ACN IRIS X User manual

Contents
Features .................................................................................................................................................................................. 5
Main Screen and Navigation............................................................................................................................................... 5
Handset, Speaker and Headset Mode ................................................................................................................................ 5
Making a Call....................................................................................................................................................................... 5
Answering Calls ................................................................................................................................................................... 7
Call Function Options.......................................................................................................................................................... 8
Call Hold (Call Options Menu)........................................................................................................................................... 10
3-Way Conference Calling (Call Options Menu) ............................................................................................................... 11
Mute (Call Options Menu) ................................................................................................................................................ 11
PIP Picture-In-Picture (Call Options Menu)....................................................................................................................... 11
Snap Shot .......................................................................................................................................................................... 11
Do Not Disturb (Status Bar)............................................................................................................................................... 12
Call Forwarding Always Activation.................................................................................................................................... 12
Caller ID Blocking (Persistent)........................................................................................................................................... 12
Additional Feature Code Functions can be found in the Appendix ................................................................................... 12
Voice Mail ......................................................................................................................................................................... 12
Retrieving Messages ......................................................................................................................................................... 12
Keypad Input ..................................................................................................................................................................... 13
Apps ...................................................................................................................................................................................... 14
Alarm Clock (MENU -> Tools -> Calendar) ........................................................................................................................ 14
Browser (MENU -> Browser)............................................................................................................................................. 14
Calculator (MENU->Tools->Calculator)............................................................................................................................. 14
Calendar (MENU -> Tools -> Calendar) ............................................................................................................................. 15
Call History (MENU -> Call History)................................................................................................................................... 18
Contacts (MENU -> Contacts) ........................................................................................................................................... 18
File Manager (MENU-> Tools->File Manager)................................................................................................................... 19
Media Player (MENU -> Video -> Media Player)............................................................................................................... 19
Movie Trailer (MENU-> Video -> Movie Trailer) ............................................................................................................... 21
Picture-In-Picture PIP (MENU-> PIP or Task Bar) .............................................................................................................. 22
Photo Viewer (MENU-> Photo Viewer)............................................................................................................................. 22
Slide Show (MENU-> Photos->Slide Show) ....................................................................................................................... 24
YouTube (MENU -> Video Folder)..................................................................................................................................... 25

World Photo (MENU-> Photos-> World Photo)................................................................................................................ 25
Widgets ................................................................................................................................................................................. 26
Contacts Favorite (Widget Bar)......................................................................................................................................... 26
Info (Widget Bar)............................................................................................................................................................... 26
Photo Frame (Widget Bar) ................................................................................................................................................ 26
Weather (Widget Bar)....................................................................................................................................................... 27
World Clock (Widget Bar) ................................................................................................................................................. 27
System Settings..................................................................................................................................................................... 28
Screen Calibration (Accessible via Home Button)............................................................................................................. 28
Network Settings (MENU-> Settings -> Network)............................................................................................................. 28
Wi-Fi Settings (MENU-> Settings -> Network Wi-Fi tab)................................................................................................... 28
Time Settings (MENU-> Settings -> Time)......................................................................................................................... 30
Display (MENU-> Settings -> Display) ............................................................................................................................... 30
Maintenance (MENU-> Settings -> Maintenance)............................................................................................................ 31
Backup............................................................................................................................................................................... 31
Factory Functions.............................................................................................................................................................. 32
Debug ................................................................................................................................................................................ 32
Camera (MENU-> Settings -> Camera).............................................................................................................................. 32
Screen Saver (MENU-> Settings -> Screen Saver) ............................................................................................................. 32
Background (MENU-> Settings -> Background) ................................................................................................................ 33
Tones (MENU-> Settings -> Language).............................................................................................................................. 33
Language (MENU-> Settings -> Language)........................................................................................................................ 35
System Info (MENU->System Info) ................................................................................................................................... 35
Advanced Features................................................................................................................................................................ 37
USB Device Support .......................................................................................................................................................... 37
Screen Capture.................................................................................................................................................................. 37
Importing and Exporting Contacts .................................................................................................................................... 37
Wi-Fi Hotspot Configuration Examples................................................................................................................................. 38
Hotel Wi-Fi Configuration (Country Inn)........................................................................................................................... 38
Starbucks Wi-Fi Configuration .......................................................................................................................................... 41
Troubleshooting.................................................................................................................................................................... 47
I’m having problems installing my phone ......................................................................................................................... 47
Phone does not recognize input on the touch screen...................................................................................................... 47
I am having problems with Wi-Fi ...................................................................................................................................... 48
I am having problems with my network ........................................................................................................................... 48

I cannot make or receive calls?......................................................................................................................................... 48
The quality of my video or audio is poor .......................................................................................................................... 49
I want to set-up Mi-Fi or Cradlepoint ............................................................................................................................... 49
HDMI (TV Out) does not work........................................................................................................................................... 49
What ports does the IRIS X use?....................................................................................................................................... 49
IRIS X bandwidth requirement.......................................................................................................................................... 49
The person I’m calling can’t see me.................................................................................................................................. 49
Screen Responsiveness ..................................................................................................................................................... 50
How Do I Enter Information into the IRIS X? (Virtual Keyboard)...................................................................................... 50
I want to attach a keyboard and/or mouse ...................................................................................................................... 50
How do I factory reset my IRIS X?..................................................................................................................................... 50
Appendix ............................................................................................................................................................................... 51
Phone Status Indicators .................................................................................................................................................... 51
Feature Codes ....................................................................................................................................................................... 53

