Yealink CP925 User manual

One Talk CP925
Conference phone user guide
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verizon.com/support/yealink/
CP925

User guide
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Table of contents
Table of contents .............................................................................................................................2
Before you begin..............................................................................................................................5
Getting started.................................................................................................................................5
Hardware overview...................................................................................................................................................................5
Screen and icons......................................................................................................................................................................6
Control center ...........................................................................................................................................................................6
Idle screen ................................................................................................................................................................................7
The DSSKey screen .................................................................................................................................................................8
Calls screen..........................................................................................................................................................................9
Icons in the status bar...........................................................................................................................................................9
Call features...................................................................................................................................10
Placing calls............................................................................................................................................................................10
Placing a call from the Dialer..............................................................................................................................................10
Placing multiple calls ..........................................................................................................................................................10
Placing a call with a Speed Dialkey....................................................................................................................................10
Placing an international call................................................................................................................................................11
Placing a call from the call History......................................................................................................................................11
Placing a call from the directory..........................................................................................................................................11
Answering calls.......................................................................................................................................................................11
Answering a call..................................................................................................................................................................11
Answering a call when in a call...........................................................................................................................................11
Answering a call automatically............................................................................................................................................12
Silencing or rejecting incoming calls.......................................................................................................................................12
Silencing a call....................................................................................................................................................................12
Rejecting a call manually....................................................................................................................................................12
Rejecting anonymous calls.................................................................................................................................................14
Rejecting calls with Do Not Disturb (DND) .........................................................................................................................14
Ending calls.............................................................................................................................................................................14
Muting/unmuting audio............................................................................................................................................................14
Mute........................................................................................................................................................................................15
Holding and resuming calls.....................................................................................................................................................15
Resuming a held call ..........................................................................................................................................................16
Redirecting incoming calls......................................................................................................................................................16
Forwarding all incoming calls to a contact..........................................................................................................................16
Forwarding all incoming calls on all lines............................................................................................................................16
Deactivating call forward.....................................................................................................................................................17
Forwarding an incoming call manually................................................................................................................................17
Diverting calls to a contact..................................................................................................................................................17
Transferring calls ....................................................................................................................................................................17
Performing a direct transfer................................................................................................................................................17
Performing a semi-attended/attended transfer...................................................................................................................18
Conference calls.....................................................................................................................................................................18
Local conference ................................................................................................................................................................18
Initiating a conference by dialing multiple numbers............................................................................................................18
Initiating a conference by inviting participants....................................................................................................................19
Merging multiple calls into a conference call......................................................................................................................19
Holding/Resuming a conference call..................................................................................................................................19
Muting/unmuting a conference call.....................................................................................................................................19
Enabling/disabling the DND mode for a conference call ....................................................................................................19
Advanced call features ...................................................................................................................20
Call park and call retrieve .......................................................................................................................................................20
Parking or retrieving a call with a Park or Retrieve key......................................................................................................20
State indicator of the Park/Retrieve key .............................................................................................................................20
Parking a call using a Park key...........................................................................................................................................20
Retrieving a parked call using a Retrieve key.....................................................................................................................20
Intercom..................................................................................................................................................................................21
State indicator of the Intercom key.....................................................................................................................................21
Placing an intercom call......................................................................................................................................................21
Picking up an incoming call of the target extension............................................................................................................21

