ACN IRIS X User manual

Contents
Features .................................................................................................................................................................................. 5
Main Screen and Navigation............................................................................................................................................... 5
Handset, Speaker and Headset Mode ................................................................................................................................ 5
Making a Call....................................................................................................................................................................... 5
Answering Calls ................................................................................................................................................................... 7
Call Function Options.......................................................................................................................................................... 8
Call Hold (Call Options Menu)........................................................................................................................................... 10
3-Way Conference Calling (Call Options Menu) ............................................................................................................... 11
Mute (Call Options Menu) ................................................................................................................................................ 11
PIP Picture-In-Picture (Call Options Menu)....................................................................................................................... 11
Snap Shot .......................................................................................................................................................................... 11
Do Not Disturb (Status Bar)............................................................................................................................................... 12
Call Forwarding Always Activation.................................................................................................................................... 12
Caller ID Blocking (Persistent)........................................................................................................................................... 12
Additional Feature Code Functions can be found in the Appendix ................................................................................... 12
Voice Mail ......................................................................................................................................................................... 12
Retrieving Messages ......................................................................................................................................................... 12
Keypad Input ..................................................................................................................................................................... 13
Apps ...................................................................................................................................................................................... 14
Alarm Clock (MENU -> Tools -> Calendar) ........................................................................................................................ 14
Browser (MENU -> Browser)............................................................................................................................................. 14
Calculator (MENU->Tools->Calculator)............................................................................................................................. 14
Calendar (MENU -> Tools -> Calendar) ............................................................................................................................. 15
Call History (MENU -> Call History)................................................................................................................................... 18
Contacts (MENU -> Contacts) ........................................................................................................................................... 18
File Manager (MENU-> Tools->File Manager)................................................................................................................... 19
Media Player (MENU -> Video -> Media Player)............................................................................................................... 19
Movie Trailer (MENU-> Video -> Movie Trailer) ............................................................................................................... 21
Picture-In-Picture PIP (MENU-> PIP or Task Bar) .............................................................................................................. 22
Photo Viewer (MENU-> Photo Viewer)............................................................................................................................. 22
Slide Show (MENU-> Photos->Slide Show) ....................................................................................................................... 24
YouTube (MENU -> Video Folder)..................................................................................................................................... 25

World Photo (MENU-> Photos-> World Photo)................................................................................................................ 25
Widgets ................................................................................................................................................................................. 26
Contacts Favorite (Widget Bar)......................................................................................................................................... 26
Info (Widget Bar)............................................................................................................................................................... 26
Photo Frame (Widget Bar) ................................................................................................................................................ 26
Weather (Widget Bar)....................................................................................................................................................... 27
World Clock (Widget Bar) ................................................................................................................................................. 27
System Settings..................................................................................................................................................................... 28
Screen Calibration (Accessible via Home Button)............................................................................................................. 28
Network Settings (MENU-> Settings -> Network)............................................................................................................. 28
Wi-Fi Settings (MENU-> Settings -> Network Wi-Fi tab)................................................................................................... 28
Time Settings (MENU-> Settings -> Time)......................................................................................................................... 30
Display (MENU-> Settings -> Display) ............................................................................................................................... 30
Maintenance (MENU-> Settings -> Maintenance)............................................................................................................ 31
Backup............................................................................................................................................................................... 31
Factory Functions.............................................................................................................................................................. 32
Debug ................................................................................................................................................................................ 32
Camera (MENU-> Settings -> Camera).............................................................................................................................. 32
Screen Saver (MENU-> Settings -> Screen Saver) ............................................................................................................. 32
Background (MENU-> Settings -> Background) ................................................................................................................ 33
Tones (MENU-> Settings -> Language).............................................................................................................................. 33
Language (MENU-> Settings -> Language)........................................................................................................................ 35
System Info (MENU->System Info) ................................................................................................................................... 35
Advanced Features................................................................................................................................................................ 37
USB Device Support .......................................................................................................................................................... 37
Screen Capture.................................................................................................................................................................. 37
Importing and Exporting Contacts .................................................................................................................................... 37
Wi-Fi Hotspot Configuration Examples................................................................................................................................. 38
Hotel Wi-Fi Configuration (Country Inn)........................................................................................................................... 38
Starbucks Wi-Fi Configuration .......................................................................................................................................... 41
Troubleshooting.................................................................................................................................................................... 47
I’m having problems installing my phone ......................................................................................................................... 47
Phone does not recognize input on the touch screen...................................................................................................... 47
I am having problems with Wi-Fi ...................................................................................................................................... 48
I am having problems with my network ........................................................................................................................... 48

