Zoom 1086 Series User manual

Zoom We3G Modem Quick Start
This Quick Start describes how to use the Zoom We3G Modem with any Windows 7, Vista, or XP (SP2 and
above) computer and with a Macintosh computer with OS X 10.4.9 or above.
Before You Begin
Before you can connect to the Internet with your new modem, you must:
1Sign up for a mobile broadband service plan.
2Slide the service provider’s SIM card into your modem.
3Charge and Power ON the We3G
4When using the We3G, connect to it either through a wired USB connection or through WiFi®-
compatible wireless networking (wireless n, g, or b).
Step 1: Sign Up for a Mobile Broadband Service Plan
Most countries have one or more GSM service providers who offer mobile broadband service. When you
sign up for service, you will get a SIM card to slide into your modem. As you travel, you may save money
and get better coverage by using different service providers for different countries or regions. Wherever you
are, just make sure that you slide in the SIM for the service provider you want to use. You should select a
GSM service provider who uses at least one of this modem’s GSM frequencies, ideally 850, 1900, or 2100
MHz for high-speed Internet.
If you would like to use AT&T service
To use AT&T, you need to get a SIM card and sign up for service, typically for a small one-time fee.
When you go into the store, make sure to bring the IMEI number of the modem with you. (To
find the IMEI number, press the white button in on the back of the modem and remove the cover.
Remove the battery. You will see a label with the IMEI number on it. Write down the IMEI number and
bring it with you.)
Although the modem has not been certified by AT&T, their position regarding this and other non-
certified devices is:
“Consistent with AT&T’s public statements, a customer can bring a non-AT&T certified device to one of
our retail stores or work with their account manager to get set up for service, provided the device has
FCC approval.” The We3G has FCC approval.
You can easily sign up for AT&T mobile broadband service for your Zoom We3G modem at AT&T or
at any retailer that offers AT&T service plans. AT&T typically calls their mobile broadband service plan
a Data Connect plan. You do NOT need to make a long-term commitment. You can simply arrange for
a monthly plan with no long-term commitment or even a prepaid plan.
If a salesperson says that you need to commit to a long-term plan, tell the salesperson that you know
this is not necessary. Explain that you are supplying your own USB modem, the kind that plugs into a
laptop computer, and say that you know that you can get a no-commitment service plan for that.
If you have a SIM card, you can sign up for an AT&T prepaid Data Connect plan and get details about
the plan at this Web site: https://buyasession.att.com/sbd/unauth/InitiateSBD.action
You can also sign up for a monthly or long-term plan.
If you are signing up as an individual, you typically show your ID and arrange payment by way of a
credit card or monthly billing. Even if you're visiting the US from a foreign country, you can sign up as
an individual. If you are signing up as a company on the other hand, you will probably be asked to
provide your company address and taxpayer ID. When you sign up, check your Service Summary to
make sure that you get the plan you want. Check the cost and term of service, and make sure that
they are correct.
Step 2: Slide the Service Provider's SIM Card into Your We3G
To slide the SIM card into the We3G, please follow these steps:
1Press the white button in on the back of the modem to open the back cover.
2Remove the battery. The micro-SD memory and SIM card slots are now exposed.
3Insert the SIM card, orienting the card as shown by the diagram in the unit.
MicroSDcard
4Insert the MicroSD Card if you want the We3G to provide portable memory. You do not need a
MicroSD Card to use the We3G as a mobile broadband Hotspot.
5Insert the battery.
6Close the cover.
Step 3: Charge and Power ON the We3G
When the We3G is first powered ON, the Power LED indicates the current battery power (see Status
Information on the back of this Quick Start for LED status indicator descriptions) and after several seconds
goes into Full Power Working Mode (all LED indicators light up). In approximately 30 seconds, the
We3G automatically switches into Low Power Working Mode (the Power LED is blue and blinking) to
save battery; however the We3G is still functioning in this mode and transmits data. In order to perform
certain functions such as powering OFF the We3G, setting WPS security using the WPS button, performing
a hard reset, and turning OFF or ON the Wireless option, the We3G needs to be in Full Power Working
Mode. (Press and hold the Power/Connect button for 2 seconds to switch to Full Power Working Mode
from Low Power Working Mode.)
