IPv6
1. IP Address type
a. <DHCP>
i. DNS Type
<Automatic>/<Manual>
b. <Static>
i. IP Address
ii. IP Address Prex
iii. Subnet Mask
iv. Default Gateway
v. Primary DNS
vi. Secondary DNS
(b) VLAN
(i) VLAN DHCP
1. Status <Enabled>/<Disabled>
2. Options (is 123)
(ii) VLAN Parameter
1. <Disabled>/<Enabled> (Is Disabled)
a. Vid [N/A]
b. Priority [N/A]
(c) Handset Reset
(i) Reset to default? <Yes>/<No>
(d) Change Base PIN
(i) Enter current PIN
1. Enter new PIN + Re-enter new PIN
(e) Base Reset
(i) Enter PIN
1. Reset local
2. Reset non-static
3. Reset static
4. Reset user & local
5. Reset to Factory
(f) Base Restart
(i) Enter Pin > [Reboots base]
(g) Autoprovision
(i) Enter PIN
1. Username:
a. (has
MAC
listed)
(h) RPS
(i) Enter PIN
1. Username:
a. (has
MAC
listed)
(i) Eco Mode+ (o by
default)
(i) Enter Pin
1. Requires
reboot:
Reboot
now? <yes/
no>
(j) Eco Mode <on>/<o>
(On by default)
(k) Repeater Mode
<o>/<on> (O by
default)
i) Handset Name
i) Rename: <change name>
j) Upgrade Firmware
i) Press “upgrade” to check for
new rmware
7) History
a) [OK] > Select line
i) To :
ii) Name
iii) Number
iv) Date & Time
v) Duration
b) Options (selects highlighted)
i) Detail
ii) Add To Local
iii) Add To Blacklist
iv) Edit Before Call
v) Delete
vi) Delete All
8) User Mode
a) User Type <Admin>/<var>/<user>
b) Password:
Status > Base > [Please wait…] > IPV4:
[Displays IP Address]

5. ADDITIONAL PHONES
6. TROUBLESHOOTING AND DIAGNOSTICS
Registering a second handset: Verify battery inserted > Menu > Settings > Register Handset > [Select/Replace
Base] > Phone begins searching, press and hold Signal button on Base > This will register the phone.
Minutes after connecting a phone to a base, the handset will oer a rmware update. The rmware update takes
about 30 minutes.
Incoming calls: Each handset can control which handsets receive calls for lines that are assigned to the base
station (e.g. Handset 1 can tell Handset 2 to start or stop receiving calls for a line provisioned to a Base). If all
handsets are set to “ignore” calls, calls will still ring at other devices, for example other phones or mobile devices.
Assigning the same user(number) to
multiple handsets: To assign the same
Outgoing number to multiple handsets, a
user must set the device as a primary device
and increase the number of available lines.
Outgoing calls: In order to allow additional
handsets to dial out, a “line” must be
available for that handset, and each
handset uses a line in the order that the
numbers are listed in Rialto(Broadcloud).
In the following image example, Handset2
would receive line1, Handset 2 would
receive line2, etc.
If the base station is not registered
but powered on, attempting to dial
out will result in an “Unknown Uri
scheme” error.
Searching for Base.
Base is o or out of range. This
message also appears when a
handset is rst powered on.
Phone and Power solid; network
light ashing:
This can occur as a result of
incorrect VLAN conguration, or
if something on the local network
is prohibiting the base from
registering with Broadcloud.