I cannot make or receive calls?......................................................................................................................................... 48
The quality of my video or audio is poor .......................................................................................................................... 49
I want to set-up Mi-Fi or Cradlepoint ............................................................................................................................... 49
HDMI (TV Out) does not work........................................................................................................................................... 49
What ports does the IRIS X use?....................................................................................................................................... 49
IRIS X bandwidth requirement.......................................................................................................................................... 49
The person I’m calling can’t see me.................................................................................................................................. 49
Screen Responsiveness ..................................................................................................................................................... 50
How Do I Enter Information into the IRIS X? (Virtual Keyboard)...................................................................................... 50
I want to attach a keyboard and/or mouse ...................................................................................................................... 50
How do I factory reset my IRIS X?..................................................................................................................................... 50
Appendix ............................................................................................................................................................................... 51
Phone Status Indicators .................................................................................................................................................... 51
Feature Codes ....................................................................................................................................................................... 53

Features
Main Screen and Navigation
The IRIS X has intuitive, powerful touch screen navigation with four desktop screens. To change from screen to screen,
swipe the main screen to the left or right; or press the screen switcher icon.
The Home button, located on the bottom center of the phone allows you to easily jump to the Home screen from any
screen. If you press Home while running an app, the app will remain open. You can go back to the app by pressing the
app indicator on the status bar. Pressing the Home button to return to the Home screen and then holding for 10 seconds
will cause the screen calibration to display.
The status bar provides a quick view of your phone’s status. If you press the status bar, a number of options become
available: Volume, Wi-Fi off/on, Network off/on (Ethernet), Do Not Disturb (DND) and Camera off/on. Use the slider
switch to turn on or off these features. In addition Settings and Date/Time are available as shortcuts. For an explanation
of icons, refer to the appendix.
The ACN IRIS X supports up to 3 inbound or outbound concurrent calls. When the phone is off-hook, you can press Hold
then select Line1/Line2/Line3 to place additional concurrent calls
Handset, Speaker and Headset Mode
The ACN IRIS X allows you to switch from handset to speaker by pressing the corresponding icon in the Dial Pad. If a
headset is plugged in, the headset icon will be available to select. Standard three-conductor 3.5mm wired headsets are
supported.
Making a Call
1. By Phone in idle screen
•On the Home screen, select the Phone icon in the bottom menu.
•The dial pad will show up with dial tone.
•Dial the number and press Audio Call or Video Call to dial out. Or press Redial for the last dialed
number.
2. By taking handset off hook
You will be able to make a call when the phone is idle or running other applications by taking the handset off
hook.
•Take the handset off hook then the dial pad will appear.
•Select Line
•Dial the number and press Audio Call or Video Call to dial the number or press Redial for the last dialed
number
3. By Call History
•Access the phone menu by pressing the MENU icon in idle screen, and then select Call History.
•The screen will display All, Received, Dialed and Missed. Select the call history that you wish to view.
•Press to dial the selected number.

Dial by Call History
4. By Contacts
•Access the phone menu by pressing the MENU icon in idle screen. Then select Contacts or choose the
Contacts icon in the dial pad to access the contact list.
•The screen monitor will display the contact list. Scroll to the contact to be dialed.
•Press to call the select contact. The default will be the primary contact number of the contact.
Dial by Contact List
If selecting the contact for full contact information, there will be four numbers available to dial: Work, Home,
Mobile and Fax. Press to dial the corresponding number.

Dial by Contact List – more contact information
5. By Contact Favorite in idle screen
In the idle screen, press and select to open the Contacts widget. You can add a contact to the favorite
list. Select the contact and press to dial out.
Answering Calls
1. Incoming Video Call:When the phone rings, select Accept Audio, Accept Video or Reject. You can toggle
among handset/speaker/headset to answer the call and adjust the call volume by pressing the speaker icon
as well.
Answer incoming video call

2. Incoming Audio Call:When an audio only call is coming in, select Accept Audio or Reject.
Answer incoming video call
3. Missed Call: If the call is unanswered, a missed call message will show up on the Home screen. You can
press this message to access the detail of the missed call or view missed calls via the Call History option.
Answer incoming video call
Call Function Options
A number of options are available during a call. These options include features such as Call Hold, Mute, Volume, and
Video Off (Video Privacy). These are accessible through the Call Functions Options menu.
During a video call you may have to touch the screen to display the Call functions Options menu. To open the menu
press . The functions below are available though the Call Function Options menu.