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Answering an intercom call.................................................................................................................................................22
Voice mail ...............................................................................................................................................................................22
Setting the voice mail code.................................................................................................................................................22
Leaving voice mails ............................................................................................................................................................23
Listening to voice mails.......................................................................................................................................................23
Directory........................................................................................................................................23
Local directory.........................................................................................................................................................................23
Managing the local directory groups...................................................................................................................................23
Managing the Local Directory contacts...............................................................................................................................24
Moving a Local Directory contact to Blacklist.....................................................................................................................25
Searching for contacts........................................................................................................................................................26
Favorites.................................................................................................................................................................................26
Adding favorites..................................................................................................................................................................26
Viewing favorites.................................................................................................................................................................28
Reordering favorites ...........................................................................................................................................................28
Deleting favorites................................................................................................................................................................28
Blacklist...............................................................................................................................................................................28
Adding a Blacklist contact...................................................................................................................................................28
Viewing Blacklist Contacts..................................................................................................................................................29
Editing a Blacklist contact...................................................................................................................................................29
Deleting Blacklist contacts..................................................................................................................................................29
Moving a Blacklist contact to the Local Directory...............................................................................................................30
Mobile contacts...................................................................................................................................................................30
Remote Phone Book...........................................................................................................................................................31
Call history.....................................................................................................................................32
Call history icons.................................................................................................................................................................32
Viewing History Records.....................................................................................................................................................32
Saving a History Record to Local Directory........................................................................................................................32
Saving a History Record to Blacklist...................................................................................................................................32
Deleting history records......................................................................................................................................................33
Customizing your phone.................................................................................................................33
Changing the administrator password................................................................................................................................33
Wallpaper............................................................................................................................................................................34
Screen saver.......................................................................................................................................................................34
Setting the screen saver type.............................................................................................................................................34
Changing the backlight and time ........................................................................................................................................35
Changing the language.......................................................................................................................................................35
Time and date.....................................................................................................................................................................35
Changing the time and date format ....................................................................................................................................36
Phone lock..........................................................................................................................................................................36
Setting the Phone lock.........................................................................................................................................................36
Setting a Phone Lock key...................................................................................................................................................36
Locking your phone manually.............................................................................................................................................37
Unlocking your phone.........................................................................................................................................................37
Changing your phone unlock PIN.......................................................................................................................................37
Audio settings ................................................................................................................................37
Adjusting the volume ..........................................................................................................................................................37
Setting the ring tone............................................................................................................................................................37
Disabling the key tone ........................................................................................................................................................38
Enabling touch tone............................................................................................................................................................38
Using the CP Wireless Microphone CPW25 .....................................................................................39
CPW25 LED Instructions....................................................................................................................................................39
Charging the CPW25..........................................................................................................................................................39
Turning the CPW25 On or Off ............................................................................................................................................40
Registering the CPW25......................................................................................................................................................40
Registering the CPW25 with another phone.......................................................................................................................41
Unregistering the CPW25...................................................................................................................................................41
Muting or unmuting the CPW25..........................................................................................................................................41
Viewing CPW25 information...............................................................................................................................................42
Finding the CPW25.............................................................................................................................................................42
Connecting a mobile phone via Bluetooth.......................................................................................42
Activating the Bluetooth mode............................................................................................................................................42
Pairing and connecting the Bluetooth-enabled mobile phone ............................................................................................43

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Syncing the mobile contacts to the phone..........................................................................................................................43
Enabling the phone audio...................................................................................................................................................44
Enabling the phone media..................................................................................................................................................44
Handling a mobile phone call on the phone .......................................................................................................................44
Editing device name of your phone ....................................................................................................................................44
Making the phone discoverable..........................................................................................................................................45
Deleting the paired Bluetooth device..................................................................................................................................45
Disconnecting the Bluetooth device....................................................................................................................................45
Deactivating the Bluetooth mode........................................................................................................................................45
Wireless network ...........................................................................................................................45
Activating the Wi-Fi mode...................................................................................................................................................47
Connecting to the wireless network....................................................................................................................................47
Viewing the wireless network information...........................................................................................................................48
Disconnecting the wireless network connection.................................................................................................................48
Deactivating the Wi-Fi mode...............................................................................................................................................48
Maintaining your phone.................................................................................................................48
Warnings.............................................................................................................................................................................48
Rebooting your phone ........................................................................................................................................................49
Resetting to factory settings ...............................................................................................................................................49
Updating the phone configuration.......................................................................................................................................49
Clearing user's personalized configuration settings ...........................................................................................................49
Notices...........................................................................................................................................50
Technical support....................................................................................................................................................................50
Important customer information..............................................................................................................................................50
WEEE warning........................................................................................................................................................................50
Disclaimer...............................................................................................................................................................................50
Important 911 emergency response information ....................................................................................................................51
Declaration of conformity........................................................................................................................................................51
CE mark warning ....................................................................................................................................................................51
Part 15 FCC Rules..................................................................................................................................................................51
Class B digital device or peripheral.........................................................................................................................................52
Important safety precautions...................................................................................................................................................52
Danger–electric shock and fire ...............................................................................................................................................52
Learn more..............................................................................................................................................................................52

