ACN Iris V User manual

User Manual
®

2
© 2010, ACN Inc. All rights reserved. ACN, ACN IRIS 5000 Videophone, ACN
Digital Phone Service are trademarks and/or service marks of ACN Inc. and
may be registered. All other trademarks are the property of their respec-
tive owners.
ACN is continually improving/updating the software of the ACN Video-
phone, which may result in screen shots in this manual not exactly match-
ing the actual display on the product. Information contained herein is
subject to change without notice. ACN may make improvements or
changes in the product(s) described in this manual at any time.
ACN INC. AND ITS AFFILIATES PROVIDE THIS MANUAL WITHOUT WARRAN-
TY OF ANY KIND, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING
BUT NOT LIMITED TO, ANY WARRANTIES OF NON-INFRINGEMENT, MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
No part of this publication may be reproduced in any form or by any
means or used to make any derivative work (such as translation, transfor-
mation or adaptation) without written permission from ACN. The product
is subject to U.S. Patent 7,239,338
and may be covered by other pending patent applications. Use of the
product is subject to a license agreement.
IRIS
Videophone
V

3
Table of Contents
INTRODUCTION ...........................................................................................................................5
GETTING STARTED ....................................................................................................................6
WHAT YOU NEED ........................................................................................................................................6
UNPACKING AND CHECKING PACKAGE CONTENTS .......................................................................6
IMPORTANT SAFETY INSTRUCTIONS ...................................................................................................7
SETTING UP THE PHONE ..........................................................................................................................8
CONNECTING THE VIDEO PHONE TO THE NETWORK ....................................................................8
CONNECTING CONVENTIONAL PHONE TO YOUR IRIS V ...............................................................8
SETTING UP THE PHONE VIA A MODEM .............................................................................................9
RECEIVING SOFTWARE UPDATES ....................................................................................................... 10
GETTING THE BEST VIDEO IMAGE POSSIBLE .................................................................................. 10
GETTING TO KNOW YOUR NEW PHONE ......................................................... 11
FRONT VIEW ............................................................................................................................................... 11
BACK VIEW .................................................................................................................................................. 12
KEYPAD ........................................................................................................................................................ 13
NAVIGATING .............................................................................................................................................. 15
IN-PHONE HELP ........................................................................................................................................ 15
ENTERING TEXT......................................................................................................................................... 16
MAKING AND RECEIVING CALLS ....................................................................................... 17
DIALING A CALL ....................................................................................................................................... 17
MAKING A CALL FROM YOUR CONTACTS OR CALL HISTORY .................................................. 18
IN-CALL FUNCTIONS .............................................................................................................................. 19
TAKING A SNAPSHOT ............................................................................................................................. 19
ANSWERING CALLS ................................................................................................................................. 20
MAKING AUDIO-ONLY CALLS .............................................................................................................. 20
MAKING A CONFERENCE CALL ........................................................................................................... 21
PUTTING A CALL ON HOLD .................................................................................................................. 21
ANSWERING A CALL-WAITING CALL ................................................................................................. 22
REDIALING A CALL .................................................................................................................................. 22
HOMESCREEN AND MENU ................................................................................................... 23
HOMESCREEN ........................................................................................................................................... 23
MENU ........................................................................................................................................................... 25
VOICE AND VIDEO MAIL ........................................................................................................ 26
Table of Contents

