Zoom X5 User manual

ADSL Modem
U S E R ’ S M A N U A L
X5

NOTICE
NOTICENOTICE
NOTICE
This document contains proprietary information protected by copyright, and
this Manual and all the accompanying hardware, software, and
documentation are copyrighted. No part of this document may be
photocopied or reproduced by mechanical, electronic, or other means in
any form.
The manufacturer does not warrant that the hardware will work properly in
all environments and applications, and makes no warranty or representation,
either expressed or implied, with respect to the quality, performance,
merchantability, or fitness for a particular purpose of the software or
documentation. The manufacturer reserves the right to make changes to the
hardware, software, and documentation without obligation to notify any
person or organization of the revision or change.
All brand and product names are the trademarks of their respective owners.
© Copyright 2004
All rights reserved.

Contents
1 INSTALLATION ............................................................. 4
1.1 IMPORTANT! BEFORE YOU BEGIN.......................................... 4
1.2 PACKAGE CONTENTS.......................................................... 4
1.3 QUICK START INSTRUCTIONS............................................... 5
1.4 USING PHONE FILTERS......................................................14
1.5 IF YOU NEED HELP...........................................................15
2 ADVANCED SETUP OPTIONS....................................... 16
2.1 HOW TO USE THE ADVANCED OPTIONS .................................16
2.2 WAN SETTINGS..............................................................17
2.3 LAN SETTINGS................................................................22
2.4 NAT FIREWALL...............................................................23
2.5 VIRTUAL SERVER (PORT FORWARDING).................................24
2.6 DMZ............................................................................27
2.7 DNS ............................................................................30
2.8 ADSL CONFIGURATION.....................................................31
2.9 ROUTE TABLE .................................................................32
2.10 MISCELLANEOUS ............................................................34
3 SYSTEM ADMINISTRATION........................................ 36
3.1 MONITORING SYSTEM STATUS ............................................36
3.2 MONITORING ADSL STATUS ..............................................37
3.3 PERFORMING SYSTEM ADMINISTRATION TASKS........................39
3.4 RESETTING THE UNIT TO ITS DEFAULT SETTINGS.....................40
3.5 UPDATING THE UNIT’S FIRMWARE........................................41
4 REMOVING THE X5 MODEM........................................ 42
APPENDIX A DSL INTERNET SETTINGS TABLES................. 43
APPENDIX B FRONT AND BACK PANEL DESCRIPTIONS....... 45
APPENDIX C ONLINE GAMING AND THE X5....................... 46
APPENDIX D MACINTOSH AND LINUX USERS: CONFIGURING
TCP/IP SETTINGS.............................................................. 49
APPENDIX E TROUBLESHOOTING..................................... 54
APPENDIX F REGULATORY INFORMATION......................... 58

4 X5 ADSL Modem User’s Manual
1
Installation
1.1 Important! Before You Begin
Before installing your X5 ADSL modem, you must have DSL
service enabled on your telephone line. To do this, you need
to sign up with a DSL service provider.
1.2 Package Contents
In addition to these installation instructions, your package includes
the following items:
•X5 ADSL unit
•Power adapter and power cord
•Straight-through Ethernet cable
•USB cable
•RJ-11 phone cord
•RJ-11-to-wall-jack adapter (certain models only)
•CD with documentation and installation software
•Warranty and Customer Support information (on CD)
•Phone filter(s) (certain models only).
If anything is missing or damaged, contact Zoom’s Customer
Service or your retailer or distributor.

Chapter 1: Installation Instructions 5
You Will Also Need
•A Macintosh, Linux, or Windows 98/98SE/2000/Me/XP
computer equipped with a Network Interface Card (NIC) or a
Windows 98/98SE/2000/Me/XP computer equipped with a
USB port.
•A telephone wall jack to plug the X5 unit into. The associated
phone line must be DSL enabled.
1.3 Quick Start Instructions
Should I Use Ethernet or USB?
Depending on your operating system and preference, follow
the appropriate instructions below.
Windows users: You have the option of connecting the X5 to the
Ethernet port or USB port of your computer. If you have an
Ethernet port, we recommend that you use it. If you would prefer
to use the USB jack to connect to your PC, check to be sure that
the PC has a USB port available.
Macintosh and Linux users: You must use the Ethernet option.
To Connect using Ethernet
1
11
1Macintosh and Linux Users:
Skip to Step 2 below.
Windows 98/98SE, Me, 2000, and XP Users:
You MUST install the software BEFORE connecting the
hardware.
a
aa
aYour computer must be on. Insert the supplied CD into
your computer. The CD should start automatically and the
Main Menu should open. (If the CD does not start
automatically: From the desktop, go to Start, select Run
and then type D:\setup.exe, where Dis the letter of your
CD-ROM drive.)

6 X5 ADSL Modem User’s Manual
b
bb
bClick the ADSL Modem Installation Wizard button, and
then click the Ethernet option. The software installation
proceeds automatically.
c
cc
cWhen the process is complete, you will be prompted to click
Finish. Your computer will shut down so you can connect
the hardware.
2
22
2Connect the X5.
Your computer should be shut down.
a
aa
aPlug one end of the supplied phone cord into the unit’s
DSL jack and the other end into the ADSL wall jack.
b
bb
bPlug one end of the straight-through Ethernet (10BaseT)
cable into one of the modem’s LAN ports (1, 2, 3, or 4) and
plug the other end into your computer’s Ethernet port. (You
can also use the LAN ports to connect an access point,
switch, or hub.)
c
cc
cPlug the power adapter into a power strip or wall outlet and
then into the X5’s POWER jack.
d
dd
dTurn the unit on by pushing the ON/OFF switch in. The
PWR light on the unit’s front panel should turn on. If it
doesn’t, make sure that there is power at the power strip or
wall outlet where you plugged in your power adapter.

