ACN Videophone User manual

Videophone
USER MANUAL

Contents
1. Your ACN VideophoNe .................................................................4
1-1. Videophone components............................................................................................................. 4
1-2. Safety instructions....................................................................................................................... 5
1-3. Getting to know your Videophone............................................................................................... 6
1-4. Installing your Videophone .......................................................................................................... 8
2. usiNg the BAsiC FuNCtioNs oF Your VideophoNe ....................................9
2-1. Placing a call ............................................................................................................................. 9
2-1-1. Placing a call using the keypad ...................................................................................... 9
2-1-2. Placing a call in standby mode (when the LCD screen is off) ........................................ 9
2-1-3. Placing a call from your Call Log ................................................................................... 9
2-1-4. Placing a call from your Phonebook ............................................................................. 10
2-2. Receiving a call .......................................................................................................................... 11
2-3. Rejecting a call........................................................................................................................... 11
2-4. Ending a call ........................................................................................................................... 11
2-5. Retrieving your Video/Voicemail ............................................................................................... 11
2-6. Your Videophone information .................................................................................................... 12
2-7. Useful functions during a call .................................................................................................... 12
2-7-1. Mute ........................................................................................................................... 12
2-7-2. Privacy.......................................................................................................................... 12
2-7-3. Volume control ............................................................................................................ 12
2-7-4. Brightness control ....................................................................................................... 13
2-7-5. Hold ........................................................................................................................... 13
2-7-6. Audio Conferencing (3-Way Calling)............................................................................. 14
2-7-7. Call Waiting ................................................................................................................. 14
2-8. Call Forwarding.......................................................................................................................... 15
2-9. Transferring calls to/from an auxiliary phone ............................................................................. 15
3. set up ...................................................................................16
3-1. Main Menu ........................................................................................................................... 16
3-2. Using the keypad ...................................................................................................................... 17
3-3. Entering characters.................................................................................................................... 17
3-3-1. Entering numbers ........................................................................................................ 18
3-3-2. Entering letters ........................................................................................................... 18
3-3-3. Entering numbers and letters ...................................................................................... 18
3-4. Phonebook ........................................................................................................................... 18
3-4-1. All contacts .................................................................................................................. 18
3-4-1-1. Add new entry.................................................................................................. 19
3-4-1-2. Place a call ....................................................................................................... 19
3-4-1-3. Edit a contact.................................................................................................... 19
3-4-1-4. Delete a contact ............................................................................................... 19

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3-4-2. Search ........................................................................................................................... 20
3-4-2-1. Search by name................................................................................................ 20
3-4-2-2. Search by number ............................................................................................ 20
3-4-2-3. Placing a call, updating and deleting information....................................................................... 20
3-4-3. Delete all ...................................................................................................................... 21
3-5. Call log ........................................................................................................................... 21
3-5-1. Total calls...................................................................................................................... 22
3-5-2. Answered calls............................................................................................................. 22
3-5-3. Dialled numbers ........................................................................................................... 22
3-5-4. Missed calls ................................................................................................................ 22
3-5-5. Placing a call, saving or deleting a number .................................................................. 23
3-6. Settings ........................................................................................................................... 24
3-6-1. System settings ........................................................................................................... 24
3-6-1-1. Network............................................................................................................ 24
3-6-1-2. Factory reset ................................................................................................... 24
3-6-1-3. Sound ............................................................................................................... 25
3-6-1-4. Display ............................................................................................................. 26
3-6-2. Setting the time ........................................................................................................... 28
3-6-4. Administrator settings.................................................................................................. 29
3-7. Digital Photo Frame ................................................................................................................. 29
3-8. Information ........................................................................................................................... 29
trouBleshootiNg guide ...................................................................31
WArNiNg MessAges .......................................................................33

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1.YourACNVideophone
1-1. VideophoNe CoMpoNeNts
The following items should be included with your ACN Videophone. If an item is missing, please contact ACN Customer Services.
Main Unit Handset
Ethernet Cable (RJ-45)
Power Adapter
*Warning: Use the Power Adapter that comes with your Videophone. Use of any
other power adapter, other than one provided by ACN, may result in corruption of
your Videophone or even a fire.
Telephone Cable (RJ-11)

