Zte ZXHN H168NW User manual

User Manual
ZXHN H168NW

ZXHN H168NW
User Manual
Document Version: 20130327-R1.2
Copyright © 2013 ZTE Corporation
All rights reserved.
No part of this documentation may be excerpted,
reproduced, translated, annotated or duplicated, in any form
or by any means without the prior written permission of ZTE
Corporation.
ZTE CORPORATION reserves the right to modify this
manual for product upgrade or other causes without
notifying users in advance.

i
Limited warranty
ZTE warrants that, for one year from the date of delivery by ZTE
to purchaser's designated carrier, the Equipment will remain free
from defects in design, material and workmanship under normal
use and service and will conform in all material respects to the
applicable specifications set forth in purchase order or
agreement; ZTE does not warrant that operation of the
Equipment will be error-free or uninterrupted.
In accordance with ZTE's standard, warranty terms, ZTE shall, at
its option, repair or replace any defective or nonconforming item,
provided that (a) purchaser/End User gives ZTE written notice of
the defect or nonconformity within the warranty period specified
above promptly after Reseller is notified by the End User of the
same; and (b) End User returns the defective item at its expense
to ZTE’s nominated Customer Service Department in
accordance with ZTE’s standard parts exchange procedures.
This warranty does not apply to defects or errors in the
Equipment caused by:(a) reasonable abrasion of equipments;
(b)End User’s failure to follow ZTE’s installation, operation or
maintenance instructions or procedures; (c) End User’s
mishandling, misuse, negligence, or improper installation,
deinstallation, storage, servicing or operation of the Equipment;
(d) modifications or repairs not made by ZTE or a ZTE-certified
individual;(e) power failures, surges, fire, flood, accident, actions
of third parties or other events outside ZTE’s reasonable control.
(f) usage of products of third Parties, or usage conjunction with

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third parties provided that such defects is due to the
conjunction;(g) any other cause beyond the range of normal
usage for equipments. End User shall assure that Equipment is
installed and maintained by ZTE or ZTE-certified individuals in
accordance with ZTE’s certification procedures; provided that if
End User causes or permits services to be provided by
individuals who are not ZTE-certified, the Warranty shall be void
as to all Equipment serviced in breach of this sentence. End
User shall have no right to reject, return, or receive a refund for
any Equipment from ZTE. Any item repaired or replaced by ZTE
shall continue to be warranted for the longer of the remainder of
the original warranty period or 90 days from the date the repaired
or replaced part is delivered to the carrier.
THIS WARRANTY (1) IS END USER'S SOLE REMEDY AND
ZTE’S SOLE LIABILITY FOR DEFECTIVE OR
NONCONFORMING ITEMS , AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESSED, IMPLIED OR STATUTORY,
INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, UNLESS OTHERWISE REQUIRED
UNDER THE MANDATORY PROVISIONS OF THE CHINESE
LAW, AND (2) IS BETWEEN ZTE AND END USER (AS THE
ORIGINAL PURCHASER FOR END USE) AND MAY NOT BE
TRANSFERRED OR ASSIGNED, BY OPERATION OF LAW OR
OTHERWISE, WITHOUT ZTE’S PRIOR WRITTEN CONSENT.
Limitation of Liability

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ZTE SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS OR
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM OR ARISING OUT OF OR IN
CONNECTION WITH USING OF THIS PRODUCT, WHETHER
OR NOT ZTE HAD BEEN ADVISED, KNEW OR SHOULD HAVE
KNOWN OF THE POSSIBILITY OF SUCH DAMAGES,
INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, COST
OF CAPITAL, COST OF SUBSTITUTE FACILITIES OR
EQUIPMENT, ANY DOWNTIME COSTS OR CLAIMS OF END
USERS. THE LIABILITY OF EACH PARTY UNDER
THIS AGREEMENT, WHETHER ARISING OUT OF BREACH OF
CONTRACT (INCLUDING BUT NOT LIMITED TO BREACH OF
WARRANTY) OR TORT (INCLUDING BUT NOT LIMITED TO
NEGLIGENCE AND STRICT LIABILITY) OR UNDER AN
INDEMNIFICATION PROVISION SHALL IN NO EVENT
EXCEED THE AGGREGATE AMOUNT BENIFITED BY ZTE IN
THE PRODUCTS FROM WHICH SUCH LOSS OR DAMAGE
DIRECTLYAROSE.
Confidentiality
End User agrees that End User will receive confidential or
proprietary information (“Confidential Information”) in connection
with the purchase and deployment of ZTE Equipment. End User
will not disclose ZTE’s Confidential Information, will use it only for
purposes for which it was disclosed, and must treat it with the
same degree of care as it does its own similar information, but
with no less than reasonable care. End User agrees that the

