AccuBANKER AB550 User manual

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AB550
High-Speed Counter & Sorter
USER GUIDE www.AccuBANKER.com

Thank you for trusting AccuBANKER with your cash
handling needs. In order to optimize the performance
of your equipment, we encourage you to thoroughly
read this user guide prior to use.

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Table of Contents
Table of Contents .............................................................................................1
Important Safety Instructions ...........................................................................4
1. Introduction ..................................................................................................7
2. Box Contents ................................................................................................8
3. Part Description............................................................................................9
4. Control Panel Description ............................................................................9
5. Operation....................................................................................................12
5.1 Coin Sorting..........................................................................................12
6. Jamming .....................................................................................................13
7. Daily Maintenance .....................................................................................14
8. Error Code Messages .................................................................................14
9. Specifications .............................................................................................15

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!
!
Important Safety Instructions
Warning
Do not use this product in areas where it may be exposed to water or other
liquids.
Unplug this product from the electric outlet before cleaning. Do not use liquid
oraerosol cleaners. To clean, use a damp cloth.
To reduce the risk of electric shock, do not disassemble this product. Take
it to qualified service personnel when service or repair work is required.
Opening or removing covers may expose you to dangerous voltages or other
risks. Incorrect reassembly can cause electric shock when the appliance is
subsequently used.
Only use the cable provided with the unit. The use of other cables may result
in electric shock, fire, or cause serious damage to the unit.
Do not operate the unit in areas with high temperature or high humidity sinceit
may prevent it from working correctly.
Caution
When unplugging the power cord, do not pull it by the cord, but rather grip the
plug to pull it out. Not following these instructions may result in electricshock,
fire, or damage to the unit.
Do not use the unit if the power cord is damaged or if the plug socket contactis
loose. Not following these instructions may result in electric shock, fire, or
other hazards.
Do not place heavy objects over the cord and do not bend it excessively since
it could get damaged. Not following these instructions may result in electric
shock, fire, or other hazards.
When not using the unit for a long time, remove the power plug from the electric
outlet.

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Important Safety Instructions (continued)
•Read and follow all warnings and instructions marked on the unit.
•This equipment is meant to be operated in an indoor environment with
proper ventilation.
•Do not place near direct sunlight, heat sources, or air conditioners.
•This equipment should only be operated with the power cord supplied and
the type of power source indicated in this user guide. If you are not sure
of the type of power supply in your location, consult your dealer or local
power company.
•Never push objects of any kind into the unit through the case slots or
openings. They may touch dangerous voltage points or shortcut parts,
resulting in a risk of fire or electric shock.
•Never spill liquids of any kind on the equipment.
•Unplug this equipment from the electric outlet and refer servicing to
qualified service personnel under the following conditions:
- When the power supply cord or plug is damaged or frayed*
- If liquid has been spilled into the unit, or it has been exposed to rain
or water*
- If the unit has been dropped or the case has been damaged*
- If the equipment shows a noticeable change in performance
*Not covered under warranty
!
If the unit does not operate normally while following the
instructions, adjust only those controls covered by the operating
instructions. Improper adjustment of other controls may result in
damage and will often require extensive work by a qualified
technician to restore the product to normal operation.

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Important Safety Instructions (continued)
Avoid filling the coin bags without resting on the surface of the table.
To avoid the unit falling (due to the weight), place the bags on the table
during the count.
Wrong
Correct

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1. Introduction
The AB550 is a Coin Counter unit that allows the user to count and sort coins
at high speed.
This unit was designed with heavy-duty mechanical components to meet the
requirements demanded by users who want to count high volumes of coins.
Specifications
Ambient Temperature: 0º C ~ 40º C
Power source: 100-240AC 60Hz/50Hz
Power consumption: <50W
Hopper capacity: 1500 coins
Coin drawer capacity: 250-550 coins
Counting speed: 1,200 coins/min
Printing: USB port
Dimension: 9.4” x 16.1” x 12.5” (24 x 41 x 32 cm)
Net weight: 18 lbs. (8.1kg)

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2. Box Contents
When opening the box, verify that all the items described below are included.
1. AB550 coin counter unit
2. 3 Year Warranty booklet
3. User Guide
4. Coin drawers (5pcs)
5. Coin bags (5pcs)
6. Power cable
7. Coin conveyor
8. Brush
1
2
3
4
5
6
7
8

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3. Part Description
Main Parts and Components
1. Hopper
2. Display / Control panel
3. Top cover lock
4. Coin Tray
5. Power switch
6. Power jack
7. Printer serial port (printer sold
separately)
1
2
6
4
3
7
5

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4. Control Panel Description
"PRINT" key
Long press (3 sec.) this key to print a receipt with the count details.
"REPORT" Key
The unit keeps a running total when the trays are emptied. Use the report, to
view the total count.
"BAT" Key
Short press this key, the batch number increases by 10 units and 20 units.
When it is in SET mode, long press this key, and the batch number increases
continuously 10 units and 20 units.
"+" Key
In the SET mode, short press this key, the number decreases by 1 unit.
In the SET mode, long press this key, the number decreases continuously 1
unit.
In the counting mode, press this key to choose down the counting result
which needs to clear.
"-" Key
In the SET mode, short press this key, the number decreases by 1 unit.
In the SET mode, long press this key, the number decreases continuously 1
unit.
In the counting mode, press this key to choose down the counting result
which needs to clear.