User guide
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Before you begin
This guide provides information you need to quickly use your new phone.
Firstly, verify with your system administrator that the IP network is ready for phone configuration. Also, be sure to read the Quick Start Guide
which can be found in your phone package before you set up and use the phone. As you read this guide, keep in mind that some features are
only configurable by your system administrator or determined by your phone environment. As a result, some features may not be enabled or
may be operated differently on your phone. Additionally, the examples and graphics in this guide may not directly reflect what is displayed or
is available on your phone screen.
Getting started
Before you use your phone, take some time to get familiar with its features and user interface.
Hardware overview
Understanding the phone hardware helps you easily use the phone's features.
NO.
Item
Description
1
Mute key
•Toggles mute feature
•Indicate phone and call statuses
2
Touch screen
•Shows information about calls, soft keys, time, date and other
relevant data.
3
Volume (-) touch key
•Lowers the volume of the speaker, ringer or media

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4
Volume (+) touch key
•Increases the volume of the speaker, ringer, or media
5
Home touch Key
•Returns to the idle screen
6
USB Type-C Port
•Allows you to connect a USB flash drive (optional) to your phone so you can record
calls/conferences and play back recordedfiles
•Allows you to connect expansion PSTN box(es) (optional) to experience calls in PSTN. Up to two
cascaded expansion PSTN boxes can be connected, so you can experience the local five-way
conference conveniently in excellent speech quality with PSTN
•Allows you to charge the Bluetooth Wireless Microphone CPW25
7
Security slot
•Allows you to connect a universal security cable to your phone so you can lock down your phone.
The phone will not be removed after locked
Mute touch key LED indicators
The Mute touch key LED indicators indicate the call and phone status.
LED status
Description
Solid red
The phone is initializing. The phone is muted.
Flashing red
The phone is ringing.
Solid green
The phone is placing a call. There is an active call on the phone.
Off
The phone is powered off. The phone is idle.
Screen and icons
The user screens and icon indicators can help you navigate and understand the important information on the phone's status.
Control center
Control center allows you to access common features quickly or enter the menu screen.
Procedure
Swipe down from the top of the screen or tap More on the idle screen.
1
2

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No.
Name
Description
1
Control
center
Backlight slider
•Drag the slider to adjust the screen brightness quickly
Bluetooth
•Tap to turn Bluetooth on or off quickly
•Long tap to enter the Bluetooth setting screen
Wi-Fi
•Tap to turn Wi-Fi on or off quickly
•Long tap to enter Wi-Fi setting screen
Mute
•Tap to turn mute on or off quickly
DND
•Tap to turn DND on or off quickly
Auto answer
•Tap to turn auto answer on or off quickly
No.
Name
Description
2
Menu
Status
Tap to enter the Status menu.
Features
Tap to enter the Features setting menu.
Message
Tap to enter the Message setting menu.
MIC (coming soon)
Tap to enter the MIC setting menu.
Basic
Tap to enter the Basic setting menu.
Advanced
Tap to enter the Advanced setting menu.
USB
Tap to view the recorded audios and the available recording time.
Swipe up from the bottom of the screen or tap the Home touch key to exit this screen.
Idle screen
The idle screen mainly displays the registered account, time and date, and programmable keys. You can access the DSSKey screen and the
control center.
2
1
3
4
5
7
6

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No.
Name
Description
1
Status Bar
Displays the label of the current account and icons.
2
Icons
Icons are displayed on the left of the status bar.
3
Current account
Displays the current registered account. If there is no account registered on the
phone, No Service appears.
No.
Name
Description
4
Digital clock widget
Displays the phone’s time and date.
5
Programmable keys
Call
Tap to enter the dialing screen.
Dial
Tap to enter the Bluetooth settings screen.
History
Tap to enter the History screen and view history records.
Directory
Tap to enter the Directory screen and view contacts.
6
DSSKey
Tap to enter the DSSKey screen.
7
More
Tap to enter the control center.
The DSSKey screen
The DSSKey screen displays phone’s line keys.