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terms herein, the Equipment and all ZTE documentation is ZTE
Confidential Information.

Contents
Chapter 1 Safety Instructions...........................................................1
1.1 Safety Checklist .................................................................. 1
1.2 Safety Instructions............................................................... 1
Chapter 2 Overview..........................................................................3
2.1 Features ............................................................................. 3
2.2 Product Specifications ......................................................... 3
2.3 Packing List ........................................................................ 4
2.4 System Requirements ......................................................... 4
Chapter 3 Installation Preparations.................................................6
3.1 Hardware Description .......................................................... 6
3.2 Hardware Connections ...................................................... 11
Appendix A FAQs........................................................................... 14

1
Chapter 1 Safety Instructions
1.1 Safety Checklist
Check the following items before installing the ZXHN H168NW
VDSL2 equipment.
1. Electrical Safety
 Do not place inflammable, conductive or /wet objects around
the equipment. Cables should be in good condition. All
electrical appliances should be placed stably.
2. Equipment Placement
 Devices should be placed in a well-ventilated environment.
 Devices should be placed on a stable and flat surface.
 Do not expose the equipment to direct sunlight; do not place
the equipment on a computer.
 Keep the equipment away from heat and water.
 Make sure power supply is available. The input voltage
fluctuation range must be smaller than 10%. The power plug
must not share the same socket with that of any hair drier,
iron or refrigerator.
1.2 Safety Instructions
 Read the User Manual carefully before operating the
equipment.
 Attention is required for all the safety cautions in this manual
and the ZXHN H168NW V1.0 Maintenance Management
Manual.
 Do not use any accessory that does not belong to the
equipment without prior permission of the manufacturer
because it may lead to equipment damage or even fire.
 Use the power adapter in the equipment package.
 Do not connect phones to the VDSL2 line directly but
connect them to the splitter.
 Do not place any objects on the equipment.
 Install the equipment in a dry, well-ventilated, rainproof, and
clean place.

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Unplug the power cables during thunderstorms to protect
the equipment from lightning strikes.
Clean the equipment by using a soft and dry cloth. Power off
the equipment before cleaning it.
Power off the idle equipment.
Keep the ventilation hole clean and prevent any objects from
dropping into the equipment through the hole; otherwise, a
short circuit may occur, which leads to equipment failure or
fire.
Do not spray liquid on the surface of the equipment.
Do not open the chassis by yourself, especially when the
equipment is power on.
Make sure the power is off before plugging/unplugging the
switch.
Be careful when unplugging the switch as the transformer
may be very hot.
Keep the equipment and all its parts/accessories out of
children’s reach.
RF exposure information: The Maximum Permissible
Exposure (MPE) level has been calculated based on a
distance of d = 20 cm between the device and the human
body. To fulfill the RF exposure requirement, a separation
distance of 20 cm between the device and human must be
maintained.
Note:
Please read the above safety instructions carefully before
operating the equipment. Users should assume responsibilities
for any accidents occurred due to misconducts against the above
instructions.

