ACN IRIS X User manual

acnpacific.com.au

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Contents
Features ........................................................................................................................................4
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Apps ............................................................................................................................................13
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Widgets .......................................................................................................................................25
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System Settings ..........................................................................................................................27
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Advanced Features .....................................................................................................................35
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Troubleshooting ..........................................................................................................................36
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Appendix .....................................................................................................................................39
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Features
Main Screen and Navigation
The IRIS X has intuitive, powerful touch screen navigation with four desktop screens. To change from
screen to screen, swipe the main screen to the left or right; or press the screen switcher icon.
The Home button, located on the bottom center of the phone allows you to easily jump to the Home screen
from any screen. If you press home while running an app, the app will remain open. You can go back to
the app by pressing the app indicator on the status bar. Pressing the Home button to return to the Home
screen and then holding for 10 seconds will cause the screen calibration to display.
The status bar provides a quick view of your phone’s status. If you press the status bar, a number of
options become available: Volume, Wi-Fi off/on, Network off/on (Ethernet), Do Not Disturb (DND) and
Camera off/on. Use the slider switch to turn on or off these features. In addition Settings and Date/Time
are available as shortcuts. For an explanation of icons, refer to the appendix.
The ACN IRIS X supports up to 3 inbound or outbound concurrent calls. When the phone is off-hook, users
can press Hold then select Line1/Line2/Line3 to place additional concurrent calls.
Handset, Speaker and Headset Mode
The ACN IRIS X allows users to switch from handset to speaker by pressing the corresponding icon in the
Dial Pad. If a headset is plugged in, the headset icon will be available to select. Standard three-conductor
3.5mm wired headsets are supported.
Making a Call
1. By Phone in idle screen
•On the home screen, select the Phone icon in the bottom menu.
•The dial pad will show up with dial tone.
•Dial the number and press Audio Call or Video Call to dial out. Or press Redial for the last
dialed number.
2. By taking handset off hook
Users will be able to make a call when the phone is idle or running other applications such as weather and
games by taking the handset off hook.
•Take the handset off hook then the dial pad will appear.
•Select Line.
•Dial the number and press Audio Call or Video Call to dial the number or press Redial for the last
dialed number.
3. By Call History
•Access the Phone Menu by pressing the MENU icon in idle screen, and then select Call History.
•The screen will display All, Received, Dialed and Missed. Select the call history that you wish to
view.
•Press to dial the selected number.

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Dial by Call History
4. By Contacts
•Access the Phone Menu by pressing the MENU icon in idle screen. Then select Contacts or choose
the Contacts icon in the dial pad to access the contact list.
•The screen monitor will display the contact list. Scroll to the contact to be dialed.
•Press to call the select contact. The default will be the primary contact number of the contact.
Dial by Contact List
If selecting the contact for full contact information, there will be four numbers available to dial: Work, Home,
Mobile and Fax. Press to dial the corresponding number.

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Dial by Contact List –more contact information
5. By Contact Favorite in idle screen
In the idle screen, press and select to open the Contacts widget. Users can add a contact to the
favorite list. Select the contact and press to dial out.
Answering Calls
1. Incoming Video Call: When the phone rings, select Accept Audio, Accept Video or Reject. Users can
toggle among handset/speaker/headset to answer the call and adjust the call volume by pressing the
speaker icon.
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2. Incoming Audio Call: When an audio only call is coming in, select Accept Audio or Reject.
Answer incoming audio call
3. Missed Call: If the call is unanswered, a missed call message will show up on the Home screen.
Users can press this message to access the detail of the missed call or view missed calls via the Call
History option.
Answer incoming audio call
Call Function Options
A number of options are available during a call. These include features such as Call Hold, Mute, Volume, and Video
Off (Video Privacy). These are accessible through the Call Functions Options menu.
During a video call you may have to touch the screen to display the Call functions Options menu. To open the menu
press . The functions below are available though the Call Function Options menu.
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Use Call Options during a video call
ACN IRIS X CALL FUNCTIONS
OPTION MENU
FUNCTION
DESCRIPTION
Dial Pad
Select to enter in touch tone responses or to dial another
number
Hold
Press to hold the call. To take the call off hold, press Unhold
Mute/Unmute
Press to mute or unmute the call
Video off/on
Press to switch between Video off and Video on.
Conference
Once you have placed another call using another line, press
Conference to establish a 3-way conference call
Speaker/Handset/Headphone
Select the icon for Speakerphone, Handset or
Headphone operation
Volume
Press to increase or decrease volume
PIP
Press to switch the video view between the callers and display
full screen. See note below
Snapshot
Press to take a snapshot of the current video. The snapshot will
be automatically saved to folder screenshot in Tools->File
Manager
Note: The PIP button can be pressed to change the video display during a call. Pressing the PIP icon during a call
will change the display to one of five different views: ¾screen called party view, full screen called party view, full
screen called party view with self view in the top right corner, ¾screen self view and full screen self view.
Call Hold (Call Options Menu)
Places the incoming call on hold
1. Call Hold: During a call, press the Hold button to place the call on hold. The line icon will become yellow
after call hold. The following will be displayed on the screen.