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No.
Application
Description
1
Tap to add a line key.
2
Line Key List
Shows the line key labels. You can customize the line keys.
3
Page Keys
Tap to turn to the corresponding page.
Calls screen
All of your active and held calls are displayed on the calls screen.
When there is an active call and a held call, the calls screen is shown below:
You can tap the Previous/Next to switch between multiple calls.
Icons in the status bar
By viewing the icons in the status bar, you can easily get the current phone status, such as call and Bluetooth status.
Icons
Description
Icons
Description
Wired network is unavailable
Phone warning
Wired network is unreachable
Keep mute
Auto answer
Voice mail
Registered successfully
Phone lock
Do Not Disturb (DND)
Ringer volume is 0
Call forward
Missed calls
USB flash drive is detected
PSTN box is detected
Wi-Fi enabled
Wi-Fi connection is unreachable
Bluetooth enabled
Bluetooth-enabled mobile phone paired and connected

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Call features
You can use the phone to place and answer calls, ignore incoming calls, transfer a call to someone else, conduct a conference call and perform
other basic call features.
Placing calls
You can use your phone like a regular phone to place calls in many ways.
Placing a call from the Dialer
The Dialer enables you to enter a number to place a call, and it displays a list of previously placed calls or contacts in
your directory.
You can also select the desired contact from the search list, the placed call list or Directory.
Note: Your system administrator can configure the source list for searching and disable to display the placed call records.
Procedure
1.
Tap .
Enter a number.
Select send .
Note: Your system administrator can enable live Dialpad feature, which enables your phone to automatically dial out the phone number after a
period of time without selecting Send.
Placing multiple calls
When you are in a call, you can hold your current call and place a new one of the following:
Select New Call. The active call is placed on hold.
Select Hold to place the original call on hold.
Select New Call.
Enter the desired number or select a contact.
Select Send .
Placing a call with a Speed Dialkey
You can quickly dial a number by using a Speed Dial key.
Procedure
1.
Tap DSSKey.
2.
Long tap the desired line key.
3.
Select Speed Dial from the Type field.
4.
Select the desired line from the Account IDfield.
5.
Do one of the following:
•(Optional) Enter the string that will appear on the phone screen in the Label field. Enter the contactnumber you want to dial out
directly in the Value field.
You can also enter the contact number with the DTMF sequence that you want to send in the Value field. The contact number and
DTMF sequence are separated by commas. One comma stands for 500 milliseconds.
For example, 1234,,123# means the phone dials out the number 1234 first, then after the call is set up for 1 second, it sends the
DTMF sequence 123# to the remote party.
•Select and select the desired contact.
6.
Select .

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Placing an international call
You can place calls to international phone numbers on your phone (make sure your line is allowed to place International calls)
Procedure
1.
Tap .
2.
Long press digit key 0 on the phone keypad until the plus sign (+) appears.
3.
Enter the phone number with the country code.
4.
Select Send .
Placing a call from the call History
You can place calls to contacts from the History list, which contains the calls that were recently placed, answered, missed
or forwarded.
Procedure
1.
Tap .
2.
The phone screen displays all call records.
3.
Tap All Calls and select the desired history list.
4.
Tap the desired entry.
Placing a call from the directory
You can place a call to a contact directly from your directory.
Procedure
1.
Tap .
2.
If the contact was added to a specified contact group, you can tap Local Directory to select the desired
contact group.
3.
Tap .
4.
If the selected contact has multiple numbers, tap the desired number to dial out.
Answering calls
When you receive a call, you can choose to answer it manually or automatically.
Answering a call
When you receive an incoming call, the phone rings and the screen displays the information of the incoming call. You can choose to answer the
incoming call.
Procedure
1.
Select Answer.
Answering a call when in a call
You can answer a call when there is already an active call on your phone.
When you are in an active call and an incoming call arrives on the phone, a call waiting tone beeps, and the incoming call information is
displayed.
Procedure
1.
Select Answer .
The active call is placed on hold, and the incoming call becomes active.