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4. Control Panel Description (continued)
"SET" Key
Press this key to enter SET mode.
Continue to press this key to scroll through options.
"START/STOP" Key
Used to start counting or stop counting.
"Clear" Key
Short press this key to remove the individual set value.
Short press this key to remove the individual counting result (clear the
flashing individual result after pressing the key "+" or "-").
Long press this key to remove all the set or all the counting results.
Batching example
The unit is set up by default with the maximum quantity of coins for every
denomination per tray and roll (quantities may vary depending on the
currency programmed).
LCD Display
Mode
TRAY
0.01
300
Batch Quantity
Currency
USD
0.05
400
0.10
BAT
400
0.25
300
1.00
100
1. Press BAT/MODE to select the sorting mode.
2. Press SET to enter the batch menu; press SET again to select the
desired denomination to modify.
3. Press CLEAR to clear the batch value.
4. Press BAT/MODE to increase the batch value by 10 and 20 units.
5. Pressing +and -increases and decreases the batch value by 1 unit.
6. Press START/STOP to confirm the batch selection.

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5. Operation
5.1 Coin Sorting
The AB550 can be used for counting and sorting large volumes of coins with
multiple and mixed denominations using two counting modes.
1. Connect the unit to a power outlet and turn on the unit.
2. If the user prefers to count or sort small batches of coins, the user should
use the coin drawers to collect coins per denomination.
3. If the user prefers to count or sort large quantities of coins, the user
should use the coin bags to collect coins per denomination. Make sure the
bags rest on top of the table to avoid the machine might fall down.
4. Deposit all the coins in the Coin Hopper and press “START” to begin
coin counting.
5. The coin batches are set up as default to allow the coin drawer to reach
maximum capacity, the unit will automatically stop and the user should
empty each drawer to continue counting.
6. Press the "PRINT" button to print a detailed report of the last count.

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6. Jamming
Facing a jamming event
To ensure that the equipment operates with optimal performance as well as to
prevent jamming, avoid the following:
- Counting bent or damaged coins or tokens
- Counting any type of foreign object like clips, staples, paper, nylon,
rubber bands, etc.
If any jamming occurs, the machine will stop counting and the turning plate
will move in the opposite direction to remove the jammed object by itself.
In case the unit is unable to remove the object itself:
1. Please turn the power switch OFF and make sure that the unit is
disconnected from the power outlet.
2. Release the front latch to open the unit’s top cover to access the interior
to look for the jammed coin and remove it carefully.
3. Connect the unit back to the power outlet and turn the power switch ON.
4. Confirm that the unit is now working properly.
5. If the issue persists, contact our technical support agent for further
assistance.

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7. Daily Maintenance
1. Turn the power switch OFF when the last count has been completed.
2. Clean the Hopper coin plate and the coin track (use a brush and an air
duster to do so).
3. Turn off the unit if it won’t be used for long a time
4. If you realize the unit is not performing as usual, or you are experiencing
technical problems, please contact your local dealer for technical support.
8. Error Code Messages
ERROR
CAUSE
SOLUTION
E1-E8 Counting sensor error
Counting sensor is dusty
or damaged, contact
support
E9 Detecting sensor error or
machine has a coin jam
Remove the jammed
coin, contact support
E10 Motor detecting sensor error Code sensor or motor
damaged, contact support

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9. Specifications
General Functions: Counting, Sorting, Bagging
Counting Speed: 1,200 coins/min
Ambient temperature: 0 ºC ~ 40º C
Hopper Capacity: 1500 coins
Coin Drawer Capacity: 250 - 550 coins
Power Consumption: <50W
Power Supply: 110 V / 60 Hz or 220 V / 50 Hz
Dimension: 9.4” x 16.1” x 12.5” (24 x 41 x 32 cm)
Net Weight: 18 lbs (8.1 Kg)
Printer: USB port

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AccuBANKER USA
7104 NW 50th St
Miami, FL 33166
9AM- 5PM ET Monday through Friday
www.AccuBANKER.com
Please give us a call at 1-888-993-2228