Zip HC03CTU15 Manual

1Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
Zip
Water dispenser
Installation instructions & user manual
Model number:
HC03CTU15, HC03CTU15TF
Chilled and ambient water

2Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
Table of contents
GENERIC SAFETY INFORMATION.................................................................................. 3
SPECIFIC INSTALLATION SAFETY INFORMATION.........................................................4
SPECIFIC MAINTENANCE SAFETY INFORMATION........................................................6
Product description.......................................................................................................8
Approvals ......................................................................................................................8
Parts supplied ................................................................................................................8
Carbon block filter ........................................................................................................9
Ventilation ....................................................................................................................9
The Install rail .............................................................................................................. 10
The water block............................................................................................................ 11
Technical features ........................................................................................................13
Feature identification ..................................................................................................13
Rating plate ..................................................................................................................13
Dimensions.................................................................................................................. 14
Technical data table .................................................................................................... 14
UV filtration ..................................................................................................................15
INSTALLATION .............................................................................................................16
Unpacking & positioning..............................................................................................16
Connecting the mains water supply & drain.................................................................17
Connecting the mains electricity supply......................................................................18
Set the thermostat .......................................................................................................18
COMMISSIONING.........................................................................................................19
OPERATION.................................................................................................................20
MAINTENANCE ........................................................................................................... 22
Replacing the carbon block filter & filter flush ............................................................ 22
General cleaning, drip tray & condenser..................................................................... 23
Temporarily putting out of service ............................................................................. 23
Empty the tank ........................................................................................................... 23
Troubleshooting.......................................................................................................... 24
Warranty...................................................................................................................... 26
Contact details ............................................................................................................ 28

3
Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
GENERIC SAFETY INFORMATION
• Please read the instructions in this manual before installation and
use.
• Connect only to a wholesome (cat 1) mains drinking water
supply.
• Water pipe connections and fixtures directly connected to a
wholesome (cat 1) water supply shall be sized, installed, and
maintained in accordance with local regulations.
• Ensure that it is possible to disconnect the electrical power
supply either by removing the mains plug or via a double pole
isolation switch with a contact separation of at least 3mm in all
poles.
• Ensure that the water dispenser is not resting on the power
cable.
• Do not position other electrical equipment in the immediate
vicinity of the water dispenser.
• Do not use electrical extension leads or adapters.
• Turn off the mains power supply and isolate the water supply
during periods of prolonged non-use.
• Do not damage the condenser, it contains highly flammable
R600 refrigerant gas.
• Keep away from heat sources.
• Only install in locations overseen by trained personnel.
• Keep surrounding areas dry to avoid the risk of slipping.
• Sanitise before use.
!
UV
!
Warnings
!
UV
!
!
UV
!
!
UV
!

4Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
• Do not clean with water jets.
• This water dispenser is not intended to be used by persons
(including children aged from 8 years) with reduced physical,
sensory or mental capabilities, or lack of experience and
knowledge, unless they are given supervision or instruction
concerning use of the chiller by a person responsible for their
safety.
• Children should be supervised to ensure that they do not play
with the water dispenser.
• Retain this manual for future reference.
• This manual is based on information available at release. It may
be subject to change due to continual improvements, visit
www.zipwater.co.uk for the latest version.
GENERIC SAFETY INFORMATION
SPECIFIC INSTALLATION SAFETY INFORMATION
• Installation must be carried out by a qualified Zip Water
engineer or other suitably qualified person.
• Only install in compliance with the local authority electrical and
plumbing regulations.
• Install in a clean, dry, well-ventilated environment, temperature
range of between 5°C and 32°C - Climate Class N.
• If environmental conditions differ from those prescribed contact
the Zip Water team on 0345 6 005 005 prior to installation.
• Wear appropriate personal protective equipment.
• Move with the use of mechanical aid.
• Only tilt towards rear side when handling. Tilting to the right, left
or front may negatively affect the operation of the compressor.
!UV
!
Warnings
!UV
!
!UV
!
!
UV
!

5
Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
SPECIFIC INSTALLATION SAFETY INFORMATION
• Correct ventilation is essential, (see page 9).
• Install on a flat surface with sufficient load bearing capacity.
• The electrical power supply requirements on the rating plate
(see page 13) and in the data table (see page 14) must be
observed.
• The water dispenser must be earthed. The resistance of the
earth connection from each exposed metal part must be less
than 1Ω.
• The water dispenser must be protected by an RCD or RCBO in
the mains electrical power supply circuit.
• Always use a new set of fittings (connectors, gaskets, o-rings
and pipes) for the installation. Previously used fittings may
affect the water quality.
!UV
!Precautions
Sanitising
• For safe operation, the water dispenser is designed to be
installed, commissioned and used within 48 hours.
• Should the water dispenser not be required for an extended
period of time (48 hours or more), do not fill and commission it
until ready for first use.
• The water dispenser must be sanitised during the commission
process, please contact the Zip Water team on 0345 6 005 005
to book your commissioning service.
• For water taste and quality reasons any non-use of more than 48
hours, Zip recommend a system flush be performed. On first
use after a period of non-use, run the chilled & ambient water
functions for 60 seconds to flush the filter and system. Not
flushing the system may affect water the quality.

6Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
SPECIFIC MAINTENANCE SAFETY INFORMATION
• Maintenance must be carried out by a qualified Zip Water
engineer or other suitably qualified person.
• Unauthorised maintenance and / or maintenance performed by
unqualified personnel will automatically void the warranty.
• Before maintenance and cleaning, disconnect the electrical
power supply and isolate the water supply.
• The light emitted by the ultraviolet lamp may cause serious
burns to the eyes and skin.
• Installation, repair and maintenance shall only be performed by
personnel qualified to work on UV products.
• Apart from the carbon block filter there are no user serviceable
parts in the water dispenser.
• The water dispenser requires regular periodic maintenance to
ensure the water is safe to drink.
• Failure to carry out corrective and preventive maintenance can
negatively affect correct operation.
• If the power cable is damaged do not repair, replace with a new
cable, call the Zip Water team on 0345 6 005 005.
!
UV
!
Warnings
!
UV
!
!UV
!

7
Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
SPECIFIC MAINTENANCE SAFETY INFORMATION
Sanitising
• Zip offers a fully inclusive service plan, HydroCare will take care
of all routine maintenance and service work, including filter
replacements, sanitisation, electrical safety inspections as well
as general maintenance of your water dispenser.
• Please visit zipwater.co.uk/HydroCare or
contact the Zip Water team on 0345 6 005 005 for more
information.
• The Zip filter should be replaced at least every 12 months, at the
rated capacity or sooner if you notice a persistent reduction in
water flow from the tap or an unpleasant taste or odour in the
water. As stated on the filter cartridge.
• For safe operation, thoroughly flush the water dispenser after
periods of non-use longer than 48 hours.
• Not changing the filter cartridges when required may affect the
water quality.
• Sanitisation should be carried out at all filter changes, at least at
intervals of no more than 12 months.
• Cleaning the dispensing outlets must only be undertaken with
a clean sanitised cloth or disposable sanitise wipe, no chemicals
should be sprayed onto the outlets at any time.
• Never use strong, corrosive or abrasive cleaning materials on
the water dispenser.
• Keep upright during maintenance.
• The electrical and plumbing components should be inspected
at least every 3 years, call the Zip Water team on
0345 6 005 005.
!UV
!Precautions

8Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
Approvals
• The safety objectives of the Machinery Directive 2006/42/C.
• Electromagnetic Compatibility Directive 2014/30/EU.
• UK Electromagnetic Compatibility Regulations 2016
• The safety objectives of the Supply of Machinery (Safety) Regulations 2008
Product description
• A new, high-quality product with state-of-the-art technology and cutting-edge
design.
The main features of the water dispenser are as follows:
• Chilled and ambient water dispense.
• Modern compact design.
• Carbon block filter.
• Ease of maintenance and usability.
• Drip tray full and leakage alarm.
• Suitable to fill sport bottles and carafes.
• Illuminated dispensing area.
• High position buttons.
• UV filtration on dispense outlet.
• Touch free controls (TF models only).
Parts supplied
Description Qty
Floor standing chiller 1
Install rail inc. water block 1
Filter for HC03CTU15 1
1/4” Blue tubing 5m
P-clip 5
10mm x 5/8” pozi screw 7
1/4” push fit to 3/8” BSP connector 1
1/4” to 1/4” straight connector 1
Installation manual & user guide 1

9
Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
Carbon block filter
• The carbon block filter is used to improve water quality by filtering
out impurities and the odour and taste caused by chlorine. The
filtration system :
• Is an integral part of the water dispenser.
• Uses an activated carbon filtering material.
• Complies with NSF/ANSI 42 for the reduction of the following
substances.
Substance
Max.
concentration
in feed
Min. removal
required %
Min.
reduction
%
Average
reduction
%
Free chlorine 2.0mg/L +10% >50% 97.6% 97.3%
100mm
100mm
100mm
Clearance envelope
A clearance envelope around the water dispenser must be provided to ensure that
the temperature of the installation space does not exceed 320C. See below:
100mm
Ventilation