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2. Call Resume: Press the Unhold button to resume to the call.
3. Multiple Calls: After a call is placedon hold, users can select another line to make a call.If there is
another incoming call, the user will be able to select Accept or Reject in the right hand side of the screen.
Accepting the new incoming call will put the previous call on hold.
3-Way Conference Calling (Call Options Menu)
3-Way Video Conferencing is not available at this time.
To initiate a 3-Way audio conference call, follow the steps below:
1. The conferencer initiates a call with the first party.
2. While on this call, the conference expands the Options menu on the IRIS X by touching the middle button of
the options icon .
3. The conferencer presses the HOLD button.
4. The conferencer presses the LINE 2 tab at the top of the screen.
5. The conferencer dials the second party they wish to conference.
6. While on this call, the conferencer again expands the options menu on the IRIS X by touching the middle
button of the Options icon .
7. The conferencer presses the CONF (Conference) button.
8. The conferencer presses YES to confirm the conference.
9. All three calls are now in a three way conference call.

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•To cancel the Conference: If after pressing the “Conference” button, a user decides not to conference anyone,
press “Cancel” to cancel the conference.
•To end the Conference: There are two ways to end a conference: The first way is to press “END” in the
conference call. The second way to end a conference is to simply hang up and terminate the call.
Note:
•If the call to the first party is a video call, the conferencer will see the first party. The first and second
parties will see the conferencer. All 3 parties will hear each other.
•If the call to the first party is audio only, all 3 parties will hear each other without video.
•No more than 3 parties can be conferenced together at the same time.
•During the three way conference, if the initiator of the conference hangs up, the conference will end.
Mute (Call Options Menu)
During a call this feature turns off the phone’s microphone so that the other calling party does not hear
any audio
1. During a call, the screen will display Mute in the Options tool bar on the right hand side of the
screen. Press the right hand side of the screen to restore the Options tool bar if it has auto hidden.
Select the button to mute the call.
2. After the Mute button is pressed, the screen will display Unmute. When this button is pressed, the
mute feature is cancelled.
PIP Picture-In-Picture (Call Options Menu)
The PIP button can be pressed to change the video display during a call. Pressing the PIP button during a
call will change the display to one of five different views: ¾screen called party view, full screen called
party view, full screen called party view with self view in the top right corner, ¾screen self view and full
screen self view.
Snap Shot
Users can utilise the built-in camera in the ACN IRIS X to take snapshots from calls in progress.
To take a photo, press “Snapshot” and then the photo will be saved to folder “Snapshot” in File Manager.
Do Not Disturb (Status Bar)
With this feature enabled, all incoming calls are treated as busy (default is to forward to voice mail) without
ringing or displaying on the phone.
This feature is accessed by selecting the status bar on the Homepage where a number of additional
options are available. Slide the DND switch to turn on and turn off Do Not Disturb.
Service and Features
The following Service and Features are available on your Digital Phone Service and can be
activated and maintained via ACN MyAccount.
To access my account go to the following URL: www.acnpacific.com.au/myaccount.
Please have your Account ID and Password available to log in. If you are not registered for MyAccount
select ‘sign-up now’.
Once you have logged into your account, select Digital Phone Service from the ‘My Services’ list, and
select ‘Manage Features’ from the Options drop down list.
Call Forwarding

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Forwards your calls to a number specified by you on the following occasions:
•Forward all calls to a specific number without appearing or ringing on your phone
•Forward all calls to a specific number when you do not answer your phone
•Forward all calls to a specific number when your line is busy.
•Forward all calls to a specific number when your phone service is unavailable.
Enhanced Do Not Disturb
All incoming calls will be forwarded to Voicemail, except for calls in your VIP list. Enabling Enhanced Do
Not Disturb disables any Call Forwarding settings.
To enable Enhanced Do Not Disturb and to set up your VIP list, select Enhanced Do Not Disturb feature
from the Call Feature list in MyAccount.
Once you enable Enhanced Do Not Disturb you can enter your VIP numbers.
Caller ID Blocking (Persistent)
Prevents the display of your telephone number to the called party, for all calls until you cancel Caller ID
Blocking. Your Caller ID is automatically set to enabled. To block your Caller ID disable Outgoing Caller ID
via Block Caller ID in MyAccount Call Features section.
Voice Mail
Voice mail allows callers to leave a message when you are busy or not available to take a call. Voice mail
is preconfigured on your Digital Phone Service. To access the Voice mail server follow these steps.
Setup
1. Press the Phone Icon
2. Press the Voice Mail Icon
3. You will be prompted to enter your password (you elected this 4 digit password during sign-up)
4. Follow the prompts to record your name and greeting
You can enable email notifications, so that when you receive a voicemail an email will be sent to a
nominated email address and will be available for you to listen to via MyAccount. So even when you are
away from your phone or you are overseas you can still listen to any voicemails left on your Digital Phone
Service. In addition to this you will also be able to manage your messages online.
Retrieving Messages
You have waiting Voicemail messages when the blue home button flickers and you will hear a stutter dial
tone when the phone is off-hook. Alternatively if you have email notifications enabled – you can listen and
manage your Voicemail online.
1. Press the Phone icon located at the bottom right-hand corner of the screen.
2. Press the Voice Mail button.
3. Enter your 4-digit pin code (the one selected at sign-up)
4. Listen to the prompts.