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Note: You can disable the call waiting feature to reject the incoming call automatically during a call.
Answering a call automatically
Auto answer enables you to automatically answer an incoming call from speakerphone (hands-free) mode when your phone is idle.
You can also enable auto answer mute to mute the local microphone when an incoming call is answered automatically.
Procedure
1.
Go to Control Center.
2.
Tab on the Auto Answer.
If the auto answer feature is enabled, the auto answer icon appears on the phone screen.
Silencing or rejecting incoming calls
When you receive an incoming call, you can choose to silence or reject the call instead of answering.
Silencing a call
You can silence a call to stop your phone from ringing. Even if you silence the call, the incoming call notification continues to be displayed on
your phone.
Procedure
1.
Select .
Rejecting a call manually
You can reject a call manually, and the call may be sent to voice mail. The rejected calls are displayed in the Received Calls list in your History
list.
Procedure
1.
Select Reject.

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Rejecting anonymous calls
You can reject incoming calls from the callers who have hidden their identities. As a result, your phone will not ring and you will not be notified
of an attempted call.
Before you begin
Check with your system administrator if the anonymous call rejection on code or off code is required. If required, get it from your system
administrator.
Procedure
1.
Go to More > Features > Anonymous Call.
2.
Select the desired line.
3.
Turn on Local Anonymous Rejection (AnonymousRejection).
4.
(Optional) Turn on Send Anonymous RejectionCode.
5.
(Optional) Enter the anonymous call rejection on code and off code respectively in the On Code and OffCode field.
6.
Select .
Rejecting calls with Do Not Disturb (DND)
You can enable DND to reject all incoming calls automatically when you do not want to be interrupted.
Note: Check with your system administrator to find out if the DND feature is available on your phone.
Activating DND
You can activate DND to prevent your phone from ringing and to reject all incoming calls automatically. All calls you receive while DND is
enabled are logged in the Missed Calls list.
Note: If both DND and busy forward are activated on the phone, calls will be forwarded to the configured destination number.
Procedure
1.
Tap More > DND when the phone is idle.
2.
The DND icon appears in the status bar.
Deactivating DND
You can deactivate DND when you are ready to resume receiving calls again.
Procedure
1.
Tap More > DND when the phone is idle.
2.
The DND icon disappears from the status bar.
Ending calls
You can end the current call at any time.
Procedure
1.
Select .
Muting/unmuting audio
When you are in a call, you can mute the audio, so that you can hear the other person, but they cannot hear you.

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Procedure
1.
Tap the mute touch key or during a call.
2.
The mute touch key LED glows red.
3.
Tap the mute touch key or again to unmute the call.
The mute touch key LED glows green.
Tip: You can also mute the microphone while the phone is dialing so that the other party cannot hear you when the call is
set up.
Mute
In a meeting room, if incoming calls are answered automatically on your phone, callers may hear your discussion with your colleagues. You can
keep the phone in mute to prevent this unintended situation.
The mute state of your phone persists across calls. The phone stays in the mute state until you unmute the microphone manually or until the
phone restarts.
Procedure
1.
Tap the Mute touch key when the phone is idle.
The mute icon appears on the idle screen.
2.
Tap the Mute touch key again to deactivate the mute state.
Holding and resuming calls
You can place an active call on hold and resume the call when you are ready. When you place a call on hold, the held party may hear the music
on hold from your phone system.
Holding a call
You can place an active call on hold on your phone.
Procedure
1.
Select Hold during a call.