Use Call Options during a video call
ACN IRIS X CALL FUNCTIONS
OPTION MENU
FUNCTION
DESCRIPTION
Dial Pad
Select to enter in touch tone responses or to dial another number
Hold Press to hold the call. To take the call off hold, press Unhold
Mute/Unmute
Press to mute or unmute the call
Video off/on Press to switch between Video off and Video on.
Conference
Once you have placed another call using another line, press
Conference to establish a 3-way conference call
Speaker/Handset/Headset
Select the icon for Speakerphone, Handset or Headset operation
Volume
Press to increase or decrease volume
PIP Press to switch the video view between the callers and display full
screen. See note below.
Snapshot
Press to take a snapshot of the current video. The snapshot will be
automatically saved to folder screenshot in Tools->File Manager
Note:The PIP button can be pressed to change the video display during a call. Pressing the PIP icon during a call will
change the display to one of five different views: ¾ screen called party view, full screen called party view, full screen
called party view with self view in the top right corner, ¾ screen self view and full screen self view.

Call Hold (Call Options Menu)
Places the incoming call on hold
1. Call Hold:During a call, press the Hold button to place the call on hold. The line icon will become yellow after
call hold. The following will be displayed on the screen.
2. Call Resume:Press the Unhold button to resume to the call.
3. Multiple Calls: After a call is placed on hold, you can select another line to make a call. If there is another
incoming call, you will be able to select Accept or Reject in the right hand side of the screen. Accepting the
new incoming call will put the previous call on hold.

3-Way Conference Calling (Call Options Menu)
Note: 3-Way Video Conferencing is not available at this time.
To initiate a 3-Way audio conference call, follow the steps below:
1. The conferencer initiates a call with the first party.
2. While on this call, the conferencer expands the Options menu on the IRIS X by touching the middle button of the
options icon.
3. The conferencer presses the HOLD button.
4. The conferencer presses the LINE 2 tab at the top of the screen.
5. The conferencer dials the second party they wish to conference.
6. While on this call, the conferencer again expands the options menu on the IRIS X by touching the middle button
of the Options icon.
7. The conferencer presses the CONF (Conference) button.
8. The conferencer presses YES to confirm the conference.
9. All three calls are now in a three way conference call.
•To cancel the Conference: If after pressing the “Conference” button, you decide not to conference anyone,
press “Cancel” to cancel the conference.
•To end the Conference: There are two ways to end a conference: The first way is to press “END” in the
conference call. The second way to end a conference is to simply hang up and terminate the call.
Key Notes:
•If the call to the first party is a video call, the conferencer will see the first party. The first and second parties
will see the conferencer. All 3 parties will hear each other.
•If the call to the first party is audio only, all 3 parties will hear each other without video.
•No more than 3 parties can be conferenced together at the same time.
•During the three way conference, if the initiator of the conference hangs up, the conference will end.
Mute (Call Options Menu)
During a call this feature turns off the phone’s microphone so that the other calling party does not hear any audio
1. During a call, the screen will display Mute in the Options tool bar on the right hand side of the screen. Press the
right hand side of the screen to restore the Options tool bar if it has auto hidden. Select the button to mute the
call.
2. After the Mute button is pressed, the screen will display Unmute. When this button is pressed, the mute feature is
cancelled.
PIP Picture-In-Picture (Call Options Menu)
The PIP button can be pressed to change the video display during a call. Pressing the PIP button during a call will
change the display to one of five different views: ¾ screen called party view, full screen called party view, full screen
called party view with self view in the top right corner, ¾ screen self view and full screen self view.
Snap Shot
You can utilize the built-in camera in the ACN IRIS X to take snapshots from calls in progress.
•To take a photo, press “Snapshot” and then the photo will be saved to folder “Snapshot” in File Manager.

