Zoom 10BaseT User manual

USER’S MANUAL
CableModem
Zoom
10BaseT (Ethernet)

NOTICE
This document contains proprietary information protected by copyright, and
this User’s Manual and all the accompanying hardware, software, and
documentation are copyrighted. All rights are reserved. No part of this
document may be photocopied or reproduced by mechanical, electronic, or
other means in any form.
The manufacturer does not warrant that the hardware will work properly in
all environments and applications, and makes no warranty and
representation, either implied or expressed, with respect to the quality,
performance, merchantability, or fitness for a particular purpose of the
software or documentation. The manufacturer reserves the right to make
changes to the hardware and User’s Manual content without obligation to
notify any person or organization of the revision or change.
All brand and product names are the trademarks of their respective owners.
© Copyright 2001. All rights reserved.

Contents
GETTING STARTED ............................................................... 1
CABLE MODEM SERVICE ........................................................... 1
SYSTEM REQUIREMENTS........................................................... 2
WHAT YOU WILL NEED FOR INSTALLATION................................... 2
INSTALLING YOUR CABLE MODEM........................................... 5
REQUESTING CABLE MODEM SERVICE .......................................... 5
CONFIGURING YOUR COMPUTER’S NETWORK SETTINGS ................... 8
MAKING THE CONNECTIONS .....................................................21
CONFIGURING YOUR BROWSER ............................................ 25
INTERNET EXPLORER 4.0.........................................................25
INTERNET EXPLORER 5.X.........................................................26
NETSCAPE NAVIGATOR............................................................27
AOL...................................................................................27
USING YOUR CABLE MODEM ................................................ 29
CONNECTING TO THE INTERNET ................................................29
ENDING AN INTERNET SESSION .................................................29
UNPLUGGING THE MODEM .......................................................29
FRONT PANEL INFORMATION ............................................... 31
TROUBLESHOOTING ............................................................ 32
REGULATORY INFORMATION ................................................ 35
REFERENCE INFORMATION................................................... 36

Getting Started 1
Getting Started
Your Zoom®10BaseT (Ethernet) Cable Modem is designed to
connect your personal computer to the Internet through the
same cable that you use for television reception.
A cable modem provides several advantages over traditional dial-
up analog modems:
•Transmission speeds are much faster. Because of the increased
speed of a cable modem, you can enjoy faster, more
productive Internet sessions.
•A cable modem frees up your phone line, so you don’t miss
phone calls or have to obtain a dedicated telephone line for
Internet access.
•The cable connection can be “always-on,” so Internet access is
fast and easy.
Cable Modem Service
Your local television cable company provides cable modem service,
also known as cable data service or broadband Internet. The cable
that supplies television service to your home or office is connected
to the modem in the same way that it is connected to your
television set or cable box. You can then get the benefit of high-
speed access to the Internet through the local cable company’s
service. The cable connection to the Internet does not interfere
with your regular cable television signals because the modem
service is provided on different channels than television
programming.

2 Zoom 10BaseT Cable Modem User’s Manual
System Requirements
•Windows®95/98/Me, Windows NT®, Windows 2000, or
Mac®OS 7.53 or later.
•A 10BaseT (Ethernet) port on your computer. If you do not
have one, you will need to install a Network Interface Card
(NIC). Some cable companies will provide the card and install
it for you.
What You Will Need For Installation
In addition to this manual, check to see that your package includes
the following. If you are missing any item, contact your vendor.
•Zoom Cable Modem
•6-foot 10BaseT (Ethernet) cable
•Power adapter
Some models may also include a mounting stand.

Getting Started 3
In addition to the items packaged with your modem, you will need
the following items to complete your installation.
•Cable modem service provided by your cable company. The
service must be DOCSIS (Data Over Cable Service Interface
Specification) compatible.
•A power outlet.
•A cable TV outlet.
•The proper length of 75-ohm coaxial cable to reach between
your cable modem and the cable outlet
Note: Because there is great variety in the way cable is installed,
Zoom does not provide a coaxial cable to connect to your
cable system. If your cable service company does not
provide one, you should purchase a coaxial cable with an
RG-59 or RG-61U rating (75 ohm) and industry-standard
F connectors. For best performance, do not use “push-
on” F connectors; use only “screw-on” F connectors.

4 Zoom 10BaseT Cable Modem User’s Manual

Installing Your Cable Modem 5
1
Installing Your Cable Modem
Note: If your cable company provides you with an installation
procedure, follow it instead of the procedure described in
this chapter.
This chapter illustrates a typical cable installation in your home
or office and describes how to connect the Zoom Cable
Modem to your computer.
Installation consists of a few simple steps:
1. Requesting cable modem service from your cable
company.
2. Configuring your computer’s network settings.
3. Making the connections.
Requesting Cable Modem Service
Before you install the Zoom Cable Modem, contact your cable
company to arrange for cable modem service and to establish a
cable modem account.
A cable company representative may take care of the entire
installation for you, or you may get an installation CD from the
company and complete the procedure yourself. If you are doing it
yourself, you will need to provide the following information to the
cable company before you make the connections:
1. The Cable Modem MAC (Media Access Control) Address,
printed on the label on the underside of the modem case.
2. The Ethernet Adapter MAC Address.
To locate this address:

6 Zoom 10BaseT Cable Modem User’s Manual
Windows 95/98/Me operating systems
1From the Windows desktop, click Start | Run.
2In the Run dialog box, type winipcfg and click OK.
3In the IP Configuration dialog box, select your
NIC/Ethernet adapter and write down its 12-
character Adapter Address in the Reference
Information section at the back of this manual.