4
EXTERNAL VIDEO DISPLAY .................................................................................................. 27
CONTACTS.................................................................................................................................... 28
SELECTING AND DIALING A CONTACT ............................................................................................. 28
ADDING/EDITING A CONTACT ............................................................................................................ 29
VIEWING CONTACT DETAILS ................................................................................................................ 30
DELETING A CONTACT ........................................................................................................................... 30
USING CONTACT GROUPS .................................................................................................................... 31
CALL HISTORY ............................................................................................................................ 32
VIEWING INCOMING, OUTGOING, AND MISSED CALLS ............................................................. 32
DIALING FROM YOUR CALL HISTORY ............................................................................................... 32
SAVING A CALL TO YOUR CONTACT LIST ......................................................................................... 33
VIEWING THE DETAILS OF A CALL ...................................................................................................... 33
DELETING A CALL .................................................................................................................................... 33
SETTINGS ..................................................................................................................................... 34
CONFIGURING APPEARANCE .............................................................................................................. 34
CONFIGURING THEME ............................................................................................................................ 34
CONFIGURING DISPLAY ......................................................................................................................... 35
CONFIGURING SOUND .......................................................................................................................... 37
CONFIGURING NETWORK ..................................................................................................................... 38
CONFIGURING DATE AND TIME .......................................................................................................... 39
ADMINISTRATOR SETTINGS ................................................................................................................ 40
DIGITAL PHOTO FRAME......................................................................................................... 41
PLAYING A SLIDESHOW ....................................................................................................................... 41
CONFIGURING A SLIDESHOW ........................................................................................................... 42
CREATING AND USING PICTURE ALBUMS .................................................................................... 44
VIEWING PICTURES ON YOUR PHONE ........................................................................................... 45
LOADING YOUR OWN PICTURES ...................................................................................................... 46
COPYING PICTURES TO USB ............................................................................................................... 47
VIEWING USB PICTURES ...................................................................................................................... 48
INFORMATION AND HELP .................................................................................................... 49
TROUBLESHOOTING ............................................................................................................... 50
INDEX ............................................................................................................................................. 54
Table of Contents

5
Welcome! Thank you for choosing the ACN IRIS 5000 Videophone from ACN.
The ACN IRIS 5000 Videophone represents the next generation in personal
multimedia communications. The ACN IRIS 5000 lets you make reliable, true-to-
life video telephone calls over the Internet.
With the ACN IRIS 5000 Videophone, you can also:
• build a directory of the people you call the most
• view a history of your calls
• access your voice and video mail
• customize your phone
• take a snapshot of the screen during a video call
• turn o the video for privacy
• make a conference call
• redial a call
• put a call on hold
• answer a waiting call
You can also continue to use your existing conventional phone. Simply plug your
conventional phone into the back of the ACN IRIS 5000 Videophone.
The ACN IRIS 5000 Videophone can function as a digital photo frame to
showcase your favorite photos. You can view your photos on the phone or direct
them to a larger screen, such as a TV.
With its simple plug-and-play installation and intuitive user-friendly interface,
the ACN IRIS 5000 Videophone is easy to use. If you have a question when using
a feature of your new phone, simply select the on-screen Help option.
Thanks again for choosing the ACN IRIS 5000 Videophone.
Introduction
Introduction
CHAPTER 1

6
What you need
To set up your ACN IRIS 5000 Videophone, you need:
• A high speed Internet connection (i.e., DSL, Cable, Fibre) with modem - 200
kbps upload speed
• ACN Digital Phone Service
Recommended Setup: Router with Ethernet cable
Unpacking and Checking Package Contents
Check to make sure that your box contains each of the items
pictured above:
1 Main body of the ACN IRIS 5000 Videophone
2 Handset
3 Ethernet cable (RJ-45)
4 Power adapter
Getting Started
Getting Started
CHAPTER 2
1
2
4
3

7
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed
to reduce the risk of re, electric shock and injury to persons, including the following:
• Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink or
laundry tub, in a wet basement or near a swimming pool.
• Avoid using a telephone (other than a cordless type) during an electrical storm. There may
be a remote risk of electric shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
• Use only the power supply shipped with this product.
Possible injury or nancial loss may occur if the instructions are not followed.
• Do not install the unit in a location where it can be aected by dust or gas.
• Do not disassemble or modify the Videophone or power adapter. The warranty will not
cover any defect that occurs due to such mishandling.
• To avoid damage, overheating or shock, do not install in a humid location.
• Do not install the unit in direct sunlight or near heat sources, such as radiators.
• To avoid electric shock, do not touch the power adapter during thunder and lightning.
• To prevent damage, keep the unit safe from sudden shock. Do not apply excessive force,
especially to the LCD screen or camera.
• Sudden changes of temperature may cause damage to the unit.
• Disconnect the power cable when the unit is not in use for an extended period of time.
• Do not install the Videophone in an unsafe place, or on an unstable surface.
• Use a soft fabric when cleaning the LCD or camera.
• Do not use strong chemical solutions or abrasive materials to clean your Videophone as
they can damage the equipment, especially the LCD or camera.
• Slowly remove the protective covering from the screen. Rapidly removing the covering
may damage the screen.
Save These Instructions
CAUTION: Changes or modications not expressly approved by the manufacturer may void
your authority to operate this equipment.
Getting Started

