ACN IRIS 3000 User manual

®
IRIS 3000™ VIDEOPHONE
USER MANUAL
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ACN IRIS 3000 VIDEOPHONE USER MANUAL
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Contents
Safety Instructions....................................................................3
1. Installing Video Phone .................................................. 3
1-2. Connecting your Video Phone.............................................4
1-3. Video Phone’s Components..................................................5
1-4. Each Part’s Name and Function ...........................................6
2. Using Basic Functions of Your Video Phone .............. 7
2-1. Making a Call ..............................................................................7
2-1-1. Making a call in dial pad mode ............................................7
2-1-2. Making a call in standby mode (When LCD is o )........7
2-1-3. Making a call from the Call Log menu...............................8
2-1-4. Making a call from phonebook menu...............................8
2-2. Receiving a Call..........................................................................9
2-3. Rejecting a Call ..........................................................................9
2-4. Ending a Call...............................................................................9
2-5. Listening to Your Voice Mail ..................................................9
2-6. Viewing the Status................................................................. 10
2-7. Useful Functions during a Call...........................................10
2-7-1. Mute............................................................................................ 10
2-7-2. Privacy........................................................................................ 10
2-7-3. Volume Control....................................................................... 11
2-7-4. Brightness Control................................................................. 11
2-7-5. Hold............................................................................................. 11
2-7-6. Conference Call....................................................................... 12
2-7-7. Call Waiting .............................................................................. 12
3. Set Up ............................................................................. 13
3-1. Main Menu ............................................................................... 13
3-2. Using Keypad in Set-up ...................................................... 14
3-3. Entering Names and Characters....................................... 14
3-3-1. Entering Numbers ................................................................. 14
3-3-2. Entering Letters ...................................................................... 14
3-3-3. Entering Numbers and Letters.......................................... 14
3-4. Phonebook............................................................................... 15
3-4-1. All Contacts .............................................................................. 15
3-4-1-1. Add New Entry........................................................................ 15
3-4-1-2. Make a Call................................................................................ 16
3-4-1-3. Edit Contact.............................................................................. 16
3-4-1-4. Delete Contact ........................................................................ 17
3-4-2. Search Contact........................................................................ 17
3-4-2-1. Search by Name...................................................................... 17
3-4-2-2. Search by Phone Number................................................... 18
3-4-3. Delete All................................................................................... 18
3-5. Call Log ...................................................................................... 18
3-5-1. Total Calls ................................................................................. 19
3-5-2. Answered Calls........................................................................ 19
3-5-3. Dialed Calls............................................................................... 19
3-5-4. Missed Calls.............................................................................. 20
3-5-5. Making a Call, Saving or Deleting a Number ............... 20
3-6. Settings...................................................................................... 21
3-6-1. System Settings ...................................................................... 21
3-6-1-1. Network..................................................................................... 21
3-6-1-2. Factory Reset ........................................................................... 21
3-6-1-3. Sound ......................................................................................... 22
3-6-1-4. Display ....................................................................................... 22
3-6-2. Time Setting............................................................................. 25
3-6-3. Upgrade..................................................................................... 26
3-6-4. Administrator .......................................................................... 26
3-7. Digital Photo Frame .............................................................. 26
3-8. Information .............................................................................. 28
Troubleshooting Guide .......................................................................... 29