3
Chapter 2 Overview
The ZXHN H168NW is a VDSL2 and GE access device that
supports multiple line transmission modes. At the user end, it
provides four 10/100/1000Base-T Ethernet interfaces, one USB
2.0 Host port, and the wireless high 400mW power. With the
high-power VDSL2 and GE access functions, the ZXHN
H168NW can provide the broadband Internet service or
enterprise network access service for users.
2.1 Features
As a VDSL2 Modem with the routing function, the ZXHN
H168NW Modem has the following features:
Supports VDSL2 with GE uplink.
Supports G.992.1 (G.DMT), G.992.3 (ADSL2), G.992.5
(ADSL2+).
Supports G.993.2 (VDSL2), up to 17a profile.
Supports 802.11b, 802.11g, 802.11n.
Supports 802.11n Wi-Fi up to 300 Mbps.
Supports high power Wi-Fi with 400mW EIRP.
Supports 4 GE ports.
Supports USB 2.0 for shared storage or 3G Dongle.
Supports Web-based configuration and monitoring.
Supports bridging/routing mode.
Supports NAT.
Supports DHCP Client/DHCP Server.
Supports Built-in DLNADigital Media Server (DMS).
Supports Robust remote management - TR069
Supports IPv4/IPv6 dual stacks
2.2 Product Specifications
Environmental requirements
Environment temperature: 0°C - 40°C (32°F-104°F)

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Humidity: 5% - 95% (non-condensing)
Power adapter specifications
Input: 100 –240 VAC, 50/60 Hz
Output: 12 V DC, 2 A
Certification
FCC, UL,Wi-Fi
This product is designed to provide 24-hour continuous
triple-play services.
2.3 Packing List
ZXHN H168NW 1
Splitter 1
Power adapter 1
RJ-11 telephone cable 2
RJ-45 Ethernet cable 1
User Manual (Including Quality Warranty Card and
Certificate of Quality) 1
CD (Optional) 1
Note: Information provided above is for reference only; actual
external view of the product may vary.
Note:
The power adapter used for the ZXHN H168NW must match.
2.4 System Requirements
Please check the following items before installing the ZXHN
H168NW.
1. VDSL2 Service Subscription

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If you have subscribed to the VDSL2 service, your VDSL2
operator will provide you at least one valid IP address through
static allocation or dialup dynamic allocation.
2. Computer Configuration
Please make sure that the system is equipped with a 10M/100M
Ethernet adapter and supports the TCP/IP protocol.
It is recommended to use a computer with the below
configurations: Pentium III or a later version, a minimum of 64M
memory, a minimum of 10G hard disk, a graphic accelerating
adapter with above 2M display memory, an audio adapter, and a
sound box.
3. Operating System
The operating system can be one of the following: Windows
98SE, Windows Me, Windows 2000, Windows XP, Windows
Vista, Windows 7, or Windows 8. The Internet Explorer 6.0 or a
later version can be used to configure the device.

6
Chapter 3 Installation Preparations
3.1 Hardware Description
Front Panel
Figure 3.1-1 Front Panel of the ZXHN H168NW
Table 3.1-1 Descriptions of the LEDs on the Front Panel
Identification Color Status Description
Power
Green
/Red
Off Power off.
Red On POST: Power on and
self-testing
Red
Flash Firmware upgrading.
Green
On The power is on and the self-test is complete.
DSL
Green
Off No signal is detected.
Slow
Flash DSL line handshaking is in progress.
Flash DSL line training is in
progress.
On The Modem is activated.
GE WAN Green Off Ethernet link is off or the
link is disconnected.
On The Ethernet port is in
communication status.

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Identification Color Status Description
Internet
Green
/Red
Off
The system is in Bridge
mode or the WAN
(DSL/GE) has not been
connected.
Green
Flash
The data packets are
passing through the
router interface on the
WAN side.
Green
On
The system is in the
Route mode and the
WAN has been
connected. The Modem
IP data packets can be
transmitted normally.
Red On
Data packets cannot be
sent or received through
the route interface. (No
DHCP response, no
PPPoE response,
PPPoE authentication
failure, or no IP address
from IPCP.
LAN1~
LAN4
Green
On The LAN interface is connected but no data is
transmitted.
Flash A data packet is passing through the LAN
Interface.
Off
The device is not
powered on or the LAN
interface is not
connected.