8
Setting up the Phone via a Router
Connecting the Phone to the Network
Your phone has been shipped precongured and ready to work out of the box.
You will need to follow some simple steps to get your ACN IRIS 5000 Videophone
connected to ACN’s network.
1 Plug the handset into the handset connector on the left side of the main
body.
2 Take the provided Ethernet cable and plug one end of the cable into an
open LAN/Ethernet port on the back of your router. Take the other end and
plug this into the blue port labelled WAN on the back of the ACN IRIS 5000
Videophone.
3 Take the supplied power adapter for the ACN IRIS 5000 Videophone and plug
it into a wall outlet or power strip. Insert the power jack into the port labelled
DC Power on the back of the phone.
• Once plugged in, the ACN IRIS 5000 Videophone will go through a start-up
process. The phone will establish a connection with the ACN network and
may download updated software. Once the ACN IRIS 5000 Videophone
nds the network, the blue light on the upper left of the keypad will
progress from ashing to on steadily. Your phone is ready to use.
• During the start-up process, a screen will display that enables you to select
a language for your phone’s on-screen text. Your choices are listed with the
default language highlighted. If you want the default language, you don’t
need to do anything. The default selection will be used after 15 seconds.
If you want a language other than the default, use the down/up directional
arrow keys to make a selection and then press the OK or Select key.
The next time your phone is restarted, your choice is remembered and
highlighted as the default.
Connecting a Conventional Phone to Your ACN IRIS 5000 Videophone
4 Plug the phone cord from your conventional phone into the port labelled
Phone on the back of the phone. Your conventional phone will act as an
extension, and ring any time the ACN IRIS 5000 Videophone rings.
Setting up the Phone
WANLAN
USB
DC Power
Phone
Video
Out
Audio
Out L
Audio
Out R
CHAPTER 2
1Handset
Ethernet Cable
Power Cord To Computer
To Internet
Typical Router
2
Phone Cord
4
3

9
Setting up the Phone via a Modem
Connecting the Phone to the Network
Note: If you have an ACN or a combined modem-router device, please follow these steps.
Before installing your Videophone, ensure your Internet connection is working.
1 Unplug and turn o your modem for 5 minutes.
2 Connect the Ethernet cable to blue WAN port on the back of your
Videophone.
3 Plug the Ethernet cable from the Videophone into a Line/Ethernet port on
your modem.
4 Plug in and turn on the modem. Note: It could take up to 2 minutes for the
lights to turn a solid colour on the modem.
5 Plug the power adapter into the Videophone and an electrical outlet.
6 Your phone will begin the registration process, which may take up to 15
minutes. Please do not press keys or try to make any calls during this process.
Once the blue registration light on the left is on and stops ashing, your
Videophone is ready to use!
Setting up the Phone