10 Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
Install rail
• The water dispenser is supplied with an easy to fit install rail (see blow) to provide
for a safe and trouble free installation.
The install rail must be installed vertically with
the direction of flow downwards between the
wholesome mains water supply and the HC03CTU15
• The install rail consists of 4 basic parts:
• The isolation valve isolates the mains
water supply from the water dispenser
for servicing.
• The Pressure limiting valve (PLV)
rated at 16 bar, allows the water
dispenser to be used in high pressure
water areas, and limits the inlet supply
to a maximum of 3 bar pressure.
• The Water Block minimises the risks involved
in the unlikely incidence of flooding,
see Water Block section, page 11
for detailed explanation of functionality.
• The 1/4” adaptor provides a robust push
fit interface between the Water Block
and the flexible inlet pipe.
Water block
PLV
Isolation
valve
15mm mains
pipe work
1/4” Adaptor
Mains water in
Water feed to
HC03CTU15
Open
Closed
!UV
!
!
UV
!
Ensure that the safety clip
is in place

11
Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
Water Block
Description
• The Water Block is designed to be installed upstream of any Zip product and
associated pipe-work to minimise the potential for water leakage in the event of a
system malfunction.
• The Water Block is ideal for limiting potential leakage and resulting water damage
from water heaters, water chillers etc. when fitted in supply pipe work that is
subject to mains water pressure.
• Once set, the Water Block will ensure that the volume of water that can flow
through at one time is limited to a predetermined maximum, providing the flow
rate through it exceeds 2 litres per minute.
• The Water Block also incorporates a non-return valve.
• The Water Block is WRAS approved.
Precautions
• The Water Block will help to contain leakage exceeding a rate of 2 l/min.
• Note The leakage at lower flow rates may not be detected by the Water Block and
could remain unchecked.
• Appropriate measures should be taken to contain leakage in these circumstances.
Specification
Flow control range 5 - 50 litres
Minimum / Maximum pressure 0.2 - 10.0 bar
Maximum ambient temperature 40ºC
Maximum water temperature 70ºC
Minimum operating flow rate 1.5 +/- 0.5 litres / min.
Inlet connection ¾" BSP female or 15mm
Outlet connection ¾" BSP male or 15mm
!UV
!

12 Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
Water Block
Note. This device must be installed vertically with the direction of flow
downwards (inlet at the top , outlet at the bottom. See Fig 1)
• The Water Block should be installed in a convenient location on the water
supply line to the Zip product.
• Pointer ‘P’ (see Fig.3) should be rotated until in line with the
maximum required flow at one time. Each number on the scale
corresponds to 5 litres of flow i.e. 1 = 5 litres, 10 = 50 litres.
• The adjustment key (see Fig.2) should be used to adjust the
pointer.
• The inlet should be connected to the install rail. The outlet shall
be connected to the 1/4” adaptor (see page 10).
• Ensure that the direction of flow through the Water Block is correct
and that the filter screen (see Fig.2) is inserted correctly with the
convex surface facing towards the water supply.
Installation
Fig. 2
Fit key to adjust flow
Key
Reset lever
Reset & maintenance
• The Water Block will activate and shut off the supply if more water than the set
amount is drawn off at one time.
• In this event firstly isolate and de-pressurise the water supply to the Water Block,
identify and repair the cause of the leak then remove the pipe-work downstream
of the Water Block and press the reset button ‘H’ (see Fig.3).
• The reset device (see Fig.2) may be fitted to avoid disconnection. This allows the
Water Block to be reset by operating the lever in the direction shown in Fig.2.
• In the event of persistent tripping contact the Zip Water team for advice
on 0345 6 005 005.
• The filter screen should be checked and cleaned periodically subject to water
conditions and usage.
Fig. 1
Fig. 3
Direction of flow
Reset
device
Direction of
flow
Filter
screen

13
Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
Technical features
Example rating plate
Rash’s Green, Dereham, Norfolk,
NR19 1JG www.zipwater.co.uk
HC03CTU15
230V ~50Hz 104W 0.45A
Gas R600 : 40.000g
Max inlet water pressure 0.35 MPa (3.5 bar) Class N
Made in Italy
USE ONLY WHOLESOME WATER
S/N 1906094341
Power rating Current rating
Climate class
Country
of origin
Water supply
requirements
Conformity to EU
product directives & UK
product regulations
Supply voltage
Refrigerant gas
type & weight
Unique
product serial
number
Conformity to EU
environmental
directives
Feature identification
8
9Electrical power inlet
Ø1/4” water inlet pipe
1Electrical power switch
2Rating plate
3Adjustable thermostat
4
Illuminated dispense buttons
5
Dispense nozzles
6
Removable drip tray with level
sensor & optional drain
7Condenser
Inlet water
pressure
Model number