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The phone will beep softly every 30 seconds to remind you that you still have a call on hold.
Note: When you have multiple calls on the phone and the current call is held, you can select Previous/Next to swap to the active call.
Resuming a held call
You can view and resume a held call on the phone.
Procedure
Select Resume.
If multiple calls are placed on hold, select the desired call first.
Note: When you have multiple calls on the phone and the current call is active, you can select Previous/Next to swap to the held call.
Redirecting incoming calls
When you are not available to answer calls on your phone, you can forward the calls to another phone.
Forwarding all incoming calls to a contact
You can set up the forwarding type which enables your phone to forward all incoming calls to a contact. There are three types of forwarding:
•Always Forward: Forwards all incoming calls immediately.
•Busy Forward: Forwards incoming calls when you are busy in a call.
•No Answer Forward: Forwards incoming calls when no one answers the calls.
Forwarding all incoming calls on all lines
You can forward all incoming calls on the phone.
Before you begin
Check with your system administrator if the forward on code or off code is required. If required, get it from your
system administrator.
Procedure
1.
Go to More > Features > Call Forward.
2.
Select the desired forwarding type and turn on the feature.
3.
Do one of the following:

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Enter the contact number you want to forward incoming calls to in the Forward to field.
Select and select the desired contact.
4.
If you select the No Answer Forward option, select the desired ring time to wait before forwarding from the After Ring Time field.
5.
(Optional) Enter the always/busy/no answer forward on code or off code respectively in the On Code or
Off Code field.
6.
Tap . The call forward icon appears in the status bar. And the phone prompts you that call forward is enabled.
Deactivating call forward
You can deactivate the call forward when you no longer want to forward your calls.
Procedure
1.
Go to More > Features > CallForward.
2.
Select the desired forwarding type and turn off thefeature.
3.
Tap .
Forwarding an incoming call manually
You can manually forward the call to another contact while your phone rings.
Procedure
1.
When the phone is ringing, tap .
2.
Enter the number you want to forward the incoming call to.
3.
Select Forward.
The phone prompts a call forward message.
Diverting calls to a contact
You can divert all incoming calls from a particular contact to another contact. Auto divert has precedence over call forward.
Procedure
1.
Tap .
2.
Tap the desired contact and select .
3.
Edit the contact information.
4.
Enter a contact’s number you want to divert the call to in the Auto Divert field.
5.
Select Done.
Transferring calls
During a call, you can transfer the call to another contact. You can use one of three ways:
•Direct Transfer: Transfer a call directly to the third party without consulting.
•Semi Consultative Transfer: Transfer a call when receiving ringback.
•Attended Transfer (Consultative Transfer): Transfer a call with prior consulting.
Performing a direct transfer
You can transfer a call to another contact immediately without consulting with her/him first.

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Procedure
1.
Select Transfer.
2.
Enter the number you want to transfer to.
3.
Select Transfer to complete the transfer.
Performing a semi-attended/attended transfer
You can transfer calls to other contacts immediately when receiving ringback or after consulting with them first.
Procedure
1.
Select Transfer during a call.
2.
Do one of thefollowing:
•Enter the number or select a contact from the placed call list you want to transfer the call to.
•Select the desired contact from the Directory list.
3.
Tap # key or
4.
Do one of thefollowing:
•When you hear the ringback tone, select Transfer to finish the Consultative Transfer.
•After the contactanswers the call, select Transfer to finish the attended transfer (consultative transfer).
Conference calls
The phone supports creating local conference and network conference. During the conference, follow these tips:
•Mute your microphone when you are not speaking, especially in noisy environments.
•Avoid tapping or rustling papers near the microphone.
•Speak in your normal voice without shouting.
Local conference
The phone supports up to six parties (including yourself) in a conference call. There are three ways to create a conference:
•Initiating a conference by dialing multiple numbers.
•Initiating a conference by inviting participants.
•Merging multiple calls into a conference.
If you connect a mobile phone and PC to your IP phones, you can also create a hybrid UC conference.
Initiating a conference by dialing multiple numbers
You can initiate a conference by dialing multiple numbers, this is a convenient way to set up a local conference.
Procedure
1.
Select .
2.
Select Call multiple members? Click here >>.
3.
Enter the number of the first party then select Add Members or select a contact.
The avatar of the first party appears on the top of phone screen. You can tap the avatar to cancel the addition.
4.
Repeat the step 3 until you add all intended parties.
5.
Select to call all intended parties at the same time.
The conference is set up after the intended parties answer the call.