10
Receiving Software Updates
If you receive the onscreen message to the left while starting up or activating
your Videophone, your phone is ready to install a software update. Select Yes to
begin the installation right away or Ask Me Later to delay the installation.
Once the update has begun, the phone’s screen displays an install message until
it completes the update. Do not unplug your phone during a software update.
Upon completion, the phone will restart. Your phone is ready to use when the
blue status light on the upper-left corner of the keypad stops ashing and
remains on steadily.
Getting the Best Video Image Possible
Avoid strong backlighting
Strong backlighting occurs when you are sitting with a window or white wall
behind you. The camera attempts to compensate for the light coming in from
the back and darkens the image, making your face hard to see.
Avoid lights placed directly in front of the subject
Lights in front of the subject atten rather than atter the subject, and often
cause a big objectionable shadow in the background.
Additionally, frontal lighting causes a glare when you are wearing glasses.
Avoid overhead lighting
Overhead lighting causes shadows that mask the user’s eyes.
Additionally, these lights often reect into the camera from your forehead,
causing a result similar to strong backlighting.
Setting up the Phone
CHAPTER 2

11
1
2
ABC
3
456
789
0
*
#
JKL
GHI
PQRS TUV WXYZ
MNO
DEF
OK
Video Screen
Handset
4 Microphones
1
Speakers
5
6
4
3Camera
2Keypad
Getting to Know Your New Phone
CHAPTER 3
1 Video Screen
During a call, the video screen displays an image of the person you’re calling
with your own image inset. When not on a call, it displays the screens you use for
accessing your phone’s features. It can also be used to display personal photos
as a digital photo frame.
2 Keypad
Keypad keys are used to dial and operate the features of your phone. Keypad
lights indicate the status of some of your phone’s functions.
3 Camera
The camera transmits your image to the person you’ve called. To get the best im-
age possible refer to Setting Up the Phone: Getting the Best Video Image Possible.
4 Microphones
The microphone transmits your voice in speakerphone mode. You can use the
Mute key to turn o your microphone.
5 Speakers
The speakers play audio for your ringtones and incoming sound in speaker-
phone mode.
6 Handset
The handset of your Videophone provides audio privacy for your calls. When you
lift the handset, you’ll hear a dial tone. You can then use the keypad to place a
call. Hanging up the handset will end the call.
Getting to Know Your Phone
Front View

12
WANLAN
USB
DC Power
Phone
Video
Out
Audio
Out L
Audio
Out R
Back View
1 Phone Jack
The Phone jack connects a cordless or corded telephone to the Videophone.
2 DC Power
The DC Power supply port connects to the power adapter.
3 USB
The USB port connects your phone to a USB ash drive so that you can load and
retrieve images.
4 LAN
The LAN port is used if a modem is being used in conjunction with a PC.
5 WAN
The WAN port connects your phone to a Wide Area Network. You will use this to
connect your phone to the Internet using an Ethernet Cable.
6 Video and Audio Output
The Video and Audio Output jacks enable you to project the video and audio
from your phone to another device, such as a TV, via a composite video + audio
cable. See External Video Display.
Phone Jack Video and
Audio Output
DC Power
USB
1
2
3
4LAN
5WAN
6
Getting to Know Your New Phone
CHAPTER 3

13
1
2
ABC
3
456
789
0
*
#
JKL
GHI
PQRS TUV WXYZ
MNO
DEF
OK
Soft Keys
Call and Call End Keys
Navigational Keys
Getting to Know Your New Phone
1
2
3
CHAPTER 3
Alpha-numeric Keys
4
Keypad
1 Soft Keys
Soft Keys are programmed to enable various functions (e.g. Accept Incoming
Call, Send to Mail, etc.) depending on the options available within a particular
Menu/Screen. The corresponding function message will appear directly above
the Soft Key, on the lower portion of the LCD screen.
2 Navigation Keys
Directional Arrow Keys navigate through the on-screen
menu options.
OK is used in conjunction with the directional arrow keys to
select on-screen options.
3 Call and Call End Keys
Call dials a call after you’ve entered the number.
Call End ends a call.
4 Alpha-numeric Keys
• Numeric keys – used to enter phone numbers to dial, and to enter letters,
numbers and symbols when using other phone features
• (*) key - used to enter *
• (#) key - used to enter #