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Safety Instructions
1.1 Video Phone Components
1. Installing the ACN Video Phone
This guideline is for user safety and prevention of any nancial loss in advance. Read thoroughly before using your Video Phone.
Precautions are categorized in two types and meanings are as follows:
Warning
This is a sign alerting you of possible death or severe injury if the instruction is not followed.
Caution
This is a sign alerting you of possible injury or nancial loss if the instruction is not followed.
CAUTION
When removing the power adapter, turn o the power switch and unplug the power plug.
 • UnpluggingwhilethepowerisonmaycausebreakageofyourVideoPhone.DonotinstalltheVideoPhoneinanunsafe
place, or on an unstable surface.
 • TheVideoPhonemaynotoperateproperly,ormaynotworkatall.UseasoftfabricwhencleaningtheLCDorcamera.
 • DonotusestrongchemicalsolutionsorabrasivematerialstocleanyourVideoPhoneastheycandamagetheequipment,
especially the LCD or camera.
Install your Video Phone close to the most accessible electrical outlet.
WARNING
Do not install the unit in a location where it can be aected by dust or gas. Do not disassemble or modify the Video Phone or
power adapter. The warranty will not cover any defect that occurs due to such mishandling. To avoid damage, overheating or
shock, do not install in a humid location.
Do not install the unit in direct sunlight or near heat sources, such as radiators. To avoid electric shock, do not touch the
power adapter during thunder and lightning. To prevent damage, keep the unit safe from sudden shock. Do not apply
excessive force, especially to the LCD screen or camera.
Sudden changes of temperature may cause damage to the unit. Disconnect the power cable when the unit is not in use for an
extended period of time. Only use the power adapter supplied with the Video Phone.
The following items should be included with your ACN Video Phone. If an item is missing, please contact ACN Digital Phone Service
Customer Service – 888-414-1958 (U.S.) or 866-913-3445 (Canada).
*Warning: Use the Power Adapter that comes with your Video Phone. Use of any other power adapter, other than one provided by ACN, may result
in corruption of your Video Phone or even re.
Main Body of ACN Video Phone Handset Ethernet Cable Power Adapter

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For the best result, please follow the installation procedures provided in the Quick Install Guide located in the box with your device.
NOTE: The phone’s rst boot up may take up to 15 minutes. The system will perform an initial software update and provision the phone as part
of this boot up process. Please allow ample time for the rst boot up. The phone’s LCD screen will display a status as it moves through the process.
On completion, the phone’s registration light will turn green.
1.2 Connecting your Video Phone
1. Plug in the handset line to
the body.
2. Connect the power cable to
the power adapter.
3. Connect the Ethernet Cable
to the WAN port.
4. Turn on the power switch.

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1.3 Part Names and Functions
Front
1. Handset: Handset of Video Phone
2. Speaker: Plays ring tones and transfers voice/sound in speakerphone
mode.
3. Camera: Captures images that are transmitted to the called party.
4. LCD Screen: Displays your image and the image of the calling party
during a call.
5. Keypad: Buttons that operate the functions of the Video Phone.
6. Microphone: Receives and transmits voice in speakerphone mode.
Rear
1. ON/OFF (I/O): Turns the
Video Phone on/o
2. POWER (DC IN): Connects to
the power adapter
3. USB: USB port used to
store data on the
video phone
4. LAN: Local Area Network connection
5. WAN: Connects to Internet via Ethernet Cable
6. PHONE: Connects Cordless Phone or corded phone to the Video Phone
7. VIDEO OUT: Transmits video data to TV or Computer
8. AUDIO OUT: Transmits audio data to external speakers or audio system
LAN (Local Area Network) is a computer network covering a small geographic area, like a home, oce, or group of buildings. A home
network is a residential local area network, and is used to connect multiple devices within the home. The simplest home networks are used
to connect two or more PCs for sharing les, printers, and a single connection to the Internet (usually broadband Internet through a cable
or DSL provider).
WAN (Wide Area Network) is a computer network that covers a broad area. WANs are used to connect LANs and other types of networks
together, so that users and computers in one location can communicate with users and computers in other locations. The wide area
network provides network address translation (NAT), allowing multiple devices such as computers or video phones to share one IP address
and Internet connection. The router can be identied as it almost always has ve Ethernet ports on the back. One port is separate from the
four other ports. The largest and most well-known example of a WAN is the Internet.

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Keypad
Key Use
1. REGISTER The green LED light is on when the Video Phone is registered to the Internet phone service
2. POWER Indicates if the Video Phone is switched on
3. MAIL Allows you to retrieve voice mail/video mail messages
4. HOLD Enables you to place and remove calls from hold
5. MUTE Disables the voice and video transmission during the call
6. PHONEBOOK Provides access to your personal phonebook
7. CONFERENCE Allows you to audio conference multiple callers on to one call (3 way conference call)
8. PRIVACY Temporarily disables video transmission on a call or becomes self-view when phone is not in use
9. * Enters “*”
10. NUMERIC KEYPAD Enters phone number in the dialing mode or letters in the“Settings” menu
11. # Enters “#” or rejects incoming call
12. MENU Activates the “Main”menu on your LCD screen
13. BACK Movestothepreviousmenu,nishesasequenceanddeletescharactersorlettersinasequence
14. MY CONTENT Future Enhancement
15. Up navigation arrow
16. OK Use to enter selections and save settings in the “Settings”menu
17. Down navigation arrow
18. Left navigation arrow
19. Right navigation arrow
20. STATUS Lists information needed for technical support. It lists conguration and version of the software
21. CAPS Allows you to type in all caps mode and selects the type of letters or characters in the input mode.
Switches between numeric, lower-case alpha characters and upper-case alpha characters
22. MY APPLICATIONS Future Enhancement
23. REDIAL Makes a call to the last number dialed
24. SPEAKER Activates/deactivates the speakerphone
25. CALL Makes a call to the dialed number