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1-2. sAFetY iNstruCtioNs
This guideline is to advise you on user safely and prevention of any financial loss.
Read thoroughly before using your Videophone.
There are two types of precautions which are explained as follows:
CAUTION
When unplugging the power adaptor, turn
off the power switch before removing the
plug from the electrical outlet.
• Unplugging while the power switch
is on may cause your Videophone to
malfunction.
Do not install your Videophone in an
unsafe place, or on an unstable surface.
• Your Videophone may not operate
properly, or may not work at all.
Use a soft fabric when cleaning the LCD
screen and camera.
• Do not use strong chemical solutions
or abrasive cleaning materials as they can
damage your Videophone, especially the
LCD screen and camera.
Use the most accessible electrical outlet to install your Videophone.
WArNINg
Do not install your Videophone in a dusty
environment or where it can be affected
by gas.
Do not disassemble or modify your
Videophone or power adapter. The
warranty will not cover any defect that
occurs due to such mishandling.
To avoid damage, over heating or the
possibility of an electrical shock, do not
install in a humid environment.
Do not subject your Videophone to direct
sunlight, or install it near heat sources,
such as radiators.
To avoid the possibility of an electric
shock, do not touch the power adapter
during thunder storms.
To prevent damage, protect your
Videophone from sudden shock. Do not
apply excessive force, especially to the
LCD screen or camera.
A sudden change of temperature may
cause damage to your Videophone.
Disconnect the power cable when your
Videophone is not in use for an extended
period of time.
Only use the power adapter supplied with
your Videophone.

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1-3.GettingtoknowyourVideophone
FrONT
1:@/ 2ABC 3D EF
4GHI 5JKL 6M NO
7
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WXYZ
*0-._ # .
REGISTER POWER
1 Handset Videophone handset
2 Speaker Plays ring tones and transfers audio in speakerphone
mode.
3 Camera Captures images that are transmitted to the called party.
4 LCD Screen Displays your image and the image of the person you are
talking to during a call.
5 Keypad Buttons that operate the functions of your Videophone.
6 Microphone Receives and transmits audio in speakerphone mode.
reAr
I/O +12V DC
POWER
USB LAN WAN LINE PHONE VIDEO OUT AUDIO OUT
ON/OFF (I/O) Turns your Videophone on/off
POWER (DC IN) Connects to the power adapter
USB USB port used to transfer data to/from your Videophone
LAN Local Area Network connection
WAN Connects to Internet via the Ethernet cable
PHONE Connects a cordless or corded phone to your Videophone
VIDEO OUT Transmits video to a TV or Computer
AUDIO OUT Transmits audio to external speakers or audio system.
LAN (Local Area Network) is a computer network covering a small geographic area, like a home, office, or a group of
buildings i.e. a school.
A home network is a residential local area network, and is used to connect multiple devices within the home.
The simplest home networks are used to connect 2 or more computers for sharing files, printers, and a single
connection to the Internet (usually broadband Internet through a cable or DSL provider).
WAN (Wide Area Network) is a computer network that covers a broad area. WANs are used to connect LANs and
other types of networks together, so that users and computers in one location can communicate with users
and computers in other locations. The wide area network provides network address translation (NAT), allowing
multiple devices such as computers or videophones to share one IP address and Internet connection. The router
can be identified as it almost always has 5 Ethernet ports on the back. One port is separate from the four other
ports. The largest and most well-known example of a WAN is the Internet.