14
Getting to Know Your New Phone
5 Status and Message Lights
Status Light – the left-hand light indicates that the phone is connected and
ready for use. When you power on your phone, the light ashes during the start-
up sequence. Once ready for use, the light will remain on steadily.
Blue Message Light – the right-hand light indicates you have voice/video
messages waiting.
• If you have no messages, the light will be o.
• If you have only old messages you’ve saved, the light will be on steadily.
• If you have new messages, the light will be ashing.
6 Function Keys
Hold places a call on hold/retrieves a call from hold. The hold
key light changes from white to blue to indicate when a call is
on hold.
Conference initiates a 3-way audio conference call.
Mute stops the transmission of your audio in a call.
Video Privacy stops the transmission of your video in a call.
Speakerphone directs the audio to the speakers and micro-
phone.
1
2
ABC
3
456
789
0
*
#
JKL
GHI
PQRS TUV WXYZ
MNO
DEF
OK
Status and Message Lights
Function Keys
5
6
CHAPTER 3

15
Navigating
Navigating menus is very easy on the ACN IRIS 5000 Videophone. At the top of
the keypad are three Soft Keys that correspond to the labels on the screen. These
are called Soft Keys because their function will change depending on which
screen you are on.
From the Home screen, for example, you can press the left key at the top of the
keypad to select Options to display a list of options available on that screen. You
can press the centre key to select Menu to navigate to the Menu screen. You can
press the right key to select Mail to access your voice and video mail.
In many situations you can use the centre Soft Key at the top of the keypad or
the OK key to make the same selections, unless you are prompted to use the OK
key to perform a dierent function.
To navigate to a previous screen or menu, press Back. If you press the Back key
enough times you will end up on the Home screen.
To move between selections use the directional arrow keys that surround the OK
key. On some screens, the right and left directional arrow keys will navigate you
through a series of tabs.
In-Phone Help
Most ACN IRIS 5000 Videophone screens provide a Help link in the Options
menu to provide additional information and guidance in the use of the screen’s
features.
Selecting Help from one of your phone’s screens displays information about the
feature and screen you are currently viewing. When you are nished reading the
Help information, select Close to return to the previous screen.
In addition to the Help available from each screen, general help is available from
the Help tab on the Information screen. See Information and Help.
Note: Pressing the Call End key takes
you directly to the Home screen, but
will cancel any changes you have
made on the current screen.
Getting to Know Your New Phone
CHAPTER 3

16
Getting to Know Your New Phone
CHAPTER 3
Entering Text
The ACN IRIS 5000 Videophone uses a method that is similar to that of a mobile
phone to enter numbers and letters. Fields where you enter a name, for example,
will show “Abc” as the Input Type in the upper right-hand corner when you
highlight the eld.
In order to get to a certain letter you may have to press a key 3-4 times. Each key
provides access to the upper and lower-case letters, as well as the number. In
order to spell “Cat” when using the “abc” Input Type, for example, you press the
“2” key 6 times to get the capital “C”; then allow the cursor to move beyond the
“C”; then press the “2” one more time for the “a” followed by the “8” key for the “t”.
To add a symbol, press the “1” key until you get the symbol you need. For
additional symbols you press the # key. Use the directional arrow keys to select a
symbol from the table that displays.
Fields where you enter a phone number show “123” in the upper right-hand
corner when you highlight the eld. This enables you to enter only numbers
when you use the keypad. To enter a number into a eld that is using the abc,
Abc, or ABC Input Type, press and hold the key for the number.
1 To change the current input type from the one displayed in the upper right,
press the * key.
The Input Types available are:
Note: In order to enter a space,
you press the 0 (zero) key.
Input Type Text
Abc Enters an initial capital letter followed by
lower case letters
ABC Enters all upper case letters
abc Enters all lower case letters
123 Enters all numbers
1
Note: The IRIS V can store up to 500
contacts.