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Identification Color Status Description
WLAN Green
On The wireless port is
enabled.
Flash
Data is being
transmitted. The flashing
frequency indicates the
WLAN traffic speed.
Off The equipment is powered off or the
wireless port is disabled.
WPS Green
Off The WPS function is off.
Flash The WPS function is in
negotiation status.
On
A terminal is being
connected to the
gateway through the
WPS and the connection
does not exceed 2
minutes.
USB Green
On A USB (such as a hard
disk) is plugged in.
Flash Data are being
transmitted.
Off The equipment is power off or no USB is plugged
in.

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Rear Panel
Figure 3.1-2 Rear Panel of the ZXHN H168NW
Left Panel
Figure 3.1-3 Left Panel of the ZXHN H168NW

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Table 3.1-2 Description of Interfaces on the Rear Panel and Left
Panel
Item Specifications
DSL RJ-11 interface: The equipment is connected to the VDSL2 by a network line or a splitter through a
telephone line.
LAN1-
LAN4
RJ-45 interface: It is connected to a PC or other
network devices by a network cable.
LED: The equipment negotiates and changes over to
the gigabit mode when LED is on. The equipment
negotiates to the 10/100M mode when LED is off.
WAN RJ-45 port: It is connected to the modem or other
network devices.
POWER Power interface. It is connected to the power adapter.
Reset At the power-on state, the system will be restored to the default configurations if the button is pressed over
5 seconds.
USB USB port
WLAN Wireless switch: The wireless LAN will be switched on
if the button is pressed over 3 seconds.
WPS WPS switch: The WPS will be enabled if the button is
pressed over 3 seconds.
On/Off Power switch

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3.2 Hardware Connections
Introduction:
1. Use a RJ-11 cable to connect the line port of the splitter to the
RJ-11 port (the phone jack) on the wall.
2. Use another RJ-11 cable to connect the modem (or VDSL2)
port of the splitter with the line port of the gateway.
3. Use the third RJ-11 cable (when the customer requires to use
telephone at the same time) to connect the telephone set with
the phone (or TEL) port of the splitter.
4. Connect the Ethernet port of the device with 10/100BASE-T
port of the computer by using a network cable.
5. Plug in the power cord, and turn on the power.
If you do not want the Internet service or telephone voice
services to be provided at the same time, connect only the line
port of the gateway with the RJ-11 port (the phone jack) on the

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wall by using a telephone cord. In this case, the splitter is not
necessary.
Connection Procedures
1. Power off the equipment before connecting all the other
devices.
2. Connect the network cables: Plug the RJ-45 Ethernet cable
connector into the Ethernet interface of the ZXHN H168NW, and
connect the other terminal to the Ethernet adapter of the
customer computers or ports of other network devices.
3. Connect the splitter.
The splitter has three interfaces as described below:
LINE: Connects the user telephone cable (RJ11 interface).
MODEM (or VDSL2): Connects the DSL interface of the
ZXHN H168NW.
PHONE (or TEL): Connects the phone sets.
The installation process is as follows:
1). Connects the line interface of the ZXHN H168NW to the
Modem (or VDSL2) interface of the splitter by using one
RJ-11 telephone cable.
2). Connects the phone set lines to the Phone (or TEL)
interface of the splitter.
3). Connects the user telephone cable port to the LINE
interface of the splitter.
4. Connect the power supply device.
1). Connect one terminal of the power adapter to the power
port of the ZXHN H168NW.
2). Connect the other terminal to the socket on the wall.
3). Switch on the power of the ZXHN H168NW.

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Cable Connection Checks
Check cable connections as described below:
1. Check the VDSL2 cable connection
If the DSL LED is on when the ZXHN H168NW is power on, it
indicates that the VDSL2 line is properly connected. (Generally it
takes one to two minutes to complete the VDSL2 connection).
2. Check the computer connection
When both the Link LED on the computer adapter and the
Ethernet LED of the ZXHN H168NW turn green, it indicates that
the computer and the ZXHN H168NW equipment are properly
connected.
3. Check the telephone cable connection
The telephone cable is properly connected when the telephone
signal reception is normal and free of noise. The telephone
service is not affected no matter the ZXHN H168NW is powered
on or off.