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Note: The value under the icon indicates the number of parties you have added and the maximum number of the parties you can add. For
example, indicates you can add up to 4 parties and you have added 1 party.
Initiating a conference by inviting participants
You can invite one or multiple members at a time to join the conference.
Procedure
1.
Place a call to the first party.
2.
After the first party answers the call, select Invite.
3.
Do one of the following:
•
Enter the number of the second party, and select Invite. Repeat the step above until you add all intended parties.
•
Select select the desired contact to dial out.
•
Select select the desired history record to dial out.
•
Select Call multiple members? Click here >>.
Enter the number or select the contact, and then select Add Members to add multiple members.
Tap to call all intended parties at the same time.
Merging multiple calls into a conference call
During the multiple calls, you can merge them into a conference call.
Procedure
1.
Tap Merge calls.
The calls are merged into a conference call.
Holding/Resuming a conference call
When you place a conference call on hold, both other participants are placed on hold. Other participants cannot hear each other until you
resume the held conference call.
Procedure
1.
Select Hold to place the conference call on hold.
2.
Select Resume to resume the held conference call.
Muting/unmuting a conference call
You can mute the local microphone during a conference call so that the other participants can hear each other except you.
Procedure
1.
Select Mute to mute the conference call.
2.
Select Mute again to unmute the conference.
Enabling/disabling the DND mode for a conference call
You can enable the DND mode for a conference call, as a result, the conference call will not be disturbed by the
incoming calls.
Procedure
1.
Select DND to enable the DND mode.
2.
Select DND again to disable the DND mode.

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Advanced call features
You can perform some server-dependent tasks on the phone. Contact your system administrator to find out if your phone supports these
advanced call features.
Call park and call retrieve
You can park a call, and then retrieve the call either from your phone or another phone. After parked, the call is placed on hold, you can
continue the conversation after retrieving it.
Parking or retrieving a call with a Park or Retrieve key
You can easily use a Park key to park a call to a specific extension (if the FAC mode is set) or shared parking lot (if the Transfer mode is set), and
quickly retrieve this parked call using a retrieve key.
State indicator of the Park/Retrieve key
You can get the call park/retrieve status by viewing the icon indicator of the Park/Retrieve key.
Icons
Description
Icons
Description
Park successfully/Idle state
Park failed
Ringing state
Retrieve parked call
Parking a call using a Park key
You can set a line key as a Park key, and specify an extension or a shared parking lot you want to park a call to for this key. By using the Park
key, you can park a call quickly.
Before you begin
Check with your system administrator if the FAC or Transfer mode is set on your phone, and if Account ID is necessary for this key.
Procedure
1.
Tap DSSKey.
2.
Long tap the desired line key.
3.
Select Key Event from the Type field.
4.
Select Call Park from the Key Type field.
(Optional) Select the desired line from the Account ID field.
5.
Do one of the following:
(Optional) Enter the string that will appear on the phone screen in the Label field.
Enter the park extension number or the shared parking lot you want to park the call to in the Value field.
Select and select the desired contact.
6.
Select .
During a call, you can the Call Park key, and the call is parked to the desired extension or the shared parking lot directly.
Retrieving a parked call using a Retrieve key
You can set a line key as a Retrieve key, and specify a parked extension or retrieve lot you want to retrieve a parked call from for this key. By
using the Retrieve key, you can retrieve a parked call quickly.
Before you begin
Check with your system administrator if the FAC or Transfer mode is set on your phone, and if Account ID is necessary for this key.
Procedure