2Once the We3G is in Full Power Working Mode (all LED indicators light up), connect one end of the
USB cable into the We3G and the other end into your computer. The Drivers screen pops up.
3Double-click the Start We3G icon.
4Click Continue. Then click Install.
5Type the user password for your Mac.
Power ON the We3G
To power ON the We3G, press and hold the Power/Connect button for 4 seconds. 6Click Continue Installation.
7Power OFF the We3G and then click Restart.
Power OFF the We3G
To power OFF the We3G if it is in: 8Once the computer restarts and you see the computer desktop, power ON the We3G.
Full Power Working Mode: Press and hold the Power/Connect button for 3 seconds. 9If you see a dialog box, double-click the Start We3G icon. Close the window.
Low Power Working Mode: Press and hold the Power/Connect button for 2 seconds to switch
to Full Power Working Mode and then press and hold the Power/Connect button for 3 seconds
to power OFF the We3G. 10 Open up your browser and go to a website.
11 Continue with the section Once you have established the USB connection.
Note: It is recommended that you turn off the We3G when it is not in use to preserve the battery.
Once you have established the USB connection
Reset WiFi®/ WPS Power / Connect If you can browse the Internet, you should continue with Step 5: Logging into the Configuration Manager
to setup security for the We3G. Some broadband service plans have limited bandwidth and may charge for
overuse; so please consider protecting your network from overuse from unauthorized users by setting up a
secure network.
How to Charge the We3G If you are unable to access the Internet (the Signal LED is red or OFF), you may need to set up the We3G
to recognize your SIM card. Go to Step 5: Logging into the Configuration Manager. Here you will set up
the We3G to work with your provider.
When the We3G is charged, its Power LED goes from a steady green to blue and blinking (Low Power
Working Mode) when you power it ON. If the We3G’s battery power is low (the Power LED is a steady
yellow or red or the Power LED is not lit at all), it must be charged before using. You charge the We3G by
using its power cube or by connecting the We3G to a computer using its USB cable.
WiFi®-compatible wireless networking
You must first establish a WiFi®-compatible connection with the We3G. Follow the instructions below if you
are using Windows. If you are using a non-Windows device or your Windows adapter uses its own software,
please refer to that device’s documentation.
Step 4: Select either the USB or wireless networking option
When you use the We3G, you can use a USB cable to connect the We3G to your computer or you can use
wireless-G to connect to up to 5 WiFi
®-compatible devices. You can also connect the We3G to your
computer via USB and up to 5 WiFi Connecting a Windows computer with Built-in Wireless Capabilities
®-compatible devices wirelessly. Either way, connection to the Internet
is through the We3G’s built-in mobile broadband modem. Below are general instructions for a Windows computer. The exact steps may vary depending on your
operating system.
USB is a good choice if you don’t have wireless networking enabled on your device, don’t want to use
wireless networking, or if you want to access a MicroSD card you’ve plugged into the We3G. If you are
connecting via USB, you should turn off the We3G’s wireless capability to save battery life if the
Wireless/WPS LED is blue and flashing, indicating it is ON.
1From the taskbar, click on the wireless symbol.
2In the wireless network options box, highlight ZoomWe3G_xxx where xxx is the last 3 digits of the
MAC address which can be found below the battery of the unit or on the label. Click Connect.
3Open up your browser and go to a website.
(To turn OFF Wireless networking if the We3G is in:
Full Power Working Mode (all LED indicators light up): Short press the WiFi®/WPS
button for 1 second. 4Continue with the section Once you have established the wireless network connection.
Low Power Working Mode (the Power LED is blue and blinking): Press and hold the
Power/Connect button for 2 seconds to switch to Full Power Working Mode and then
short press the WiFi
To disconnect from the current network
Right-click the wireless network icon in the notification area of the Windows taskbar.
®/WPS button for 1 second.) Right-click ZoomWe3G_xxx where xxx is the last 3 digits of the MAC address which can be found below
the battery of the unit or on the label. Select Disconnect.
When you connect your device via USB for the first time, the USB driver will be installed automatically. For
more information about connecting via USB, please go to the USB section below.
