Yealink T48S Series User manual

Executive
Desktop
Telephones
Quick Start Guide

What's Covered
•Overview of phone
•Place and receive calls
•Place calls on hold
•Redial and viewing local call history
•Make a conference call
•Parking a call
•Transferring a call
•Access your voicemail
•Log into the Web Portal
•Edit Call Flow
•Program Line Keys

Phone Keys
Menu.
Turns Headset Off/On.
Turns Speakerphone Off/On.
Mutes/Unmutes Speaker.
Holds/Resumes a Call
Transfers a Call.
Connects to Voicemail.
Left/Right Selects Accounts or Call Lists
Up/Down Selects Contacts or Entries
Adjusts the Volume
Confirms Actions. Answers Incoming Calls.
Cancels Actions. Rejects Incoming Calls.

Place a Call
Only one call can be Active at any time.
To Place a call, do one of the following:
•Use the handset, headset or
speakerphone, first. Enter the phone number
and Send/#
•Enter the phone number and Send/#. Use
the handset, headset or speakerphone.
•Select a Contact from a call list and Send/#
•Note that all outside calls have to be 10 digit
(include area code)
•Any 3-4 digit or 10-digit number will auto dial

Place a Call Cont.
To place a new call during an Active call, do one of
the following:
•Press a Line key. The Active call is placed on Hold.
Enter the phone number and Send/#.
•Press Hold to place the Active call on Hold. Press
NewCall. Enter a number and Send/#.

Hold and Resume a Call
•When a call is placed on Hold, the caller
will hear music on hold and unable
to communicate with others on the line.
Multiple calls can be on Hold.
•During an Active call, select Hold. To
resume, select the Held call and press Resume.

Redial a Call
Redial options include:
•Redial the last dialed number: press Redial twice.
•Redial a previously dialed number: press Redial once
to enter Placed Calls list. Use the up/down arrows to
select the number and Redial or Send.

Answer a Call
•Use the handset, headset or speakerphone.
•To answer a new call while on an Active call,
press Answer. The current call is placed on
Hold.

Forward a Call
To manually Forward incoming calls:
1. While the phone is ringing, press FWD.
2. Enter a phone number and Send.
To automatically Forward all calls:
1. Select Menu > Features > Call Forward. Select a Line,
if available.
2. Select a Forwarding Type (Always, Busy, No Answer).
If No Answer is selected, enter the number of rings
or ring time before the call is forwarded.
3. Enter a forwarding number and Save.
To disable call forwarding:
1. Select Menu > Features > Call Forward and a Line, if
multiple lines.
2. Select a Forwarding Type > Enter > Disable > Save.
Forward a Call with Find Me / Follow Me:
•Set up Find Me / Follow Me in Application
Framework or the portal to forward calls, using the
linked instructions.

End a Call
•To end an Active call, replace the handset,
press the headset or speakerphone key or End
Call.
•To end a Held call, navigate to the call and
press Resume > End Call.

Transfer a Call
Transfer a call as follows:
•Blind (automatic) - Press Transfer. Enter a number or
select a Contact and Trans.
•Attended (introduction) - Press Transfer. Enter a
number or select a Contact andSend. Press Transfer
after the Contact answers.

Park a Call
If available, Park is used to place an Active call on
Hold at one extension and pick it up at a different
extension using one of the following methods:
Softkey method:
1. To Park an Active call, press the Park soft key.
2. To Retrieve a parked call, press the appropriate Line
or key.

Do Not Disturb (DND)
When Do Not Disturb is enabled, the phone does
not ring, and calls follow the next step in the
extension’s Find Me/Follow Me rule. (If find-me-
follow- has been configured)
To enable/disable Do Not Disturb, press DND.

Local Call History
The History list holds up to 100 entries and
includes missed, received and placed calls. Icons
indicate Placed, Received, Missed or Forwarded
calls. Press the left/right arrow keys to switch
among call lists.
1. Press History when phone is idle and arrow
up/ down to scroll through the list.
2. Select an entry from the list, and select:
•Send to call the entry.
•Delete to remove the entry from the list.
•Option > Detail to view the entry information.
•Option > Add to Contacts to add to Contacts.

Conference Calls
The phone supports up to three parties (including
yourself) in a conference call.
To initiate a Conference Call with two Contacts:
1. Enter a phone number or use a Directory or call list
to call a Contact. .
2. After the call connects, select Conference.
3. Call the next Contact and select Conference or Send
4. After the call connects, select Conference again.
To join an Active call and a Held call, press Conf
To disconnect the call, press End Call
Manage Conference Call options:
•Select Hold/Resume to place conference on Hold.
•Select Split to end the conference and place the two
participants on Hold in two separatecalls.
•Press Mute to mute the conferencecall. All other
participants can hear each other, but not you.

Conference Calls Cont.
To Manage individual participants:
•Press Manage to select the required party, and
press:
1. FarMute to mute the party. The muted party
can hear everyone, but no one can hear the
muted party.
2. Remove to remove the party from the call.
3. New Call to place a new call.
4. Back to return to the previous screen.
5. End Call to disconnect the conference call.

Mute Microphone
To enable/disable the phone’s microphone,
press Mute.

Adjust Volume
Press Volume up/down during a call to change
Active call volume, or when the phone is idle or
ringing to change ringer volume.

Speed Dial
If available, use Speed Dial and BLF for
frequently used or hard to remember numbers by
assigning a phone number to a digit key. Contact
Slappey Help Desk to determine which options
may be available to set up Speed Dial:
•The portal
To place a call using Speed Dial:
•Press the appropriate preset Speed Dial key.

Access Web Portal
•Navigate to pbx.slappey.com
(recommend using Google Chrome to
enable all of the features.
•Type in
your [e-mail] and passwo
rd setup. If you don’t know this
info contact Slappey Help Desk
•Here you can also access your voicemail,
view call history on the oprtal, edit call
flow, and program line keys.