17
Making and Receiving Calls
2
4
5
1
3
Making and Receiving Calls
CHAPTER 4
Dialing a Call
The ACN IRIS 5000 Videophone enables you to make both video and audio-only
telephone calls.
1 With the Homescreen displayed, use the numeric keypad to enter your
number or optionally:
• Lift the handset and dial number.
• Press the Speakerphone key and dial number.
• Dial the rst 3 digits and use the directional arrow keys to select from an
auto-populated list of previous dialed/received/missed calls.
2 Press the Call key, OK key, or Dial Soft Key. See Getting to Know Your New
Phone: Front View: Keypad.
• The screen displays “Ringing”.
3 If you’ve made a video call, you will also see yourself displayed on the screen
in an inset.
• Before a call, you can see what you’ll look like by selecting Options/
Preview on the Homescreen. You will see yourself displayed on the
full screen.
4 If the person you’ve called answers on an audio-only phone, “Audio Only Call”
displays on the screen.
5 During a call, you can press OK to display the footer and Soft Key labels.
• You can turn on/o your own image by selecting the left Preview/Hide
Preview Soft Key.
You can turn on/o the caller ID and call duration details panel, and the
function keys indicator panel, by selecting the right Details/Hide Details
Soft Key.
To end a call press the Call End key, the Speakerphone key if in Speakerphone
mode, or return the handset to the cradle.

18
Making and Receiving Calls
Making a Call from Your Contacts or
Call History
You can place a call by selecting a number from your Contacts screen or Call His-
tory screen and selecting Dial.
Contacts
1 Navigate to your Contacts by selecting the Contacts icon on the Menu.
You can also press and hold the Call key to go directly to your Contacts from
most screens.
2 Use the directional arrow keys to highlight the contact you wish to call. Press
OK or select Dial.
3 If the contact has more than one phone number, select the number to dial
from the options that appear.
Call History
1 Navigate to your Call History by selecting the Call History icon on the Menu.
• You can also press the Call key to go directly to your Call History from most
screens.
2 Use the directional arrow keys to highlight the entry you wish to call. Press
CHAPTER 4
2
2
1
1
3

19
In-Call Functions
During a call, you can:
1 Set the call volume by pressing the up and down directional arrow keys.
2 Mute/Unmute your outgoing audio by pressing the Mute key. The feature
indicator light will turn blue to indicate that it is enabled.
3 Turn o/on the transmission of your video by pressing the Video Privacy key.
The feature indicator light will turn blue to indicate it is engaged.
4 Put the call on speakerphone by pressing the Speakerphone key. The feature
indicator light will turn blue to indicate it is engaged.
Taking a Snapshot
During a video call, you can take a snapshot of the screen.
5 Select Snapshot. A snapshot of the screen displays.
• Select Save to save the snapshot. If you do not make a selection, you are
returned to the call display with the snapshot being saved. Select Delete
if you do not want to save the snapshot.
• The image is stored on your phone and can be viewed by selecting the
Digital Photo Frame icon on the Menu.
• Select Local Pictures on the Digital Photo Frame screen to view the
snapshot image.
Making and Receiving Calls
CHAPTER 4
2
5
1
3
4

20
Answering Calls
When a call comes in, you’ll hear the phone ring and see the screen display the
caller ID information of the caller (if not blocked by the caller). If the caller is in
your Contacts, the snapshot displays. The screen also displays the following Soft
Keys:
• Preview – displays a preview of your image that will be sent to the caller when
you answer the call.
• Answer – answers the call. You can also answer the call by:
• Pressing the Call key
• Pressing the OK key
• Pressing the Speakerphone key
• Lifting the handset
• Send to Mail – puts the caller into your video/voice mailbox.
The Home screen displays any calls you missed.
Making Audio-Only Calls
There are two types of audio-only calls:
1. Calls you make from the phone you’ve connected to your Videophone.
See Getting to Know Your New Phone: Back View: Phone Jack
2. Calls you make from your Videophone to an audio-only phone
If you want to have an audio-only call with another Videophone, use the Video
Privacy key to stop transmission of your video.
Making and Receiving Calls
CHAPTER 4
Note: You can change the ringtone
of your phone. See Settings:
Conguring Keypad and Sound.