Chapter 1: Installation Instructions 7
3
33
3After a few seconds, the unit’s front panel LINK light should
start to blink. When the LINK light changes from blinking to
solid, turn your computer back on and proceed to Configuring
Internet Explorer on page 8.
To Connect Using USB
1
11
1You must install the USB software on your Windows
computer before connecting the hardware.
a
aa
aInsert the supplied CD into your computer. The CD
should start automatically and the Main Menu should
open. (If the CD does not start automatically, from the
desktop, go to Start, select Run and then type
D:\setup.exe, where Dis the letter of your CD-ROM
drive.)
b
bb
bClick the ADSL Modem Installation Wizard button
and, if prompted, the USB option. The software
installation proceeds automatically. When the process is
complete, the Main Menu minimizes. You can click on
the Zoom icon to return to the menu at any time.
2
22
2Connect the X5.
a
aa
aPlug the included power adapter into a power strip or
wall outlet and then into the X5’s POWER jack.
b
bb
bTurn the unit on by pushing the ON/OFF switch in.
The PWR light on the unit’s front panel should turn on.
If it doesn’t, make sure that there is power at the power
strip or wall outlet where you plugged in your power
adapter.

8 X5 ADSL Modem User’s Manual
c
cc
cPlug one end of the supplied phone cord into the unit’s
DSL jack and the other end into the ADSL wall jack.
d
dd
dPlug one end of the USB cable into the modem’s USB
jack and the other end into your computer’s USB port.
3
33
3After a few seconds, the unit’s front panel LINK light should
start to blink.
Note: You may see a Found New Hardware box indicating
the progression of the installation; typically no user action is
necessary. If you are using Windows XP, however, you may
be required to click Next.
4
44
4Depending on your operating system, you may see a
Hardware Installation disclaimer box or a Digital
Signature Not Found dialog box. You can safely ignore
these messages and click Yes or Continue Anyway.
Windows XP Users: If prompted to do so, click Finish.
When the modem’s startup sequence is complete, the LINK
light changes from blinking to solid. Continue below with
Configuring Internet Explorer.
Configuring Internet Explorer
Your browser needs to be set up for a network connection, not a
dial-up connection. The instructions below are for Internet
Explorer. If you are using a different browser, set it up now to use
a network connection.
Internet Explorer 5.x or later
Internet Explorer 5.x or laterInternet Explorer 5.x or later
Internet Explorer 5.x or later
1
11
1On the desktop, right-click the Internet Explorer icon, and
select Properties.
If you cannot access Internet Explorer:
Windows XP users: From the desktop, click Start | Control
Panel | Network and Internet Options and then click the
Internet Options icon.
Windows 98/Me/2000 users: From the desktop click Start |
Settings | Control Panel and then click the Internet
Options icon.

Chapter 1: Installation Instructions 9
2
22
2In the Internet Properties dialog box, click the Connections
tab.
3
33
3On the Connections tab, click Setup.
4
44
4In the Internet Connection Wizard dialog box, select “I
want to set up my Internet connection manually, or I
want to connect through a local area network (LAN)”, and
click Next.
5
55
5In the Setting up your Internet connection dialog box,
change the selection to “I connect through a local area
network (LAN)” and click Next.
6
66
6In the Local area network Internet configuration dialog
box, uncheck the box “Automatic discovery of proxy
server”. Then click Next.
7
77
7A dialog box asks if you want to set up an email account. Click
No and then Next.
8
88
8When the configuration process is done, you will see a
Completing the Internet Connection Wizard dialog box. Be
sure to uncheck the box that says “To connect to the
Internet immediately, select this box….”
Then click Finish. If Internet Explorer is open, close it.
9
99
9Macintosh and Linux users, go to the TCP/IP Settings
Appendix on page 49.
All other users, continue below.
Establishing Communication
1
11
1You should have a Zoom icon on your desktop that looks like
this:
2
22
2Double-click it to display the Network Password dialog box.
If you do not have an icon like the one shown above on your
desktop, open your Web browser, type http://10.0.0.2, and
press Enter (or Return) to display the Network Password
box.

10 X5 ADSL Modem User’s Manual
Tip: If the Network Password box doesn’t display, perform the
following in this order: Recheck all connections; restart the modem
and computer; perform a hard reset (see page 40).
3
33
3Type the following User Name and Password in lower-case letters:
User Name: admin
Password: zoomadsl (the “l” is a lower-case letter, not the
number “1”)
Note: This User Name and Network Password are different from
the ones that your service provider may have given you. They
provide an added level of security that protects your X5’s settings.
These can be changed later if you would prefer to choose them
yourself.
The Basic Setup page should display.
You need to fill in at least three of these boxes: VPI, VCI,
and Encapsulation. Your service provider may have given
you these settings, although most do not. If you have them, it
will make installation a little faster and easier, but don’t worry if
you don’t have them. We’ll tell you how to figure them out.