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Speed Dial
Speed dial enables you to assign ‘Speed Dial’ shortcuts for up to 10 different phone numbers. To add your
speed dial short-cuts select Speed Dial from the Call Features list in MyAccount. Once your shortcuts have
been set up on the network simply dial * followed by the Speed Dial Number shortcut e.g. *1, *2 or *3 etc.
Keypad Input
The IRIS X comes equipped with a virtual keyboard for entering characters and maybe required to use a
number of Apps and Widgets.
The IRIS X keypad is displayed any time an app or function is selected that may require end user input.
The IRIS X supports English, Chinese, Russian and Korean for text input. The English keyboard will be
presented for all languages except China, Russian and Korean.
Note: An external keyboard can be used by plugging one into the USB port on the phone.
ACN IRIS X Soft Keypad
Table 1: ACN IRIS X KEYPAD
Item
Function
1
Caps lock
2
Hide keypad
3
Switch between English/Chinese input
4
Switch to characters with accents
5
Delete
6
Switch between Letter/Number/Symbol
NOTE: An external keyboard and a mouse can be used by plugging each device into the USB port on
the phone.

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Apps
Alarm Clock (MENU !Tools !Calendar)
(The IRIS X provides an alarm clock application that lets users configure a custom alarm tone and alarm
time in detail to suit their needs. Access the settings for Alarm Clock via Menu !Tools!Alarm Clock.
Three alarm clocks are available in the IRIS X, each with the same settings options. To set the alarm,
select Yes in Alarm Enable. Users can set Snooze Time Out to None or from 5 minutes to 30 minutes.
The Alarm Tone can be set as built-in ringtones or customized by pressing Browse to select an mp3 file
from the local or external storage device.
To adjust the alarm tone volume, press to turn down the volume or press to turn up the volume.
The corresponding volume will show in the volume bar.
To set the recurring day, press on the check box in the left hand side of the day to check/uncheck the
option. After checking it, the icon will become activated as from grey.
Browser (MENU !Browser)
The IRIS X has a Web Browser for Internet browsing. Select the blank area in the navigation bar to enter the URL via
the soft keyboard and press Enter on the keyboard to visit the website.
Users can scroll the web page by pressing and dragging the touch screen. Press to go back to the previous web
page and to move forward. To refresh the current page, press . To exit the web browser, press .
Additional options are available if you expand the red tab. Options include: History , Bookmarks ,
Importing/Exporting Bookmarks , Zoom-in/Zoom-out , and Return to Normal Size .
Calculator (MENU !Tools !Calculator)
The ACN IRIS X also includes a Calculator which is accessible by selecting MENU->Tools-> Calculator. To
operate the calculator, press the corresponding number on the keypad. The arithmetic operations (e.g. add,
subtract, multiply, divide) are defined by the corresponding arrow buttons.
There are three categories of calculators available in the application. Press Simple, Science or Finance to
select the calculator based on the user’s requirement.
Calculator: Simple

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Calculator: Science
Calculator: Finance
Calendar (MENU !Tools !Calendar)
The Calendar application is accessed by selecting MENU !Tools !Calendar. Users can view the
calendar and add events to the calendar and synchronize it to an existing Google calendar account.
Calendar Application

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Press and to move and select the month and year. After pressing on a date in the calendar, the date
will turn red and will display any event information in the window on the right of the screen.
To add a new event, the user can press button on the right window after pressing on the selected day.
Enter the event detail. Fill in the following information: What, Where and Description. Select the event
time. If the check box of All day option is unchecked, there will be time option for the users to set the
specific time of the day. In Repeats, users can select no repeat, daily, weekly or monthly to set the alarm
alert of the event for a reminder.
Add Event in Calendar
Event Added in Calendar

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Holiday Settings in Calendar
To enable the feature to display holidays for different countries, press Settings and select countries from
the dropdown list. The ACN IRIS X gives users the ability to display holidays for up to three different
countries. Press Save after the setting.
The ACN IRIS X can synchronize events with Google Calendar. To setup Google Calendar
synchronization, press Login on the top of the screen. Enter your Google Calendar account information
and press the Login button.
Synchronize with Google Calendar
After successfully logging in and setting up your Google Calendar account, press Sync on the top of the
screen to finish the synchronization.
Call History (MENU !Call History)
ACN IRIS X stores up to 100 dialed calls, 100 received calls and 100 missed calls. Users may access the
phone’s call records through the MENU selecting Call History.