Features
Main Screen and Navigation
The IRIS X has intuitive, powerful touch screen navigation with four desktop screens. To change from screen to screen,
swipe the main screen to the left or right; or press the screen switcher icon.
The Home button, located on the bottom center of the phone allows you to easily jump to the Home screen from any
screen. If you press Home while running an app, the app will remain open. You can go back to the app by pressing the
app indicator on the status bar. Pressing the Home button to return to the Home screen and then holding for 10 seconds
will cause the screen calibration to display.
The status bar provides a quick view of your phone’s status. If you press the status bar, a number of options become
available: Volume, Wi-Fi off/on, Network off/on (Ethernet), Do Not Disturb (DND) and Camera off/on. Use the slider
switch to turn on or off these features. In addition Settings and Date/Time are available as shortcuts. For an explanation
of icons, refer to the appendix.
The ACN IRIS X supports up to 3 inbound or outbound concurrent calls. When the phone is off-hook, you can press Hold
then select Line1/Line2/Line3 to place additional concurrent calls
Handset, Speaker and Headset Mode
The ACN IRIS X allows you to switch from handset to speaker by pressing the corresponding icon in the Dial Pad. If a
headset is plugged in, the headset icon will be available to select. Standard three-conductor 3.5mm wired headsets are
supported.
Making a Call
1. By Phone in idle screen
•On the Home screen, select the Phone icon in the bottom menu.
•The dial pad will show up with dial tone.
•Dial the number and press Audio Call or Video Call to dial out. Or press Redial for the last dialed
number.
2. By taking handset off hook
You will be able to make a call when the phone is idle or running other applications by taking the handset off
hook.
•Take the handset off hook then the dial pad will appear.
•Select Line
•Dial the number and press Audio Call or Video Call to dial the number or press Redial for the last dialed
number
3. By Call History
•Access the phone menu by pressing the MENU icon in idle screen, and then select Call History.
•The screen will display All, Received, Dialed and Missed. Select the call history that you wish to view.
•Press to dial the selected number.

Dial by Call History
4. By Contacts
•Access the phone menu by pressing the MENU icon in idle screen. Then select Contacts or choose the
Contacts icon in the dial pad to access the contact list.
•The screen monitor will display the contact list. Scroll to the contact to be dialed.
•Press to call the select contact. The default will be the primary contact number of the contact.
Dial by Contact List
If selecting the contact for full contact information, there will be four numbers available to dial: Work, Home,
Mobile and Fax. Press to dial the corresponding number.

Dial by Contact List – more contact information
5. By Contact Favorite in idle screen
In the idle screen, press and select to open the Contacts widget. You can add a contact to the favorite
list. Select the contact and press to dial out.
Answering Calls
1. Incoming Video Call:When the phone rings, select Accept Audio, Accept Video or Reject. You can toggle
among handset/speaker/headset to answer the call and adjust the call volume by pressing the speaker icon
as well.
Answer incoming video call

2. Incoming Audio Call:When an audio only call is coming in, select Accept Audio or Reject.
Answer incoming video call
3. Missed Call: If the call is unanswered, a missed call message will show up on the Home screen. You can
press this message to access the detail of the missed call or view missed calls via the Call History option.
Answer incoming video call
Call Function Options
A number of options are available during a call. These options include features such as Call Hold, Mute, Volume, and
Video Off (Video Privacy). These are accessible through the Call Functions Options menu.
During a video call you may have to touch the screen to display the Call functions Options menu. To open the menu
press . The functions below are available though the Call Function Options menu.

Use Call Options during a video call
ACN IRIS X CALL FUNCTIONS
OPTION MENU
FUNCTION
DESCRIPTION
Dial Pad
Select to enter in touch tone responses or to dial another number
Hold Press to hold the call. To take the call off hold, press Unhold
Mute/Unmute
Press to mute or unmute the call
Video off/on Press to switch between Video off and Video on.
Conference
Once you have placed another call using another line, press
Conference to establish a 3-way conference call
Speaker/Handset/Headset
Select the icon for Speakerphone, Handset or Headset operation
Volume
Press to increase or decrease volume
PIP Press to switch the video view between the callers and display full
screen. See note below.
Snapshot
Press to take a snapshot of the current video. The snapshot will be
automatically saved to folder screenshot in Tools->File Manager
Note:The PIP button can be pressed to change the video display during a call. Pressing the PIP icon during a call will
change the display to one of five different views: ¾ screen called party view, full screen called party view, full screen
called party view with self view in the top right corner, ¾ screen self view and full screen self view.

Call Hold (Call Options Menu)
Places the incoming call on hold
1. Call Hold:During a call, press the Hold button to place the call on hold. The line icon will become yellow after
call hold. The following will be displayed on the screen.
2. Call Resume:Press the Unhold button to resume to the call.
3. Multiple Calls: After a call is placed on hold, you can select another line to make a call. If there is another
incoming call, you will be able to select Accept or Reject in the right hand side of the screen. Accepting the
new incoming call will put the previous call on hold.