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KeypAd
1:@/ 2ABC 3DEF
4GHI 5JKL 6MNO
7
PQRS
8TUV
9
WXYZ
*0-._ # .
REGISTER POWER
(1) REGISTER The green LED light is on when your Videophone is connected to ACN’s Digital
Phone Service.
(2) POWER Indicates if your Videophone is switched on.
(3) MAIL Allows you to retrieve video/voicemail.
(4) HOLD Enables you to place calls on hold.
(5) MUTE Disables the voice transmission during the call.
(6) PHONEBOOK Provides access to your personal phonebook.
(7) CONFERENCE Allows you to audio conference multiple callers on to one call (3-Way Calling).
(8) PRIVACY Temporarily disables the video signal transmission during a call.
(9) * Enters “*”
(10) NUMERIC KEYPAD Enters phone number in the dialling mode or letters in the “Settings” menu.
(11) # Enters “#”.
Rejects the incoming call.
(12) MENU Activates the “Main” menu on your LCD screen.
(13) BACK Moves to the previous menu from the “Settings” menu or “Set Up” menu during a
call and deletes characters when entering information.
(14) MY CONTENT Lists available content.
(15) UP NAVIGATION Up navigation button.
(16) OK Use to enter selections and save settings in the “Settings” menu.
(17) DOWN NAVIGATION Down navigation button.
(18) LEFT NAVIGATION Left navigation button.

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(19) RIGHT NAVIGATION Right navigation button.
(20) STATUS Lists information needed for technical support i.e. configuration and software
version
(21) CAPS Allows you to enter capital letters and selects the type of letters or characters to
enter. Switches between numeric, lower-case letters and upper-case letters.
(22) MY APPLICATIONS Lists available applications.
(23) REDIAL Makes a call to the last number dialled.
(24) SPEAKER Activates/deactivates the speakerphone.
(25) CALL Makes a call to the dialled number.
1-4.InstallingyourVideophone
Please check to ensure you have the following components before installing your Videophone. For optimal results, please follow the
installation procedures provided in the Quick Installation Guide, which is included with your Videophone.
Connect the handset to the connection point located on
the side of your ACN Videophone.
Connect the power adaptor to the power port.
Connect the Ethernet cable to the WAN port. Turn the Power Switch on.
NOTE: Your Videophone may take up to 3 minutes before it is ready to use. During this time the system will perform an initial software
update and connect to ACN’s Digital Phone Service. The LCD screen will display a status as it moves through the process. When the
process is complete, the registration light will turn green.

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2.UsingtheBasicFunctionsofyourVideophone
2-1. plACiNg A CAll
2-1-1. plACiNg A CAll usiNg the keYpAd
Pick up the handset or press the “Speaker” button
• Enter the phone number
• Press the “Call” button
NOTE: Refer to Section 3-2 for instructions on entering characters. The keypad tones are switched off by default.
If you would like to switch on the keypad tones, refer to Section 3-6-1-3 Sound.
2-1-2. plACiNg A CAll iN stANdBY Mode (WheN the lCd sCreeN is oFF)
Enter the first digit of the phone number
• A window will appear on the screen
• Enter the remaining digits of the phone number
• Press the “Call” button
2-1-3. plACiNg A CAll FroM Your CAll log
Press the “MENU” button
• Use the navigation buttons “ ” to select “Call Log”
• Press the “OK” button
• Select the category of the number you would like to call (Total Calls, Answered Calls, Dialled Numbers, Missed Calls) by using the
navigation buttons “ ” (for example: select “Dialled”)
• Press the “OK” button
• Use the navigation buttons “ ” to select the desired number
• Press the “OK” button
• Use the navigation buttons “ ” to select “Make A Call”
• Press the “OK” button

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Select “Call Log” from the Main Menu Select the required call category
Select the number you would like Select “Make A Call” and press the “OK” button
to call and press the “OK” button
2-1-4. plACiNg A CAll FroM Your phoNeBook
Press the “MENU” button when the LCD screen is off or in idle mode.
• The Main Menu is displayed
• Select the Phonebook menu by using the navigation buttons “ ”
• Press the “OK” button
OR
• Press the “Phonebook” button located on the front of your Videophone.
• Select “All Contacts” by using the navigation buttons “ ”
• Select the desired contact and then press the “Call” button or the “OK” button
• Select the number (video, mobile, home, company phone number) you would like to call
by using the navigation buttons “ ”
• Press the “OK“ button
Select “Phonebook” from the Main Menu Select “All Contacts”
Select the desired contact and press Select the number you would like to call and press the “OK” button
the “Call” button or the “OK” button