Yealink SIP-T53W User manual

Phone User Guide – Yealink SIP-T53W

Phone user guide – Yealink SIP-T53W
9312 Interline Ave. Baton Rouge LA 70809 [phone] pdvn.net
Placing a Call
Using the handset: Pick up the handset, dial number and press Send so key. To use the speakerphone, press the
speakerphone buon on the boom right of the phone and place handset back in cradle.
Using the speakerphone: With the handset on hook, simply start dialing the number and press Send so key.
Using a headset: Press the buon on the headset earpiece, enter the phone number and press Send so key.
TIP: Local numbers may be 7 digit dialing or may require the area code, depending on the area. Long distance
numbers can be dialed with or without the 1+. Please contact your administrator for access to internaonal dialing.
Answering a Call
Using the handset: When phone is ringing, pick up the handset.
To end the call, place handset back in cradle or press End Call so key.
Using the speakerphone: When phone is ringing, press . Press Speakerphone buon again to end the call.
Using the headset: When phone is ringing, press the buon on the headset earpiece to answer the call. To end the
call, press the headset buon again or press End Call so key.
Volume Adjustment
Use the volume key to adjust the volume on the handset when you are on a handset
call, on the speaker when you are on a speakerphone call, or ring volume when your phone is idle.
Redial
Press to view Placed calls, then press or to select, press the Send so key to dial.
Mung yourself to callers
Press to mute yourself to callers. You will see the microphone icon on the buon turn red and there will be
a Mute nocaon on your screen. Press again to unmute.
TIP: Mute can be used on handset, speakerphone and headset calls.

Phone user guide – Yealink SIP-T53W
9312 Interline Ave. Baton Rouge LA 70809 [phone] pdvn.net
Call Hold
Press or the Hold so key during a call to place that call on hold. You will see a pause indicaon on your
screen. To return to the caller, press or the Resume so key.
You can use the navigaon keys to navigate if there is more than one call on hold on your phone.
TIP: A call on hold can only be retrieved from the phone where the call was placed on hold. Use transfer or the Park
feature to place calls on hold that need to be retrieved from other phones on the system.
Call Transfer
Using Extension Buons: If you have buons for phones programmed on your phone, you can use them for quick
dial and quick transfers. To transfer: when on an acve call, press the extension buon to transfer the call. The
caller will immediately be routed to that phone and your phone will be idle.
TIP: Extension buons are default programmed for blind transfer. If you need to announce the call before
transferring the call, submit a service request to have that feature programmed.
Blind Transfer: When on an acve call, press the Transfer so key. The caller will be placed on hold. Enter the
number you want to transfer to, then press the B Transfer so key to send.
Aended Transfer: When on an acve call, press the Transfer so key. The caller will be placed on hold. Enter the
number you want to transfer to, then press the Send so key. Wait for the person to answer and announce the
call. To transfer the call, press the Transfer so key. If the person does not want to take the call, press the End Call
so key then press the Resume so key to return to the caller.
Conference (3-way) calls
When on an acve call, press the Conference so key. Dial 2nd party. Wait for them to answer, then press
Conference so key again to join the two calls together. Press Split so key to resume individual calls. Press Hold
so key to place conference call on hold. Press Manage so key to mute, hold, or remove either of the calls..
TIP: When pressing Split so key to resume individual calls, you can press the Swap so key to move back and forth
between the calls.
Calling an extension on the system
Either dial the extension number or press the pre-programmed buon to call another extension. To call over
speakerphone, dial *0 then the extension number.
TIP: Submit a service request to have pre-programmed buons programmed on your phone.

Phone user guide – Yealink SIP-T53W
9312 Interline Ave. Baton Rouge LA 70809 [phone] pdvn.net
Call Park
Call Park is an enhanced hold feature that will allow you to place a call on hold that can be retrieved from any
phone on the system.
To place a call into a park orbit: Ask the caller to hold. Press an available Park orbit buon on your phone – Park 1,
Park 2 etc. That park buon will light in red on every phone on the system.
To retrieve a parked call, press the same park orbit buon. The call informaon will show on the display. If the call
is not retrieved, it will ring back to the phone that originally placed it on Park.
Voice Mail Set Up and Use
To set up your mailbox, press to go to voice mail. For the inial setup – you will be prompted to enter your
new password, then #. You will be prompted to reenter your password, then #. Then you will be prompted to
record a greeng.
Once your mailbox is set up, you will receive nocaons on your screen if you have new messages. Press the
Connect so key to access your messages. Or you can press the buon on your phone. You will hear how
many messages you have. Press 1 to listen to your messages. When listening to messages, you can press 1 to save
or 7 to delete. You can also press 3 to forward a message to another mailbox on the system.
To update password, greeng, or name in mailbox: Press 5 to manage your mailbox.
To change greeng press 1. To change name, press 2. To change password, press 3.
Your system may be enabled with the voice mail to email feature. If so, voice mails will come to your email as a
.wav le and can be shared via email.
TIP: If you need a voice mail password reset, submit a service request.