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Call History
Users can select from the four tabs All, Received, Dialed and Missed to access the corresponding
call record.
For each record, users can choose to Call , Message , Edit and Save to Contacts or Delete
by pressing the icon. To delete all the call records in one page, press on the Empty button.
Contacts (MENU !Contacts)
Users can manage the contacts through Contacts. This application supports up to 1000 entries and 20 groups.
Groups can be used to organize contacts such as family members. You can also add a telephone number to the
backlist and calls from that number will be sent to directly to voicemail.
Select Contact List or Group List tab to view/edit contact or group information.
In Contact List, users can select the group to view all the contacts. To search the contact by name, press on the
blank area beside . You will be prompted to enter the search name using the soft keyboard. Once you have
selected the contact, press the icon to make a call. If you want to add as a favorite press . Press to
delete the contact. To view the entire contact’s information or to edit, press the contact’s name. To add new contact,
press New.
When adding or editing a contact, the soft keyboard will be activated when you select the field to update. Each contact
can be customized with its own unique thumbnail image and a ringtone. Thumbnail images and ringtones can also be
assigned by groups on the Groups List tab.
To import/export contacts to or from an SD card or USB card, select Options->Import/Export. Then, select Import or
Export in Operation Mode.
Three file types are supported: XML, CSV and VCard. For Import, users can select to Clear The Old List and
Replace Duplicate Items in the imported files. If the operation mode is Import, users will need press the Browse
button to specify the imported file from the external storage device. Press Import/Export to finish the operation.
To delete all the contacts, users can select Options->Delete All.
File Manager (MENU !Tools !File Manager)
File manager is a tool that helps to manage files such as music, pictures and documents. Users can
manage these documents through the File Manager by selecting MENU !Tools !File Manager.

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File Manager
Users can access different folders to manage their files. By default, there are five folders: desktop,
screensaver, screenshot, ringtone and videos. If a USB device is connected, it will also be displayed and
accessible in File Manager as sda1 or sdb1.
To open the file (for example, a picture or mp3 file), press on the thumbnail of the file.
Users can also press and hold (for 2-4 seconds) the thumbnail to access additional options including:
open, cut, copy, rename and delete.
To paste the copied file, press and hold (for 2-4 seconds) on the blank area inside a folder. Two options will
appear: New directory and Paste. Select Paste to copy the file inside the folder. Users can also create a
new directory by selecting New directory.
Total user capacity on the IRIS X is 100MB. User files should be stored in the Screenshot, Ringtone, or
Video directories. User files can also be stored directly to USB or SD storage.
Media Player (MENU !Video !Media Player)
The ACN IRIS X’s Media Player allows users to play music and video files. File formats supported are:
MP3, ogg, wav, wma, avi, flv, mp4 and 3gp.
To access the Media Player, select MENU !VIDEO !Media Player.
To play a selected music from a local or external storage device, select Options->Open File or Add File to
List. Users can choose speaker, headset or stereo in Options !Output. After adding files to the playlist,
press Loop to select the play mode in Single Loop, List Loop or Loop None.

JI"
Media Player !Play Music
Icon
Function
Skip to play the next item in playlist
Play
Skip to play the previous item in playlist
Pause/Stop
Volume. Scroll the volume bar to adjust the volume
Delete the item in playlist
Scroll to the previous item in playlist
Scroll to the next item in playlist
Options: Add File to List, Open File, Open Folder, Output, Clear List
Loop: Single Loop, List Loop, Loop None
If users select a video to play, the video will show in the screen below. It might take a while for loading
the video. The following table shows the icons for the operation when playing the video.

!K"
Media Player !Play Video
Icon
Function
Output option: Stereo
Output option: Headset. It will be available if the headset is
plugged in
Output option: Speaker
Stop
Pause
Full screen display
Exit
Movie Trailer (MENU !Video !Movie Trailer)
The ACN IRIS X’s Movie Trailer enables users to access the latest movie information by watching trailers.
Select MENU !VIDEO !Movie Trailer. The screen will display recent movies. Select the movie you
would like to see additional information or view the trailer.
Movie Trailer