Do Not Disturb (Status Bar)
With this feature enabled, all incoming calls are treated as busy (default is to forward to voice mail) without ringing or
displaying on the phone.
•This feature is accessed by selecting the status bar on the Homepage where a number of additional options are
available. Slide the DND switch to turn on and turn off Do Not Disturb.
Call Forwarding Always Activation
Redirects all incoming calls to another telephone number without appearing or ringing on your phone
This feature is managed by a feature code. To enable and disable, enter the appropriate code below:
•Enable: Dial *72 + Phone/Ext. Number followed by the # key. Wait for a dial tone and then hang up (dial tone
means input is successful).
•Disable/Cancel: Dial *73 and wait for a dial tone before hanging up.
Caller ID Blocking (Persistent)
Prevents the display of your number to the called party for all calls until cancelled
This feature is managed by a feature code. To enable and disable, enter the appropriate code below:
•Enable: Dial *31 and listen for the confirmation message
•Disable/Cancel: Dial *32 and listen for the confirmation message
Additional Feature Code Functions can be found in the Appendix
Voice Mail
Allows callers to leave a message when you are busy or not available to take a call
Setup
1. Press the Phone Icon
2. Press the Voice Mail Icon
3. Press to see the Dial Pad
4. You will be prompted to enter your password (temporary password is 1234#).
5. Follow the prompts to change your password and record your name
Retrieving Messages
You have waiting messages when the blue home button flickers and you will hear a stutter dial tone when the phone is
off-hook.
1. Press the Phone icon located at the bottom right-hand corner of the screen.
2. Press on Voice Mail button.
3. Press on Options to see the Dial Pad.
4. Enter your 4-digit access code (default is 1234) and press #.
5. Press 1 to retrieve video mail messages.
a. If you have any messages, the voice prompt will indicate whether it is a voice or video message.
6. Press 2 to set up the Busy Greeting video message.
a. Choose the type of greeting you would like and follow the prompts.
b. When you are satisfied with your message, press on the right hand side of the screen
c. Press Options then press ‘#’ to end your recording.
7. Press 3 to set up No Answer Greeting video message.
a. Choose the type of greeting you would like and follow the prompts.
b. When you are satisfied with your message, press on the right-hand side of the screen.
c. Press Options then press ‘#’ to end your recording.
To manage the number of rings before your voice greeting answers, simply dial *610 and respond to the prompts.

Keypad Input
The IRIS X comes equipped with a virtual keyboard for entering characters and is an option for a number of Apps and
Widgets.
The IRIS X keypad is displayed any time an app or function is selected that may require end you input. The IRIS X
supports English, Chinese, Russian and Korean for text input. The English keyboard will be presented for all languages
except China, Russian and Korean.
Note:An external keyboard can be used by plugging into the USB port on the phone.
ACN IRIS X Soft Keypad
Table 1: ACN IRIS X KEYPAD
Item
Function
1 Caps lock
2
Hide keypad
3 Switch between English/Chinese input
4
Switch to characters with accents
5
Delete
6 Switch between Letter/Number/Symbol
Note:An external keyboard and a mouse can be used by plugging each device into the USB port on the phone.

Apps
Alarm Clock (MENU -> Tools -> Calendar)
The IRIS X provides an alarm clock application that lets you configure a custom alarm tone and alarm time in detail to suit
their needs. Access the settings for Alarm Clock via Menu ToolsAlarm Clock.
Three alarm clocks are available in the IRIS X, each with the same settings options. To set the alarm, select Yes in Alarm
Enable. You can set Snooze Time Out to None or from 5 minutes to 30 minutes. The Alarm Tone can be set as built-in
ringtones or customized by pressing Browse to select an mp3 file from the local or external storage device.
To adjust the alarm tone volume, press to turn down the volume or press to turn up the volume. The
corresponding volume will show in the volume bar.
To set the recurring day, press on the check box in the left hand side of the day to check/uncheck the option. After
checking it, the icon will become activated as from grey.
Browser (MENU -> Browser)
The IRIS X has a Web Browser for Internet browsing. Press on the blank area in the navigation bar to enter the URL via
soft keyboard and press Enter in the keyboard to visit the website.
You can scroll the web page by pressing and dragging the touch screen. Press to go back to the previous web page
and to move forward. To refresh the current page, press . To exit the web browser, press .
Additional options are available if you expand the red tab. Options include: History , Bookmarks ,
Importing/Exporting Bookmarks , Zoom-in/Zoom-out , and Return to Normal Size .
Calculator (MENU->Tools->Calculator)
The ACN IRIS X also includes a calculator which is accessible by selecting MENU->Tools-> Calculator. To operate the
calculator, press the corresponding number on the keypad. The arithmetic operations (e.g. add, subtract, multiply, divide)
are defined by the corresponding arrow buttons.
There are three categories of calculators available in the application. Press Simple, Science or Finance to select the
calculator based on your requirement.
Calculator: Simple

\
Calculator: Science
Calculator: Finance
Calendar (MENU -> Tools -> Calendar)
The Calendar application is accessed by selecting MENU-> Tools-> Calendar. You can view the calendar and add events
to the calendar and synchronize it to an existing Google calendar account.
Calendar Application