Connecting wirelessly on Mac OS X 10.4.9 or higher
There are several advantages to connecting via wireless networking, including truly wireless operation and
the ability to have up to 5 WiFi 1Click on the “Airport” icon on your menu bar.
®-compatible computers, phones, and/or other devices networked together
and sharing your mobile broadband connection. You will 2From the Mac wireless connection list, highlight ZoomWe3G_xxx where xxx is the last 3 digits of the
MAC address which can be found below the battery of the unit or on the label.
not need to install any drivers if you connect to the
We3G using wireless networking. For more information about connecting to the We3G using wireless
networking, please go to the WiFi®-compatible wireless networking section below. Note: If a window pops up requesting a password, enter the security password and click OK.
3Open up your browser and go to a website.
USB 4Continue with the section Once you have established the wireless network connection.
Connecting via USB for Windows users
Note:When you connect your device via USB for the first time, the driver will be installed automatically. Once you have established the wireless network connection
1Power ON the We3G by pressing and holding the Power / Connect button for 4 seconds if the We3G
is not already powered ON. If you can browse the Internet, you should continue with Step 5: Logging into the Configuration Manager
to setup security for the We3G. Some broadband service plans have limited bandwidth and may charge for
overuse; so please consider protecting your network from overuse from unauthorized users by setting up a
secure network.
2Once the We3G is in Full Power Working Mode (all LED indicators light up), connect one end of the
USB cable into the We3G and the other end into your computer.
If you are unable to access the Internet, you may need to set up the We3G to recognize your SIM card. Go
to Logging into the Configuration Manager. Here you will login to the configuration manager and set up
the We3G to work with your provider (the Signal LED should be red or OFF).
Step 5: Logging into the Configuration Manager
3Follow the prompts to automatically install the driver. Before you click Finish to reboot your computer,
power OFF the We3G, then click Finish. Once the computer restarts and you see the computer
desktop, power ON the We3G.
From the Configuration Manager you will be able to set up your provider, set up wireless security, and
access the We3G advanced settings. To log in:
1Open your browser and then input the address: http://192.168.1.1
4If you see an autoplay dialog box, click Run autorun.exe. Click Yes. 2In the Admin Login textbox, type the default password: admin
5Open up your browser and go to a website. 3Click OK or press Enter.
6Go to the section Once you have established the USB connection.
If you are able to browse the Internet, go to Admin Setup.
Connecting via USB on Mac OS X 10.4.9 and higher If you are unable to browse the Internet, you may need to set up the We3G to recognize your SIM card. Go
to Setting up your Provider.
1Power ON the We3G by pressing and holding the Power / Connect button for 4 seconds if the We3G
is not already powered ON.

Status Information To turn OFF Wireless networking if the We3G is in:
Setting up your Provider
Depending on your provider you may be unable to access the Internet until you set up the We3G to
recognize your SIM card. To set up your provider:
1In the Configuration Manager, click on the Advanced Settings icon.
2Click on Internet ÆConnection settings.
3Select your provider from the APN Profile List and click Set Default then Save in the next two
windows.
If your provider is not listed, then select New. Create a Profile name and then enter the settings
provided by your broadband service provider and click in the Set Default box. Click Save in the next
two windows.
Try connecting to a webpage. If you can connect successfully, continue with Admin Setup.
If you cannot connect, verify that you entered the information correctly in the previous section and then
continue with Admin Setup.
Admin Setup
You should use this page to change the default password to prevent unauthorized users, or to set up
wireless security.
To configure these settings, click on the Admin Setup icon from the Configuration Manager and then follow
the steps below:
1Create an administrator password: This password is used to log in to the home page, where
you can view and customize your device settings.
2Name your WiFi®-compatible wireless network (SSID): This name is visible to other WiFi®-
compatible devices and is used to identify your wireless network.
3Setup wireless security:Select a security type and create a password for it. (For information
about the different security types, please refer to the User Manual by clicking on the User Guide
icon from any page in the user interface.)
4WPS: If all of your devices support WPS (WiFi®Protected Setup) security, it is recommended that
you use this option. Enable WPS on this page. Continue with the section Setting up WPS
security.
Click Submit.