14 Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
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Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
Technical features
Dimensions in mm.
1093
345
712
416
Dimensions
Parameter HC03CTU15 & HC03CTU15TF
Single-phase supply voltage +/- 10% 230V 50Hz
Max electrical consumption 230W - 1 A
Ambient running temperature 10 – 32 °C
Refrigerant gas R600
Ventilated air condenser YES
UV sterlising lamp wavelength 254nm
Chilled water temperature Min – Max * 5 – 12 °C
Operating pressure 1.5 – 3.0 bar
Refrigerant capacity 15 Lt/h
Compressor capacity 1/10 HP
Cooling tank capacity 2,75 Lt
Net weight (max) 21,1 Kg
Gross weight (max) 23.8 Kg
Dispensing area height 280 mm
Dimensions W x D x H 345 x 416 x 1093 mm
Warehouse storage temperature Min 2 °C – Max 40 °C
Technical data table
* rated at a room temp. of 25°C and inlet water temp. of 20°C

15
Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
Sterilising ultra violet (uv) lamp
• A UV-C (254 nm) sterilising lamp is fitted on the dispensing point , to complement
the integral carbon block filter.
• The UV-C light emitted by the special 4W mercury vapour lamp is lethal for all
micro-organisms (bacteria, viruses, mould, algae, etc.) and is used in order to
render the water treated with the UV-C light micro-biologically pure and safe.
Technical data
• Material AISI 304 and quartz tube.
• Power rating 24 V AC .
• Power consumption 4Wh.
• Maximum capacity of the lamp 8000 hr (max 12 months).
The UV steriliser complies with European quality and safety guidelines.
Technical features

16 Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
Installation
Unpacking
• Cut the packing straps (1) and pull up the
cardboard box and the inner caps.
• Inspect for damage, if damaged call the Zip
Water team on 0345 6 005 005.
• If the water dispenser has been shipped
horizontally or at an angle, it will be necessary
to stand it vertically, then wait at least 24 hours
before use, in order to allow the refrigerant to
settle.
Read and understand the specific installation warning and precautions
before starting this operation (see page 4)
!
Positioning
• Place on a flat, level and stable surface sufficient to support
the weight of the water dispenser when full,
(see data table, page 14).
• Observe the clearance envelope, (see page 9).
• Electrical power and wholesome mains water supply
outlets complying with the data table (see page 14) and
rating plate (see page 13) must be available near the water
dispenser and located so that the power cable and water
pipe are not obstructed.
1

17
Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
Installation
Connect the mains water supply and drain
!
• Ensure that the wholesome mains water supply
pressure is no less than 1.5 bar pressure.
• The install rail will limit high incoming mains
water pressure to 3 bar (0.3 MPa).
• The install rail supplied (see page 10) must be
fitted.
• Ensure that the isolation valve on the install rail
is closed (see page 10).
• Connect incoming water tube Ø1/4” (1) to the
Install rail (see page 10).
• To connect the drip tray to drain (optional)
remove the drip tray (2) & drill out the (blanked
off) drain boss (3) using a Ø6mm bit.
• Connect a pipe onto the drain boss Ø10mm (3)
and plumb to waste.
3
1
2
Read and understand the specific installation warnings and precautions
before starting this operation (see page 4)

18 Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
Installation
Connect the mains electricity supply
Connection
• Connect the power cable supplied to the IEC
inlet (1) and a 230V 50Hz 13A mains socket.
Set the thermostat
Lower the
water
temperature
Raise the
water
temperature
1
!
Read and understand the generic
installation warnings and precautions
before starting this operation
(see page 4)

19
Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
Technical support
Tel: [phone] email: aftersales@zipindustries .co.uk www.zipwater.co.uk
• The water dispenser must be sanitised during the commission process, please
contact the Zip Water team on 0345 6 005 005 to book your commissioning
service.
• Do not commission your water dispenser until ready for use.
• Ensure your water dispenser is sanitised before use.
• If your water dispenser is left idle before use for water taste and quality reasons any
non-use of more than 48 hours, Zip recommend a system flush be performed.
On first use after a period of non-use, run the chilled & ambient water functions
for 60 seconds to flush the filter and system. Not flushing the system may affect
the water quality. If taste or water quality issues persist, a filter change and
sanitisation may be required.
• Check that all pipes and fittings are connected properly.
• Check the external pipe-work is safely secured.
• Check the external mains cable is connected & safely secured (mains power off).
• Open the mains water isolation valve on the install rail (see page 10).
• Check for leaks, take remedial action if required.
• Close the mains water isolation valve on the install rail (see page 10).
• Follow the filter flush instructions, (see page 22).
Commissioning

20 Installation instructions & user manual
T210029 v2.01 Dec 2020 - ZIP HC03CTU15
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HC03CTU15 Operation
P1 P2
DRIP TRAY FULL
L1
L1
P1
P2
Drip tray full indicator - Illuminates when the drip tray is full.
Empty the drip tray to extinguish.
Chilled water - Press to dispense.
Ambient water - Press to dispense.
HC03CTU15TF Operation
TOUCH
FREE
DRIP TRAY
FULL
L1 L2 L3
S1 S2