Press and to move and select the month and year. After pressing on a date in the calendar, the date will turn red
and will display any event information in the window on the right of the screen.
To add a new event, you can press button on the right window after pressing on the selected day. Enter the event
detail. Fill in the following information: What, Where and Description. Select the event time. If the check box of All day
option is unchecked, there will be time option for the you to set the specific time of the day. In Repeats, you can select no
repeat, daily, weekly or monthly to set the alarm alert of the event for a reminder.
Add Event in Calendar
Event Added in Calendar

Holiday Settings in Calendar
To enable the feature to display holidays for different countries, press Settings and select countries from the dropdown
list. The ACN IRIS X gives you the ability to display holidays for up to three different countries. Press Save after the
setting.
The ACN IRIS X can synchronize events with Google Calendar. To setup Google Calendar synchronization, press Login
on the top of the screen. Enter your Google Calendar account information and press the Login button.
Synchronize with Google Calendar
After successfully logging in and setting up with your Google Calendar account, press Sync on the top of the screen to
finish the synchronization.

Call History (MENU -> Call History)
ACN IRIS X stores up 100 dialed calls, 100 received calls and 100 missed calls. You may access the phone’s call records
through MENU -> Call History.
Call History
You can select among the four tabs All, Received, Dialed and Missed to access the corresponding call record.
For each record, you can choose to Call , Message , Edit and Save to Contacts or Delete by pressing
the icon. To delete all the call records in one page, press on the Empty button.
Contacts (MENU -> Contacts)
You can manage the contacts through Contacts. This application supports up to 1000 entries and 20 groups. Groups can
be used to organize contacts such as family members. You can also add a telephone number to the backlist and calls
from that number will be sent to directly to voicemail.
Select Contact List or Group List tab to view/edit contact or group information.
In Contact List, you can select the group to view all the contacts. To search the contact by name, press on the blank area
beside . You will be prompted to enter the search name using the soft keyboard. Once you have selected the contact,
press the icon to make a call. If you want to add as a favorite press . Press to delete the contact. To
view the entire contact’s information or to edit, press the contact’s name. To add new contact, press New.
When adding or editing a contact, the soft keyboard will be activated when you select the field to update. Each contact
can be customized with its own unique thumbnail image and a ringtone. Thumbnail images and ringtones can also be
assigned by groups on the Groups List tab.
To import/export contacts to or from an SD card or USB card, select Options->Import/Export. Then, select Import or
Export in Operation Mode.
Three file types are supported: XML, CSV and VCard. For Import, you can select to Clear The Old List and Replace
Duplicate Items in the imported files. If the operation mode is Import, you will need press the Browse button to specify
the imported file from the external storage device. Press Import/Export to finish the operation.
To delete all the contacts, you can select Options->Delete All.

File Manager (MENU-> Tools->File Manager)
File manager is a tool that helps to manage files such as music, pictures and documents. You can manage these
documents through the File Manager by selecting MENU-> Tools->File Manager.
File Manager
You can access different folders to manage their files. By default, there are five folders: desktop, screensaver, screenshot,
ringtone and videos. If a USB device is connected, it will also be displayed and accessible in File Manager as sda1 or
sdb1.
To open the file (for example, a picture or mp3 file), press on the thumbnail of the file.
You can also press and hold (for 2-4 seconds) the thumbnail to access additional options including: open, cut, copy,
rename and delete.
To paste the copied file, press and hold (for 2-4 seconds) on the blank area inside a folder. Two options will appear: New
directory and Paste. Select Paste to copy the file inside the folder. You can also create a new directory by selecting
New directory.
Total you capacity on the IRIS X is 100MB. You files should be stored in the Screenshot, Ringtone, or Video directories.
You files can also be stored directly to USB or SD storage.
Media Player (MENU -> Video -> Media Player)
The ACN IRIS X’s Media Player allows you to play music and video files. File formats supported are: MP3, ogg, wav,
wma, avi, flv, mp4 and 3gp.
To access the Media Player, select MENU->VIDEO-> Media Player.
To play a selected music from a local or external storage device, select Options->Open File or Add File to List. You can
choose speaker, headset or stereo in Options->Output. After adding files to the playlist, press Loop to select the play
mode in Single Loop, List Loop or Loop None.

Media Player->Play Music
Icon
Function
Skip to play the next item in playlist
Play
Skip to play the previous item in playlist
Pause/Stop
Volume. Scroll the volume bar to adjust the volume.
Delete the item in playlist
Scroll to the previous item in playlist
Scroll to the next item in playlist
Options: Add File to List, Open File, Open Folder, Output, Clear List
Loop: Single Loop, List Loop, Loop None
If you select a video to play, the video will show in the screen below. It might take a while for loading the video. The
following table shows the icons for the operation when playing the video.