•Setting up WPS security (Software option)
If you prefer to set WPS security through the Configuration Manager instead of using the WPS
button on the We3G, from the Advanced Settings tab in the Configuration Manager, go to
Wireless LANÆWPS. If you select the PIN option, input the client’s PIN in the Client PIN
textbox. If you select the PBC option, press the WPS button on each wireless device within 120
seconds of pressing the Wi-Fi / WPS button on your device or clicking Save,to establish the
WPS connection.
•Setting up WPS security (WPS button option)
Please refer to the User Manual by clicking on the User Guide icon from any page in the user
interface.
Congratulations! You are done with the setup. The We3G is ready to use!
If you want to use one of the We3G’s advanced features such as Mac or IP filtering, please refer to the User
Manual for instructions. The We3G offers wireless security options including WPS and WPA/WPA2 Mixed.
For complete instructions on how to setup wireless security, please see the User Manual by clicking on the
User Guide icon from any page in the user interface.
Features
Sleep Mode
If you select Auto in “Power-Saving mode setting” (Advanced Settings ÆSystem ÆBasic settings)
when there is no data transmission (Internet, wireless, LAN) Sleep Mode will go on automatically after 5
minutes of inactivity. To exit Sleep Mode, press any button or use the web interface. When the device is
in Sleep Mode, the 3G modem and wireless radios are off, and the Power button is yellow and flashing.
This works only when the battery is working.
Restart
The device will restart and go back to the home page automatically after some settings modifications
such as after Admin Setup. Then all you need to do is re-login with your Admin Login password.
Turning Wireless Networking OFF
If you are using a USB connection, we recommend that you turn wireless networking OFF. This will save
your battery and prevent other people from accessing your connection. The Wireless Networking LED
should be OFF. To turn OFF Wireless networking if the We3G is in:
Full Power Working Mode: Short press the WiFi®/WPS button for 1 second.
Low Power Working Mode: Press and hold the Power/Connect button for 2 seconds to switch to
Full Power Working Mode and then short press the WiFi®/WPS
button for 1 second.
The device has four LED status indicators on the front panel of the device which indicate the information
described in the table that follows.
Note: Once the We3G is working (and in Low Power Working Mode), all LEDs are unlit except the Power
LED which is blue and flashing.
Indicator Status Description
Steady Red SIM Card error, PIN verification failed or no signal
Steady Yellow Weak signal
Steady Green Good signal
Steady Blue Roaming and good signal
Blue and flashing
slowly Roaming but poor signal
Signal
Unlit Power off, Low Power Working Mode or sleep mode
Steady Red No network
Green and flashing
fast Dialing
Green and flashing
slowly Registering to 2G network
Steady Green Connected to 2G network
Blue and flashing
slowly Registering to 3G network
Steady Blue Connected to 3G network
Yellow and flashing
fast Dial failed
Network
Unlit Power off, Low Power Working Mode or sleep mode
Steady Green Normal battery power
Steady Yellow Low battery power
Steady Red Very low battery power and will power off automatically
Green and flashing
slowly Charging
Blue and flashing Low Power Working Mode
Yellow and flashing Sleep mode
Power / Connect
Unlit Power off
Blue and flashing
slowly Wireless Networking on and transmitting data
Green and flashing
fast Creating WPS connection
Steady Green for 5
Seconds WPS connection created
Steady Red for 5
Seconds WPS connection failed
Wireless / WPS
(( w ))
Unlit Power off, Low Power Working Mode or sleep mode
Buttons
Reset WiFi®/ WPS Power / Connect
Power/Connect Button
ON: To power ON the We3G, press and hold the Power/Connect button for 4 seconds. The Power LED
indicates the current battery power (see Status Information for LED status indicator descriptions) and after
several seconds goes into Full Power Working Mode (all LED indicators light up). It will be in Full Power
Working Mode for 30 seconds and then automatically switch to Low Power Working Mode.
OFF: To power OFF the We3G if it is in:
Full Power Working Mode: Press and hold the Power/Connect button for 3 seconds.
Low Power Working Mode: Press and hold the Power/Connect button for 2 seconds to switch
to Full Power Working Mode and then press and hold the Power/Connect button for 3 seconds
to power OFF the We3G.
