
H0357900.D - EN - 2014-03 8
EN
Malfuncon Possible causes Soluons
The appliance is
working but the
water temperature
does not rise
• Insucient ltering me
• Usage period not compliant
• The heat pump is undersized
• The automac pool lling is blocked
in the open posion
• The heat insulated cover is not used
• The evaporator is dirty
• The appliance is incorrectly located
• There is a message on the screen
• Switch the ltering to manual 24h/24 for the
temperature rise
• Check that the outside temperature is compliant
with the operang range (see §1.3)
• Check the heat pump specicaons for the pool
• Check that automac lling is in working order
• Posion the heat insulated cover
• Clean the evaporator (see §4.1)
• The appliance must be installed outside.
• Check that there are no obstacles at less than 4
metres from the blower, and 0.50 metres behind
the heat pump (see §2)
• Check the meaning of the message §5.1
The heat pump is
tripping the circuit
breaker
• The circuit breaker is incorrectly or
wrongly sized
• The cable size is undersized
• The supply voltage is too low
• Check the circuit breaker (see § 2.4.3)
• Check the cable size (see §2.4.3)
• Contact your electricity supplier
5.3 FAQ
Is it possible
to improve the
temperature rise?
To improve
the eciency
of your heat
pump it is
recommended
to:
• Cover the pool using a cover (bubble cover, shuer, etc.) to avoid heat
losses.
• Take advantage of a period when outside temperatures are warm (on
average > 10°C), to guarantee easier temperature rises (this can take several
days, its duraon can vary depending on weather condions and the heat
pump sizing).
• The hoer the surrounding air, the more the heat pump will be eecve.
• Keep the evaporator clean.
Check that the
ltering me is
sucient
• During the temperature rise phase, water circulaon must be connuous
(24*7).
• To maintain the temperature throughout the season, switch to «automac»
circulaon at least 12h/day (the longer this period, the more the heat pump
will have a sucient operang range to warm).
Seng the set point to the maximum will not heat the water quicker.
Why doesn’t my
heat pump heat? • On start-up the appliance stays in «pause» for 30 seconds before starng: check that this
me has elapsed.
• When the set point temperature is reached, the heat pump stops heang: check that the
water temperature is less than the set point (see §3.3)
• When the water ow is nil or insucient, the heat pump stops: check that the water is
owing correctly through the heat pump and that the hydraulic ngs have been installed
correctly.
• When the outside temperature drops below 7°C, the heat pump stops: check the outside
temperature.
• The heat pump may have detected an operang fault: check for a code displayed on the
screen, if there is one refer to §5.1.
• If these points have been checked and the problem persists: contact your reseller.
My appliance is
draining water: Is
this normal?
• Your appliance drains water in the form of condensates. This water is the humidity from the
air that condenses when in contact with some of the cold components of the heat pump.
• Warning: your appliance can drain several litres of water per day.
Where should my
water treatment
system be located
relave to the
heang system?
• The water treatment system (chlorinator, salt water chlorinator, etc.) must be installed
preferably downstream from the heat pump (see locaon §2.3) and be compable with it
(contact the manufacturer)
6. Registering the product
Register your product on our website:
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America www.zodiacpoolsystems.com
Australia – Pacic www.zodiac.com.au