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2.1 Making a Call
2. Using Basic Functions of Your Video Phone
2-1-1. Making a call in dial pad mode.
Pick up the handset or press the Speaker button
 • Enterthephonenumber
 • PresstheCALL button
Note: Refer to Section 3-3 in this User Manual for instructions on inputting letters and characters.
2-1-2. Making a call in standby mode (When LCD screen is o)
Enter the rst digit of the phone number
 • Thedialpadwindowisdisplayed
 • Entertheremainingdigitsofthephonenumber
 • PresstheCALL button

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2-1-3. Making a call from the Call Log menu
Press the MENU button
• UsetheNavigationArrowstoselect“CallLog”
• Pressthe OK button
• UsingtheNavigationArrows,selectthemenulocationofthenumberyouwishtocall(TotalCalls,Answered,Dialed,Missed)usingthe
Navigation Arrows
• PresstheOK button
• UsetheNavigationArrowstoselectthenumber
• PresstheOK button
• UsetheNavigationArrowstoselecttheicon“MakeACall”
• Pressthe OK button
2-1-4. Making a call in phonebook menu
Press the MENU button when the LCD is o or in idle mode.
• TheMainMenuisdisplayed
• SelectthePhonebookmenubyusingthenavigationarrows
• Pressthe OK button
• SelectAll Contacts and Press OK
• ScrolltothedesiredcontactandpressOK, select Make a Call and press OK
• SelectNumberyouwishtocallandpressOK
Select "Call Log"
Press OK
Select the type of menu
Press OK
Select the number
Press OK
Select “Make a Call”
Press OK
Select the "Phonebook" from
the Main Menu
Press OK
Select “All Contacts”
Press OK
Scroll to the desired
contact and press OK
Makes the callScroll to the number you wish
to call and press OK
Select “Make a Call
and press OK

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2.2 Receiving a call
The Video Phone begins ringing and the LCD screen will show the person calling or the name and phone number of the person calling.
Pick up the handset or press the SPEAKER button to answer the call. If there is a picture associated with a contact, it will be displayed.
To reject an incoming call, press #. The call will be sent directly to your voice mail.
Hang up the handset or if you are in speakerphone mode, press the SPEAKER button.
NOTE: Your call data is stored in the Call Log.
An envelope will appear in the bottom right-hand corner of your screen to indicate you have a video/voice mail message and the number
of message(s) waiting or you will hear a voicemail message tone (5 beeps) when you lift the handset.
To listen to your voice mail messages:
 • PresstheMAIL button on the front of your phone
 • Enteryour4digitpasscodeandpress # (The voice mail access code defaults to 1234)
 • Press1toretrievevideomail/voicemailmessage(s)
 • Ifyouhaveamessage(s),thevoicepromptwillindicatewhetheritisavoicemailorvideomessage.
2.3 Rejecting a call
2.4 Ending a call
2.5 Listening to your Voice Mail

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Video Mail/Voice Mail Functions
Press Command
# Key To save the message
7 To erase the message
2 To repeat the message
4 To go back to the previous message
5 To play the message envelope
6 To go to the next message
8 To call back the caller
9 For additional options
* Key To go back to the previous menu
Press the STATUS button to view information about your Video Phone.
Press the back button or highlight the box in the bottom right-hand corner of your screen and press OK to exit the status menu.
2-7-1. Mute
Press the MUTE button to prevent the other party from hearing your voice. If you want to release mute, press MUTE button again.
2-7-2 Privacy
Press the PRIVACY button to keep your image from being displayed to the other party. In privacy mode, instead of your image, a logo im-
age is displayed on the other party’s screen. If you want to release privacy mode, press the PRIVACY button again.
2.6 Viewing the Status
2.7 Useful Functions during a Call