WiFi®/WPS Button
Wireless
To turn ON Wireless networking if the We3G is in:
Full Power Working Mode: Wireless is automatically ON when you power ON the We3G. If you
have turned OFF wireless and want to turn it ON again, short press the WiFi®/WPS button for 1
second. The Wireless LED will be blue and blinking.
Low Power Working Mode: Press and hold the Power/Connect button for 2 seconds to switch
to Full Power Working Mode and then short press the WiFi®/WPS button for 1 second. The
Wireless LED will be blue and blinking.
Full Power Working Mode: Short press the WiFi®/WPS button for 1 second.
Low Power Working Mode: Press and hold the Power/Connect button for 2 seconds to switch
to Full Power Working Mode and then short press the WiFi®/WPS button for 1 second.
WPS
For information on how to enable WPS, see Admin Setup.
Reset Button
Reset: To reset the We3G to factory default settings if it is in:
Full Power Working Mode: Use a paper clip to press and hold the Reset button for 6 seconds.
Wait for 30 seconds for the We3G to automatically turn ON again.
Low Power Working Mode: Press and hold the Power/Connect button for 2 seconds to switch
to Full Power Working Mode and then use a paper clip to press and hold the Reset button for 6
seconds. Wait for 30 seconds for the We3G to automatically turn ON again.
Reboot: To reboot the We3G if it is in:
Full Power Working Mode: Use a paper clip to short press the Reset button (for 1 second).
Low Power Working Mode: Press and hold the Power/Connect button for 2 seconds to switch
to Full Power Working Mode and then use a paper clip to short press the Reset button (for 1
second). Wait for 30 seconds for the We3G to automatically turn ON again.
If You Need Help
We can support you best if you register your product at www.zoomtel.com/register
www.zoomtel.com/techsupportWe have many ways to assist you, and you can see them at
Tech Support Numbers: US: [phone]
UK (London): [phone] UK (Manchester): [phone]
FCC Regulations
•This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
•This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiated radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the
equipment.
•The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
•RF Exposure Information (SAR)
This device meets the government’s requirements for exposure to radio waves.
This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the U.S. Government.
The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the
FCC is 1.6W/kg. *Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified
power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while
operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the poser
required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.
The highest SAR value for the device as reported to the FCC when tested for worn on the body, as described in this user guide, is 1.18 W/kg for PCS
Body SAR and 0.066 W/kg for WLAN Body SAR.
While there may be differences between the SAR levels of various devices and at various positions, they all meet the government requirement.
The FCC has granted an Equipment Authorization for this device with all reported SAR levels evaluated as in compliance with the FCC RF exposure
guidelines. SAR information on this device is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after
searching on FCC ID: BDN3GM1086
For body worn operation, this device has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and
the positions the handset a minimum of 1 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
This USB dongle transmitter is approved for use in typical laptop computers. To comply with FCC RF exposure requirements, this USB dongle should not
be used in other devices or certain laptop and tablet computer configurations where the USB connectors on the host computer are unable to provide or
ensure the necessary operating configurations intended for the device and its users or bystanders to satisfy RF exposure compliance requirements.
Declaration of Conformity / Declaración de conformidad
Zoom Telephonics, Inc.
207 South Street
Boston, MA 02111 USA / 617-423-1072
www.zoomtel.com
Manufacturer/Fabricante
We3G Modem/Router
Brand/Marca Model 4520, Series 1086
Type/Tipo
The manufacturer declares under sole responsibility that this equipment is compliant to Directive 1999/5/EC (R&TTE) via the following. This product is CE
marked.
El fabricante declara bajo su exclusiva responsabilidad que este equipo satisface la Directiva 1999/5/EC (R&TTE) por medio de lo siguiente. Este producto
tiene marca CE.
EN 301 511 V9.0.2
EN 301 908-1/ -2 V3.2.1
EN 300328 V1.7.1
ETSI EN 301 489-1 V1.6.1/ -7 V1.3.1/-17 V1.3.2/ -24 V1.4.1
EN 60950-1:2006+A11:2009
EN 62311:2008/ IEC62209-2: 2010
Paul Prohodski
4 November, 2010
1086/TF, Boston, MA, USA
Director, Hardware Engineering/Director, Ingeniería de apoyo
3080-A 27653 ©2010